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13. 

TROUBLESHOOTING

WARNING!

Refer to Safety chapters.

13.1 

Introduction

The start of the appliance does not occur

or it stops during operation.
First try to find a solution to the problem

(refer to the table). If not, contact the

Authorised Service Centre.

With some problems, the acoustic

signals operate and the display shows

an alarm code:

 - The appliance does not fill with

water properly.

 - The appliance does not drain

the water.

 - The appliance door is open or

not closed correctly. Please check the

door!

 - The mains supply is unstable.

Wait until the mains supply is stable.

 - No communication between

electronic elements of the appliance.

Switch off and switch on again.

 - The anti-flood device is on.

Disconnect the appliance and close

the water tap. Contact the Authorised

Service Centre.

WARNING!

Deactivate the appliance

before you do the checks.

13.2 

Possible failures

Problem

Possible solution

The programme does
not start.

Make sure that the mains plug is connected to the mains sock-
et.

 

Make sure that the appliance door is closed.

 

Make sure that there is not a damaged fuse in the fuse box.

 

Make sure that the Start/Pause has been pressed.

 

If the delay start is set, cancel the setting or wait for the end of
countdown.

 

Deactivate the Child Lock function if it is on.

The appliance does not
fill with water properly.

Make sure that the water tap is open.

 

Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.

 

Make sure that the water tap is not clogged.

Make sure that the filter of the inlet hose and the filter of the
valve are not clogged. Refer to “Care and cleaning”.

Make sure that the inlet hose has no kinks or bends.

Make sure that the connection of the water inlet hose is cor-
rect.

ENGLISH

23

Summary of Contents for L77695PFL

Page 1: ...EN User Manual Washing Machine L 77695 PFL ...

Page 2: ...t not find on ordinary appliances Please spend a few minutes reading to get the very best from it Visit our website for Get usage advice brochures trouble shooter service information www aeg com webselfservice Register your product for better service www registeraeg com Buy Accessories Consumables and Original spare parts for your appliance www aeg com shop CUSTOMER CARE AND SERVICE Always use ori...

Page 3: ... understand the hazards involved Do not let children play with the appliance Children of less than 3 years should be kept away unless continuously supervised Keep all packaging away from children Keep all detergents away from children Keep children and pets away from the appliance door when it is open If the appliance has a child safety device we recommend you activate it Cleaning and user mainten...

Page 4: ...he floor where you install the appliance is flat stable heat resistant and clean Make sure that there is air circulation between the appliance and the floor Adjust the feet to have the necessary space between the appliance and the carpet Do not install the appliance where the appliance door can not be fully opened 2 2 Electrical connection The appliance must be earthed Always use a correctly insta...

Page 5: ...objects from the laundry Do not put a container to collect possible water leakage under the appliance Contact the Authorised Service Centre to ensure which accessories can be used Do not touch the glass of the door while a programme operates The glass can be hot 2 5 Service To repair the appliance contact an Authorised Service Centre Use original spare parts only 2 6 Disposal WARNING Risk of injur...

Page 6: ...u install the appliance on a plinth secure the appliance in the fixing plates Read carefully the instructions supplied with the accessory 4 CONTROL PANEL 4 1 Control panel description Temp U Min Flecken Zeit vorwahl Start Pause Extra Spülen Zeit Sparen Koch Bunt Vorwäsche Extra Leise Pflegeleicht Leichtbügeln Feinwäsche Daunen Schleudern Pumpen Spülen Jeans Super Eco Auffrischen Glätten 20 Min 3Kg...

Page 7: ...dicator No Spin indicator1 Rinse Hold indicator 1 Only available for Spin Drain programme C Display indicators Washing phase Rinses phase Spin phase Child safety lock Door locked You cannot open the appliance door when the symbol is on You can open the door only when the symbol goes off Delay start ENGLISH 7 ...

Page 8: ... 95 C Cold 9 kg 1600 rpm White cotton and coloured cotton Heavy soil and normal soil Extra Leise 95 C Cold 9 kg White and coloured cotton Normal soil and light soil The programme eliminates all spin ning phase to perform a silent cycle The cycle stops with water in the tub Pflegeleicht 60 C Cold 4 kg 1200 rpm Synthetic items or mixed fabric items Nor mal soil Leichtbügeln 60 C Cold 4 kg 800 rpm Sy...

Page 9: ... for dark col oured items 20 Min 3 kg 40 C 30 C 3 kg 1200 rpm Cottons and synthetics items with light soil level or worn only once Super Eco Cold 3 kg 1200 rpm Mixed fabric cotton and synthetic items 4 Baumwolle Eco5 60 C 40 C 9 kg 1600 rpm White cotton and colour fast cotton Normal soil The energy consumption decreases and the time of the washing programme is exten ded Steam programmes6 Steam can...

Page 10: ...est energy and water consumption maintaining a good washing performance 5 Standard programmes for the Energy Label consumption values According to regulation 1061 2010 these programmes are respectively the Standard 60 C cotton programme and the Stand ard 40 C cotton programme They are the most efficient programmes in terms of combined energy and water consumption for washing normally soiled cotton...

Page 11: ...e load It is possible to load fully the appliance however the washing results are reduced 4 Set the spin speed Make sure it agrees with the laundry If you set No Spin option the only drain phase is available 5 With these programmes you can set only the shorter duration 5 2 Woolmark Apparel Care Blue The wool wash cycle of this machine has been approved by The Woolmark Company for the washing of wo...

Page 12: ...iance is calculating the real programme duration a dot blinks in the display Programmes Load kg Energy con sumption kWh Water con sumption litre Approxi mate pro gramme du ration mi nutes Remaining moisture 1 Koch Bunt 60 C 9 1 69 85 200 44 Koch Bunt 40 C 9 1 12 85 205 44 Pflegeleicht 40 C 4 0 76 55 130 35 Feinwäsche 40 C 4 0 60 63 91 35 Wolle Seide 30 C 2 1 5 0 35 57 58 30 Standard cotton program...

Page 13: ...ator Extra Spülen comes on goes off 8 OPTIONS 8 1 Programme knob Turn this knob to set a programme The related programme indicator comes on 8 2 Start Pause Press button Start Pause to start or interrupt a programme 8 3 Zeitvorwahl With this option you can delay the start of a programme from 30 minutes to 20 hours The display shows the related indicator and delay time 8 4 Zeit Sparen With this opti...

Page 14: ...dicator cold water The display shows the set temperature 9 BEFORE FIRST USE 1 Put 2 litre of water in the detergent compartment for washing phase This activates the drain system 2 Put a small quantity of detergent in the compartment for washing phase 3 Set and start a programme for cotton at the highest temperature without laundry This removes all possible dirt from the drum and the tub 10 DAILY U...

Page 15: ...dispenser until it stops 2 Press the lever down to remove the dispenser 1 2 3 To use powder detergent turn the flap up A 4 To use liquid detergent turn the flap down B With the flap in the position DOWN Do not use gelatinous or thick liquid detergents Do not put more liquid detergent than the limit showed in the flap Do not set the prewash phase Do not set the delay start function 5 Measure out th...

Page 16: ...sary time The display shows the new time value 10 8 Starting a programme with the delay start 1 Press button Zeitvorwahl again and again until the display shows the number of minutes or hours of delay The related indicator comes on 2 Press button Start Pause The appliance starts the countdown of the delay start When the countdown is completed the programme starts automatically Before you press but...

Page 17: ...ry from the appliance 3 Make sure that the drum is empty 4 Keep the door ajar to prevent mildew and odours 10 14 Draining water out after end of cycle The washing programme is completed but there is water in the drum The drum turns regularly to prevent the creases in the laundry The door lock indicator is on The door stays locked You must drain the water to open the door 1 If necessary decrease th...

Page 18: ...hat is applicable to the type of stain and fabric 11 3 Detergents and additives Only use detergents and additives specially made for washing machines powder detergents for all types of fabric powder detergents for delicate fabrics 40 C max and woollens liquid detergents preferably for low temperature wash programmes 60 C max for all types of fabric or special for woollens only Do not mix different...

Page 19: ...caling product for washing machines Regularly examine the drum to prevent limescale and rust particles To remove rust particles use only special products for washing machine Do this separately from the laundry wash Always obey the instructions that you find on the packaging of the product 12 3 Maintenance wash With the low temperature programmes it is possible that some detergent stays in the drum...

Page 20: ...3 4 12 6 Cleaning the drain filter Do not clean the drain filter if the water in the appliance is hot 1 1 2 2 2 1 1 3 4 1 2 www aeg com 20 ...

Page 21: ...5 1 2 6 7 8 1 2 9 1 2 ENGLISH 21 ...

Page 22: ... the detergent dispenser 2 Start the programme to drain the water 12 9 Frost precautions If the appliance is installed in an area where the temperature can be less than 0 C remove the remaining water from the inlet hose and the drain pump 1 Disconnect the mains plug from the mains socket 2 Close the water tap 3 Put the two ends of the inlet hose in a container and let the water flow out of the hos...

Page 23: ... WARNING Deactivate the appliance before you do the checks 13 2 Possible failures Problem Possible solution The programme does not start Make sure that the mains plug is connected to the mains sock et Make sure that the appliance door is closed Make sure that there is not a damaged fuse in the fuse box Make sure that the Start Pause has been pressed If the delay start is set cancel the setting or ...

Page 24: ...if necessary Refer to Care and cleaning Adjust manually the items in the tub and start the spin phase again This problem may be caused by balance problems There is water on the floor Make sure that the couplings of the water hoses are tight and there is not water leakages Make sure that the drain hose have no damages Make sure you use the correct detergent and the correct quan tity of it You canno...

Page 25: ...display shows other alarm codes Deactivate and activate the appliance If the problem continues contact the Authorised Service Centre 14 EMERGENCY DOOR OPENING In case of power failure or appliance failure the appliance door remains locked The washing programme continues when the power is restored If the door remains locked in case of failure it is possible to open it using the emergency unlock fea...

Page 26: ...ter supply pressure Minimum Maximum 0 5 bar 0 05 MPa 8 bar 0 8 MPa Water supply 1 Cold water Maximum Load Cotton 9 kg Energy Efficiency Class A Spin Speed Maximum 1600 rpm 1 Connect the water inlet hose to a water tap with a 3 4 thread 16 ENVIRONMENT CONCERNS Recycle the materials with the symbol Put the packaging in applicable containers to recycle it Help protect the environment and human health...

Page 27: ...ENGLISH 27 ...

Page 28: ...www aeg com shop 132922700 A 302015 ...

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