Problem and alarm code
Possible cause and solution
The programme does not
start.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the
end of the countdown.
• The appliance recharges the resin inside the water soft-
ener. The duration of the procedure is approximately 5
minutes.
The appliance does not fill
with water.
The display shows
or
.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not
too low. For this information, contact your local water
authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not
drain the water.
The display shows
.
• Make sure that the sink spigot is not clogged.
• Make sure that the filter in the outlet hose is not clog-
ged.
• Make sure that the interior filter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
The display shows
.
• Close the water tap and contact an Authorised Service
Centre.
The appliance stops and
starts more times during op-
eration.
• It is normal. It provides optimal cleaning results and en-
ergy savings.
The programme lasts too
long.
• If the delay start option is set, cancel the delay setting or
wait for the end of the countdown.
• Activate the TimeSaver option to reduce the pro-
gramme duration.
• Activating options can increase the programme dura-
tion.
The remaining time in the
display increases and skips
nearly to the end of the pro-
gramme duration.
• This is not a defect. The appliance is working correctly.
Small leak from the appli-
ance door.
• The appliance is not levelled. Loosen or tighten the ad-
justable feet (if applicable).
• The appliance door is not centred on the tub. Adjust the
rear foot (if applicable).
The appliance door is diffi-
cult to close.
• The appliance is not levelled. Loosen or tighten the ad-
justable feet (if applicable).
• Parts of the tableware are protruding from the baskets.
Rattling or knocking sounds
from the inside of the appli-
ance.
• The tableware is not properly arranged in the baskets.
Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
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