12.1 The dishwashing and drying results are not satisfactory
Problem
Possible cause and solution
Poor washing results.
• Refer to "Daily use", "Hints and tips" and the basket
loading leaflet.
• Use more intensive washing programmes.
• Clean spray arm jets and the filter. Refer to "Care and
Cleaning".
Poor drying results.
• Tableware has been left for too long inside the closed
appliance.
• There is no rinse aid or the dosage of rinse aid is not
sufficient. Set the rinse aid dosage to a higher level.
• Plastic items may need to be towel dried.
• For the best drying performance, activate the option
XtraDry and the function AirDry.
• Always use rinse aid, even with multi-tablets.
There are whitish streaks or
bluish layers on glasses and
dishes.
• The released quantity of rinse aid is too high. Adjust
the rinse aid dosage to a lower level.
• The quantity of detergent is too high.
There are stains and dry water
drops on glasses and dishes.
• The released quantity of rinse aid is not sufficient. Ad‐
just the rinse aid dosage to a higher level.
• The quality of the rinse aid can be the cause.
The dishes are wet.
• For the best drying performance, activate the option
XtraDry and the function AirDry .
• The programme does not have a drying phase or has
a drying phase with low temperature.
• The rinse aid dispenser is empty.
• The quality of the rinse aid can be the cause.
• The quality of the multi-tablets can be the cause. Try a
different brand or activate the rinse aid dispenser and
use rinse aid and multi-tablets together.
The interior of the appliance is
wet.
• This is not a defect of the appliance. Humidity conden‐
sates on the appliance walls.
Unusual foam during washing. • Use the detergent designed specifically for dishwash‐
ers.
• Use a detergent from a different manufacturer.
• Do not pre-rinse dishes under running water.
Traces of rust on cutlery.
• There is too much salt in the water used for washing.
Refer to "The water softener".
• Silver and stainless steel cutlery were placed together.
Do not place silver and stainless steel items close to‐
gether.
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