The machine requires a lot
of time to heat up
SOLUTION: The machine
may have lime scale build
up, descale the machine.
If problem persists call
Helpline
SOLUTION
Remove the coffee
dispensing spout by
pulling the spout fully
down and remove it by
pulling towards you.
Clean and put back in
place.
or
Prime the machine (step
2)
Or
Empty drip tray
TROUBLE SHOOTING
LEVER STUCK
HEATING UP
PROBLEMS WITH
STEAM ARM
SOLUTION
Fill tank with fresh cold
water and ensure it is fitted
correctly then follow
Step 3. Priming your machine
NOISY MACHINE
NO COFFEE BREWED/
LEAKING UNDER
MACHINE
SOLUTION
Empty capsule drawer
Or
The last capsule not fallen
in to correct position. Open
and close the level or
unplug the machine and
manually push down.
Blockage of steam spout:
SOLUTION
Remove steam wand from
below the rubber holder
and clear blockage in the
steam spout (e.g. with a
pin).
NOTE: Don’t forget to
wipe the steam arm and
open and close the steam
dial for a few seconds
after every use to keep it
hygienic and prevent
blockages.
