Problem
Possible cause
Remedy
Residual heat indicator does
not come on.
The zone is not hot because
it operated only for a short
time.
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
You cannot activate the out‐
er ring.
Activate the inner ring first.
The oven does not heat up.
The oven is deactivated.
Activate the oven.
The oven does not heat up.
The clock is not set.
Set the clock.
The oven does not heat up.
The necessary settings are
not set.
Make sure that the settings
are correct.
The lamp does not operate.
The lamp is defective.
Replace the lamp.
The display shows "12.00".
There was a power cut.
Reset the clock.
The display shows F11.
The plug of the core temper‐
ature sensor is not correctly
installed into the socket.
Put the plug of the core tem‐
perature sensor as far as
possible into the socket.
Steam and condensation
settle on the food and in the
cavity of the oven.
You left the dish in the oven
for too long.
Do not leave the dishes in
the oven for longer than 15 -
20 minutes after the cooking
process ends.
There is no good cooking
performance using the
Steam Bake function.
You did not fill the cavity em‐
bossment with water.
Refer to "Activating the
Steam Bake function".
The water in the cavity em‐
bossment does not boil.
The temperature is too low.
Set the temperature at least
to 110°C. Refer to "Hints and
Tips" chapter.
The water comes out of the
cavity embossment.
There is to much water in
the cavity embossment.
Deactivate the oven and
make sure that the appliance
is cold. Wipe the water with
a cloth or sponge. Add the
correct amount of water to
the cavity embossment. Re‐
fer to "Activating the Steam
Bake function".
13.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service
centre is on the rating plate. The rating
plate is on the front frame of the oven
cavity. Do not remove the rating plate
from the oven cavity.
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