7.1
What to do if...
Problem
Possible cause
Solution
The appliance does not op-
erate.
The appliance is switched
off.
Switch on the appliance.
The mains plug is not con-
nected to the mains socket
correctly.
Connect the mains plug to
the mains socket correctly.
There is no voltage in the
mains socket.
Connect to a different elec-
trical mains socket. Contact
a qualified electrician.
The appliance is noisy.
The appliance is not suppor-
ted properly.
Check if the appliance
stands stable.
Audible or visual alarm is on. The cabinet has been re-
cently switched on or the
temperature in the appli-
ance is too high.
Refer to "High Temperature
Alarm" and if the problem
still occurs contact the near-
est Authorized Service Cen-
tre.
Power indicator light is flash-
ing.
An error has occurred in
measuring the temperature
or the appliance is not work-
ing properly.
Contact the nearest Author-
ized Service Centre.
The lid doesn't close com-
pletely.
Food packages are blocking
the lid.
Arrange the packages in the
right way, see the sticker in
the appliance.
There is excessive frost.
Eliminate excess frost.
The lid is difficult to open.
The lid gaskets are dirty or
sticky.
Clean the lid gaskets.
The valve is blocked.
Check the valve.
The lamp does not work.
The lamp is defective.
Refer to "Replacing the
lamp".
The compressor operates
continually.
Temperature is set incorrect-
ly.
Refer to "Operation" chap-
ter.
Large quantities of food to
be frozen were put in at the
same time.
Wait some hours and then
check the temperature
again.
The room temperature is too
high.
Refer to climate class chart
on the rating plate.
Food placed in the appli-
ance was too warm.
Allow food to cool to room
temperature before storing.
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