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Problem
Possible cause
Solution
The compressor oper-
ates continually.
Temperature is set incorrectly.
Refer to “Operation” chapter.
Many food products, to be
frozen, were put in at the
same time.
Wait some hours and then check
the temperature again.
The room temperature is too
high.
Refer to climate class chart on the
rating plate.
Food products placed in the
appliance were too warm.
Allow food products to cool to
room temperature before storing.
The lid has been opened too
frequently.
Do not leave the lid open longer
than necessary.
The lid is not closed correctly.
Check if the lid closes well and
the gaskets are undamaged and
clean.
There is too much
frost and ice.
The lid is not closed correctly
or the gasket is deformed/
dirty.
Refer to “Closing the lid”.
The water drainage plug is
not correctly positioned.
Position the water drainage plug in
the correct way.
Food products are not
wrapped properly.
Wrap the food products better.
Temperature is set incorrectly.
Refer to “Operation” chapter.
The lid is not shut properly or
do not close tightly.
Check if the lid closes well and
the gaskets are undamaged and
clean.
The temperature in the
appliance is too low/
too high.
The temperature regulator is
not set correctly.
Set a higher/lower temperature.
The lid is not closed correctly.
Refer to “Closing the lid”.
The food products tempera-
ture is too high.
Let the food products temperature
decrease to room temperature
before storage.
Many products are stored at
the same time.
Store less products at the same
time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
The lid has been opened
often.
Open the lid only if necessary.
There is no cold air circulation
in the appliance.
Make sure that there is cold air
circulation in the appliance.
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