Problem
Possible cause
Solution
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
The room temperature is too
high.
Decrease the room temperature.
The FROSTMATIC function is
switched on.
Refer to "FROSTMATIC function".
The temperature in the
freezer is too low.
The temperature regulator is not
set correctly.
Set a higher temperature.
The FROSTMATIC function is
switched on.
Refer to "FROSTMATIC function".
The temperature in the
freezer is too high.
The temperature regulator is not
set correctly.
Set a lower temperature.
The door is not closed correctly.
Refer to "Closing the door".
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
Many products are stored at the
same time.
Store less products at the same
time.
Products are too near to each
other.
Store products so that there is
cold air circulation.
There is too much frost.
Food is not wrapped correctly.
Wrap the food correctly.
The door is not closed correctly.
Refer to "Closing the door".
The temperature regulator is not
set correctly.
Set a higher temperature.
Closing the door
1. Clean the door gaskets.
2. If necessary, adjust the door. Refer to "Installation".
3. If necessary, replace the defective door gaskets. Contact the Service Center.
14
What to do if…
