Problem
Possible cause
Solution
Door does not open easily.
You attempted to re-open
the door immediately after
closing.
Wait a few seconds between
closing and re-opening of
the door.
There is too much frost and
ice.
The door is not closed cor-
rectly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not wrap-
ped properly.
Wrap the food products bet-
ter.
Temperature is set incorrect-
ly.
Refer to "Control Panel"
chapter.
Appliance is fully loaded and
is set to the lowest tempera-
ture.
Set a higher temperature.
Refer to "Control Panel"
chapter.
Temperature set in the appli-
ance is too low and the am-
bient temperature is too
high.
Set a higher temperature.
Refer to "Control Panel"
chapter.
Water flows on the floor.
The melting water outlet is
not connected to the evapo-
rative tray above the com-
pressor.
Attach the melting water
outlet to the evaporative
tray.
Temperature cannot be set.
The "Frostmatic function" is
switched on.
Switch off "Frostmatic func-
tion" manually, or wait until
the function deactivates au-
tomatically to set the tem-
perature. Refer to "Frostmat-
ic function" section.
The temperature in the ap-
pliance is too low/too high.
The temperature is not set
correctly.
Set a higher/lower tempera-
ture.
The door is not closed cor-
rectly.
Refer to "Closing the door"
section.
The food products' tempera-
ture is too high.
Let the food products tem-
perature decrease to room
temperature before storage.
Many food products are stor-
ed at the same time.
Store less food products at
the same time.
The door has been opened
often.
Open the door only if neces-
sary.
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