Problem
Possible cause
Solution
The lid is not shut proper-
ly or do not close tightly
Check if the lid closes well
and the gaskets are un-
damaged and clean
The temperature is not
set correctly.
Set a warmer temperature
The lid doesn't close
completely
There is excessive frost
Eliminate excess frost
The lid gaskets are dirty
or sticky
Clean the lid gaskets
Food packages are block-
ing the lid
Arrange the packages in
the right way, see the stick-
er in the appliance
The lid is difficult to
open
The lid gaskets are dirty
or sticky
Clean the lid gaskets
It is too warm in the
freezer
The temperature is not
set correctly.
Set a lower temperature
The lid does not close
tightly or it is not shut
properly
Check if the lid closes well
and the gasket is undam-
aged and clean
Before freezing the appli-
ance was not precooled
sufficiently
Pre-cool the appliance for
enough time
Large quantities of food
to be frozen were put in
at the same time
Wait some hours and then
check the temperature
again. Next time insert
smaller quantities of food
to be frozen at any one
time.
Food placed in the appli-
ance was too warm
Allow food to cool to room
temperature before stor-
ing.
Products to be frozen are
placed too closely to
each other
Place the products in a way
so that cold air could circu-
late among them
The lid has been opened
often
Try to not open the lid of-
ten
The lid has been opened
for a long time.
Do not leave the lid open
longer than necessary
It is too cold inside
the freezer
The temperature is not
set correctly.
Set a warmer temperature
The appliance does
not work at all. Nei-
ther cooling nor
lighting works
Plug is not connected to
the mains socket properly
Connect the mains plug
properly
ENGLISH
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