cleaning materials or cleaners
prohibited by the user manual.
6. Electrolux shall not be responsible in
terms of this warranty for the
replacement or repair of any part of
the equipment which may have been
damaged in transit if delivery is
undertaken by any party other than
Electrolux or an authorised agent.
7. All gas appliances are to be installed
by a gas installer, registered with
SAQCC GAS. Electrical appliances
are to be installed by a qualified
electrician who is an authorised
service agent or assisted by an
authorised service agent from who
proof of installation will be required.
8. Repairs carried out under warranty
have a guarantee period of 3 (three)
months on the parts and labour
supplied to repair the unit and does
not extend the warranty nor does it
start a new warranty. Parts removed
during guarantee repairs become the
property of Electrolux.
9. After expiry of 6 (six) months from
the date of purchase the warranty
shall be available only to the original
retail purchaser of Electrolux
domestic appliances from an
authorised Electrolux Dealer or
Distributor and only where the
appliance has been retained for use
in the Republic of South Africa.
10. Failure to produce documentary
proof of the date of original
acquisition by the original purchaser
to Electrolux or an authorised service
agent, will result in normal charges
being levied for travel costs, the work
carried out and the parts supplied,
unless a production date can be
proved to be within the 6 (six) months
preceding the warranty claim.
11. After 6 (six) months from the date of
purchase of the appliance the liability
of Electrolux under this warranty is
limited to the replacement and/or
repair of the defective parts within the
warranty period and does not extend
to the installation or removal of the
appliance.
CUSTOMER CARE HELPLINE
011 897 4600 / 0800 222 825
Service and Spares
In the event of your appliance requiring a service or if you wish to purchase spare parts,
contact your local Electrolux Service Centre by telephoning:
011 897 4600 / 0800 222 825 (Tollfree in South Africa)
https://www.aeg.co.za/
https://www.aeg.co.za/support/warranties/
https://www.aeg.co.za/support/contact-us/
Help us to help you Please determine your type of enquiry before writing or telephoning.
When you contact us we need to know:
• Your name and telephone number
• Date of Purchase and Invoice number
• Physical address where appliance is located
• Model and serial number of the appliance
• Clear and concise details of the fault
Customer Care
For general enquiries or information regarding Electrolux / AEG appliances contact:
Customer Care Department
Electrolux South Africa (Pty) Ltd.
www.aeg.com
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