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What to do if …
What to do if
…
If you are unable to remedy the problem by following the above suggestions,
please contact your local Service Force Centre.
1
Warning!
Repairs to the appliance are only to be carried out by qualified service engi-
neers. Considerable danger to the user may result from improper repairs.
3
If the appliance has been operated incorrectly, the engineer's visit will be chargeable,
even during the warranty period.
3
Advice on cookers with metal fronts:
Because of the cold surface at the front of the cooker, opening the oven door during (or
just after) baking or roasting may cause the glass to steam up.
Problem
Possible cause
Remedy
The oven is not heating up The oven has not been switched
on
Switch oven on
The clock has not been set
Set the current time on the clock
The required settings have not
been made
Check the settings
The oven’s automatic switch-off
has been triggered
See Automatic switch-off
The house wiring fuse (in the
fuse box) has tripped
Check fuse If the fuses trip sev-
eral times, please call a qualified
electrician
The oven light is not work-
ing
The oven light bulb is faulty
Replace oven light
Pyrolytic cleaning is not
working (“C3” appears in
the clock display).
Door not closed properly or door
lock faulty.
Close door properly
F11 appears in the time dis-
play
The meat probe has short
circuited or the meat probe’s
plug is not firmly in position in
the socket
Insert the meat probe plug into
the socket on the side wall of the
oven as far as it will go
F2 appears in the time dis-
play
Door not closed properly or door
lock faulty.
Close door properly;
Switch the appliance off and on
again via the house fuse or the
safety switch in the fuse box.
If it is displayed again, please
contact the Customer Care De-
partment
A fault code that is not list-
ed above appears in the
clock display
Electronic fault
Switch the appliance off and on
again via the building’s fuse or
the safety switch in the fuse box.
If it is displayed again, please
contact the Customer Care De-
partment