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There is water on the floor
Too much detergent has
Measure detergent
been used.
according to the
manufacturer’s instructions.
An unsuitable detergent
Use a suitable washing
has been used that
machine detergent.
creates too much foam.
One of the connectors on
Check that the hose is
the water inlet hose is
firmly screwed on at both
leaking.
ends.
The drain pump has not
Fully screw the pump into
been properly screwed on
place.
after cleaning.
The cap on the emergency
Replace the cap on the
emptying hose has not been emergency emptying hose
replaced after cleaning the
after cleaning the pump.
pump.
Something not working?
Problem
The door will not open
Possible cause
The programme is still
Wait until the end of the
running and the drum
programme before opening
is turning.
the door.
The water level is above the
Before opening the door,
bottom edge of the door.
the water must be emptied
out.
The machine is heating the Wait until the end of the
water or drying the
heating or drying phase.
clothes.
In any case to open the
door the DOOR light must
green.
The display shows the
alarm code EF
0
The water safety system
Switch the machine off,
starts working to prevent
close the inlet pipe, and
any flooding.
call the Service Force
Centre.
Solution
The machine vibrates or is
noisy
The transit bolts have
Check that the machine
not been removed.
has been unpacked as
described in the Installation
section.
The feet have not been
Carefully level the machine.
adjusted.
There is little laundry in
Correct operation of the
the drum.
machine is not affected.
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