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Advent home navigator, User Manual

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Advent home navigator User Manual Download Page 26

Troubleshooting

22

Preliminary 8/23/00

❑

Each sensor that was activated and at what time/date.

❑

Each time an access code was entered.

❑

Alarms/troubles etc.

❑

Any other system events programmed to be stored in 
the history buffer.

To view the history buffer:

Troubleshooting

Table x contains a summary of some simple system prob-
lem solving techniques. 

 

Steps

Response (if any)

1. Press 

7,  5.

SYSTEM

 

MENU

, 

VIEW

 

HISTORY

 

BUFFER

2. Press 

#

 to skip to the next 

history event.

HISTORY

 

(if any) is 

indicated.

3. Press 

UNDO

 ( *)

 to quit.

GOODBYE

Table 5: Troubleshooting

Feature

Problem

Solution

Arming/ 
Disarming

 System won’t arm. 

Make sure all monitored perimeter doors and windows are closed or 
accept open zones (bypass them) and accept the trouble causing protest.

Someone else is controlling your system from a different touchpad or 
phone.

Bypass

Panel announces 

INVALID

 when 

you try to bypass a sensor.

You are trying to bypass a 24-hour (environmental) sensor that cannot be 
bypassed.

 Batteries

Panel announces 

SYSTEM

 

BATTERY

 

FAILURE

 or 

SENSOR

 

NN

 

LOW

 

BATTERY

.

Call your security system consultant for battery replacement.

 False Alarm 

Alarm report is being sent. 

Immediately enter your 

ACCESS

 

CODE

 to cancel the alarm. This command 

cancels the alarm if done within 5 seconds (programmable) and does not 
call in a report to the central monitoring station.

Smoke     Sensor  Beeps once every minute.

Batteries are low. Replace the smoke sensor batteries. 

Trouble Beeps 

6-beep sequence once   every 
60 seconds.

Press 

UNDO

 (*)

 to erase the problem. (Press once for each problem). This 

disables the trouble beeps for preprogrammed period of time (LTIME).

Controlled Lights 
or Devices

Lights or devices controlled by 
the lamp or appliance modules 
do not work.

Make sure the lamp has a working bulb.

Check the lamp or device operation at a working outlet. 

Make sure the lamps or devices are switched ON and are plugged into the 
lamp or appliance module. Make sure that the modules are plugged into 
outlets not controlled by a switch.

Summary of Contents for home navigator

Page 1: ...u s e r s g u i d e AD H O M E N A V I G A T O R S Y S T E M N VE T R ...

Page 2: ...tration number and the ringer equivalence number REN for this equipment If requested this informa tion must be provided to the telephone company The REN is used to determine the maximum number of devices that may be connected to your telephone line In most areas the sum of all device RENs should not exceed five 5 0 If this equipment causes harm to the telephone network the telephone company may te...

Page 3: ... to Night 13 Arming to Away 13 Bypassing 13 No Delay 14 Silent Arm 14 Turning Security Protection Off 14 Using the No Activity Feature 14 Using Opening and Closing Reports 14 Controlling Lights and Devices 15 Lights 15 Turning All Lights On or Off at Once 15 Turning One Light On or Off 15 Controlling Lights Automatically 15 Devices Appliances 15 Turning a Single Device On and Off 15 Controlling De...

Page 4: ...Preliminary 8 23 00 ...

Page 5: ...ons The system can be set up by your security consultant to operate as a multi partition system This way the same sys tem can be used to protect separate areas such as duplex or quad homes with each area having its own touchpad sen sors sirens and so forth Your home system can operate with up to four separate partitions Zone Sensor Types The sensors in your system are made up of different types an...

Page 6: ...bor delivery person or service person General Operation You may have installed this security system simply to pre vent break ins and theft and to detect fires However your new security system can alert you to many other emergen cies Plus this security system lets you monitor and con trol conditions in your home or business even when you are away To effectively use your security system you need to ...

Page 7: ...menu Allows you to turn controlled lights on and off individually and assign timed light schedules Lights can be turned on and off all at once by pressing the touchpad Lights On and Lights Off buttons twice 5 Devices Displays Devices menu Allows you to turn non light controlled devices such as fans and others on and off and assign timed device schedules 6 Energy to be developed Displays Energy men...

Page 8: ...S SYSTEM UNDO FEATURES 7 4 LIGHTS 1 SCRIPTS 8 9 5 6 2 3 SECURITY SILENT ARM ACCESS CONTROL ENERGY PHONE ENTER P O L I C E B A F I R E F E A U X I L I A R Y D C COMMAND G H Action Press this button s _______________________ Arm to Away default _______________________ Disarm default Press twice to cancel arming protests _______________________ Turn All Lights On Off default _________________________...

Page 9: ...larm __________ optional 7 7 7 7 7 Disarm to OFF 1 1 ACCESS CODE 1 1 ACCESS CODE 1 1 ACCESS CODE Arm to HOME 1 2 ACCESS CODE 1 2 ACCESS CODE __________ optional 1 2 ACCESS CODE Arm to AWAY 1 3 ACCESS CODE 1 3 ACCESS CODE 1 3 ACCESS CODE Arm to AWAY with Latchkey 1 3 ACCESS CODE 8 1 3 ACCESS CODE 8 _________ optional 1 3 ACCESS CODE 8 Turn all lights ON 4 0 1 4 0 1 4 0 1 Turn all lights OFF 4 0 2 4...

Page 10: ...eck the existing codes from the main menu select 1 8 your ACCESS CODE 3 Also the system will not let you delete the primary access code Changing an Access Code To ensure maximum security access codes should be changed on a regular monthly basis You should also change an access code if you suspect an unauthorized per son knows a user s access code or if when a user is replaced To change an access c...

Page 11: ...ave an authority level from 0 full to 8 partial user progammable A lower authority level number allows for more features to be used and gives the user more control A higher authority level number pre vents the user from using some features such as special arming sensor bypassing etc To set an authority level for new access codes Steps Response 1 Press 1 8 SECURITY MENU ENTER YOUR CODE 2 Enter your...

Page 12: ... Response 1 Press 1 8 SECURITY MENU ENTER YOUR CODE 2 Enter your primary ACCESS CODE ACCESS CODE MENU 3 Press 7 ENTER CODE TO CHANGE THEN PRESS 4 Enter the ACCESS CODE to change and press ENTER AN AUTHORITY NUMBER THEN PRESS 5 Enter the desired authority level and press CODE SET TO AUTHORITY LEVEL XX Table 2 Default Authority Level Definitions Authority Level Arm to Level 1 Arm to Level 2 Arm to L...

Page 13: ...g Count To access the system using Ring Hang Ring Method To operate the system using Ring Count Method Toll Saver These phone keypad buttons Are equivalent to these touchpad buttons Steps Response 1 Pick up a Touch Tone phone Dial tone 2 Press to access the system SYSTEM HELLO MAIN MENU 3 Enter the desired commands just as you would at a system touchpad 4 Press to quit and hang up GOODBYE 1 2 a b ...

Page 14: ... loud exterior and interior sirens sound and a very realistic voice calls out one of several messages for example Fire Alarm or Police Alarm Your system has some precautionary features that allow alarms to be validated or canceled before calling the cen tral station For example when an intruder is detected your system sounds an alarm immediately in an attempt to scare off the intruder If the alarm...

Page 15: ...door Motion detectors operate by detecting the change in temperature when something passes in front of them If you have pets you may want to eliminate motion detectors or ask your dealer to install pet lenses Check the location of your smoke detectors Keep in mind that smoke detectors near bathrooms can be acti vated by steam from a shower and smoke detectors near your kitchen can be activated by ...

Page 16: ...ccess code during any single operation session results in a TROUBLE indica tion The system hangs up and will not allow further attempts for 24 hours or until the system has been dis armed via an on site touchpad Hang up and wait for 24 hours and try again or follow these steps Trouble is acknowledged and further remote phone access is allowed Phone Line Tampering If the phone line is cut the syste...

Page 17: ...rm Arming to Away Arming to Away is used when you leave and no one is sup posed to be in or on the premises To arm the system to AWAY All except bypassed sensors will be active following an initial exit delay Note Protected windows and doors must be either closed or bypassed in order for the system to arm Bypassing A security system cannot protect an open door or window When you attempt to turn se...

Page 18: ...ample if someone falls and can t move the system will detect that normal activities such as placing outgoing calls or opening doors and windows have not occurred for a predetermined No Activity time The system sounds a low volume auxiliary alarm to let you know there may be a problem If all is well you can stop the siren by disarming your system If the system is not disarmed within 5 minutes it ca...

Page 19: ...et schedule Turning a Single Device On and Off To turn selected controlled devices on or off Note Contact your security consultant for adding or remov ing controlled devices Controlling Devices Automatically Just as the system can be programmed to control lights automatically it can control devices appliances automat ically as well To program a device to be controlled according to a preset schedul...

Page 20: ... A conditions type 2 are those where the cur rent date matches a holiday date programmed in the Holiday A list This list is pre programmed by the installer Holiday B conditions type 4 are those where the cur rent date matches a holiday date programmed in the Holiday B list This list like the A list is pre pro grammed by the installer Temporary conditions type 8 when enabled are special conditions ...

Page 21: ...r 4 40 and press Enter 0 for no on time PRESENT ON TIME NEW ON TIME 5 Press 1 for A M or 2 for P M Set Off Time 6 Press to accept present schedule off time or enter desired off time for example 440 for 4 40 and press Enter 0 for no off time PRESENT OFF TIME NEW OFF TIME 7 Press 1 for A M or 2 for P M Set Condition Type 8 Press to accept present schedule condition type or enter desired type and pre...

Page 22: ...M or 2 for P M Set Off Time 7 Press to accept present schedule off time or enter desired off time for example 440 for 4 40 and press Enter 0 for no off time PRESENT OFF TIME NEW OFF TIME 8 Press 1 for A M or 2 for P M Set Condition Type 9 Press to accept present schedule condition type or enter desired type and press Enter 0 for no schedule inactive type Schedule Types are 1 Normal 2 Holiday A 4 H...

Page 23: ...up battery can be tested manually for example when replaced or following a lengthy power out age To test the panel backup battery Note Battery test voltage should range from 12 to 14 volts If not or if BATTERY BAD is indicated see Troubleshoot ing section Your system has a backup battery that will secure your home even during an AC power failure An optional fea ture allows your system to alert the...

Page 24: ..._______ Phone ______ ______ ________ Fax ______ ______ ________ Street Address ____________________________________________ ____________________________________________ City____________________ State Province_________ ZIP Postal Code_____________ E mail ____________________________________________ Steps Response if any 1 Press 1 9 SYSTEM MENU CHECK STATUS 2 Press UNDO to quit GOODBYE Table 3 Statu...

Page 25: ...every 60 seconds 6 beeps may sound for any of these reasons Some examples Your system has an AC power failure Your system has low sensor or touchpad battery Your control panel can t communicate with a hardwire device such as a hardwire sensor Your system has sensor or touchpad failure Your system has a low battery Your system has failed to communicate with the central monitoring service Your syste...

Page 26: ...ng to bypass a 24 hour environmental sensor that cannot be bypassed Batteries Panel announces SYSTEM BATTERY FAILURE or SENSOR NN LOW BATTERY Call your security system consultant for battery replacement False Alarm Alarm report is being sent Immediately enter your ACCESS CODE to cancel the alarm This command cancels the alarm if done within 5 seconds programmable and does not call in a report to t...

Page 27: ...of all fire extinguishers hoses ladders etc Living Room Dining Room Basement x H Hall Bedroom Bedroom Living Room Recreation Room Basement Hall Bedroom Bedroom Living Room Dining Room Hall Bedroom Bedroom Bedroom Kitchen A smoke detector should be located on each level Smoke detectors should be located between the sleeping area and the rest of the family living unit NOTE Do not install smoke detec...

Page 28: ...Appendix A Planning for Emergencies 24 Preliminary 8 23 00 ...

Page 29: ... 9 Reset Smoke Loops 0Enter ProgramMode Press toskiptonext item toreturntoMenu toexit toMainMenu 8543147A DSF Returnto MainMenu Returnto MainMenu Returnto MainMenu 3Set selectedlight ToaSchedule 5 Change Phone Voice Volume 6 7FireTest 4RaiseLight Level 5Lower Light Level 1TurnSecurityOff 2 Arm to Home 3ArmtoAway 4 Arm to Night 5 Arm to Silent 6 List Arming Modifiers Returnto MainMenu Select aDiffe...

Page 30: ...orted Zone description LOW BATTERY RF sensor has low battery Zone description OBSCURITY TROUBLE Smoke sensor has partial obscurity trouble This means that the sensor is close to detecting an alarm most likely because the sensor is dirty Zone description POWER FAILURE Zone has lost AC power Zone description RF JAM TROU BLE RF sensor is being jammed by interfering RF signal Zone description SUPERVIS...

Page 31: ...t has expired PHONE LINE 1 FAILURE Phone line 1 has failed PHONE LINE 2 FAILURE Phone line 2 has failed PHONE NUMBER 1 COMMUNICA TION FAILURE Panel has failed to communicate with the central station phone number 1 when it tried to report an event PHONE NUMBER 1 TEST FAILURE Phone test using phone number 1 has failed PHONE NUMBER 2 COMMUNICA TION FAILURE Panel has failed to communicate with the cen...

Page 32: ...on Exception opening reports report Early Normal or Late Opening Exception closing reports report Early Normal or Late Closing Note Contact your security consultant if you would like to turn the exception reporting on or off for any particu lar pager system printer or for the central station Associating Lights and Devices With Schedules Each controlled light and device appliance output can be asso...

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