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If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered (e.g. type of PC, CPU speed,
Advantech products used, other hardware and software used etc.). Note anything abnormal and
list any on-screen messages you get when the problem occurs.
2. Call your dealer and describe the problem. Please have your manual, product, and any helpful
information readily available.
3. If your product is diagnosed as defective, you have to request an RMA number. When
requesting an RMA (Return Material Authorization) number, please access ADVANTECH’s
RMA website: http:// www.advantech.com.tw/rma. If the web sever is shut down, please contact
our office directly. You should fill in the “Problem Repair Form”,describing in detail the
application environment, configuration, and problems encountered. Note that error descriptions
such as “does not work” and “failure” are so general that we are then required to apply our
internal standard repair process.
4. Carefully pack the defective product, a completely filled-out Repair and Replacement Order
Card and a photocopy of dated proof of purchase (such as your sales receipt) in a shippable
container. A product returned without dated proof of purchase is not eligible for warranty
service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid to your
dealer.
Summary of Contents for WLAN-9100
Page 15: ... 9 ...
Page 38: ... 32 Note Your new WEP settings will take effect after resetting the WLAN 9100 ...
Page 43: ... 37 Fig The effective Transmission Range ...
Page 44: ... 38 ...