Advantech ICR-2431 User Manual Download

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ICR-2431

Appendix B: Customer Support

Customer Support for Europe

Advantech Czech s.r.o.

Sokolska 71
562 04, Usti nad Orlici
Czech Republic

Phone:

+353 91 792444

Fax:

+353 91 792445

E-mail:

[email protected]

Web:

www.advantech.com

Customer Support for NAM

Advantech B+B SmartWorx

707 Dayton Road
Ottawa, IL 61350 USA

Phone:

+1-800-346-3119 (Monday – Friday, 7 a.m. to 5:30 p.m. CST)

Fax:

+1-815-433-5109

E-mail:

[email protected]

Web:

www.advantech-bb.com

Customer Support for Asia

Phone:

+886-2-2792-7818 #1299 (Monday – Friday, 9 a.m. to 5:30 p.m. UTC+8)

Fax:

+886-2-2794-7327

E-mail:

[email protected]

Web:

www.advantech.com

Summary of Contents for ICR-2431

Page 1: ...LTE Industrial Router ICR 2431 USER MANUAL ...

Page 2: ...ect to change without notice and does not represent a commitment on the part of Advantech Advantech Czech s r o shall not be liable for incidental or consequential damages resulting from the furnish ing performance or use of this manual All brand names used in this manual are the registered trademarks of their respective owners The use of trademarks or other designations in this publication is for...

Page 3: ...he router Attention Problems that can arise in specific situations Information notice Useful tips or information of special interest Advantech Czech s r o Sokolska 71 562 04 Usti nad Orlici Czech Republic Document No MAN 0058 EN revision from June 20 2023 Released in the Czech Republic ii ...

Page 4: ... Antennas 16 2 3 Ethernet Interfaces 16 2 4 Power Supply 17 2 5 I O Port Interfaces 18 2 6 Serial Interfaces 19 2 7 LED Status Indication 20 2 8 Reset Functions 21 3 First Use 22 3 1 Accessories Connection 22 3 2 Router Configuration 22 4 Technical Specifications 24 4 1 Basic Parameters 24 4 2 Standards and Regulations 25 4 3 Type Tests and Environmental Conditions 26 4 4 Parameters of Cellular Mo...

Page 5: ...ICR 2431 Appendix B Customer Support 34 Appendix C Regulatory Safety Information 35 Appendix D Related Documents 37 iv ...

Page 6: ...Top Side and Front View with DIN Rail Clip 10 8 Screwed Wall Mounting Clip 12 9 Position of the DIN Rail Clip 13 10 Removing Router from the DIN Rail 13 11 Product Label 14 12 SIM Cards Insertion 15 13 Ethernet Connector Pinout 16 14 Connection of Power Supply 17 15 Position of the Grounding Screw 17 16 I O Connector Pinout 18 17 Functional Scheme of the Binary Interface 18 18 RS485 and RS232 Pino...

Page 7: ...17 7 I O Ports Pinout 18 8 Connection of RS485 19 9 Connection of RS232 19 10 LED Status Indication 20 11 Basic Parameters 24 12 Standards and Regulations 25 13 Type Tests and Environmental Conditions 26 14 Technical Parameters of Cellular Module 27 15 Technical Parameters of WiFi 28 16 Electrical Characteristics of Binary Input 29 17 Parameters of Serial Interfaces 29 18 System Configuration 30 1...

Page 8: ... module but this must be part of the initial configuration it cannot be assembled to the router at some point in the future The router supports VPN tunnel creation using various protocols to ensure safe commu nications The router provides diagnostic functions which include automatic monitoring of the wireless and wired connections automatic restart in case of connection losses and a hard ware watc...

Page 9: ...amples The router is primarily intended for these basic situations I Access to the Internet from LAN Figure 1 Access to the Internet from LAN II Backed up access to the Internet from LAN Figure 2 Backed up Access to the Internet 3 ...

Page 10: ...ICR 2431 III Secure networks interconnection or using VPN Figure 3 Using VPN Tunnel IV Serial Gateway Figure 4 Serial Gateway 4 ...

Page 11: ...ing screw M3 Pay attention to proper grounding see Chapter 2 4 2 PWR IN OUT 6 pin terminal Power supply binary input and binary output interfaces See Chapter 2 4 Chapter 2 5 Chapter 2 6 for more infor mation Chapter 4 6 for I O parameters and Chapter 4 7 for serial interface parameters 3 WiFi RP SMA female Connector for the WiFi antenna see Chapter 2 2 and Chapter 4 5 for WiFi parameters 4 RS485 R...

Page 12: ...AN see Chapter 2 3 8 ANT SMA female Connector for the main antenna of the cellular module see Chapter 2 2 9 DIV SMA female Connector for the second antenna of the cellular module required for the MIMO DL see Chapter 2 2 10 SIM slots Micro SIM Two SIM card slots see Chapter 2 1 11 DIN clip DIN rail clip not included as standard accessories see Chapter 1 10 12 Wall clip Wall mounting clip included a...

Page 13: ...ry Input 1x Binary Output 2x SIM reader WiFi Table 2 Order Codes Overview 1 5 Product Revisions For the product revision history see the table below The revision number is printed on the packaging and product labels The router GUI can also display the product revision under Status General System Information Product Revision Please note that the default revision Rev 1 0 is unavailable here Rev Desc...

Page 14: ...ion Figure Q ty 1 Router 1 pcs 2 Wall mounting clip with screws 1 set 3 6 pin terminal block for power sup ply digital input and digital output de ployed on the router 1 pcs 4 7 pin terminal block for RS485 and RS232 deployed on the router 1 pcs 5 Printed Quick Start Guide Leaflet 1 pcs Table 4 Contents of Package 8 ...

Page 15: ... Dimensions For the dimensions of the product see the figures below Note that all sizes are measured in millimeters Variant with Wall Mounting Clip Figure 6 Router Dimensions Top Side and Front View with Wall Mount Clip 9 ...

Page 16: ...ICR 2431 Variant with DIN Rail Clip Figure 7 Router Dimensions Top Side and Front View with DIN Rail Clip 10 ...

Page 17: ...outer attached to a switchboard For whip antennas it is recommended to observe a minimum distance of 6 cm from ca bles and metal surfaces on every side in order to avoid interference When using an external antenna separate from the switchboard it is necessary to fit a lightning conduc tor When mounting a router on sheet steel we recommend using a cable antenna For all cables we recommend to bind t...

Page 18: ... to a wall or another surface using the wall mounting clip There are two wholes on the clip with a diameter of 4 millimeters For detailed information about the mounting dimensions see Figure 6 in Chapter 1 7 When mounting the wall mounting clip tighten the screws with max torque of 0 4 Nm Figure 8 Screwed Wall Mounting Clip 12 ...

Page 19: ...on of the clip is shown in Figure 9 When mounting the DIN rail clip tighten the screws with max torque of 0 4 Nm Figure 9 Position of the DIN Rail Clip To remove the router from the DIN rail it is necessary to lightly push down the router so that the bottom part of the DIN rail clip hitched to the DIN rail get out of this rail and then fold out the bottom part of the router away from the DIN rail ...

Page 20: ...ICR 2431 1 11 Product Label The figure below shows an example of the product labels with all the information printed on them Figure 11 Product Label 14 ...

Page 21: ...t Names adjusted The SIM card changing procedure is described below Enter the PIN in the router s web interface if the PIN is required for the SIM Administration Unlock SIM Card Type of SIM card Micro SIM 3FF 15 0 x 12 0 x 0 76 mm Inserting the SIM card Always disconnect the router from the power supply before handling the SIM card Unscrew two screws on the SIM card cover and remove the cover To r...

Page 22: ...mmended tightening moment for screwing the antenna to the SMA female connectors is 0 9 Nm 2 3 Ethernet Interfaces The maximum length of the cables connected to the Ethernet ports is 30 meters to meet the EMC immunity conditions The panel socket of RJ45 is used for Ethernet interface The pinout of the socket is shown in Figure 13 and described in Table 5 Figure 13 Ethernet Connector Pinout Pin Sign...

Page 23: ...e router is between 9 V and 48 V DC see the connection scheme on Figure 14 Protection against reversed polarity without signaling is built into the router For correct operation it is necessary that the power source is able to supply a peak current of 1 A Unit has to be supplied by a power supply specified as a Limited Power Source LPS or CEC NEC Class 2 source of supply The metal case of the route...

Page 24: ...scribed in Table 7 Figure 16 I O Connector Pinout Pin Signal mark Description 3 IN The binary input positive pole 4 IN The binary input negative pole 5 OUT The binary output positive pole 6 OUT The binary output negative pole Table 7 I O Ports Pinout The I O user interface is designed for binary input processing and binary output control For detailed electrical parameters see Chapter 4 6 The funct...

Page 25: ...igure 18 and in Table 8 resp Table 9 Figure 18 RS485 and RS232 Pinout Pin Signal mark Description 1 D In Out 2 D In Out 3 GND Ground common with RS232 Table 8 Connection of RS485 Pin Signal mark Description 3 GND Ground common with RS485 4 RXD Received Data 5 TXD Transmit Data 6 RTS Request to Send 7 CTS Clear to Send Table 9 Connection of RS232 The serial interfaces are not eletrically isolated f...

Page 26: ... is active DAT Green Blinking Cellular communication is in progress SIG Green On Blinking Fast blinking Good cellular signal Fair cellular signal Poor cellular signal TECH Green On Blinking Fast blinking The active SIM uses 4G technology The active SIM uses 3G technology The active SIM uses 2G technology SIM Green On Blinking Fast blinking SIM1 is active for the cellular connection SIM2 is active ...

Page 27: ...configuration of the router press and hold the RST button for more than 4 seconds After that the PWR LED turns off and on again We recommend holding the RST button for 1 second after turning on the PWR LED Emergency Factory Reset If the router cannot boot up due to the incorrect configu ration turn off the router disconnect the power supply Then push and hold the RST button turn on the router and ...

Page 28: ...192 168 1 1 address in a web browser Please note that usage of the HTTPS protocol for secure communication over the network is required There is just the root user account created on the router by default See the product label on the router for its default password1 Log in to the web interface with the root user and his password If logged in successfully the user will have access to the router web...

Page 29: ...ICR 2431 Figure 20 Router s Web Interface A detailed description of the router settings in the web interface can be found in the configura tion manual 1 of the router 23 ...

Page 30: ...ion for non WiFi WiFi version Idle Average Maximum 1 9 W 2 2 W 2 8 W 3 6 W 3 5 W 4 2 W Dimensions of device w o clip 103 95 25 mm 4 06 3 74 0 98 DIN rail clip optional part specification DIN 35 mm EN 60715 Weight Box w o clip 345 g 0 76 lbs Antenna connectors ANT DIV WiFi SMA female connectors for LTE 50 Ω RP SMA female connector for WiFi 50 Ω Interfaces ETH0 ETH1 PWR I O SERIAL RJ 45 socket for 1...

Page 31: ... 13 EMC EN 301 489 1 EN 301 489 17 EN 301 489 52 EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 IEC 61000 6 2 IEC 61000 6 3 EN 55032 Safety EN IEC 62368 1 UL E4877201 IEEE 802 3 Transportation E Mark E8 homologation number 10R 06 140281 National CE UKCA compliant Environmental REACH RoHS3 and WEEE compliant Table 12 Standards and Regulations 1 For product revision 2 0 and higher ...

Page 32: ...TH I O ports RS232 RS485 10 V 0 15 80 MHz 80 AM 1kHz L3 10 V 0 15 80 MHz 80 AM 1kHz L3 10 V 0 15 80 MHz 80 AM 1kHz L3 10 V 0 15 80 MHz 80 AM 1kHz L3 10 V 0 15 80 MHz 80 AM 1kHz L3 Radiated emission EN 55032 Enclosure Class B 30 MHz 1 GHz 1 GHz 6 GHz Conducted emission EN 55032 DC power port Ethernet ports Serial ports RS232 RS485 Class B 150 kHz 30 MHz Class B 150 kHz 30 MHz Class B 150 kHz 30 MHz...

Page 33: ...Hz B7 2600 MHz B3 1800 MHz B1 2100 MHz TDD frequencies B41 2500 MHz B40 2300 MHz B38 2600 MHz Bit rates up to 150 Mbps DL 50 Mbps UL HSPA UMTS parameters Supported frequencies B8 900 MHz B1 2100 MHz Bit rates up to 42 Mbps DL 5 76 Mbps UL EDGE GPRS parameters Supported frequencies B8 900 MHz B3 1800 MHz Bit rates up to 296 kbps DL 236 8 kbps UL Table 14 Technical Parameters of Cellular Module 27 ...

Page 34: ... US Canada and EU 5 25 5 35 GHz FCC UNII middle band for US Canada and EU 5 47 5 725 GHz for EU 5 725 5 825 GHz FCC UNII high band for US Canada Modulation DSSS OFDM DBPSK DQPSK CCK 16 QAM 64 QAM 2 4 GHz Channels 1 2 3 4 5 6 7 8 9 10 11 12 13 5 GHz Channels 36 38 40 42 44 46 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165 Type of Device Access point AP Station STA Mu...

Page 35: ...ff Table 16 Electrical Characteristics of Binary Input The maximum binary output load is 100 mA at 9 48 V 4 7 Parameters of Serial Interfaces Supported parameters of the RS232 and RS485 interfaces which can be configured in Expansion Port 1 resp Expansion Port 2 menu items are in Table 17 Parameter Description Baudrate 300 600 1200 2400 4800 9600 19200 38400 57600 115200 230400 Data Bits 5 6 7 8 P...

Page 36: ...d in Table 18 Parameter Description CPU architecture ARM926EJ S CPU frequency 600 MHz CPU power 4 72 DMIPS MHz Flash memory 64 MB NOR Flash 12 MB for Router Apps 2 MB for customer data RAM size 128 MB Watchdog HW Watchdog RTC Battery Backup RTC Table 18 System Configuration 30 ...

Page 37: ... the neighbouring cells have a similar signal strength you will need to use a directional antenna For proper operation the signal levels have to be good Try to enable automatic ping from the router which will check the connection when there are no data running and in the case of a failed ping restart the connection This can be done on the Mobile WAN Configuration page in the router in the Check co...

Page 38: ...e with router s IP address You can verify a Firewall by accessing remotely to the router s Web interface The operator may not provide the address of DNS server and without DNS server s address it is impossible to connect to the dyndns org server The following mes sages will be shown in the System Log DynDNS daemon started Error resolving hostname no such file or directory Connect to DynDNS server ...

Page 39: ...ers only You can use SFTP on all routers to transfer files to from the router If having troubles with FTP on v2 routers make sure you have FTP enabled Configuration section Services FTP Then you can connect with any client on port 21 with name and password same as for the Web interface If having troubles with SFTP make sure you have SSH enabled Configuration section Services SSH Then you can conne...

Page 40: ...eu Web www advantech com Customer Support for NAM Advantech B B SmartWorx 707 Dayton Road Ottawa IL 61350 USA Phone 1 800 346 3119 Monday Friday 7 a m to 5 30 p m CST Fax 1 815 433 5109 E mail support advantech bb com Web www advantech bb com Customer Support for Asia Phone 886 2 2792 7818 1299 Monday Friday 9 a m to 5 30 p m UTC 8 Fax 886 2 2794 7327 E mail icg support advantech com tw Web www ad...

Page 41: ... expose the router to extreme ambient conditions Protect the router against dust moisture and high temperature Only routers with appropriate certification and labelling should be used in locations where flammable and explosive materials are present including gas stations chemical plants or locations in which explosives are used We remind users of the duty to observe the restrictions concerning the...

Page 42: ...inimize the environmental impact This product contains high quality materials and components which can be recycled At the end of it s life this pro duct MUST NOT be mixed with other commercial waste for disposal The device contains a battery Re move the battery from the device before disposal The battery in the device needs to be disposed of apart accordingly Check the terms and conditions of your...

Page 43: ...CR 2431 Appendix D Related Documents 1 ICR 2 0456 00 Configuration Manual EP Product related documents and applications can be obtained on Engineering Portal at https icr advantech cz download address 37 ...

Page 44: ...lies with Directive 2014 53 EU We Advantech Czech s r o declare that the radio equipment narrated in this user s manual complies with Radio Equipment Regulations 2017 S I 2017 No 1206 The full text of the EU Declaration of Conformity is available at the following internet address icr advantech cz eudoc ...

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