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Advantech DS-370, User Manual

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DS-370 User Manual

ii

Copyright

The documentation and software included with this product are copyrighted 2015 by
Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. also reserves the
right to improve the products described in this manual at any time without notice. No
part of this manual may be reproduced, copied, translated, or transmitted in any form
or by any means without the prior written permission of Advantech Co., Ltd. The
information provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
on the rights of third parties that may result from its use.

Acknowledgements

VGA is a trademark of International Business Machines Corporation.
Intel® and Celeron® are trademarks of Intel Corporation.
Microsoft Windows® is a registered trademark of Microsoft Corp.
AMI is a registered trademark of American Megatrends Inc.
ESS is a trademark of ESS Technology, Inc.
All other product names or trademarks are the property of their respective owners.

For more information about this or other Advantech products, please visit our website
at http://www.advantech.com/

For technical support and services, please visit our support website at
http://support.advantech.com.tw/support/

Part No. 2006037010

Edition 1

Printed in China

May 2015

Summary of Contents for DS-370

Page 1: ...User Manual DS 370 Cost Effective Fanless Digital Signage Player...

Page 2: ...lity for its use nor for any infringements on the rights of third parties that may result from its use Acknowledgements VGA is a trademark of International Business Machines Corporation Intel and Cele...

Page 3: ...ement materials service time and freight Please consult your dealer for more details If you suspect your product to be defective follow the steps listed below 1 Collect all information about the probl...

Page 4: ...operating system version application software etc A complete description of the problem The exact wording of any error messages Warnings Cautions and Notes Warning Warnings indicate conditions that i...

Page 5: ...correct the interference by performing one or more of the following actions Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment...

Page 6: ...lectrical shock 13 Never open the equipment For safety reasons the equipment should only be opened by qualified service personnel 14 If one of the following occurs have the equipment checked by author...

Page 7: ...Connector Pin Assignments 7 2 2 4 COM Connector 8 Figure 2 6 COM connector 8 Table 2 3 COM Port Pin Assignments 8 2 2 5 Audio Connector 8 Figure 2 7 Audio connector 8 2 2 6 S PDIF Connector 8 Figure 2...

Page 8: ...5 Super I O configuration setup screen 25 Figure 3 6 Hardware monitoring screen 26 Figure 3 7 S5 RTC wake setup screen 26 Figure 3 8 Serial port console redirection setup screen 27 Figure 3 9 CPU conf...

Page 9: ...Chapter 1 1 General Introduction This chapter gives background information regarding the DS 370 series...

Page 10: ...with each reboot to provide users with a consistent use experience DS 370 features 2 gigabit LAN ports 4 USB ports 3 x USB 2 0 and 1 x USB 3 0 as well as 2 x COM RS 232 and audio ports 1 x mic in and...

Page 11: ...rted by Advantech SUSIAccess API I O Interface 2 x RS 232 USB 1 x USB 3 0 and 3 x USB 2 0 ports Audio Supports 1 x mic in and 1 x SPDIF line out port Ethernet Chipset 2 x Intel 211 Gigabit LAN Speed 1...

Page 12: ...mum power input DC 19 V 3 42 A RTC Battery 3 V 195 mAH BR2032 1 6 Environmental Specifications Operating Temperature 0 40 C 32 104 F Relative Humidity 95 40 C non condensing Storage Temperature 20 60...

Page 13: ...Chapter 2 2 Hardware Installation This chapter describes the DS 370 external I O and explains the hard ware installation process...

Page 14: ...ON or OFF This feature also supports a 4 second delay soft power off Figure 2 3 Power button 2 2 2 USB Connectors At the front of DS 370 are two USB 2 0 interface connectors that provide complete plug...

Page 15: ...10 100 1000 Base T CSMA CD standards The Ethernet port supports a standard RJ 45 jack connector and LED indicators at the front of DS 370 display its active link and speed status Figure 2 5 LAN conne...

Page 16: ...connected to the audio jack pink to provide either line in or mic in input functions Figure 2 7 Audio connector 2 2 6 S PDIF Connector The S PDIF port enables transfers of digital sound to an amplifi...

Page 17: ...uires an input of 19 V DC power Figure 2 9 DC input connector 2 3 2 VGA Connector DS 370 supports one high resolution VGA interface connected by a D sub 15 pin connector Figure 2 10 VGA connector Tabl...

Page 18: ...HDMI technology supports a maximum resolution of 1920 x 1080p full HD however the actual resolution depends on the monitor used Figure 2 11 HDMI connector Table 2 5 HDMI Connector Pin Assignments Pin...

Page 19: ...ut but also single link HDMI and DVI signals via a simple passive adapter Figure 2 12 DP connector Table 2 6 DP Connector Pin Assignments Pin Signal Name 1 ML_Lane 0 p 2 GND 3 ML_Lane 0 n 4 ML_Lane 1...

Page 20: ...external devices The USB 2 0 interface is compliant with USB UHCI Revision 2 0 Refer to Table 2 1 for pin definitions The USB 3 0 interface is compliant with USB UHCI Revision 3 0 Refer to Table 2 7 f...

Page 21: ...allation 1 Loosen the four screws that secure the top cover of the device 2 Remove the heat sink cover 3 Insert the memory module into a memory socket 4 Reattach the heat sink cover and tighten the sc...

Page 22: ...DS 370 User Manual 14 Figure 2 15 Memory slot definition...

Page 23: ...nstallation 2 4 2 HDD Installation 1 Loosen the two screws on the side 2 Loosen the four screws on the two sides of the bracket 3 Insert the HDD into the bracket 4 Reattach the bracket and tighten the...

Page 24: ...2 Remove the heat sink cover 3 Insert the mini PCIe module and SIM card into the apporpriate sockets 4 Reattach the heat sink cover and tighten the screws Figure 2 17 Mini PCIe and SIM card installat...

Page 25: ...e 2 18 Mini PCIe SIM card installation Bottom 1 Loosen the screw that secures the mini PCIe cover 2 Remove the mini PCIe cover 3 Insert the mini PCIe card into the socket 4 Reattach the mini PCIe cove...

Page 26: ...x screws in the front cover 5 Loosen the four screws near the two COM ports then remove the front cover 6 Attach the antenna to the front I O panel 7 Perform the above steps in reverse order to reasse...

Page 27: ...nstallation 1 Loosen the two screws on the bottom of the chassis 2 Align the screw holes in mount brackets with those in the chassis 3 Attach the brackets to the chassis by tightening the four screws...

Page 28: ...ation 1 Loosen the two screws on the bottom of the chassis 2 Retrieve the four rubber feet from the accessory box 3 Attach the rubber feet to the four corners using the four screws provided in the ace...

Page 29: ...Chapter 3 3 BIOS Settings This chapter explains the BIOS configuration process...

Page 30: ...tup screen Users can always return to the Main setup screen by selecting the Main tab The Main BIOS setup screen features two main frames The left frame displays all configurable options The blue opti...

Page 31: ...ect any item in the left frame of the screen such as CPU configuration to access the sub menu for that item Use the Arrow keys to scroll through the Advanced BIOS Setup options All Advanced BIOS Setup...

Page 32: ...Enable disable ISCT support ISCT WLAN Power Control Enable disable ISCT WLAN power support ISCT WWAN Power Control Enable disable ISCT WWAN power support ISCT Sleep Duration Value Format The ISCT sle...

Page 33: ...25 DS 370 User Manual Chapter 3 BIOS Settings Figure 3 4 ISCT setup screen ITE8528E Super I O Configuration System super I O chip parameters Figure 3 5 Super I O configuration setup screen...

Page 34: ...ITE8528E HW Monitor Hardware status PC health monitoring Figure 3 6 Hardware monitoring screen S5 RTC Wake Settings Enable the system to wake from S5 using a real time clock RTC alarm Figure 3 7 S5 R...

Page 35: ...ser Manual Chapter 3 BIOS Settings Serial Port Console Redirection Figure 3 8 Serial port console redirection setup screen CPU Configuration CPU configuration parameters Figure 3 9 CPU configuration s...

Page 36: ...0 User Manual 28 PPM Configuration Enable disable CPU C state report to OS Figure 3 10 CPU C state report setup screen IDE Configuration IDE device configuration Figure 3 11 IDE configuration setup sc...

Page 37: ...Precision Timer Enable disable the high precision event timer PCI Express Dynamic Clock Gating Enable disable PCIe dynamic clock gating OS Selection The OS should be selected according to the availabl...

Page 38: ...be claimed by the XHCI driver EHCI Hand Off This is a workaround for OS without EHCI hand off support The EHCI own ership change should be claimed by EHCI driver USB Mass Storage Driver Support Enable...

Page 39: ...1 DS 370 User Manual Chapter 3 BIOS Settings Figure 3 14 USB configuration setup screen Security Configuration Intel Anti Theft Technology configuration Figure 3 15 Intel TXE configuration setup scree...

Page 40: ...tings XHCI Mode Enable disable the XHCI controller USB2 Link Power Management Enable disable USB2 link power management PCI Express Configuration PCI express configuration settings LAN1 Control Enable...

Page 41: ...3 BIOS Settings Figure 3 16 North Bridge and South Bridge setup screen 3 2 4 BIOS Security Setup Select the Security tab from the setup screen to enter the BIOS Security setup screen Figure 3 17 Secur...

Page 42: ...Figure 3 18 Boot configuration setup screen Setup Prompt Timeout Allows users to set the number of seconds to wait for a setup activation key A value of 65535 0xFFFF means wait indefinitely Bootup Num...

Page 43: ...xit system setup without saving changes Save Changes and Reset Reset the system after saving changes Discard Changes and Reset Reset the system without saving changes Save Changes Save changes to all...

Page 44: ...l From File System Device Allows users to launch the EFI Shell application Shell efi from an available file system device Reset System with ME Disable Mode MEUD000 Set ME to temporarily disabled mode...

Page 45: ...Chapter 4 4 Troubleshooting For users experiencing errors or difficulty operating DS 370 try the solutions outlined in this chapter...

Page 46: ...e emiting sound follow the steps outlined below to adjust the system settings 1 Connect the SPDIF device to DS 370 using a cable 2 Check the volume mixer utility on the Windows taskbar the default set...

Page 47: ...39 DS 370 User Manual Chapter 4 Troubleshooting 4 Set Realtek Digital Output as the default 5 The sound is output from the SPDIF device and can be controlled using the Vol ume Mixer utility...

Page 48: ...are advised to run TXE manufacturing tools in an EFI Shell or WinPE environment For Windows 7 OS only The Intel TXEI driver uses KMDF WDF 1 11 which is built into Windows 8 and 8 1 However because Wi...

Page 49: ...to a home or work based network Method 2 Modify the Windows firewall settings by accessing the Windows firewall and selecting the Advanced tab Locate and open the Networking Echo Request ICMPv4 in Ac...

Page 50: ...DS 370 User Manual 42...

Page 51: ...43 DS 370 User Manual Chapter 4 Troubleshooting...

Page 52: ...subject to change without notice No part of this publication may be reproduced in any form or by any means such as electronically by photocopying recording or otherwise without the prior written perm...

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