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IV. Manufacturer’s Product Warranty
Advantage Controls warrants to the original purchaser that the products it manufactures will be free from
defects in material and workmanship for a period of twelve months from the date of shipment on parts and
ninety days on labor. Some non-Advantage manufactured resale items may have warranty periods less
than twelve months. Advantage Controls’ obligation under this warranty is limited exclusively to the repair or
replacement of any product that Advantage finds to be defective. Items returned for warranty consideration
must have a return authorization number and be properly packaged, shipped prepaid and insured. This war-
ranty is valid only when the products are properly installed, maintained and used for the purpose for which
they were designed. Misuse, neglect, damage, accident, improper repair, or modification not authorized in
writing by Advantage Controls will void this warranty.
There are no warranties, expressed or implied, including the implied warranties for merchantability or fitness
for a particular purpose that extend beyond the limited warranty expressly stated above. Advantage Controls’
liability to any purchaser of its products, whether in contract or in tort, and whether arising out of warranties,
representations, instructions, installations, or defects from any cause, will be limited exclusively to repairing
or replacing the product or any part thereof under the conditions set out above.
30 Day Billing Memo Policy
Advantage Controls maintains a unique factory exchange program to ensure uninterrupted service with mini-
mum downtime. If your controller malfunctions, call 1 (918-686-6211 (international customers dial +1 918
686-6211), and provide our technician with Model and Serial Number information. If they are unable to di-
agnose and solve your problem over the phone, a fully warranted replacement unit will be shipped, usually
within 48 hours, on a 30 Day Billing Memo. This service requires a purchase order and the replacement unit
is billed to your regular account for payment. The replacement unit will be billed at current list price for that
model less any applicable resale discount. Upon return of your old unit, credit will be issued to your account
if the unit is in warranty. If the unit is out of warranty or the damage not covered, a partial credit will be applied
based upon a prorated replacement price schedule dependent on the age of the unit. Any exchange covers
only the controller or pump. Electrodes and other external accessories are not included.
Summary of Contents for RA-6
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