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e-zone User Manual

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6.

Whilst your system is enabling remote access you will notice the status

will change numerous times when remote access is successful the status

should change to STATUS: 5, 8 or 11, if your status is something else wait

or refer to troubleshooting guide below (please wait 10 minutes first).

7.

When STATUS: 5, 8 or 11 are displayed remote access has been

successfully configured.

8.

Open the e-zone app on your Android /Apple device whilst it is

connected to your home Wi-Fi network to pair your air conditioner with

the phone/tablet then close the app. NOTE: There is no pairing button –

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Summary of Contents for e-zone

Page 1: ...User Guide ...

Page 2: ...CON 6 ZONES 7 PROGRAMS 8 Rename Delete Programs 10 Disable Programs 11 HELP 12 SETTINGS 13 Text Colour 13 Background Colour 13 Screen Brightness 13 Rename Zones 14 System Information 15 Close App Error Bookmark not defined Tech Setup 15 MyZone optional feature 16 Constant Zones 18 ...

Page 3: ...ioner is installed 20 Apple Devices 24 Multiple e zone systems 25 Apple Installation Troubleshooting 25 Android Devices 26 Network Troubleshooting 27 How to reset your Wi Fi control 29 Further Information 29 Remote Access 30 Enable Disable 30 Compatibility 35 Multiple e zone systems 36 AAWACA Status 38 General Troubleshooting 39 ...

Page 4: ...most from your new air conditioning system Upon first power up the system will take a few minutes to initialise If you walk away from your screen it will go to sleep to wake the screen press the button on the left hand side of the screen On the ZONES screens you will find a HELP button press it for an explanation of the features of the zones screen ...

Page 5: ...s status right on the home screen Your home screen will look like this easy to read intuitive the large power button is used to turn your Air Conditioner ON or OFF HANDY HINT To move between HOME AIRCON ZONES simply swipe left or right SIMPLE TIMER The e zone system features a SIMPLE TIMER which you can use to have your air conditioning system turn ON or OFF after 30minutes 1 hour or 2 hours Note ...

Page 6: ... with MyZoneTM functionality this control is disabled and the temperature is set via the ZONES screen Pressing BACK on any screen will take you back to the home screen Note Setting very low temperatures on COOL mode or very high temperatures on HEAT mode will not cool or warm your zones any faster but will cause your air conditioner to run for longer to attempt to achieve the target temperature Th...

Page 7: ... zone In this instance you have the ability to control the air in 5 increments Use the buttons when a zone is turned ON to adjust the amount of airflow going to that zone Temperature Zone Optional If your zone has a temperature sensor installed e zone will allow you to choose your desired temperature with the buttons e zone will aim to maintain the desired temperature in that zone by automatically...

Page 8: ... add a program press ADD NEW PROGRAM which will bring you to the following screen To enter the Start time for the program to swipe the selection wheel up or down the wheels will stop slowly after the swipe To enter the Stop time for the program swipe using the STOP selection wheel ...

Page 9: ... zones you would like ON during the program when finished press SAVE to return to the PROGRAMS LIST Note Your system will start in its current MODE eg If the system was last used for COOLING the program will begin in that mode A zone selected as ON during a program will default to its previous percentage air volume setting or temperature setting if you have ITC sensors ...

Page 10: ...ve a program press DELETE Select the zone you would like to rename you will be presented with a keyboard Press CLEAR to wipe the program name OR Press the BACKSPACE key to delete only some of the characters Enter new program name using the on screen keyboard Program names can be up to 12 characters in length when finished press SAVE ...

Page 11: ... by ensuring the air conditioner does not run when you re not at home To disable a program you can press the program you wish to edit from the PROGRAM LIST deselect all of the days this will leave your PROGRAM in place but it will not run To re enable the program go into the relevant program as described previously select the days which you want it to run ...

Page 12: ...ess the HELP button to show the HELP Screen this will show the difference between Temperature Zones Airflow Zones It also explains that zones marked with a yellow C are your constant zones these may open or close independently to balance your system ...

Page 13: ...lour Press this button to cycle through the 3 text colour options Background Colour Press this button to cycle through the 12 background colour options Screen Beep Choose SCREEN BEEP IS ON or SCREEN BEEP IS OFF depending on your preference Screen Brightness To adjust screen brightness press the or buttons ...

Page 14: ...your zones Select the zone you would like to rename The cursor will default to the end of the zone name Press CLEAR to erase all characters OR Press the DEL key to delete only some of the characters Enter new characters using the on screen keyboard Zone names can be up to 12 characters in length when finished press DONE ...

Page 15: ...staller may have also provided their contact number here so it s always on hand when it comes time for your annual service It will also display any warnings or error codes for you air conditioning unit Tech Setup This button is used by your air conditioning professional to configure commission your system on the day of installation there are no user settings in this menu ...

Page 16: ...KITCHEN is currently the active MyZone This feature can be particularly important when you have an unusually high requirement for air conditioning in a particular area For example if you invited a group of people over to watch a movie and you are all sitting in the theatre with the electronic equipment on you will have a larger requirement for air conditioning than in other rooms in the house Sett...

Page 17: ...he functionality of the MyZone NOTE MyZone is an optional feature only available on systems where temperature sensors have been installed the MyZone feature has been enabled your dealer may enable this feature depending on the way you use your system the layout of the installation ...

Page 18: ...f insufficient zones are open Constant Zones are noted with a small letter c next to the air volume percentage of that zone see DINING LOUNGE in the image below If you have the MyZone feature enabled the zone selected as the MyZone will automatically take over as the first constant zone airflow will be constant in this zone the temperature controlled by your air conditioner increasing decreasing i...

Page 19: ...all with the ability to pivot the tablet between portrait landscape modes so you can enjoy all your favourite apps in the orientation for which they were designed To exit the e zone app press the press home button from any screen as pictured below Here you can connect to a Wi Fi network to access the Google Play Store download other apps etc If you are not familiar with the Android operating syste...

Page 20: ...ntrol Quick Setup Guide Once your air conditioner is installed 1 Ensure you have an existing home Wi Fi network is working you have your password on hand 2 Connect your e zone touchscreen to your home Wi Fi network 3 Press the HOME button ...

Page 21: ...e zone User Manual 21 4 Press the SETTINGS button 5 Ensure you are connected to your home Wi Fi network if it is OFF as shown in the image above press the switch to turn it ON ...

Page 22: ...al 22 6 Once you have Wi Fi turned ON you need to find your home Wi Fi network in the list then press it 7 After pressing the home Wi Fi button you will need to enter your home Wi Fi network password then press CONNECT ...

Page 23: ... name SSID password printed on a sticker located on the reverse of the router 10 Download the e zone app on your device see subsequent sections for detailed instruction on installing the Apple or Android app to your device 11 Once the above is complete you will be able to open the e zone app from your smart device phone tablet control the air conditioner from within the home Wi Fi network area 12 ...

Page 24: ... instructions here http support apple com kb ht2534 b Be sure to set your country to Australia 2 Download the e zone App from the Apple App Store a Using your iPhone iPod iPad click on the App Store icon b Click on the Search tab c Type e zone into the search box d Press Search e Select the e zone App by Advantage Air It s Free f To install press the blue FREE button and then Green INSTALL button ...

Page 25: ...app 2 Swipe down the list until you find e zone then press it 3 Press Systems 4 Ensure Multiple is selected Apple Installation Troubleshooting 1 Is your device an iPhone 3 or older Apple no longer supports these devices and our App cannot be downloaded to your device e zone requires iOS 7 0 or greater 2 If you are using an iPad you will need to select the iPhone apps button at the top of the searc...

Page 26: ... menu 2 Under Accounts touch Add account 3 Select Google 4 Choose Existing if you want to add an account you already have or New if you wish to create a new one 5 Follow the instructions to add your account Download the e zone App from the Google Play Store 1 Open the Google Play Store app 2 Search for Advantage Air e zone a Touch the e zone app b Touch INSTALL It s Free c Touch Accept afte r revi...

Page 27: ... Fi not using Mobile Data 3g 4g also ensure signal strength is adequate 3 Check that the e zone system is connected to the same home Wi Fi network SSID as your smart phone or tablet also ensure signal strength is adequate 4 Ensure your e zone tablet is up to date with the latest app updates http www advantageair com au support update2 5 For further info see the troubleshooting table on the followi...

Page 28: ...nge of the home Wi Fi system cannot connect Your Device may not connect to your Wi Fi network from all rooms and all parts of your home Test You can turn off cellular mobile data and test your Wi Fi network by opening a new web browsing session Move the device into the Wi Fi range Smartphone tablet is not connected to the Wi Fi network Connect your smartphone tablet to your network using instructi...

Page 29: ...ome Wi Fi router 4 Turn on the power to your air conditioning system 5 Wait 5 minutes 6 Check your e zone has successfully connected to the home Wi Fi 7 Check your smart phone tablet has successfully connected to the home Wi Fi Further Information You do not need to have a home internet connection to use the e zone App within your home the App uses Wi Fi only to connect to your air conditioner If ...

Page 30: ...rsion Remote Access requires UDP UPNP to be enabled in your router settings as well as a reliable Wi Fi connection between your modem router your wall mounted e zone tablet Enable Disable Remote access is enabled by default the instructions overleaf show how to enable disable this remote access NOTE Disabling remote access also clears all paired smartphones tablets The below instructions assume yo...

Page 31: ...le to control your system from your mobile device when connected to your home Wi Fi network Your e zone touch screen has a Google Play account active on the device all updates have been installed please visit www advantageair com au support update2 to ensure this has been done before proceeding to the next step 1 Press the HOME button ...

Page 32: ...e zone User Manual 32 2 Press the CLOSE APP button 3 Find press the app called AA WACA ...

Page 33: ...o disable remote access press the Disable button once the button will turn blue Disabling remote access also clears all paired smartphones tablets 5 To enable remote access press the enable button once the button will turn blue ...

Page 34: ... 11 if your status is something else wait or refer to troubleshooting guide below please wait 10 minutes first 7 When STATUS 5 8 or 11 are displayed remote access has been successfully configured 8 Open the e zone app on your Android Apple device whilst it is connected to your home Wi Fi network to pair your air conditioner with the phone tablet then close the app NOTE There is no pairing button ...

Page 35: ...le If your modem is not listed below and you experience issues with the operation of Remote Access please contact your IT specialist for help with your modem settings or alternatively try one of the below mentioned modems Our recommended modem is the TPLink AC1200 Archer D5 Below is a list of other compatible modems Brand Model ASUS DSL AC68U Belkin AC1750 F9J1108v2 Belkin N150 F9J1001v1 Belkin N3...

Page 36: ...n function correctly NOTE This only applies if you have two e zone air conditioning systems installed on the same home Wi Fi network it does not apply if you have one e zone air conditioning system with a second touch screen To allow remote access to work for all e zone air conditioning units you should follow the below steps on one of the systems only it doesn t matter which one 1 Open the AAWACA...

Page 37: ...e zone User Manual 37 2 Press hold to the right of the version number until a port number selection menu appears 3 Change the port from 8035 to 8036 ...

Page 38: ...2 app Status Cause Solution 3 6 9 No internet access cannot contact server Confirm tablet is connected to the home Wi Fi network Open browser confirm you can load a web page such as www google com au Check your router is connected to the internet 4 No UPNP detected Check your router has UPNP enabled 7 10 UPNP is detected but still trying Ensure router has default firewall settings 5 8 11 Success Y...

Page 39: ...r the system to initialize If air volume control is applicable then increase all zones to 100 If you have wireless wall sensors ensure the batteries aren t low if the batteries are low a warning will be displayed on your HOME screen Check for any fault codes that may be displayed in the SETTINGS screen if a fault code is shown contact your dealer and advise them of the fault code Ensure your e zon...

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