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5 Appendices
5.1 Appendix 1
– Forgotten Level 3 Password
Should the Level-3 password be forgotten, contact Customer Support to obtain a temporary permit number to
regain access to the panel programming functions.
Customer Support will require a decryption key displayed by the panel. To obtain this number, attempt to gain
access to the Level-
3 Programming Functions entering “
1
” when prompted for the password. As soon as the
“Password Invalid” message is shown, press the “
0
” button and the display will show a decryption key. Make a
note of this number.
For example:
Enter Your Password
214728378
Customer Support will provide a temporary permit number that you can enter when prompted for the Level-3
password. As soon as access has been regained to the Level-3 Programming Functions, select the Passwords
Menu Option and check / change the Level-3 password. (Refer to Section 3.3.6 for further information).
