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warranty period to obtain warranty service authorization. 
Dated proof of original purchase will be required. Advanced 
Merchant Solutions is not responsible for products or parts 
received without a warranty service authorization. Products or 
parts shipped by Customer to Advanced Merchant Solutions 
must be sent prepaid and packaged appropriately for safe 
shipment, and it is recommended that they be insured or sent 
by a method that provides for tracking of the package. The 
repaired product or part will be shipped as soon as reasonably 
possible, which will be no later than thirty (30) days after 
Advanced Merchant Solutions receives the original product or 
part from Customer, or Advanced Merchant Solutions will 
provide a full refund of the purchase price. 

 

Advanced Merchant Solutions can be contacted at (714) 449-
0211 M-F 9:00 am to 6:00 pm Pacific Standard Time.  Email 
support is available at 

[email protected]

 

 

Pocket Merchant,  Pocket Verifier, Pocket CrossCheck, and 
the AMS Logo are trademarks of Advanced Merchant 
Solutions, Inc.  All other trademarks, registered trademarks 
and trade names, logos, and any likeness thereof mentioned or 
displayed on any Advanced Merchant Solutions product are 
the property of their respective companies and owners. 

 

Copyright 

?

 2002, Advanced Merchant Solutions, Inc. 

 All rights 

reserved. Total or partial reproduction of this manual in 
whatever form, whether by printed or electronic means, is 
forbidden. Information regarding any errors found in this 
manual or suggestions on how it could be improved are 
appreciated. Since products are subject to continuous check 
and  improvement, Advanced Merchant Solutions, Inc. 
reserves the right to make changes in information contained in 
this manual without prior notification. 

Summary of Contents for Pocket Merchant

Page 1: ...For Your Palm OS or Pocket PC PDA User Guide Copyright 2002 Advanced Merchant Solutions Inc tm ...

Page 2: ...2 AMS Document 031502A All rights reserved ...

Page 3: ...nectors Controls _________________ 7 Battery Considerations ________________ 10 Resetting the Printer __________________ 11 Changing Paper ______________________ 12 Charging Pocket Merchant _____________ 12 Swiping a Credit Card Driver s License__ 14 Configuring your Software Palm OS ____ 15 Configuring your Software Pocket PC___ 16 ...

Page 4: ...ailure not covered by this Limited Warranty Advanced Merchant Solutions sole obligation under this Limited Warranty shall be at Advanced Merchant Solutions discretion to replace the product or part with a comparable product or part repair the product or part or if neither repair nor replacement is reasonably available to refund to Customer the purchase price paid for the product or part Replacemen...

Page 5: ...nt Solutions can be contacted at 714 449 0211 M F 9 00 am to 6 00 pm Pacific Standard Time Email support is available at inform merchantanywhere com Pocket Merchant Pocket Verifier Pocket CrossCheck and the AMS Logo are trademarks of Advanced Merchant Solutions Inc All other trademarks registered trademarks and trade names logos and any likeness thereof mentioned or displayed on any Advanced Merch...

Page 6: ...is printer literally throws receipts out at up to 2 inches per second All this in a printer that is shorter and narrower than a Palm III or VIIx and only one inch thick This printer will easily fit in a pocket or purse and weighs just 7 oz Designed to work with Pocket Verifier Professional WebConnect 5 Merchant Mover AirVerify Mobile System 7 and the Okanjo Merchant System for either Palm OS or Po...

Page 7: ...button power switch and the connector for the charger On the top of the unit you will find the tabs to open the paper door and below that the indicator LED s Figure 1 Location of components Paper Door Release Tabs Power Pushbutton Charger Connector Indicator LED s Mag Card Reader ...

Page 8: ... 1 mm This indicates that the printer has completed it s self test and is ready to use If the printer remains unused for five minutes it will turn itself off in order to conserve battery power This way you can use and forget it and never come back to a dead printer To turn the printer off manually depress and hold the button until the printer makes 4 falling beep tones and all LED s extinguish If ...

Page 9: ...9 Figure 2 Data connector On the left side of the printer there is a connector for the data cable This connector will can only be properly inserted one way as shown in the following picture ...

Page 10: ...eries Please note that the new Ni MH battery reaches maximum performance levels only after having been completely discharged and recharged at least two or three times Never use battery chargers that are damaged or worn Battery life varies greatly depending for example on print density and the text to be printed Recharge times vary depending on depletion levels type of battery and battery charger u...

Page 11: ...often Extreme temperatures can affect battery charge levels leave them to cool or warm as required Your battery pack will come to a full charge in 70 to 90 minutes Resetting the Printer Your Pocket Merchant Printer Reader has a CPU and memory just like your PDA If the error light stays on or the unit does not respond to a card swipe or print command the unit can be reset by pressing the button on ...

Page 12: ...printer as shown below Figure 5 Loading paper Simply close the door on the paper and tear off the excess You are ready to print When the printer runs out of paper the red ERROR LED will illuminate The last few feet of paper on each roll has a pink stripe on one side to let you know you are running low Charging Pocket Merchant Your Pocket Merchant needs to be recharged periodically Please read the ...

Page 13: ...charger comes with a 110 V power cord but you may use an inexpensive adaptor if you travel overseas Figure 6 Universal Charger When the adaptor is plugged into the wall outlet and the Pocket Merchant unit both the charge indicators on the charger and printer will illuminate When the batteries have reached a full charge the LED on the charger will flash the LED on the printer will not Charge Indica...

Page 14: ...a magnetic stripe The credit card capability is used by Pocket Verifier Professional which allows for instant wireless credit card approvals and the driver s license capability is used by Pocket CrossCheck which allows for instant wireless check guarantees Figure 7 Swiping a card With the magnetic stripe down and facing the printer slide the card through the slot in the direction shown You will se...

Page 15: ...e times and the unit will beep three times If this happens simply swipe the card again Configuring your Software Palm OS Your Pocket Merchant was designed especially for Pocket Verifier Professional WebConnect 5 Merchant Mover AirVerify Mobile System 7 and the Okanjo Merchant System Pocket CrossCheck and other AMSI software packages In order to configure your software simply click on the Options i...

Page 16: ...other AMSI software packages In order to configure your software simply click on the Options icon from your main menu Figure 9 Configuration for Pocket PC Once you get to the Serial IR Options screen simply insure that both the card reader and printer selections are set to Pocket Merchant Screens may vary slightly from version to version and Pocket CrossCheck does not have a printer selection If y...

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