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PRICING AND AVAILABILITY  800.827.0807

TECH SUPPORT  800.726.8663

RETURN FOR REPAIR  256.963.8722

www.adtran.com

61247002L1-22A

Warranty

: ADTRAN will replace or repair this product within the warranty period if it does not meet its published specifications or fails while in service. 

Warranty information can be found online at 

www.adtran.com/warranty

.

TROUBLESHOOTING GUIDE

 

Condition

Solution

At Power-Up, all Front Panel 
Indicators are Off.

1. Verify that the channel bank or ONU BPS power LEDs are on.
2. Make sure that the unit is fully and correctly inserted into the channel bank 

or ONU.

3. If step 1 fails, contact Alcatel customer service. If step 1 passes, but step 2 

fails, replace the HTU-C NB/WB for Litespan.

The HTU-R has Power, but 

LP1

 or 

LP2

 LEDs are Dark.

The Unit cannot Sync with the 
HTU-C NB/WB for Litespan.

1. Simplex power for the powering for the HTU-R can be passed over cable 

pairs that contain load coils or that are too long for HDSL synchronization. 
Using a TIMS, verify that the circuit is within design limits.

2. The HTU-R powers-up as long as there is at least one good conductor on 

each loop. To test, remove the protectors from the MDF and measure 
t-r resistance to the HTU-R on both loops. The HTU-R places a 3 ohm 
short between t-r on both loops. An extremely high impedance indicates an 
open conductor. An extremely low reading on one loop may indicate a t-r 
short in the field. In the field, measure t-t and r-r voltage with the HTU-C 
NB/WB for Litespan installed. If these voltages are not present, open pairs 
or mis-wiring is indicated. As with other circuits, standard resistance 
measurements between each conductor and ground should also be used to 
test for a grounded conductor.

3. A high-resistance open which degrades to the point that it causes the circuit 

to lose sync can be “resealed” by reseating the HTU-C NB/WB for 
Litespan. Test the cable pairs before reseating the HTU-C NB/WB for 
Litespan.

The 

FAIL

 LED Remains On.

1. Verify that the channel bank or ONU BPS FAIL LEDs are off.
2. Verify that the equipment type for the HTU-C NB/WB for Litespan slot is 

AHT1U. Using TL1, equipment type is shown with the command 
rtrv-eqpt; AID, where AID is the access identifier (i.e., cot-1-15).

3. If step 1 fails, contact Alcatel customer service. If step 1 and step 2 pass, 

replace the HTU-C NB/WB for Litespan. If step 1 passes but step 2 fails, 
delete the equipment record (i.e., dlt-eqpt; cot-1-15 with TL1) and reinsert 
the card, or equip the slot with the currently reserved equipment type.

The HTU-Rs 

DS1

 LED is 

Flashing, but No Errors are 
Indicated by the HTU-C NB/
WB for Litespan.

A BPV, Frame Error (SF), or CRC Error (ESF) has been detected at the DS1 
input. This indicates a wiring problem or a B8ZS/AMI mismatch between the 
HTU-R and the CPE equipment. This is not an indication of problems on the 
HDSL loops.

The 

FAIL

 LED is Off, but the 

HDSL

 LED Remains Red.

1. Check that neither HDSL loop is open.
2. Check that neither or both HDSL loops are shorted.
3. Verify the loop conforms to CSA guidelines and is not too long. Loop loss 

at 200 kHz should be less than 35.25 dB.

4. Verify that both HDSL loops have acceptable noise limits.
5. Verify that tip and ring of each HDSL loop belongs to the same twisted 

pair.

6. If steps 1 through 5 pass, but the HDSL LED remains red, replace the 

HTU-C.

7. If step 6 fails, replace the HTU-R and the HRE.

*

This option is only applicable for software release 7.1.6 and lower.

TURN-UP GUIDE

1. Equip the COT slot for the ADS1U and the RT slot for the HTU-C NB/WB for Litespan.
2. Install the ADSIU in the COT, HTU-C NB/WB for Litespan in the RT, and the HTU-R at the 

customer premises.

3. Make the cross connects between the ADSIU and the HTU-C NB/WB for Litespan.
4. Ensure that the (HTU-C NB/WB for Litespan) LEDs are as follows:

LOOP

{

Off

FAIL

{

Off

HDSL

{

Off

LP1 / LP2

z

Green

5. Provision the cards according to the circuit design and specifications.
6. Perform BERT testing.

NOTE: The HTU-C NB/WB for Litespan puts out –137 volts span power. It is capable of powering one 

repeater and a remote unit.

The 

FAIL

 LED is Off, but the 

HDSL

 LED Remains Yellow.

1. Check that the framing and line coding are set appropriately for T1 data at 

the HTU-R and for cross-connect T1 data coming to the HTU-C NB/WB 
for Litespan.

2. Check that the DS1 LED at the HTU-R is green.
3. If step 1 fails, change the appropriate framing and line coding. If step 1 

passes, but step 2 fails, a problem may exist at the HTU-R T1 interface. If 
the problem does not exist at the T1 interface, Replace the HTU-C NB/WB 
for Litespan.

HDSL

 LED Yellow, HTU-R 

DS1

 LED Red (Customer Loss 

of Signal).

To prevent major alarms from being reported in the central office, set the CLOS 
option to LPBK or CDI.*

Running Excessive Errors on 
the Loop.

1. Measure t-r resistance as described above. If the pairs are unbalanced by 

more than 4 ohms, or a measurement varies a great deal, this could indicate 
a high resistance open or an intermittent fault on the loop with the higher 
measurement. A TDR is typically required to locate this splice for 
correction.

2. Excessively long bridged taps can also cause errors. Check the records 

and/or use a TDR to verify the location and length of bridged taps.

3. Using ADTRAN’s “Performance History” screen, it is often possible to see 

that many more errors are being received on a particular loop or at a 
particular unit. The fault is typically very close to the unit receiving the 
most errors.

Condition

Solution

HDSL

HTU-C using Narrowband / Wideband for Litespan

®

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