A. LCD Error Messages:
1. Target Drive Not Ready
a) Media is not compatible or is of poor quality – try different media (Note: We recommend you use
Professional A-grade media only)
b) Media is not blank - replace with blank media
c) Media is loaded incorrectly – reload media
d) Dust or dirt in one or more of the drives – carefully blow dust and dirt outward with compressed air
2. Source Drive Not Ready
a) Poor quality or incompatible master – replace master disc with the same media used for copying
b) Incorrect setting:
- Check that the source drive is set properly – refer to ‘Select Source’ in your manual for
instructions
3. Target Overflow
a) Data on master disc or hard drive exceeds capacity on the disc or discs to be copied (you can
verify the size of the data on your disc; refer to the manual for details on how to do this (disc info))– use
a Dual Layer DVD if it’s a DVD you are copying. If it’s a CD, there’s an option available in advanced set-
up to overburn. Email technical support for procedure
b) Reduce master disc data to fit within the capacity of the media being used
B. Some or All Trays Do Not Open After Copying is Complete
(indicates copying failed in those drive)
1. Media is not compatible or of poor quality – try different media (Note: We recommend you use
Professional A-grade media only)
2. Some of the media used is not blank – replace with blank media
C. High Failure Rates
1. If you’re copying DVD’s, lower the copy speed to 8x (refer to the manual on how to do this)
2. Turn on Read Error Skip function (e-mail technical support for procedure)
Refer to your manual for additional information or e-mail our technical support department at
Troubleshooting
1.800.663.8273
7 - 12840 Bathgate Way . Richmond . BC . V6V 1Z4
YOUR O
NE-STOP SUPPLIER
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