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11/22/00

 

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capture driver: (1) Uninstall then reinstall Premiere and try again. If it still does not succeed, you 
may have to reinstall Windows 98 Second Edition, then reinstall Premiere.

 

Sony class drivers

 

If the device  listed in the Device Manager under Imaging devices is “

 

Sony DVCR

 

,” then the Sony class 

drivers have loaded, preventing MSDV from controlling the IEEE 1394 hardware.  In this case, only 
Sony’s DVGate software can capture from or play back to the FireWire device.

If you wish to use Premiere’s built-in DV support instead of Sony’s bundled DV support, you must 
disable the Sony class drivers so that those included with Windows can take over.  The easiest way to do 
this is to download and run the SonySwitcher utility from the following Adobe web site:

http://www.adobe.com/support/downloads/prwin.htm

 

TI class drivers

 

If “Imaging devices” does not appear in the Device Manager list, you probably have a Texas Instruments 
(TI) class driver. You can check this by expanding  “Sound, Video and Game Controllers” in the Device 
Manager. If  your DV device appears as “

 

1394 DV Camcorder

 

,

”  then the Texas Instruments class driver 

has been loaded, preventing Premiere from accessing your IEEE 1394 hardware.  For instructions on 
how to disable the Texas Instruments class driver, see the “IEEE 1394 Troubleshooting Guide” on the 
Adobe web site at:

http://www.adobe.com/support/techdocs/topissuespre.htm

 

DV Troubleshooting

 

If your DV device appears in the Device Manager in any other way than those listed above, please refer 
to the “IEEE 1394 Troubleshooting Guide” on Adobe’s Web site for the latest information:

http://www.adobe.com/support/techdocs/topissuespre.htm

For help with any other DV-related issues, check the following resources:

• Board manufacturer’s documentation and support facilities,
• Adobe Premiere User Guide,
• Adobe Premiere on-line help,
• Premiere support  site:

http://www.adobe.com/products/premiere/support.html

• Your reseller.

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