ADJ Products, LLC - www.adj.com - 5P Hex User Manual Page 21
ADJ Products, LLC - www.adj.com - 5P Hex User Manual Page 20
5P Hex Warranty
MANUFACTURER’S LIMITED WARRANTY
A. ADJ Products, LLC hereby warrants, to the original purchaser, ADJ Products, LLC products
to be free of manufacturing defects in material and workmanship for a prescribed period from
the date of purchase (see specific warranty period on reverse). This warranty shall be valid only if the
product is purchased within the United States of America, including possessions and
territories. It is the owner’s responsibility to establish the date and place of purchase by acceptable
evidence, at the time service is sought.
B. For warranty service you must obtain a Return Authorization number (RA#) before sending back the
product–please contact ADJ Products, LLC Service Department at 800-322-6337. Send the product
only to the ADJ Products, LLC factory. All shipping charges must be pre-paid. If the requested repairs or
service (including parts replacement) are within the terms of this warranty, ADJ Products, LLC will pay
return shipping charges only to a designated point within the United States. If the entire instrument is
sent, it must be shipped in it’s original package. No accessories should be shipped with the product. If
any accessories are shipped with the product, ADJ Products, LLC shall have no liability whatsoever for
loss of or damage to any such accessories, nor for the safe return thereof.
C. This warranty is void if the serial number has been altered or removed; if the product is modified in any
manner which ADJ Products, LLC concludes, after inspection, affects the reliability of the product; if the
product has been repaired or serviced by anyone other than the ADJ Products, LLC factory unless prior
written authorization was issued to purchaser by ADJ Products, LLC; if the product is damaged because
not properly maintained as set forth in the instruction manual.
D. This is not a service contract, and this warranty does not include maintnance, cleaning or periodic check
up. During the period specified above, ADJ Products, LLC will replace defective parts at its expense
with new or refurbished parts, and will absorb all expenses for warranty service and repair labor by
reason of defects in material or workmanship. The sole responsibility of ADJ Products, LLC under this
warranty shall be limited to the repair of the product, or replacement thereof, including parts, at the sole
discretion of ADJ Products, LLC. All products covered by this warranty were manufactured after August
15, 2012, and bear indentifying marks to that effect.
E. ADJ Products, LLC reserves the right to make changes in design and/or improvements upon its products
without any obligation to include these changes in any products theretofore manufactured.
No warranty, whether expressed or implied, is given or made with respect to any accessory supplied with
products described above. Except to the extent prohibited by applicable law, all implied warranties made
by ADJ Products, LLC in connection with this product, including warranties of merchantability or fitness,
are limited in duration to the warranty period set forth above. And no warranties, whether expressed or
implied, including warranties of merchantability or fitness, shall apply to this product after said period
has expired. The consumer’s and/or Dealer’s sole remedy shall be such repair or replacement as is
expressly provided above; and under no circumstances shall ADJ Products, LLC be liable for any loss or
damage, direct or consequential, arising out of the use of, or inability to use, this product.
This warranty is the only written warranty applicable to ADJ Products, LLC Products and
supersedes all prior warranties and written descriptions of warranty terms and conditions heretofore
published.
MANUFACTURER’S LIMITED WARRANTY PERIODS:
• Lighting Products = 1-year (365 days) Limited Warranty (Such as: Special Effect Lighting, Intelligent
Lighting, UV lighting, Strobes, Fog Machines, Bubble Machines, Mirror Balls, Par Cans, Trussing,
Lighting Stands etc. excluding LEDs and lamps)
• Laser Products = 90-Day Limited Warranty
• L.E.D. Products = 2-year (730 days) Limited Warranty (excluding motors, PCB boards, and power
supplies, which have a 1-year (365 day Limited Warranty) and batteries which have a 180 day
limited warranty).
5P Hex Notes
