Model: ZSNESU
Model: ZSNESA
* Serial ATA hot swap feature works only with controllers basing on Silicon Image
chip set from our in house testing. Other controllers that are not Silicon Image
based may not support hot swap. You may consider adding one of the Addonics
Serial ATA host controllers to your systems to ensure the hot swap capability.
New controllers from Intel and other suppliers may finally support this feature.
Please verify with your controller manufacturer if you need to have hot swap in
your application. Hot swap is supported in Windows 2000 and XP only. On other
OS, drive can be removed without crashing system. But replacing with a different
drive can result in crashing the OS.
Technical Support
If you need assistance to get your unit functioning properly, please call Addonics
Technical Support. Our technical staff will be happy to assist you, but they will
need your help to do so. Calling the technical support staff without all the proper
information can be both time consuming and frustrating. Here are some tips to
help you out:
MODEL NUMBER
– Please have this number on hand.
SYSTEM INFORMATION
– Type of computer, peripherals, etc.
OPERATING SYSTEM
– What version of Windows
WHAT’S THE TROUBLE? – Give enough information
about your problem so that we can recreate and diagnose it.
FREE Software Drivers for all Addonics Technologies
Products are available 24 hours per day at the
World Wide Web Site:
www.addonics.com
.
Contact Information
Phone:
408-433-3899
Fax:
408-433-3898
Email:
http://www.addonics.com/sales/query/
Internet: http://www.addonics.com
TECHNICAL SUPPORT
Phone:
408-433-3855
Hours:
8:30 am - 6:00 pm PST
Email:
http://www.addonics.com/support/query/
Screw 1
Screw 2
Fan
Switch
USB Port
eSATA Port
Power
Connector
Screw 1
Screw 2
Power
Connector
Switch
Fan
eSATA Port
