ADDER AdderLink IP User Manual Download Page 4



























3

Introduction

Thank you for choosing the AdderLink IP 
from Adder Technology. This intelligent 
product delivers straightforward setup, 
secure operation and the ability to fully 
control one or more computers from 
almost anywhere.
Remote control via a network 
connection is nothing new and 
software-only solutions to facilitate this 
are commonplace. However, they all 
present two major drawbacks: a) Special 
software must be used on all of the 
computers involved, especially the host, 
and b) if that host ceases to operate, the 
remote user is powerless to intervene.
AdderLink IP is different and requires 
only the remote system(s) to run a small 
utility. The host system can run its usual 
operating system completely unchanged 
and needs only to be connected (via its 
keyboard, video and mouse ports) to the 
compact AdderLink IP box. 
It is this external connection to the 
AdderLink IP that keeps the remote user 
in control. Even in the midst of a system 
crash, the remote user can still view the 
host’s condition as if sitting next to it. 
Additionally, when the power switch 
option is employed, a host system can be 
remotely rebooted, no matter how badly 
it has locked-up.
AdderLink IP really starts to excel when 
it is hooked to a suitable KVM switch. 
Then its robust, secure and adaptable 
operation is available across up to 128 
separate host systems.

LOC REM VNC

100

LNK PWR

KVM switch

OR

IP network/

Internet

Power switch

Modem or ISDN

Modem or ISDN

One host or many

On its own, the AdderLink IP provides remote 
access to one host computer system. However, 
when linked to a suitable KVM switch, the 
remote user(s) can easily control up to 128 
separate host systems.

Optional power control

AdderLink IP provides the 
opportunity to attach one 
or more power switches. 
These control the supply 
to the host system(s) and 
allow the remote user to 
hard reset any system that 
has suffered a failure. 

IP network/Internet

The IP port allows direct 
connection to an Ethernet-based 
local network and from there 
onto the wider Internet, as 
required.
Alternatively, the robust 
AdderLink IP security system will 
allow direct connection to the 
outside world.  

Local user

The console port allows 
control of the system(s) by 
a keyboard, video monitor 
and mouse connected 
directly to the AdderLink IP.    

Modem/ISDN port

This port offers a 
connection option that 
can be used alongside, 
or instead of, the IP 
network link. It also 
offers a backup route 
should the network fail. 

Four simultaneous remote users

AdderLink IP can support four remote 
users at any one time. All of these may be 
connected via the IP network port or one 
may be linked via the modem/ISDN channel.    

Main KVM connection

Summary of Contents for AdderLink IP

Page 1: ...AdderLink IP User Guide LOC REM VNC 100 LNK PWR...

Page 2: ...ork 17 Placing AdderLink IP behind a router or firewall 17 Placing AdderLink IP alongside the firewall 19 Power switching configuration 20 The KVMADMIN utility 21 Performing a flash upgrade 22 Operati...

Page 3: ...k configuration 51 Setting IP access control 52 Serial port configuration 53 Host configuration 54 Hotkey sequences and Adder Port Direct 55 Logging and status 56 Appendix 6 Addresses masks and ports...

Page 4: ...able KVM switch Then its robust secure and adaptable operation is available across up to 128 separate host systems LOC REM VNC 100 LNK PWR KVM switch OR IP network Internet Power switch Modem or ISDN...

Page 5: ...em port Optionally use this port to attach either a standard modem or an ISDN adapter This feature provides an alternative direct dial remote link into the AdderLink IP Power input Connect the supplie...

Page 6: ...10 CCUSB converter Required to connect with computers that use a USB port to connect their keyboard and mouse Part number CCUSB xM where x is the cable length in metres 2 5 or 10 CCSUN converter Requ...

Page 7: ...lus four screws extend the size of the AdderLink IP so that it fills the full width of a 1U rack slot COM1 MODE M COM2 PO WER CO NT RO L INDOOR USE ONLY KV 5V 1 2 ON 2 5A COM1 MODE M COM2 PO WER CO NT...

Page 8: ...host computer or KVM switch 1 Ensure that power is disconnected from the AdderLink IP and the computer or KVM switch to be connected Note If it is not possible to switch off devices prior to connectio...

Page 9: ...r network It can be placed within the local network behind any firewall router connections to the Internet or It can be placed externally to the local network on a separate sub network or with an open...

Page 10: ...ITCH Note The default serial port speed is 115200 and a standard Hayes compatible auto answer string is sent during startup The default startup string is ATZHS0 1 Both the serial port speed and startu...

Page 11: ...ons The power ports are connected to the power inputs of each computer and the power switch box es are then connected to a mains power supply IMPORTANT Power switching devices have a maximum current r...

Page 12: ...f the IP network port addressing Modem config screen Allows you to optionally alter the current settings for the serial port that is used to connect a modem or ISDN terminal adapter The IP addresses a...

Page 13: ...emain set to 5900 and 80 respectively unless they clash with an existing setup within the network See Networking issues for more details When all items are correct select the Save option to display th...

Page 14: ...d the range of viewer applications that need to view it a number of settings are available that might not make perfect sense at first glance However these settings should allow you to configure the Ad...

Page 15: ...ion If the mouse has a scroll wheel then it is likely to support the IntelliMouse format If it is a Microsoft branded mouse then it will usually state that it is an IntelliMouse on its underside label...

Page 16: ...ET option and press 5 Remove power return the mini switch 1 to its OFF position and then re apply power The locally connected monitor should display the first screen of the initial configuration seque...

Page 17: ...Signal message 3 Click the Configure button in the top right hand corner of the window to display the configuration menu Many of the options within the configuration menu duplicate those that were set...

Page 18: ...sers will locate the AdderLink IP correctly using only its network address The firewall router must be informed to transfer traffic requesting these port numbers through to the AdderLink IP When a web...

Page 19: ...ntact the DHCP server and obtain a new address 2 Re enter the same Network configuration screen where the new IP address and network mask should be displayed DNS addressing As with any other network d...

Page 20: ...access Use the latest Secure VNC viewer this has more in built security than is available with the Java viewer To download the viewer Use non standard port numbers Restrict the range of IP addresses...

Page 21: ...re different settings Please refer to your power switch documentation for details about codes required by other power switches The structure of each power sequence OFF and ON is as follows Pxy z 0D Wh...

Page 22: ...security purposes it is not possible to retrieve user names or passwords from the AdderLink IP To use KVMADMIN you require the IP address and admin password of the AdderLink IP unit The command line i...

Page 23: ...med on screen log off the remote system and then power down the AdderLink IP 8 At the rear of the unit return the mini switch 1 to its OFF position and then re apply power MAC address Media Access Con...

Page 24: ...and hold the hotkeys usually and then press and finally release all three keys Note The and keys when pressed in combination are called hotkeys and they signal to the AdderLink IP that you wish to con...

Page 25: ...mirrors effect IMPORTANT Never configure a system so that your viewer is viewing itself When controlling a host computer using the locally connected keyboard video monitor and mouse it is possible to...

Page 26: ...n download can take several tens of seconds to complete Once complete a connection details dialog will be displayed 2 In the Server entry type the address of the AdderLink IP as follows v w x y where...

Page 27: ...the screen that you are viewing has a larger resolution than your viewing window you will need to scroll around to see all items The viewer window allows you to bump scroll only in full screen mode Th...

Page 28: ...t programming new hosts into the AdderLink IP admin user status required Configure This option is displayed only when you are logged on as the admin user When selected it provides access to a wide ran...

Page 29: ...rease unnecessary video information being sent across the link thus improving overall performance Once this has been done providing you use the Hosts button to switch between host computers the video...

Page 30: ...press F8 and then P Alternatively enable and use the mouse button escape sequences see Advanced unit configuration for details The single mouse mode does not require calibration Resync Mouse This opti...

Page 31: ...the asterisk then the delay will equal the number in milliseconds It is automatically assumed that all keys specified will be released at the end so there is need to specify Ctrl or Alt if these keys...

Page 32: ...termine the optimum settings for all items Note Before using the Calibrate All option if possible remove on screen display OSD elements generated by any connected KVM switches such as a host name labe...

Page 33: ...me VNC viewer or browser to view the hosts systems This is achieved using PPP Point to Point Protocol and means that you need to use a dial up networking method to initiate the connection Such softwar...

Page 34: ...Prefer off This setting will configure an un encrypted link if the AdderLink IP will allow it otherwise it will be encrypted Prefer on If the AdderLink IP allows it this setting will configure an encr...

Page 35: ...ax in the UK 01954 780081 in the US 1 888 275 1117 Phone in the UK 01954 780044 in the US 1 888 932 3337 Troubleshooting Remote network users are unable to contact the AdderLink IP Check that the corr...

Page 36: ...ccess the menus AdderLink IP Control Shared Email server Access Mode Host Restore Mouse Functions Return To Host Configuration Logoff Select the Configuration option to display AdderLink IP Configurat...

Page 37: ...time and date entries Encryption Three options are available Always on prefer off prefer on The one to choose depends on the specific details of your installation see Encryption settings for details...

Page 38: ...ion provides an emergency recovery point MAC address Media Access Control address this is the unique and unchangeable code that was hard coded within your AdderLink IP unit when it was built It consis...

Page 39: ...speed of the serial connection between the AdderLink IP and a connected modem or ISDN terminal adapter The default setting is 115200 The other communication settings are fixed as No parity 8 bit word...

Page 40: ...t here 1 Use the local keyboard and log on as the admin user 2 Press hotkeys may be different 3 Select Configuration 4 Select Reset configuration WARNING This process will remove all settings and retu...

Page 41: ...possible to exclude all network users and so this option provides an emergency recovery point To clear IP access control 1 Use the local keyboard and log on as the admin user 2 Press hotkeys may be se...

Page 42: ...number of options are available Colour level This section allows you to select the most appropriate colour level for the speed of the connection to the AdderLink IP Where the connection speed is slow...

Page 43: ...n the logging and status section Rate limit mouse move events When ticked this feature reduces the mouse movement information that is sent to the AdderLink IP and host system This is useful for slow c...

Page 44: ...wer will launch in full screen mode Use the menu key usually F8 to exit from full screen mode Render cursor locally This option does not currently apply to AdderLink IP connections Allow dynamic deskt...

Page 45: ...existing AdderLink IP is fully reconfigured then it will need to issued with a new identity In this case the previous identity listed in this tab should be removed so that a new identity can be creat...

Page 46: ...Alt Send F8 Send Ctrl Alt Del Sends the selected keypress es to the AdderLink IP and host system This is necessary because certain keys and key combinations are trapped by the VNC viewer Refresh Scree...

Page 47: ...View only ignore mouse keyboard When ticked the viewer will not send keyboard or mouse information to the AdderLink IP or host system Accept clipboard from server This feature is restricted to softwar...

Page 48: ...nfiguration menus Click the Configure button in the top right corner of the window when logged on as the admin user Logged on users Indicates the current users irrespective of whether they are connect...

Page 49: ...ive and can include certain keyboard symbols The password can be between 1 and 16 characters in length It is important to note however that the password background remains shaded in amber while the Ad...

Page 50: ...sabled Time And Date Use the arrow keys to select the correct time and date The time entry uses the 24 hour clock notation The internal real time clock will continue to run for roughly one week withou...

Page 51: ...s per second Background refresh rate Use the arrow keys to alter the refresh rate for screen images via remote links This allows you to tailor the screen refresh to suit the network or modem connectio...

Page 52: ...mask this value is used alongside the IP address to help define a smaller collection or subnet of devices on a network In this way a distinction is made between locally connected devices and ones tha...

Page 53: ...e listed higher in the list than any denied addresses Take care not to invoke any deny access settings that would exclude valid users 1 In the access control list click on the entry to be moved 2 Clic...

Page 54: ...word 1 stop bit Initialization Sequence The codes entered here are used to prepare the connected modem or ISDN terminal adapter for use with the AdderLink IP The default code is a Hayes compatible str...

Page 55: ...will cause the KVM switch to link with the required host system Adder Port Direct addresses must be entered within square brackets See Hotkey sequences and Adder Port Direct for details A list of vali...

Page 56: ...M switches and remote access devices to communicate with each other Using the keyboard connections that link each device Adder Port Direct allows A controlling device to provide address details of the...

Page 57: ...the main menu To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click the Configure button in the top right corner 3 Click the Logging and status option To copy and paste the log...

Page 58: ...ven in the IP address section in order to use the telephone system efficiently it is vital for you to know your location relative to the person you are calling In this way you avoid dialling unnecessa...

Page 59: ...hat the local part of the address is formed by only the last four bits If you use the diagram from the previous example and insert the new net mask it will have the following effect on the final resul...

Page 60: ...omes a little clearer The above mask has the form 11111111 11111111 11111111 11100000 Ignoring the initial three octets the final six zeroes of the mask would ensure that the 32 addresses from 64 0100...

Page 61: ...d a network firewall In order for a remote VNC viewer or web browser to make contact with your AdderLink IP it is necessary for the firewall to allow communication through a particular numbered port t...

Page 62: ...le 5 1 CLK DCD NC NC NC 1 2 DAT RXD 2 5 TXD GND 3 4 GND Female 6 5 4 3 2 1 DTR 4 6 5V DSR 6 7 12V RTS 3 TXD 12V 8 CTS 9 RI 6pin mini DIN female 9pin D type female AdderLink IP to power switch cable Po...

Page 63: ...press down the key that follows means release the key that follows means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then the delay w...

Page 64: ...scaling features of the viewer vesa 720 x 400 85Hz vesa 640 x 480 60Hz vesa 640 x 480 72Hz vesa 640 x 480 75Hz vesa 640 x 480 85Hz vesa 800 x 600 56Hz vesa 800 x 600 60Hz vesa 800 x 600 72Hz vesa 800...

Page 65: ...ctions when setting up and using power switching products Always ensure that the total ampere rating of the devices plugged into the power switching product does not exceed the power switching product...

Page 66: ...F THIRD PARTY RIGHTS AND FITNESS FOR PARTICULAR PURPOSE 4 Limitation on Liability UNDER NO CIRCUMSTANCES SHALL REALVNC BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHATSOEVER INCLUDI...

Page 67: ...en the equipment and the receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the supplier or an experienced radio TV technician...

Page 68: ...o ADD0053 Adder Technology Limited Technology House Trafalgar Way Bar Hill Cambridge CB3 8SQ United Kingdom Tel 44 0 1954 780044 Fax 44 0 1954 780081 Adder Corporation 29 Water Street Newburyport MA 0...

Page 69: ...DHCP discovering allocations 18 during initial setup 12 local setting 22 37 remote setting 51 Dial up connection 32 DNS addressing 18 E Encryption key 12 Encryption settings 13 viewer 33 End user lice...

Page 70: ...3 setting IP access control 52 unit configuration 49 user accounts 48 Remote connection 24 Reset to factory defaults 15 Reset configuration 39 Restore Defaults local setting 38 Resync mouse 29 RJ9 con...

Reviews: