Setting up your handset lifter
1. Lift the handset from your telephone.
2. Secure the handset lifter over the loudspeaker
on the phone, using the provided adhesive
tape.
3. Ensure the ring detection sensor is centrally
placed over your phone speaker.
4. Plug the lifter cord directly into the port on your
ADD-670/680 or C7 base station. You should now
be able to answer/end calls using the answer
button on your wireless headset.
Troubleshooting
When my phone rings, my lifter doesn’t raise my handset high enough?
Check the handset lifter is raising the handset off the hook switch. If the lifter height needs
raising, you can change this with the slide switch (9), to either setting 2 or 3.
When my phone rings, I do not hear the ring indicator in my headset?
Ensure the line cable from the handset lifter is fully plugged into the correct port on your
cordless headset’s base unit.
If this is unsuccessful, check the wireless unit power supply. You must have a minimum of 7.2
volts for the ADD 670/680 and a minimum of 8.5 volts for the ADD-C7 in order for the lifter to
function correctly.
Additionally, the ring volume on your telephone may need increasing to enable the
microphone sensor to recognise the ringtone.
When my phone rings, lifter does not lift my telephone handset?
Manually lift the handset off the telephone base and press your headset button. If you
cannot hear a dial tone, then check all connections on both units and also your headset
configuration.
If you are still having difficulty after using these troubleshooting tips, please call your supplier
for assistance.
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Installation Location