Servicing
ADCOM has a Technical Service Department to answer questions pertinent to the installation
and operation of your unit. In the event of difficulty, please contact us for prompt advice.
Please have the following information readily at hand: the unit’s model and serial numbers,
and dealer from whom it was purchased. If your problem cannot be resolved through our
combined efforts, we may refer you to an authorized repair agency, or authorize return of
the unit to our factory. To aid us in directing you to a convenient service center, it would be
helpful if you indicate which major city is accessible to your home.
Please address mail inquires to:
Phone, Fax or Email inquiries to :
ADCOM Service
Voice: (480) 607-2277
8551 East Anderson Drive, Suite 105
Fax: (480) 348-9876
Scottsdale, Arizona 85255
Monday-Friday
United States of America
9:00 AM to 5:00 PM MST
www.adcom.com
UNDER NO CIRCUMSTANCES SHOULD YOUR UNIT BE SHIPPED TO OUR FACTORY WITHOUT
PRIOR AUTHORIZATION, OR PACKED IN OTHER THAN ITS ORIGINAL CARTON AND FILLERS.
For fax inquires, please include a return fax or voice number for the reply. When calling or
writing about your GFA-7700, be sure to note and refer to its serial number as well as the
date of purchase and the dealer from whom it was purchased. In the event the unit must be
returned to our factory for service, you will be instructed on the proper procedure when you
call or write for a Return Authorization. For warranty coverage, a copy of the original proof
of purchase is required. If you have no original copy, please contact your dealer to obtain a
duplicate copy.
If the original shipping carton and its fillers have been lost, discarded, or damaged, a
duplicate carton may be obtained from our Service Department for a nominal charge.
Always ship PREPAID VIA UNITED PARCEL SERVICE (UPS) OR OTHER APPROVED CARRIER. DO NOT
SHIP VIA PARCEL POST, since the packaging was not designed to withstand rough Parcel Post
handling. FREIGHT COLLECT SHIPMENTS CAN NOT BE ACCEPTED UNDER ANY CIRCUMSTANCES.
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