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Snap Server 700i Series User’s Guide

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Chapter 12

Solving Problems

This chapter provides tips to help you resolve problems on your iSCSI Storage

Appliance using Adaptec Storage Manager.

General Troubleshooting Tips

If you experience problems installing or using Adaptec Storage Manager, follow

these suggestions:
• Ensure that Adaptec Storage Manager is properly installed on the management

system.

• Ensure that no one is running Adaptec Storage Manager remotely on the

management system. (Adaptec Storage Manager will only open once on a

system.)

• Ensure that an iSCSI initiator is properly installed on each system. (The Windows

Support components of Adaptec Storage Manager can’t be installed on a system

until an iSCSI initiator is installed.)
If the system is running Windows 2003, ensure that the Microsoft Software

Initiator is installed, even if a hardware iSCSI initiator is also installed.

• Ensure that all iSCSI Storage Hosts are powered on and that they have the

Windows Support components of Adaptec Storage Manager installed on them.

(See page 17 for more information.)

• Ensure that the system on which you’re running the Adaptec Storage Manager

GUI supports 256 color video mode.

• Ensure that you have correctly set the IP addresses of the data ports on your

iSCSI Storage Appliance (see page 36).

• Ensure that you have logged into the Management Service as an Administrator.
• Check all cable connections.
• Try uninstalling and reinstalling Adaptec Storage Manager.

Caution

To avoid permanent data loss,

do not

modify the default BIOS settings of

the RAID controller. To safely configure or modify the iSCSI Storage Appliance, use

either Adaptec Storage Manager or the CLI only.

Summary of Contents for Snap Server 700i Series

Page 1: ...Snap Server 700i Series User s Guide for Adaptec OnTarget Powered Snap Servers ...

Page 2: ...ommunications Corp AppleShare AppleTalk Macintosh and MacOS are registered trademarks of Apple Computer BakBone and NetVault are trademarks of BakBone Software AIX is a registered trademark of IBM Corporation OpenView and HP UX are trademarks or registered trademarks of Hewlett Packard Company BrightStor Unicenter TNG ARCserve eTrust and Unicenter are trademarks or registered trademarks of Compute...

Page 3: ...RENT LEASE LOAN RESELL FOR PROFIT DISTRIBUTE OR CREATE DERIVATIVE WORKS BASED UPON THE SOFTWARE OR ANY PART THEREOF 3 Ownership As Licensee You own the media upon which the Software is recorded or fixed but Adaptec and its licensors retain title ownership and intellectual property rights of the Software recorded on the original media and all subsequent copies of the Software regardless of the form...

Page 4: ... the restrictions set forth in the applicable ADP Schedule contract If the Software is acquired under the terms of a DoD or civilian agency contract use duplication or disclosure by the Government is subject to the restrictions of this license in accordance with 48 C F R 12 212 of the Federal Acquisition Regulations and its successors and 48 C F R 227 7202 1 of the DoD FAR Supplement and its succe...

Page 5: ...esidents entered into and to be performed within California except as governed by Federal law Should any provision of this license be declared unenforceable in any jurisdiction then such provision shall be deemed to be severable from this license and shall not affect the remainder hereof All rights in the Software not specifically granted in this license are reserved by Adaptec Should you have any...

Page 6: ......

Page 7: ...tec Storage Manager for iSCSI Storage 13 Understanding Adaptec Storage Manager s Main Components 16 Planning Your IP SAN Configuration and Setup 18 Sample IP SAN Configurations 19 Building an IP SAN Without a DHCP Server 24 System Requirements 25 Chapter 3 Installing Adaptec Storage Manager 27 Before You Begin 27 Installing on Windows 27 Installing on Linux 30 Using Adaptec Storage Manager with a ...

Page 8: ...hecking System Status from the Main Window 59 Getting Help 60 Uninstalling Adaptec Storage Manager 60 Chapter 6 Protecting Your Data 61 Protecting Your Data with Hot Spares 61 Backing Up Your Data with Snapshots 64 Backing Up Your Data with Mirrored Volumes 69 Chapter 7 Controlling Access to Your IP SAN 77 Limiting Discovery of iSCSI Targets with Auto discovery Control Lists 77 Controlling Access ...

Page 9: ...rive Light Behavior to Monitor Components 115 Notifying Users By Email About Status and Activity 120 Notifying Users By SNMP Trap About Status and Activity 124 Monitoring Your GuardianOS Powered Snap Servers 126 Chapter 11 Updating and Customizing Adaptec Storage Manager 133 Updating Adaptec Storage Manager 133 Customizing Adaptec Storage Manager 133 Creating and Working with Display Groups 135 Ch...

Page 10: ...174 Appendix B Using the CLI 177 Accessing the CLI 177 Access Levels and Passwords 178 Using the Wizard to Configure Your iSCSI Storage Appliance 179 About CLI Commands and Parameters 181 About the Command Format in This Guide 182 Command Completion 182 Command Line Editing 183 Viewing Long Reports 184 The CLI and Adaptec Storage Manager 184 Getting Help 185 Appendix C Your Snap Server 700i Series...

Page 11: ...l 200 Expanding Pool Capacity 200 Changing from One RAID Level to Another 200 Appendix E OS Support Quick Reference 201 iSCSI Initiator Support by OS 202 Adaptec Storage Manager Feature Support by OS 203 Appendix F Completing a Silent Windows Installation 205 Completing a Silent Installation 205 Available Properties and Values 206 Example Command Line Installations 208 Glossary 211 Index 219 ...

Page 12: ...6 Snap Server 700i User s Guide ...

Page 13: ...rage Manager to monitor any GuardianOS powered Snap Servers on your network as well as any Adaptec direct attached storage DAS RAID controllers Adaptec Storage Manager is installed on workstations and consists of three modules GUI and agent The ASM GUI Install it on laptops or workstations to access the ASM Management Service and manage storage remotely Management Service Install it along with the...

Page 14: ...stallation CD that came with your Adaptec DAS RAID controller What You Need to Know Before You Begin This Guide is written for system or network administrators who want to create an IP SAN Advanced knowledge of storage networks is not required but you should be familiar with computer hardware data storage and network administration terminology and tasks and have knowledge of Internet SCSI iSCSI an...

Page 15: ...stion to our Technical Support department who will then e mail you with a response To obtain additional service or technical support for your Snap Server 700i Series call 408 934 7274 Additional Resources Resource Description Knowledge Base Search for solutions to specific issues by clicking the Knowledge Base link on the Adaptec support page http www snapserver com kb Hardware Components Purchase...

Page 16: ...eration of Snap Server 700i Series Consider cautions carefully before proceeding with any operation Typographical Conventions Convention Usage Italic Emphasis The introduction of new terms File names Settings you select or enter in the Administration Tool Arial Bold Navigational paths command buttons and navigational links Arial Text you type directly into a text field a command line or a Web page...

Page 17: ...age and Web Details package contents identifies expansion array hardware components and provides complete instructions for installing the SANbloc S50 to a rack and connecting it to a Snap Server Snap Server 700i Series User Guide User CD and Web Adaptec Storage Manager Online Help Provides an overview of the configuration and maintenance of the Snap Server 700i Series gives detailed instructions o...

Page 18: ...Finding More Information 12 Snap Server 700i Series User s Guide ...

Page 19: ... user interface you can use Adaptec Storage Manager to Create monitor and manage iSCSI storage View and monitor any GuardianOS powered Snap Servers on your network Create monitor and manage direct attached storage This Guide describes how to use Adaptec Storage Manager to set up monitor and manage iSCSI storage and monitor GuardianOS powered Snap Servers Note For more information about managing di...

Page 20: ...irrors of provisioned storage for an extra layer of data protection and increased data availability supported on some operating systems only Note Synchronous mirroring requires a minimum of two iSCSI Storage Appliances Adaptec Storage Manager provides wizards to guide you through many of these tasks iSCSI Storage Feature Support Support for Adaptec Storage Manager s iSCSI storage features varies b...

Page 21: ... location Provision storage to the system automatically Create application consistent snapshots of storage provisioned to the system Create synchronous mirrors with automatic failover of storage provisioned to the system Use Adaptec Storage Manager with Microsoft Virtual Disk Services VDS a Full Feature Set Windows Vista all versions Windows XP all versions Red Hat Enterprise Linux 4 U4 Red Hat En...

Page 22: ...ion and includes no user interface The GUI and Agent must be installed on at least one system in your IP SAN See Installing Adaptec Storage Manager on page 27 for more information The Management Service The Management Service is the software component that coordinates and enables communication between your iSCSI Storage Appliance and the iSCSI Storage Hosts on your IP SAN The Management Service al...

Page 23: ...nly Component support varies by operating system See page 203 for more information Windows support includes Multipath Input Output MPIO Device Specific Module DSM Driver Supports multiple redundant physical paths between your iSCSI Storage Appliance and your iSCSI Storage Hosts and supports mirror failover Supported on systems running Windows 2003 R2 only Provisioning Agent Automates functions suc...

Page 24: ... disk drives Up to 48 SATA II disk drives Note Re initialize any previously used disk drive that was originally initialized by another RAID controller before connecting it to your iSCSI Storage Appliance Refer to your operating system documentation for instructions Install On To Required GUI and Agent At least one system on your IP SAN Build manage and monitor your IP SAN Management Service At lea...

Page 25: ...ion 1 Note that because there is only one iSCSI Storage Appliance on this network mirroring is not supported iSCSI iSCSI Storage Appliance Windows Small Business Server 2003 Email server with automatically provisioned storage Adaptec Storage Manager components installed GUI and Agent Management Service Windows Support LAN Red Hat Enterprise Linux 10 Workstations with manually provisioned storage A...

Page 26: ...torage Adaptec Storage Manager components installed Windows Support Red Hat Enterprise Linux 10 Workstations Manually provisioned storage Adaptec Storage Manager components installed None Net A LAN Windows XP Workstations No provisioned storage Adaptec Storage Manager components installed None SUSE Linux Enterprise Server 10 Backup server with manually provisioned storage Adaptec Storage Manager c...

Page 27: ... storage Adaptec Storage Manager components installed GUI and Agent Management Service Windows Support Net A LAN Windows XP Workstations No provisioned storage Adaptec Storage Manager components installed None Net A Net A Net A Net A Net B Net B Net B GbE Switch Net A Red Hat Enterprise Linux 10 Workstations Manually provisioned storage Adaptec Storage Manager components installed None Red Hat Ent...

Page 28: ...orkstations No provisioned storage Adaptec Storage Manager components installed None Net B Net A Net B Net C Net C GbE Switch GbE Switch GbE Switch Net A Net C Net C Net C Windows Server 2003 Email server with automatically provisioned storage Adaptec Storage Managercomponents installed Windows Support Windows Small Business Server 2003 File server with automatically provisioned storage Adaptec St...

Page 29: ... Storage Appliance Net A Net B Net A Net B Net C Net C Net C GbE Switch Net C Windows Data Center 2003 File server with automatically provisioned storage Adaptec Storage Manager components installed GUI and Agent Management Service Windows Support Red Hat Enterprise Linux 5 SUSE Linux Enterprise Server 10 Workstations No provisioned storage Adaptec Storage Manager components installed None GbE Swi...

Page 30: ... Appliance telnet to the server by entering this command telnet 10 10 10 10 4 You will automatically be placed in the CLI Installation wizard To exit the wizard and go to the administrator prompt enter this command abort 5 If prompted for an ID and password enter admin admin the defaults 6 To change the IP address type these commands pressing Enter after each line interface manage eth0 ip xxx xxx ...

Page 31: ...ators Supported by OSs Windows Server 2003 32 bit or 64 bit Enterprise Edition or Enterprise Edition R2 Standard Edition or Standard Edition R2 Web Edition Windows Small Business Server 2003 or Small Business Server 2003 R2 Windows Data Center 2003 or Data Center 2003 R2 Microsoft iSCSI Software Initiator v 2 04 or higher Q Logic QLA4050C Host Bus Adapter Q Logic QLA4052C Host Bus Adapter Windows ...

Page 32: ...System Requirements 26 Snap Server 700i Series User s Guide ...

Page 33: ...02 3 Ensure that each system meets the requirements listed on page 25 Installing on Windows This section describes how to install Adaptec Storage Manager on systems running Windows Adaptec Storage Manager includes the Java Runtime Environment JRE See page 25 for a list of supported OSs Not all Adaptec Storage Manager features are supported by all Windows OSs See iSCSI Storage Feature Support on pa...

Page 34: ...I and Agent Required on at least one system Management Service Required on at least one system on the same subnet as your iSCSI Storage Appliance Adaptec recommends the same system as the GUI and Agent Windows Support Required on any system running Windows 2003 to create an iSCSI Storage Host required on any system running Windows Vista to enable support for third party storage management tools No...

Page 35: ... prompted enter Management Service log in information for VSS VDS support 10 Click Install 11 When the installation is complete click Finish Continue installing Adaptec Storage Manager as needed Then continue with Setting Up Your iSCSI Storage Appliance and IP SAN on page 33 ...

Page 36: ...rsion strings on your Red Hat installation CD Install these two packages compat libstdc 7 3 2 96 122 i386 rpm compat libstdc devel 7 3 2 96 122 i386 rpm For example type rpm install mnt compat libstdc 7 3 2 96 122 i386 rpm where mnt is the mount point of the CD ROM drive Red Hat Enterprise Linux 4 only install this package xorg x11 deprecated libs 6 8 1 23 i386 rpm Red Hat Enterprise Linux 5 only ...

Page 37: ... OS specific RPM is the rpm for the OS For example asm mgmt 5 10 1024 sles10 i586 asm mgmt 5 10 1012 rhel5 i586 5 Continue with Creating an Administrator and Starting the Management Service Creating an Administrator and Starting the Management Service By default Adaptec Storage Manager includes only one user account the Administrator which allows full access to your IP SAN and all Adaptec Storage ...

Page 38: ...ections on systems running the Windows Support components see page 17 34580 TCP Allows outbound connections from the system running the Management Service allows inbound connections for systems running the Provisioning Agent see page 17 34570 to 34579 TCP Supports Direct Attached Storage 34570 UDP Supports Direct Attached Storage 34577 to 34580 UDP Supports Direct Attached Storage Note For more in...

Page 39: ...u to log in to a Management Service and add your iSCSI Storage Appliance 2 The wizard opens automatically and prompts you configure your iSCSI Storage Appliance 3 Register your iSCSI Storage Appliance 4 The wizard prompts you create RAID pools pools Pools can be used immediately to provision storage you don t have to wait for them to finish building and verifying 5 The wizard prompts you provision...

Page 40: ...omain to which the iSCSI Storage Appliance belongs the name can be any combination of alphabetical and or numerical characters A password for administrator level full access to the CLI if required A password for operator level limited access to the CLI if required Note The administrator and operator level passwords both default to admin if you don t customize them IP addresses for each Ethernet Po...

Page 41: ... and user name fields will be automatically filled in 2 Enter the Administrator password you set when you installed Adaptec Storage Manager If the Management Service is not installed on the local system enter the name or TCP IP address of the system on which the Management Service is installed then enter the Administrator user name and password you set when you installed Adaptec Storage Manager No...

Page 42: ...liance then click Add You will only be prompted for a password if this iSCSI Storage Appliance was added to another Management Service previously The default password is admin The iSCSI Storage Appliance is added to Adaptec Storage Manager Step 2 Configuring the iSCSI Storage Appliance The wizard comprises three configuration steps listed in the left panel Configure iSCSI Storage Appliance Create ...

Page 43: ... static IP addresses for each port and ensure that DHCP is deselected Note By default Ethernet Port 0 is the management port and is used by the Management Service to communicate with your iSCSI Storage Appliances it is also an iSCSI port You can configure Ethernet Port 0 as a management port only by selecting that option in the Port Type drop down menu 5 Click Next By default the current date and ...

Page 44: ...all available disk drives Up to 20 pools are supported on a single iSCSI Storage Appliance Note For instructions on creating pools using express configuration see page 89 To build pools with the custom method 1 Select Custom configuration then click Next 2 Select a RAID level The most common RAID levels are listed first advanced RAID levels are available by clicking Advanced settings Note Although...

Page 45: ...o indicate that the selected drive will be designated as a hot spare as shown in the previous figure To remove a hot spare designation from a disk drive control click it again 7 Optional Click Advanced Settings and customize the settings as required 8 If you have no other available disk drives skip to Step 10 If you have available disk drives and want to create additional pools click Add pool to o...

Page 46: ...ete Provisioning Storage Automatically Note This task is supported by systems running Windows 2003 iSCSI Storage Hosts only When you provision storage to an iSCSI Storage Host you create a volume in Adaptec Storage Manager that automatically appears as a formatted disk drive on the iSCSI Storage Host and can be used right away to store data You don t have to manually partition or format the volume...

Page 47: ...e settings as required Note Adaptec highly recommends using CHAP authentication Avoid disabling authentication See Controlling Access to Your IP SAN with Authentication on page 79 for more information 7 In the Pools list select the pool in which to create the volume The Available Space column of the Pools list shows which pools have sufficient space for the new volume When you select a pool the am...

Page 48: ...ur IP SAN on page 46 Provisioning Storage Manually Note Use this provisioning method for systems running any supported OS other than Windows 2003 When you provision storage manually you create a logical device in Adaptec Storage Manager that becomes the iSCSI target accessed by an iSCSI initiator Once a logical device is created you must log into it from the iSCSI initiator and format it the same ...

Page 49: ...th Authentication on page 79 for more information CHAP authentication is set by default To use CHAP authentication click Set CHAP secret enter a user name and password then click Add Click Cancel to close the window Note If you are using CHAP with the Microsoft iSCSI initiator the CHAP password must be 12 16 characters long or it will be rejected by the iSCSI initiator You can set different user n...

Page 50: ...entication Without CHAP authentication all iSCSI initiators will be able to log in to all logical devices 8 If you have available space in this pool and want to create additional logical devices repeat Step 3 to Step 7 Each pool can support up to 512 logical devices The Physical Devices panel of the window monitors the used and free space available in the pool you re working in To create a new log...

Page 51: ...hen enable Uses permanent discovery session e Optional Advanced users only Click Advanced settings to enable or disable Protocol Data Unit iSCSI ping and discovery settings Note Refer to your iSCSI initiator s documentation for more information about the advanced settings f Click OK Note The iSCSI initiator appears in the Initiators drop down menu g Repeat Steps a to f to add more initiators if re...

Page 52: ... iSCSI Storage Hosts skip to Step 7 Registering Your iSCSI Storage Appliance on page 47 If you have systems on your IP SAN running Windows XP Linux or VMware the next step is to log in to the logical devices from those systems then partition and format the logical devices Log in varies by iSCSI initiator and OS for complete instructions refer to the documentation provided with your iSCSI initiator...

Page 53: ...otification of new software releases and updates and to receive technical support Beginning to Use Your IP SAN Once setup is complete use Adaptec Storage Manager to manage and monitor your IP SAN Logging In To Adaptec Storage Manager Next Time Once your IP SAN is set up each time you start Adaptec Storage Manager any Management Services on the iSCSI Storage branch will be grayed out To begin a new...

Page 54: ... levels For more information see Limiting User Access to Your IP SAN with the Security Manager on page 80 Setting Up VSS VDS Access If you are using a VSS requester or a third party VDS provisioning tool in a system running Windows XP Linux or VMware you must add that system to the Microsoft VDS VSS host list in Adaptec Storage Manager Refer to your Microsoft VDS VSS documentation for more informa...

Page 55: ...e displayed host name in the Enable Microsoft VDS VSS Access from this Host window You can t use the system s IP address The host name appears in the host list 4 Repeat Steps 2 and 3 to add more systems to the host list 5 Click OK to close the Microsoft VDS VSS Access window The systems you added to the host list can now complete jobs through the Management Service Note If your system has problems...

Page 56: ...otecting Your Data on page 61 and Controlling Access to Your IP SAN on page 77 Modifying Maintaining and Monitoring Your IP SAN Complete instructions on modifying your iSCSI storage maintaining your iSCSI Storage Appliance and Adaptec Storage Manager and monitoring your iSCSI storage network attached storage and IP SAN are provided in the remainder of this Guide Managing Adaptec Direct Attached St...

Page 57: ...rom the menu bar Clicking buttons on the tool bar Right clicking on components in the main window Only tasks and windows associated with a specific component are available on right click menus For simplicity the tasks in this Guide are explained mainly using menu bar options About the Actions Menu Most of the main tasks in Adaptec Storage Manager are part of the Actions menu on the menu bar as sho...

Page 58: ... and Logical Devices Views Resize the panels and scroll horizontally or vertically to view more or less information The Enterprise View The Enterprise View is an expandable tree with three main branches The iSCSI Storage branch see page 53 The Direct Attached Storage branch see page 53 The Network Attached Storage branch see page 54 If you selected iSCSI Storage Setup when you installed Adaptec St...

Page 59: ...View and working with its associated devices in the right hand panel The Direct Attached Storage Branch The Direct Attached Storage Branch lists any Adaptec DAS RAID controllers installed on the local system and any Adaptec DAS RAID controllers that you are managing remotely Note The Direct Attached Storage branch is not covered in this Guide refer to the Adaptec Storage Manager User s Guide for D...

Page 60: ...ardianOS powered Snap Servers on your network are listed in the right hand panel of the window When you select a GuardianOS powered Snap Server in the Enterprise View its properties appear in the right hand panel of the window using an identical format to the Properties panel used in Snap Server Manager the management tool provided with your GuardianOS powered Snap Server For more information abou...

Page 61: ...s sign shown at right may not be large enough to protect the pool it s assigned to or may not be assigned to a pool With tool tips enabled see page 135 hold your cursor over any disk drive to see its status port number and maximum speed You can also click the arrow shown at right to see this same information for all the disk drives at the same time To reveal further information use the View button...

Page 62: ...de them as shown at right With tool tips enabled see page 135 hold your cursor over any pool to see its name and size hold your cursor over any logical device to see its name size and status You can also click the arrow shown at right to view this same information for all pools or logical devices at the same time Select a pool to highlight the disk drives that comprise it in the Physical Devices V...

Page 63: ...ise View the snapshots associated with the volumes on your iSCSI Storage Hosts appear in the Snapshots View If you have created third party snapshots snapshots created using a tool other than Adaptec Storage Manager they also appear in the Snapshots View Adaptec Storage Manager snapshots are organized by snapshot sets one or more snapshots created at the same time With tool tips enabled see page 1...

Page 64: ...rmation displays Note Not all views are available for all components Default View Enclosure View Click the arrows to expand list and reveal basic information Click this button to see the size capacities of your disk drives Disk drives or segments of disk drives that are included in logical devices are shaded brown Click this button to see the size capacities of your disk drives relative to each ot...

Page 65: ...ng a trail or rapid fault isolation that helps you identify the source of a problem when it occurs See Identifying Failed or Failing Components on page 143 for more information If your IP SAN includes a controller with a temperature sensor or an enclosure with an enclosure management device such as a SCSI Accessed Fault Tolerant Enclosure SAF TE processor temperature fan and power module status is...

Page 66: ... Snap Server Administrator Guide on the User CD or the Administration Tool online Help Uninstalling Adaptec Storage Manager Uninstalling From Windows Systems To uninstall Adaptec Storage Manager from a Windows system use the Add or Remove Programs tool in the Control Panel All Adaptec Storage Manager components including the Management Service will be uninstalled Uninstalling From Linux Systems 1 ...

Page 67: ...uently be used to rebuild that pool For more information see Recovering from a Disk Drive Failure on page 145 Hot spares assigned to iSCSI Storage pools are global hot spares they protect any pool in the iSCSI Storage Appliance except RAID 0 logical devices You can create a hot spare either before or after you build your pools you can also create a hot spare while you re creating a pool To create ...

Page 68: ...A plus sign also appears on the pool that includes the hot spare A yellow plus sign indicates an error See What Do the Hot Spare Icons Mean on page 63 for help solving the problem Any other pools created on that iSCSI Storage Appliance are protected automatically by that hot spare Assigning a Hot Spare to a Logical Device Note You cannot assign a hot spare while a logical device is being built or ...

Page 69: ...se View select the iSCSI Storage Appliance associated with the hot spare 2 In the Physical Devices View click the hot spare 3 In the Actions menu bar click Delete hot spare drive The hot spare is deleted and the disk drive becomes available for other uses in your IP SAN Icon Explanation Action Healthy global or dedicated hot spare No action required Hot spare is too small to protect the pool s it ...

Page 70: ...one volume or multiple volumes You cannot create a snapshot of either a mirrored volume the mirror manager nor its mirror the mirror plex You can t work with any individual snapshot in a snapshot set only the complete snapshot set can be mounted or deleted for example You can choose to run a snapshot job immediately or schedule it for another time Before You Begin Ensure that the VSS Provider see ...

Page 71: ...pshot set are mounted or unmounted If you mount the snapshot set all volumes are mounted on the same server b Set the access type Read only or Read Write c If you are copying multiple volumes click the tab of the next volume then repeat Steps 4 to 6 7 Click Apply to begin the snapshot immediately The Job Manager opens see page 109 and the job begins To schedule the snapshot for a later time or to ...

Page 72: ... opens 4 Select the iSCSI Storage Host on which to mount the snapshots 5 Set a mount point for the snapshots of each volume by selecting a drive letter or entering the full path to an empty directory Each snapshot must have its own mount point 6 Set the access type Read only or Read Write All snapshots in the snapshot set will have the same access type 7 Click OK to mount the snapshot set Caution ...

Page 73: ...pshots are based go offline and Adaptec Storage Manager generates a failure message To recover see Recovering Snapshots After a Pool Capacity Failure on page 148 Scheduling a Snapshot Job If a job is lengthy and limits access to your iSCSI Storage Appliance you may want to set a date and time for the job to complete instead of running the job while there is activity on your IP SAN If a job must be...

Page 74: ...ately To check on scheduled jobs 1 In the Enterprise View select the Management Service 2 In the Configure menu select the Management Service you want then select Schedules The Schedule Manager opens on the Schedules tab of a new window The Execution Result column shows the current condition of each job Success The job has been completed successfully Success A recurring job has been completed once...

Page 75: ... Job on page 69 If a recurring job misses its start time it is automatically rescheduled to run at the next scheduled interval Deleting a Scheduled Job If a scheduled job is no longer required you can delete it from the Job Manager To delete a job 1 Open the Schedule Manager see page 68 2 Select the job you want to delete then click Delete scheduled job 3 Click Yes to confirm the deletion The job ...

Page 76: ...the mirror plex so that it becomes the mirror manager and vice versa See Changing Mirror Priorities on page 72 for instructions Once a mirrored volume is created you can use Adaptec Storage Manager to manage it This section describes how to Create a mirrored volume see page 71 Extend a mirrored volume see page 72 Change mirror priorities see page 72 Force a failover on a mirrored volume see page 7...

Page 77: ... Remote Mirror Plex window opens 2 In the Pools list select the pool in which you want to create the mirror Only pools with sufficient space that also reside in a different iSCSI Storage Appliance than the original volume appear in the Pools list 3 Optional Click Advanced settings to adjust the capacity display units 4 Click Next review the mirror settings then click Apply The Job Manager opens se...

Page 78: ...e in the pool Adjust the number to suit your requirements then click OK The Job Manager opens see page 109 and the job begins When the job is complete the volume appears in the Volumes view with its new size Changing Mirror Priorities This section describes how to change the priority of a mirrored volume When you change the priority the mirror or mirror plex becomes the volume or mirror manager an...

Page 79: ...er Note You can t fail over a mirrored volume unless the mirror is fully synchronized To fail over a mirrored volume 1 In the Enterprise View select the iSCSI Storage Host you want 2 In the Volumes View right click the mirrored volume you want then select Fail over mirror 3 Click Yes to fail over the mirror The mirror is failed over Any system that was accessing the original volume automatically b...

Page 80: ...cate volume to a new location a From the iSCSI Storage Host drop down list select an iSCSI Storage Host on which to mount the volume Only iSCSI Storage Hosts are listed b Select a drive letter for the volume Only available drive letters are listed Alternatively type the full path to an existing empty directory 5 Click OK Removing an Unavailable Mirror Plex If a mirror plex becomes unavailable due ...

Page 81: ...ired Caution When you delete a volume or mirrored volume all data is destroyed To delete a volume 1 In the Enterprise View select the iSCSI Storage Host you want 2 In the Volumes View right click the mirrored volume you want then select Delete volume 3 Click Yes to delete the volume The Job Manager opens see page 109 and the job begins ...

Page 82: ...Backing Up Your Data with Mirrored Volumes 76 Snap Server 700i Series User s Guide ...

Page 83: ...scovering it as illustrated in this figure Each iSCSI target can have its own auto discovery control list with specified iSCSI initiators that are permitted to discover it Note Auto discovery control lists don t prevent iSCSI initiators from logging into iSCSI targets that aren t on their control lists If you are using iSNS to discover iSCSI targets and want to control which logical devices are lo...

Page 84: ...or alias for the initiator The name must begin with an alphabetic character and can contain only letters and numbers 7 Optional Advanced users only Click Advanced settings to enable or disable Protocol Data Unit and iSCSI ping settings Note Refer to your iSCSI initiator s documentation for more information about the advanced settings 8 Click OK The iSCSI initiator appears in the Initiators drop do...

Page 85: ...ication method is set any server trying to log in without authentication or with the incorrect authentication is rejected Two authentication methods are available in Adaptec Storage Manager Challenge Handshake Authentication Password CHAP Default setting Note If you are using iSNS see page 155 to discover iSCSI targets and want to control which iSCSI targets can be logged into by which iSCSI initi...

Page 86: ...ly then click Yes The authentication settings are modified Limiting User Access to Your IP SAN with the Security Manager To protect your IP SAN you can use Adaptec Storage Manager s Security Manager to control which users can access and modify your iSCSI storage Each Adaptec Storage Manager user is given a password and is assigned one of two access privilege levels Administrator level or Operator ...

Page 87: ...st one Administrator level user Operator Level Operators have restricted access to your IP SAN as described in this table Operators can Operators can t Blink a hardware component such as a disk driver or iSCSI Storage Appliance Provision storage to an iSCSI Storage Host View Properties window of all storage components of your IP SAN Create modify or delete a pool volume or logical device Verify a ...

Page 88: ...window By default a single user with the administrator name and password that you added during Adaptec Storage Manager installation is included on the Security List You can add modify and delete users as your requirements change To add a user see the next section To modify a user s name or password see page 83 To delete a user see page 83 Adding a User to the Security Manager To add a user to the ...

Page 89: ...en click Modify user Alternatively double click the user s name The User Properties window opens 3 Modify the user s information as required then click Modify Note Be sure to note the passwords you enter they won t appear anywhere on screen in the Security Manager Security passwords are case sensitive The new information is saved in the Security Manager Removing a User from the Security Manager Yo...

Page 90: ...Limiting User Access to Your IP SAN with the Security Manager 84 Snap Server 700i Series User s Guide ...

Page 91: ...If you have installed a Management Service on another system and want to use it to manage new iSCSI Storage Appliances follow the instructions in this section to add that Management Service to Adaptec Storage Manager Note An iSCSI Storage Appliance can be associated with or added to only one Management Service at a time An iSCSI Storage Appliance already being managed by an existing Management Ser...

Page 92: ...Enterprise View select the Management Service 2 In the Actions menu click Configure SAN The wizard opens 3 Click Add new iSCSI storage appliance The Add iSCSI Storage Appliance window opens 4 Enter the host name or TCP IP address of your iSCSI Storage Appliance then click Add The TCP IP address appears on the front panel LCD display of your Snap Server 700i Series The iSCSI Storage Appliance is ad...

Page 93: ... Service To provision storage to the system see Provisioning Storage Automatically on page 40 Capacity Limitations This section lists the capacity limitations for the components in your IP SAN Component Description Capacity Limitation Number of pools in an iSCSI Storage Appliance 20 Maximum pool size 512 TB Number of characters in a pool name Up to 15 Physical devices in a RAID 0 RAID 1E RAID 5 RA...

Page 94: ... to an existing pool see page 90 Change the RAID level of a pool see page 90 Move a pool to another iSCSI Storage Appliance see page 91 Enable or disable the controller read or write cache for a pool see page 94 Delete a single pool see page 94 or all pools see page 95 Creating a New Pool You can add new pools to your IP SAN at any time as long as adequate disk drive space is available You can pro...

Page 95: ...tom method as described in Step 3 Creating RAID Pools on page 38 See RAID Quick Reference on page 199 for more information about RAID levels SAS and SATA disk drives are grouped in separate pools The maximum number of pools created depends on the number of disk drives in your iSCSI Storage Appliance Up to 20 pools are supported on a single iSCSI Storage Appliance Pool size is set by Adaptec Storag...

Page 96: ...w opens 4 Select available disk drives to add to the pool Unavailable disk drives are indicated by blue check marks 5 Click Next then review the pool settings 6 Click Apply then click Yes to expand the pool The capacity of the pool is increased You can use the new storage space right away Changing a Pool s RAID Level If your requirements change you can change the RAID level of an existing pool You...

Page 97: ... support the new RAID level 6 Click Next then review the pool settings 7 Click Apply then click Yes to change the pool s RAID level The RAID level is changed Moving a Pool to Another iSCSI Storage Appliance You can move an existing pool to another iSCSI Storage Appliance if required When you move a pool you transfer its RAID data and transfer its disk drives to the new appliance About Foreign and ...

Page 98: ...lly you should re use the same settings when resetting authentication 2 In the Enterprise View select the iSCSI Storage Appliance you want 3 In the Logical Devices View select the pool you want 4 In the Actions menu select Export pool 5 Click Yes to export the pool The pool s status changes to foreign 6 Shut down both iSCSI Storage Appliances the appliance you are exporting from and the appliance ...

Page 99: ...ce and select the authentication method Note If possible re use the authentication settings that were set before you moved the pool If the pool contains automatically provisioned volumes use new authentication settings You must also reconfigure your iSCSI Storage Hosts with these new settings If you select CHAP Click Set CHAP secret enter a user name and password then click Add Click Cancel to clo...

Page 100: ... or Disabling the Controller Read Cache Caution Before you change a cache setting be sure that you fully understand the implications of the new setting To enable or disable the controller write cache settings for a pool 1 In the Enterprise View select the iSCSI Storage Appliance you want 2 In the Logical Devices View select the pool you want 3 In the Actions menu select Configure read cache then s...

Page 101: ... right click the word Pools then select Delete all pools 3 Click Yes to delete all the pools The pools are deleted Creating and Modifying Volumes When Adaptec Storage Manager provisions storage to an iSCSI Storage Host it creates a logical device automatically logs into it from the iSCSI Storage Host and formats it The result is a volume in Adaptec Storage Manager a volume is a logical device that...

Page 102: ...d Volumes on page 69 Creating a New Volume You can add new volumes to your IP SAN at any time as long as adequate pool space is available To create a new volume 1 In the Enterprise View select the iSCSI Storage Host you want To add a new iSCSI Storage Host see page 86 Note A pool with available space must be available on your iSCSI Storage Appliance before you can build a volume or mirrored volume...

Page 103: ... for the job to complete The volume appears in the Volumes view with its new size Reassigning a Volume to Another iSCSI Storage Host You can reassign a volume to a different iSCSI Storage Host on your IP SAN or change the volume drive letter Note When you are reassigning a volume the system it s being assigned to must be connected to the same Management Service as the original system To reassign a...

Page 104: ...ly In Adaptec Storage Manager logical devices appear in the Logical Devices View Note For more information about provisioning storage manually and automatically see Step 4 Provisioning Storage to Your Systems on page 40 Once a logical device is created you can use Adaptec Storage Manager to modify it This section describes how to Create a new logical device after setup is complete see the followin...

Page 105: ...e Appliance you want 2 In the Logical Devices View right click the words Logical devices then select Modify logical devices The wizard opens to the Define Logical Devices screen 3 Click the tab of the pool you want The logical devices for that pool are displayed 4 Adjust the logical device settings as required See Provisioning Storage Manually on page 42 for more information 5 Click Next click Nex...

Page 106: ...save When the logical device is deleted any data or programs stored on that logical device are also deleted To delete a logical device 1 In the Enterprise View select the iSCSI Storage Appliance you want 2 In the Logical Devices View select the logical device you want 3 In the Actions menu select Delete logical device 4 Click Yes to delete the logical device The logical device is deleted ...

Page 107: ... an iSCSI Storage Appliance on page 86 Configuring the Uninterruptible Power Supply UPS Monitor You can use Adaptec Storage Manager to set the UPS monitor settings for each iSCSI Storage Appliance in your IP SAN You can set customized UPS monitor settings for each separate iSCSI Storage Appliance You can monitor the UPS using either a USB or SNMP connection Note If the UPS broadcasts that it s abo...

Page 108: ...cate UPS information then click Add Repeat this step until you have added all the iSCSI Storage Appliances you want to communicate with the local USB connection Note To remove an iSCSI Storage Appliance from the list select it then click Remove If you select Remote USB enter the local USB host name or TCP IP address in the USB Connected Enclosure field 4 In the Enclosure Powered Off box set the ba...

Page 109: ...isk drives The LEDs on the component begin to flash 2 Click OK to stop blinking the component Right click To Blink iSCSI Storage Appliance in the Enterprise View The iSCSI Storage Appliance Controller icon in the Physical Devices View All disk drives installed in an iSCSI Storage Appliance and attached JBODs Disk Drive icon A specific disk drive Enclosure Management Device icon An enclosure Pool i...

Page 110: ... Appliance To shut down and restart the appliance using Adaptec Storage Manager 1 In the Enterprise View select the iSCSI Storage Appliance 2 In the Actionsmenu select Restart iSCSI Storage Appliance 3 The appliance restarts Note Restarting may take several minutes during which time the data on the appliance won t be available Changing the iSCSI Storage Appliance s Settings You can use Adaptec Sto...

Page 111: ...on Once you have downloaded a new image use Adaptec Storage Manager to update your iSCSI Storage Appliances To apply a new image see the following section To see which image is currently in use see page 106 To revert to a previous image see page 106 Applying a New Image Caution Before you begin Because all updated iSCSI Storage Appliances will be automatically rebooted after the image has been upd...

Page 112: ...e the iSCSI Storage Appliance is rebooted or powered on Reverting to the Previous Image Adaptec Storage Manager stores two versions or images of Adaptec OnTarget at a time If you experience problems with a newly downloaded image you can revert to the previous one You can also return from the previous image to the new one if required To choose the image to use the next time the iSCSI Storage Applia...

Page 113: ...CSI Storage Appliance 5 Click OK Caution Do not make any configuration changes before you restart the appliance Any changes that you make will be lost when the appliance restarts 6 Restart the iSCSI Storage Appliance see page 104 To check that the image you selected is running select the iSCSI Storage Appliance in the Enterprise View select the controller in the Physical Devices View then in the A...

Page 114: ...Updating the Adaptec OnTarget Operating System 108 Snap Server 700i Series User s Guide ...

Page 115: ... Jobs in Progress You can monitor jobs such as automatic storage provisioning or creating a snapshot as they progress by using a utility in Adaptec Storage Manager called the Job Manager To open the Job Manager see page 110 The Job Manager opens on the Jobs tab of a new window In the Job Manager the each step is listed and tracked separately As each step is completed a check mark appears in the Do...

Page 116: ...he Management Service 2 In the Configure menu select the Management Service you want then select Jobs The Job Manager opens on the Security tab of a new window see the figure on page 109 showing all running jobs 3 Select any job to view its progress Close the Jobs window when you re done Cancelling a Job in Progress You can cancel a job in progress unless the job is in Attention status A job in At...

Page 117: ...ob 1 Open the Job Manager see page 110 2 Select the job you want to resume click Resume job then click Yes to resume the job The job s status changes to Running and the job continues with the next step on its list Undoing a Failed Job If a job fails you can choose to undo the steps that were completed before the failure such as the creation of new users or targets To undo a failed job 1 Open the J...

Page 118: ... displays a log of activity occurring on your IP SAN Status is indicated by icons see page 113 in the left hand column as shown in the figure below Double click any event to see more information in an easier to read format Click Next to see the next event in the list To open a full screen version of the event log click the Events button in the tool bar To make it easier to find a specific event cl...

Page 119: ... an enclosure management device such as a SCSI Accessed Fault Tolerant Enclosure SAF TE processor Adaptec Storage Manager also displays temperature fan and power module status in the Physical Device view as shown in the next figure Icon Status Examples Information A connection to the Management Service was successfully established A pool was created A volume was created A logical device was delete...

Page 120: ...ton in the tool bar The properties listed vary depending on which type of component you select Icon Status Examples Enclosure Fan Status Normal Fans are working properly Warning A fan has failed To determine which fan has failed see Identifying Failed or Failing Components on page 143 Error Multiple fans have failed Enclosure Temperature Status Normal Enclosure temperature is normal Warning Enclos...

Page 121: ...e Network Interface Card on the rear of the server for ETH2 and ETH3 if applicable two lights for each of the four disk drives and an identification light as shown in the following illustration Adaptec recommends that you become familiar with the operation of these lights Power System and LAN LEDs These status lights are located to the right of the power button Looking at the server from the front...

Page 122: ...r Other problem was detected LAN 1 and LAN 2 LEDs ETH0 and ETH1 Solid green The server is active and connected to the network Off The port is disconnected or the Ethernet cable is not connected or linked to an active switch LAN 3 and LAN 4 LEDs ETH2 and ETH3 on NIC card on rear of server Activity LED Solid green The server is active and connected to the network Green flashing Indicates data activi...

Page 123: ...nking Appliances Enclosures and Disk Drives on page 103 for instructions Power Supply Module Indicator Lights The LED on a 700i Series power module is identified in the following illustration Status LED left Activity LED right Solid green Off Disk drive installed properly but is not active Solid green Blinking green Disk drive installed properly and is active Solid amber Off Disk drive installed b...

Page 124: ...wn in the following illustration are four LEDs that indicate the status of the enclosure These LEDs operate as described in the following table Disk Drive LEDs Each disk drive has three LEDs that indicate the status of the disk drive 1 2 3 4 LED Condition Indication 1 On Enclosure power on 2 On Fault on enclosure When a failure occurs on a controller or APC unit the enclosure LEDs indicate an encl...

Page 125: ...osure LED on the front of the unit also indicates the failure LED Condition Indication 1 N A Not used 2 Solid green Drive present and OK Solid amber Drive failed Off Drive not present 3 Solid green Drive present and idle Green random flash I O activity on disk drive Off Drive not present Power Fault LED Condition Indication Power Off Enclosure not powered on Green solid APC unit functioning normal...

Page 126: ...ents of your IP SAN such as disk drives Changes to the iSCSI Storage Appliance such as the expansion of a volume the creation of a mirrored volume or the creation of a hot spare Only the email address you specify receives email notifications see page 122 You can specify which types of events generate email messages to ensure that urgent issues receive immediate attention Follow the instructions in...

Page 127: ...u haven t set up email notifications previously If you have set up email notifications previously the SMTP Server Settings window doesn t open skip to Step 5 3 Enter the address of your SMTP server and the From address to appear in email notifications If an email recipient will be replying to email notifications be sure that the From address belongs to a system that is actively monitored 4 Click A...

Page 128: ... is correct c Try sending the test message again Modifying a Recipient s Information or Removing a Recipient This section describes how to modify a recipient s email address change the types of event notifications that are sent or stop sending email notifications To modify a recipient s information 1 In the Enterprise View select the Management Service you want 2 Click the Configure button select ...

Page 129: ...Add to save the settings If the email recipient will be replying to email notifications be sure that the From address belongs to a system that is actively monitored Modifications become effective immediately Disabling Email Notifications Email notifications are enabled by default but can be disabled if required Note If you disable email notifications events will be generated but email messages won...

Page 130: ... recipient see page 125 Disable SNMP trap notifications see page 125 Setting Up SNMP Trap Notifications Note Before attempting the tasks in this section you should be familiar with SNMP traps concepts and technology To set up SNMP trap notifications 1 In the Enterprise View select the Management Service 2 Click the Configure button select the Management Service you want then select SNMP Trap Manag...

Page 131: ...e system receives you can update the system s information 1 In the Enterprise View select the Management Service 2 Click the Configure button select the Management Service you want then select SNMP Trap Manager 3 Select the TCP IP address of the listed system 4 In the toolbar click Modify System change the system properties as required then click Modify Or In the toolbar click Delete System then c...

Page 132: ...ardianOS powered Snap Server Snap Server Manager is also downloadable from the Snap Server Web site at www snapserver com Viewing Network Attached Storage Status To check the status of all the GuardianOS powered Snap Servers listed in Adaptec Storage Manager click Network Attached Storage in the Enterprise View The Network Attached Storage View opens in the right panel of Adaptec Storage Manager a...

Page 133: ...section Icon Description Disk Drive Status All disks are OK A disk has failed Disk status is not available server may be offline Network Card Status All Ethernet ports are OK An Ethernet port has no link An Ethernet port has failed or one Ethernet port in a bonded pair has no link NIC status is not available server may be offline Power Supply Status All power supplies are OK A power supply is miss...

Page 134: ...o downloadable from the Snap Server Web site at www snapserver com Discovering New or Additional GuardianOS Powered Snap Servers You can add new GuardianOS powered Snap Servers to the Network Attached Storage branch of Adaptec Storage Manager at any time or have Adaptec Storage Manager discover all GuardianOS powered Snap Servers on a different subnet To discover new or additional servers 1 In the...

Page 135: ...y which individual servers to remove from Adaptec Storage Manager all offline GuardianOS powered Snap Servers are removed To remove offline servers 1 In the Enterprise View right click Network Attached Storage then click Remove offline network attached storage 2 Click OK to confirm All offline GuardianOS powered Snap Servers are removed from Adaptec Storage Manager Disabling Remote Discovery of Gu...

Page 136: ... by right clicking the server in the Network Attached Storage View and selecting Administer this server The GuardianOS Administration Tool opens For more information about the GuardianOS and for instructions on using the Administration Tool refer to the Snap Server Administrator Guide on the User CD or the Administration Tool online Help Changing the Network Attached Storage Management Settings Yo...

Page 137: ...d displays a test successful message Adjusting the Server Offline Time out Setting Adaptec Storage Manager constantly updates the list of GuardianOS powered Snap Servers in the Network Attached Storage branch with fresh data it receives from servers that are on the local network segment and specified on the Remote Servers list Adaptec Storage Manager considers a server offline if no communication ...

Page 138: ... To ensure that discovery of remote servers works properly check the Autoscan servers checkbox then click OK Note Activating this feature increases network traffic Using an HTTP Proxy Server In environments that use an HTTP proxy server for external Web based communication Adaptec Storage Manager must be configured to use the proxy for online server registration To use an HTTP proxy server 1 Selec...

Page 139: ...rsion and therefore isn t downgradeable after installation you will be notified by Adaptec Storage Manager before the installation begins Note If a previous version of Adaptec Storage Manager is installed on your system you must remove it before installing a new version Customizing Adaptec Storage Manager Change display settings and add or remove features from the Adaptec Storage Manager main wind...

Page 140: ...ents of the Enterprise View are listed in alphabetical order To change how components are ordered in the Enterprise View 1 In the File menu select Preferences 2 Click the Display options tab 3 In the System tree orientation drop down menu select the Enterprise View branch that you want to appear first Options available in the menu depend on what type of storage is included in your network 4 In the...

Page 141: ...des a particular type of storage To change the appearance of the main window use the View menu options these options are toggle switches which means that they can be selected and deselected by clicking on them Creating and Working with Display Groups You can organize related Management Services into display groups to make managing your IP SAN easier and more effective Management Services and their...

Page 142: ... in the Enterprise View 2 Select Change display group then click the display group name The system is added to the display group Viewing Display Group Status To quickly view the status of Management Services within a display group you can open the display group Properties window To view display group status 1 In the Enterprise View select the display group name 2 In the Actions menu click Properti...

Page 143: ...talled If the system is running Windows 2003 ensure that the Microsoft Software Initiator is installed even if a hardware iSCSI initiator is also installed Ensure that all iSCSI Storage Hosts are powered on and that they have the Windows Support components of Adaptec Storage Manager installed on them See page 17 for more information Ensure that the system on which you re running the Adaptec Storag...

Page 144: ...stem that uses only 16 colors To successfully run Adaptec Storage Manager your system must support 256 color video mode Why am I prompted for a password when I add an iSCSI Storage Appliance to the Management Service You may be prompted for a password if the iSCSI Storage Appliance you are adding was added to another Management Service previously Enter the CLI Administrative password for that iSCS...

Page 145: ...te your iSCSI Storage Appliance to a new image of the operating system see page 105 then delete a pool that pool will appear offline if you then revert to the previous image of the operating system You can t delete an offline pool from Adaptec Storage Manager Why did my volume creation reassign job fail or seem to fail Currently volume creation jobs may fail or appear to fail if they are started d...

Page 146: ...ated to receive email notifications is not receiving them Ensure that the recipient s email address is correct See Modifying a Recipient s Information or Removing a Recipient on page 122 to modify the address Ensure that your SMTP server address is correct See Modifying Email Settings on page 123 to modify the address Send a test email to ensure that the problem is solved See page 122 Why am I get...

Page 147: ...Press F5 to refresh the window Why can t my system connect to the VDS Provider At this time Adaptec Storage Manager does not support Internet Protocol Version 6 IPv6 Follow the instructions for your OS to work around this issue For Windows XP Service Packs installed or Windows Server 2003 see For Windows XP No Service Pack Installed For Windows Vista Windows XP Service Packs Installed or Windows S...

Page 148: ...CurrentControlSet Services Tcpip6 Parameters Disa bledComponents This disables IPv6 on all your LAN interfaces connections and tunnel interfaces but does not disable the IPv6 loopback interface 3 Restart the system How do I create a support archive file Your Adaptec Storage Manager service representative might ask you to create a configuration and status information archive file to help diagnose a...

Page 149: ... problem follow the yellow Error and red Warning icons as shown in the example on page 143 Once the source of a problem has been identified you can blink the associated hardware component if applicable to find its physical location See page 103 Note At any time you can open the Properties window of a component by double clicking the component in the right panel of Adaptec Storage Manager Error is ...

Page 150: ...fers to the ability to remove and add components to a system without the need to turn off the server or interrupt client access Caution Do not hot swap a disk drive that is part of a pool volume or logical device You may lose data and pool configuration information if you do You can hot swap disk drives on a Snap Server 700i Series or SANbloc S50 RAID 1 5 6 10 50 60 or 1E by following the basic st...

Page 151: ...pool was protected by a hot spare see the next section If the pool was not protected by a hot spare see page 145 If there is a disk drive failure in more than one pool simultaneously see page 146 If it is a RAID 0 pool see page 146 If multiple disk drives fail within the same pool see page 146 Failed Disk Drive Protected by a Hot Spare When a pool is protected by a hot spare if a disk drive in tha...

Page 152: ...t spare must be of equal or greater size than the failed disk drive it s replacing Failed disk drives are replaced with hot spares in the order in which they failed The pool that includes the disk drive that failed first is rebuilt first assuming an appropriate hot spare is available see the previous bullet If there are more disk drive failures than hot spares see Failed Disk Drive Not Protected b...

Page 153: ...al Devices View right click the failed disk drive then select Remove failed drive Rebuilding Pools A hot swap rebuild occurs when a controller detects that a failed disk drive in a pool has been removed and then reinserted To start a hot swap rebuild 1 Following the instructions in Hot Swapping Disk Drives on page 144 gently pull the failed disk drive from the server without fully removing it then...

Page 154: ...he Snapshots View select an offline snapshot to highlight its snapshot parent then select the snapshot parent 3 In the Actions menu select Set snapshot group online Note If the Set snapshot group online menu option is greyed out recover or create more space in the pool following the suggestions in Step 1 4 Click Yes to confirm The snapshots are recovered Using the Reset Button to Perform a Limited...

Page 155: ...ible Using identical settings increases the likelihood that the iSCSI initiators on your IP SAN will automatically discover and reconnect to existing iSCSI targets a In the Enterprise View select the iSCSI Storage Appliance b In the Actions menu select Configure iSCSI storage appliance The wizard opens to the Configure iSCSI Storage Appliance step c Enter the settings for your iSCSI Storage Applia...

Page 156: ...nitiators and iSCSI targets Follow the instructions in this section if you used new settings while configuring your iSCSI Storage Appliance or if you used settings that were identical to the previous configuration but your iSCSI targets failed to come back online You must complete the tasks in this section for each system on your IP SAN For iSCSI Storage Hosts see the next section For systems runn...

Page 157: ...status is Inactive 4 Click the Discovery tab 5 From the list of IP addresses remove any address that does not belong to the iSCSI Storage Appliance 6 Click Add 7 Enter the IP address for the iSCSI data port on your iSCSI Storage Appliance as set in Step 2 Configuring the iSCSI Storage Appliance on page 36 then click OK If your iSCSI Storage Appliance has two iSCSI data ports repeat this step for t...

Page 158: ...skip to Step d below If Appliance A has a new IP address a Type controller manage Appliance_A ip remove oldIPaddress then press Enter b Type controller manage Appliance_A ip add newIPaddress then press Enter c Appliance B logs in to Appliance A This may take a few moments d Type controller list then press Enter Confirm that Appliance A s controller is listed 2 Use Appliance A s CLI to reconnect Ap...

Page 159: ... Remove all iSCSI target sessions from the iSCSI initiator 2 Remove all iSCSI Storage Appliance data ports from the iSCSI initiator 3 Add the IP address es of the data port s on your iSCSI Storage Appliance 4 Your iSCSI initiator may automatically discover the iSCSI targets on your iSCSI Storage Appliance If not manually add the iSCSI targets to the iSCSI initiator The recovery of each system is c...

Page 160: ...dress 6 Type this command then press Enter mirror info Plex 0 Local and Plex 1 Remote should both appear as Synchronized Online All iSCSI target pool and logical device information appears online in Adaptec Storage Manager 7 Check the iSCSI initiator to ensure that the iSCSI target connection is re established If the iSCSI initiator and iSCSI target are not reconnected a In the CLI enter this comm...

Page 161: ...I initiators and users can connect to any iSCSI targets no restrictions are enforced 1 Install the iSNS service on a Windows server Note the IP address of the server on which the iSNS service is installed 2 Open the CLI on the iSCSI Storage Appliance You can access the CLI two ways Each method presents the CLI automatically Attach a VT100 terminal emulation utility for example hyperterminal to the...

Page 162: ...ou will need to configure the initiator and add an iSNS server to complete the configuration of iSNS For example from a Windows client When using the Microsoft initiator run the Microsoft initiator software select the iSNS Servers tab and click Add Enter the name or address of the iSNS server and then click OK When using the QLogic4050 4052 initiator right click the QLogic adapter and select Prope...

Page 163: ...on Notes On pre Vista operating systems Microsoft does not support dynamic disks for use with the Microsoft iSCSI initiator Adaptec recommends using the QLogic QLA4050 4052 which supports dynamic disks or using only basic disks with the Microsoft initiator to avoid unexpected behavior and possible data loss when using the MS initiator to connect to iSCSI targets in your iSCSI Storage Appliance Cho...

Page 164: ...port Web site Search for iSCSI initiator and download the initiator appropriate for your OS version 1 Start up the initiator Navigate to Control Panel iSCSI Initiator When the Properties dialog opens select the Discovery tab 2 Define the iSCSI Storage Appliance as a target portal Under Target Portals click Add enter the iSCSI Storage Appliance s IP address or server name and click OK The server in...

Page 165: ...Using the MS Initiator 1 From the Targets tab log into the logical device Select the desired iSCSI target and click Log On To automatically re establish the connection when the Windows system reboots select the Automatically restore option Note The IQNs for your iSCSI targets may be different than those shown in the examples above ...

Page 166: ...o Control Panel Administrative Tools Computer Management and select Disk Management If a wizard opens close it and proceed to the next step as you must manually write the signature to the disk 2 Initialize the logical device Right click the new disk label Disk 1 in the illustration and select Write Signature Windows 2000 or Initialize Disk Windows 2003 XP The new logical device initializes as a Ba...

Page 167: ...egistry can vary and implied outcomes of any modification suggested by Adaptec are NOT guaranteed and may not be supported Adaptec strongly recommends backing up your registry before making any modifications Please see Microsoft Knowledge Base article 322755 Windows 2000 for details on backing up and restoring the Windows registry Configuring the Server to Persistently Connect 1 As described in pr...

Page 168: ...e Edit menu to open the Add Value dialog box b In the Name field enter DependOnService Click OK 5 In the Data box that opens enter MSiSCSI Click OK and then close the registry 6 Reboot the Windows server Configuring Shares to Logical Devices MS Initiator When using the Microsoft initiator shares to logical devices may not automatically reconnect when the Windows system hosting the shares is reboot...

Page 169: ...etter and Paths for New Volume dialog 7 In the Add Drive Letter or Path dialog select Mount in the following empty NTFS folder 8 Create a folder or enter the path to the one that will be shared from the Windows server and select OK 9 Select OK in the Add Drive Letter or Path dialog This will return you to the Disk Management window You will see the icon of a disk in place of the folder icon in the...

Page 170: ...nstall SANSurfer which came with the adapter Configuring the QLA4050 QLA4052 iSCSI Initiator QLogic s QLA4050 4052 is an iSCSI adapter that appears as a SCSI adapter instead of a network adapter in Windows Device Manager Before it can successfully connect to iSCSI targets you must Set initiator parameters for example initiator name alias IP address Enter target information for example target porta...

Page 171: ...quires you to use an application password each time you set or view confidential information or save changes The default password is config If you want to change the default password Select a host and click the Security tab Under Host Access enter the system logon user name and password in the Login and Password fields Under Application Access enter config in the Current Password field and then ty...

Page 172: ...nitiator information name alias IP address etc Then click Save Port Settings and provide the password when asked 5 Use the ping function to check connectivity to the target First select the Diagnostic tab then the Ping tab 6 Enter the target IP address and click Start testing to ping the target 7 Once the target has been pinned successfully select the Target Settings tab to add a target ...

Page 173: ... check in the Bind box The Initiator will access the bound targets even after the adapter is reset or the server is rebooted Click to put a check in the Enable Target box The Initiator will log on to enabled targets when Refresh or Save Settings is clicked A check will automatically appear in the Dynamic box once Discovery is run and the target will be saved into the flash memory For example to lo...

Page 174: ...ormation 5 When you have finished entering information click Apply Changes and proceed with Connecting to a Logical Device iSCSI Target Using the MS Initiator on page 159 6 To enter target information refer to Configuring the MS Initiator Connection to the iSCSI Storage Appliance Target Portal on page 158 In iSCSI Initiator Properties Targets log on to the iSCSI Storage Appliance target In the Adv...

Page 175: ...in box initiators proceed to the next sections Installing and Configuring the In box iSCSI Initiator RedHat Enterprise Linux 5 has an in box software iSCSI initiator located on the software CD Setting up an In box iSCSI Initiator 1 Insert the CD with the in box iscsi initiator rpm 2 Use RPM Manager or the rpm command to install the iscsi rpm if it was not installed during the Linux installation 3 ...

Page 176: ...d put them in the beginning of the iscsi conf file 7 Start the initiator by entering this command linux etc init d iscsi start You ll see this message Starting iSCSI iscsi iscsid fsck mount Note If you open a new window and enter this command you can watch the syslog messages as you start the initiator linux tail f var log messages You may see errors and warnings during the startup 8 The initiator...

Page 177: ... SESSION STATUS ESTABLISHED AT Mon Jul 24 11 02 34 2006 NO OF PORTALS 2 PORTAL ADDRESS 1 192 3 2 193 3260 1 PORTAL ADDRESS 2 192 5 2 34 3260 1 SESSION ID ISID 00023d000001 TSID 1a TARGET NAME iqn snap710628 iscsi1 TARGET ALIAS iscsi1 HOST NO 1 BUS NO 0 TARGET ID 48 TARGET ADDRESS 192 3 2 193 3260 SESSION STATUS ESTABLISHED AT Mon Jul 24 11 02 34 2006 NO OF PORTALS 2 PORTAL ADDRESS 1 192 3 2 193 32...

Page 178: ...CSI volumes and use them as regular disks linux mount t ext3 dev sdb1 iscsi1 13 To see a list of the mounted disks enter linux df h You will see output similar to the following Filesystem Size Used Avail Use Mounted on dev hda3 42G 6 3G 36G 16 tmpfs 2 0G 16K 2 0G 1 dev shm dev hda1 33G 11G 22G 34 windows C dev sdb1 197G 129M 187G 1 iscsi1 command n To create a new partition command action p To sel...

Page 179: ...e the following In System A s etc iscsi conf enter DiscoveryAddress 192 3 2 193 Username a Password PasswordForA In System B s etc iscsi conf enter DiscoveryAddress 192 3 2 193 Username b Password PasswordForB System A and B can connect to their own logical devices on the same iSCSI Storage Appliance IP address 192 3 2 193 without the possibility of data corruption caused by sharing the same logic...

Page 180: ...ur storage iSCSI Configuration for Solaris This section provides information on the setup and configuration of the Sun Solaris 10 iSCSI initiator For more information regarding installation and configuration of required Solaris components refer to the documentation included with the Sun Solaris iSCSI initiator installation Configuration Notes The Sun Solaris iSCSI initiator does not support iSCSI ...

Page 181: ...ered SendTargets device enable the SendTargets discovery method iscsiadm modify discovery sendtargets enable If you have configured a dynamically discovered iSNS device enable the iSNS discovery method iscsiadm modify discovery isns enable If you have configured static targets enable the static target discovery method iscsiadm modify discovery static enable 4 Create the iSCSI device links for the ...

Page 182: ...iSCSI Configuration for Solaris 176 Snap Server 700i Series User s Guide ...

Page 183: ...I Storage Appliance Accessing the CLI You can access the CLI two ways Each method presents the CLI automatically Attach a VT100 terminal emulation utility for example hyperterminal to the serial port of the iSCSI Storage Appliance Use these terminal emulation program settings to access the CLI Null Modem Cable Baud Rate 115 200 Data Bits 8 Parity None Stop Bits 1 Flow Control Off Note Flow control...

Page 184: ... configuration of the iSCSI Storage Appliance Note The default administrator password is admin To change the administrator password type password administrator Enter new password Enter confirm new password Enter Switching Access Levels To switch from operator level to administrator level type administrator press Enter type the administrator password then press Enter To switch from administrator le...

Page 185: ...ues the answers to the questions you can also use the three commands in this table If a question has a predefined or default answer the answer appears in square brackets Some values take an arbitrary string in which case you can t use the back or abort commands In those circumstances enclose the answer in double quotes so that the answer will be accepted even if it is the same as a command To conf...

Page 186: ...ord then press Enter 7 Type a new operator password then press Enter Confirm the new password then press Enter 8 Press Enter to accept the DHCP default setting No 9 Press Enter or type a default gateway address the name or IP number of a router to which packets for destinations that do not have routes defined for them in the system should be sent then press Enter 10 Press Enter or type the IP addr...

Page 187: ...e in a fixed order the CLI uses their position on the line to determine what they signify When parameters are in a variable order they are preceded by a keyword that the CLI uses to determine what they signify About Manage Commands The manage commands are distinctive because they take as a parameter an item to be acted upon for instance a logical device or a disk and apply to it other commands wit...

Page 188: ...you ve typed can t be completed with any option pressing Tab has no effect When options such as a range of numbers or class of objects can t be listed a description appears instead enclosed in angle brackets to clarify what information is being requested For example name or stripedepth as shown below Format Examples Description command or parameter device identify logical The command to be entered...

Page 189: ...uotes are not used as part of the parameter Command Line Editing You can edit commands and parameters by using the keystrokes described in this table 1 There may be a few exceptions such as file names where case is significant Keystroke Function Ctrl A Jump to the start of the line Ctrl B Move cursor back one character left Ctrl C Escapes and terminates lengthy jobs Ctrl D Delete the character at ...

Page 190: ...d Wide Name WWN the CLI uses the disk drive s device ID for drive numbering Separate status PDU Adaptec Storage Manager and Piggybacking of SCSI status CLI both refer to an advanced iSCSI initiator setting Esc D Deletes from cursor to end of the word Esc F Moves cursor forward one word Tab Complete the command or display alternatives if there is more than one possible command Q Moves cursor to end...

Page 191: ...e in a line The type of help provided depends on where you are in the CLI For instance typing help may generate a list of valid commands or parameters or a list of all available commands You can request a command completion at any time by pressing the Tab key see Command Completion on page 182 for more information ...

Page 192: ...Getting Help 186 Snap Server 700i Series User s Guide ...

Page 193: ...quire and what network configurations are possible Hardware Components The Snap Server 700i Series comes with the hardware required to install the server into an EIA compliant rack if applicable as well as the cables required to connect the server to a power source and to an Ethernet network Other hardware required for a basic installation such as Ethernet switches racks and UPS devices must be su...

Page 194: ...an the maximum number of drives it can be upgraded to increase available capacity Use only internal hardware components qualified by Adaptec Adaptecstrongly recommends that you use only qualified components from authorized Adaptec resellers Qualified means that Adaptec technicians have tested and verified that the component operates properly with the Snap Server 700i Series and other network compo...

Page 195: ...ding replacement parts and installation instructions see http www snapserver com support 2 To find an authorized reseller in your area go to http www snapserver com and click the Where to Buy tab Identifying the Ethernet Ports The Snap Server 700i Series have an on board NIC card with two Ethernet ports eth0 and eth1 In addition the Snap Server 720i has a single port NIC eth2 and the Snap Server 7...

Page 196: ...ion arrays connect to a host Snap Server 700i Series not directly to the network and thus do not ship with Ethernet cables Rack Mount Assemblies Mounting brackets or slide rail assemblies for installing the server into a standard EIA rack come with every rack mountable Snap Server 700i Series See the next section Basic Hardware To Be Acquired from Third Party Vendors for additional requirements fo...

Page 197: ...f optimal APC models for use with your Snap Server 700i Series Rack for 1U Units Snap Server 700i Series The Snap Server 700i Series comes with two left and right slide rails and must be installed in a four post 32 deep or greater EIA compliant rack Note Mounting the Snap Server 700i Series into a two post rack is not supported Rack for 2U units SANbloc S50 expansion array The SANbloc S50 expansio...

Page 198: ...ther materials needed for your chosen configuration prior to the arrival of the storage system Snap Server 700i Series Hardware Checklists Snap Server 720i Hardware Checklist Snap Server 730i and 750i Hardware Checklist SANbloc S50 Hardware Checklist Legend for Checklists The following symbols indicate which hardware components come with each Snap Server 700i Series The described item comes with t...

Page 199: ...ect the Ethernet port s to the network Power Cables 3 per enclosure Required to plug into the mains 1 US 1 UK 1 EU Ethernet Switches Use switches that support GbE APC Brand UPS Device s optional Snap Servers are designed to work with a USB based or network based APC brand UPS Visit the APC Web site for a listing of optimal APC models Rack Slide Rail Assemblies 2 per enclosure Two 2 slide rails and...

Page 200: ... to connect the Ethernet port s to the network Power Cables 6 per enclosure Required to plug into the mains 2 US 2 UK 2 EU Ethernet Switches Use switches that support GbE APC Brand UPS Device s optional Snap Servers are designed to work with a USB based or network based APC brand UPS Visit the APC Web site for a listing of optimal APC models Rack Slide Rail Assemblies 2 per enclosure Two 2 slide r...

Page 201: ...nent Description Connection and Power SAS Cable 1 per enclosure Required to connect the expansion array to the host Snap Server 700i Series Power Cables 2 per enclosure Required to plug into the mains APC Brand UPS Device s optional The S50 should be connected to the same UPS as the Snap Server to which it is attached Rack Rack Mount Brackets Two 2 rack mount shelves and screws for attaching the s...

Page 202: ...d to data loss and corruption and will void your warranty Snap Server 700i Series Specifications Feature Specification Network Connection Autosensing 10 100 1000Base T dual RJ 45 network connectors with support for load balancing and failover Dimensions Width 17 5 in 444 5 mm Depth 28 07 in 713 mm Height 1 75 in 44 45 mm 1U Weight 40 lbs 18 5 kg Power Power Rating 400W 100 240 VAC 50 60Hz Input Cu...

Page 203: ...12 V 20 0A 3 3 V 1 0 A Maximum Average Output Power 430 Watts Maximum Peak Output Power 491 Watts Heat Dissipation 169 BTUs hr Operating Environment 5 C to 40 C 10 to 80 humidity noncondensing Vibration 5 400 Hz random at 15 G Shock 8 G half sine shock with pulse duration of 11 milliseconds or less Altitude 200 ft to 10 000 ft xxm to 3 048m Nonoperating Environment 40 C to 70 C 5 to 95 humidity no...

Page 204: ...sible damage from a power surge Enclosure Openings Openings in the enclosure ensure proper airflow and prevent overheating do not cover these openings Never place liquids on or near the unit to avoid spillage liquid entering an enclosure opening could cause fire or electrical shock Cleaning the Unit Before cleaning the unit be sure to disconnect all cabling Do not use any liquid or spray cleaning ...

Page 205: ... levels supported by your iSCSI Storage Appliance are listed Disk drive usage read performance and write performance depend on the number of drives in the pool In general the more drives the better the performance More information about each RAID level is available in the Glossary on page 211 Note None of the RAID levels listed include a built in hot spare RAID Level Redundancy Disk Drive Usage Re...

Page 206: ...pacity This table lists supported migrations You can also migrate from RAID 1 or RAID 5 to RAID 0 If the pool has a spare drive associated with it the RAID 0 pool retains the spare drive Note Migrations that do not involve a change in RAID level are also supported in RAID 0 RAID 1 RAID 5 and RAID 6 See Expanding Pool Capacity on page 200 for more information Number of Disk Drives in Pool Possible ...

Page 207: ...ppendix E OS Support Quick Reference This appendix provides a quick reference matrix of feature support by OS For more information about Adaptec Storage Manager features including special system requirements see Planning Your IP SAN on page 13 ...

Page 208: ...undled Open iSCSI Initiator Bundled Software Initiator Windows OSs Windows Server 2003 Enterprise Edition Enterprise Edition R2 Standard Edition Standard Edition R2 Web Edition Windows Small Business Server 2003 Windows Small Business Server 2003 R2 Windows Data Center 2003 Windows Data Center 2003 R2 Windows XP All Versions Windows Vista All Versions Linux OSs Red Hat Enterprise Linux 4 U4 Red Ha...

Page 209: ...indows OSs Windows Server 2003 Enterprise Edition R2 Windows Server 2003 Standard Edition R2 Windows Small Business Server 2003 R2 Windows Data Center 2003 R2 Windows Server 2003 Enterprise Edition Windows Server 2003 Standard Edition Windows Server 2003 Web Edition Windows Small Business Server 2003 Windows Data Center 2003 Windows Vista All Versions Windows XP All Versions Linux OSs Red Hat Ente...

Page 210: ...Adaptec Storage Manager Feature Support by OS 204 Snap Server 700i Series User s Guide ...

Page 211: ... window and change to the CD directory 3 Install Adaptec Storage Manager using this command line string setup exe s v qn properties where properties is one or more of the options listed in the next section Available Properties and Values Separate properties with spaces separate feature names for the ADDLOCAL property with commas see examples on page 208 Note Synchronous Installation To install Ada...

Page 212: ...ce This Property is required only if the Management Service feature is installed PASSWORD Required Specifies the log in password for the Management Service This Property is required only if the Management Service feature is installed MGMTLOC Required Specifies the location of the local or remote Management Service to allow access for VDS VSS This value should be the local computer name not localho...

Page 213: ...upported by Windows 2000 and Windows Server 2003 x86 only l ManagementService Installs the iSCSI Storage Management Service Requires you to set user name and password properties l SNMP Support Installs SNMP support for Adaptec Storage Manager Requires the Agent feature to be installed also If you select the SNMPSupport feature the Agent feature is automatically included even if you don t specify i...

Page 214: ... different installation path setup exe s v qn ADDLOCAL Console INSTALLDIR C Adaptec Storage Manager To install and have setup wait until the install finishes before it closes start WAIT setup exe w s v qn ADDLOCAL Console Agent REBOOT ReallySupress To install the VDS VSS Services with support for a remote Management Service already installed on machine COMP1234 setup exe s v qn ADDLOCAL VDSExterna...

Page 215: ...ation 209 To install a local Management Service and the VDS VSS Services with support for this local management service on machine COMP1234 setup exe s v qn ADDLOCAL Management Service VDSExternal VSSExternal USERNAME admin PASSWORD pass MGMTLOC COMP1234 MGMTUSER admin MGMTPASS pass ...

Page 216: ...Example Command Line Installations 210 Snap Server 700i Series User s Guide ...

Page 217: ...ing used by a logical device When a logical device is deleted its space becomes available See also logical device cache A temporary fast storage area that holds data from a slower storage device for quick access Cache storage is normally transparent to the accessing device CHAP Authentication Challenge Handshake Authentication Password Authentication a method of restricting access to your iSCSI St...

Page 218: ...hat has been exported from its original iSCSI Storage Appliance but hasn t yet been imported to its new iSCSI Storage Appliance format See initialize gateway A node on a network that controls access to another network GuardianOS powered Snap Server A non 700i Series Snap Server See also iSCSI Storage Appliance GUI Graphical User Interface The window that opens when you start Adaptec Storage Manage...

Page 219: ...ckets for transfer across the IP SAN See also iSCSI target iSCSI Storage Storage that is created managed and accessed over an IP SAN Also one branch of the Enterprise View tree in Adaptec Storage Manager iSCSI Storage Appliance A Snap Server 700i Series The iSCSI initiators on your network access the iSCSI targets you create on your iSCSI Storage Appliance See also GuardianOS powered Snap Server i...

Page 220: ...s your iSCSI Storage Appliance and IP SAN generates event alerts when activity errors or failures occur controls access to Adaptec Storage Manager and your IP SAN monitors jobs in progress and can schedule jobs to occur at a future time Similar to the Agent the Management Service runs in the background requires no user intervention and includes no user interface You must install the Management Ser...

Page 221: ...ves where one disk drive is a mirror of the other the same data is stored on each disk drive partition Divides the space of a disk drive into isolated sections physical device A physical storage devices such as a disk drive tape drive or iSCSI Storage Appliance pool A pool is a disk drive or collection of disk drives which can be divided into logical devices which then become the iSCSI targets tha...

Page 222: ...re RAID 6 pools Stripes stored data and two sets of parity data across all disk drives in both RAID 6 pools Also referred to as dual drive failure protection rapid fault isolation In Adaptec Storage Manager the trail of yellow or red warning icons that leads from the high level system view to the failed or failing component rebuild Re create a logical device after a disk drive failure recurring jo...

Page 223: ...protection target See iSCSI target verify Check a logical device for inconsistent or bad data May also fix any data problems or parity errors VDS Provider Virtual Disk Service Provider A component of Adaptec Storage Manager that lets you configure a mixed storage environment a network with both Adaptec and non Adaptec storage devices from single user interface without using management tools from e...

Page 224: ...N if you want to be able to back up your data with snapshots See also snapshot Windows Support Windows 2003 Collective term for Windows Server 2003 all versions Windows Small Business Server 2003 and Windows Data Center 2003 operating systems Windows Support Windows Support is a collection of enhanced Adaptec Storage Manager components that can be installed on iSCSI Storage Hosts only Windows Supp...

Page 225: ... Import pool 92 Modify logical devices 78 93 99 150 Actions menu continued Mount snapshot set 66 Properties display groups 136 Restart iSCSI Storage Appliance 104 Save support archive 142 Select controller image 106 107 Send test message 122 Send test trap 125 Set snapshot group online 148 Shut down iSCSI Storage Appliance 104 SMTP server settings 123 Update controller images 105 activity on IP SA...

Page 226: ...dows Support components 17 Adaptec Storage Manager Agent 16 adding iSCSI Storage Appliance 86 adding iSCSI Storage Hosts 86 adding Management Services 85 ADDLOCAL 207 administrator password default 178 Administrator privileges 81 advanced settings 39 Agent 16 alarms 142 alien pools 91 troubleshooting 139 archive file 142 assigned hot spares 61 creating 62 Attention job status 110 authentication mo...

Page 227: ...ation 38 D data protection mirrored volumes 69 75 snapshots 64 67 dedicated hot spares 61 creating 62 default administrator password 178 deleting mirrored volumes 75 DHCP configuring iSCSI Storage Appliance without DHCP server 24 settings 37 Direct Attached Storage display options 134 documentation 53 Enterprise View 53 discovering network attached storage 128 discovery settings 45 disk drives ava...

Page 228: ...3 events 59 expanding pools 90 expansion array hardware checklist 195 specifications 196 express configuration 38 extending mirrored volumes 72 extending volumes 97 F failed components 143 failing back mirrored volumes 73 failing over mirrored volumes 73 Failure job status 68 fan status 114 127 feature support 14 iSCSI Storage Hosts 14 field service documents 9 firewall settings 32 flash drive fai...

Page 229: ...ors continued configuring for Solaris 174 configuring for VMware 173 configuring for Windows 157 configuring iSNS 155 connecting to iSCSI targets 159 in box Linux initiators 169 installation requirements 27 iSNS 155 Microsoft Software Initiator 157 operating system support 202 QLogic initiators 164 reconnecting to iSCSI targets 150 Solaris initiators 174 VMware initiators 173 iSCSI ping settings 4...

Page 230: ...ounting snapshots 66 provisioning storage 40 recovering from flash drive failure 150 iSCSI targets 42 auto discovery control lists 45 discovery settings 45 iSCSI ping settings 45 Protocol Data Unit settings 45 reconnecting after flash drive failure 150 iSCSI targets continued SRP authentication settings 44 iSNS 155 J JBODs See enclosures Job Manager 109 cancelling job in progress 110 opening 110 r...

Page 231: ...gement ports 37 Management Service access levels 80 adding new 85 defined 16 Management Service continued display group status 136 email notifications 120 installation requirements 18 Jobs Manager 109 logging in 47 operating system support 203 privilege levels 80 Security Manager 80 SNMP Trap Manager 124 manual storage provisioning 42 46 authentication 43 93 auto discovery control lists 45 iSCSI i...

Page 232: ...0 123 O online help 60 operating system support 25 Adaptec Storage Manager features 203 iSCSI initiators 202 Operator privileges 81 P passwords CLI 178 permission levels 81 Physical Devices View 52 55 pools 88 95 alien pools 91 assigning RAID levels 89 capacity failures 148 capacity limitations 87 changing RAID levels 90 creating 38 creating custom method 38 creating a global hot spare 62 custom c...

Page 233: ...200 selecting RAID levels 200 read caches 94 REBOOT 208 rebuilding pools 147 rebuilding defined 145 recurring jobs 67 registering the iSCSI Storage Appliance 47 replacing an iSCSI Storage Appliance 149 requirements 25 restarting the iSCSI Storage Appliance 104 Rolling back job status 110 Running job status 110 S safety precautions 198 SANbloc S50 hardware checklist 195 specifications 196 SAS disk ...

Page 234: ...erver Manager 126 128 Snap Servers GuardianOS powered disabling remote discovery 129 discovering 128 GuardianOS Web Administrator 130 management settings 130 monitoring 126 132 Snap Servers GuardianOS powered continued properties 128 removing offline servers 129 status 126 Web Administrator 130 snapshot sets 57 snapshots 64 67 creating 64 mounting 66 recovering from pool capacity failure 148 recur...

Page 235: ...p notifications 125 failed SNMP trap notifications 125 third party snapshots 57 tool bar 52 topologies 19 23 troubleshooting 137 154 alien pools 139 archive file 142 disk drive failure 145 147 email notification problems 140 failed components identifying 143 installing Windows Support components 137 iSCSI Storage Appliance 149 log in problems 138 provisioning storage 139 reconnecting to iSCSI Stor...

Page 236: ...ning 97 troubleshooting 139 Volumes View 57 VSS Provider 17 operating system support 203 VT100 terminal emulation 155 177 W Warning job status 68 warning icon 113 Web Administrator 130 white space character 183 Windows installing Adaptec Storage Manager 27 silent installation 205 iSCSI initiator configuration 157 QLogic initiators 164 starting Adaptec Storage Manager 35 uninstalling Adaptec Storag...

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