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Troubleshooting
Troubleshooting
If you encounter difficulties installing or using your USB2connect
for Notebooks adapter, check the following:
■
Is the adapter inserted completely in the Card Bus slot?
■
Is the cable properly connected to the USB2connect for Notebooks
adapter and the device?
■
Is your device powered on?
■
Does the device require an external power source? See
for details.
■
Are you encountering problems hotplugging the USB2connect
adapter? If so, an external power source may be required to run
your USB devices. See
and the
Readme
file on the USB2connect for Notebooks CD.
■
Did you encounter problems with a USB device when it is
connected to a hub? If so, connect the affected device directly to
the USB2connect for Notebooks adapter.
■
Did you encounter problems loading the drivers on your
Windows 2000 operating system? If so, refer to the
Readme
file
on the USB2connect for Notebooks CD. Also, check the
Windows 2000 event log and the troubleshooting section of
your operating system user’s guide.
■
Are you having problems using your notebook computer after
you disconnect a device? If so, restart the computer, and see if
the problem recurs.
■
Macintosh only
– Do you see either of the USB2connect
for Notebooks adapter icons shown at right on your
desktop? If not, this means the driver is disabled or not
installed. Try repeating the steps in
More more information and troubleshooting tips, check
the
Readme
file on the USB2connect for Notebooks CD.
Refer also to the Adaptec Web site at
www.adaptec.com
and the
Adaptec Support Knowledgebase at
ask.adaptec.com.