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technIcal characterIstIcs 

The Prestige is a wall-hung condensing boiler meeting the requirements of 
HR-Top” standards in force in Belgium. The boiler is certified in compliance 
with “EC” standards as a room sealed appliance: C13(x)  -  C33(x)  -  C33s  - 
C43(x) - C53(x) - C63(x) - C83(x) - C93
, but it can also be connected as an 
open appliance in category B23 or as a B23P category appliance operating 
at  positive pressure from the B23P category.

 

Connection type C63 (x) is prohibited in Belgium.

JACkET

The boiler is enclosed in a steel jacket, which has been treated with 
a  degreasing   and phosphating process, before being stove enamelled 
at 220 °C. The inside of this jacket is lined with a layer of thermal and acoustic 
insulation, which minimizes losses.

HEAT ExCHANgER

The core of the Prestige is a stainless steel heat exchanger which is a  result of 
exhaustive research and intensive laboratory tests. This reflects almost 90 years 
of experience in the use of stainless steel for heating and hot water generation 
systems. The specific geometry of the exchanger has been calculated in order 
to obtain a very large Reynolds number through all of its routes. The Prestige 
thus achieves an exceptional output remaining stable throughout the boiler’s 
lifespan, given that it does not produce any oxidation on the exchanger, which 
is manufactured entirely of quality stainless steel.

BuRNER

ACV uses its BG 2000-M burner for the Prestige: this is a modulating air/gas 
premix burner providing safe and quiet operation while limiting pollutant 
emissions (NOx and CO) to an incredibly low level. Although the ACV BG 
2000-M burner is very modern, it uses proven technology and is manufactured 
using standard spare parts that are easily available on the market.

TEmPERATuRE CONTROl

The Prestige Mklll is fitted with a regulator controlled by an “ESYS” 
microprocessor, which handles the safety functions (ignition, flame 
monitoring, temperature limitation, etc,…) and the boiler’s temperature 
control. The ESYS also features a weather dependent regulator. Simply 
connect the outdoor temperature sensor, available as an option.
However, this regulator can also operate with a standard (on/off) room 
thermostat. The temperature of the system is then dependent on the outside 
conditions with compensation for the indoor temperature.
Two rotating buttons placed on the control panel are accessible to the 
user, enabling adjustment of the temperature of the heating and domestic 
hot water. By entering a specific maintenance code into the unit, qualified 
installers may access certain parameters, in order to adapt the boiler to specific 
requirements. In principle, these are factory preset for all normal  applications.

DOmESTIC HOT wATER PREPARATION

It is specially designed to operate only as a heating boiler or in combination 
with the whole range of ACV water tanks. The Smart Line range is the number 
one choice for domestic or commercial applications.
This Prestige MkIII enables you to choose between two sanitary function 
methods.

• Full priority mode: (factory preset) the boiler cuts the heating circuit each 
time the domestic circuit requires it.

• Parallel mode: (only with a radiator heating circuit) the boiler functions for 
heating and domestic hot water at the same time. 

frost protectIon

The boiler is equipped with integrated frost protection: as soon as the outlet 
temperature [NTC1 probe] goes below 7 °C, the circulator becomes active.
As soon as the outlet temperature is lower than 3 °C, the burner starts up until 
the outlet temperature exceeds 10 °C and the circulator continues to run for 
approximately 10 minutes.

If an outdoor temperature probe is connected, the circulator is activated when 
the outside temperature drops below the preset threshold.

In order to enable the Prestige boiler to protect the whole system 
against freezing, all the valves of the radiators and the convectors should 
be  completely open.

IntroductIon

Summary of Contents for Solo 18

Page 1: ...excellence in hot water Installation operating and servicing instructions English 11 2010 664Y4200 F prestige prestige Solo 18 32 MkIII Excellence 18 32 MkIII ...

Page 2: ...neral characteristics 9 Domestic hot water provision 10 Gas categories 10 Pump performances 11 Boiler pressure drop graph 11 Electrical connection 12 Schematic diagram 12 Heating water recommendations 13 Generality 13 Principle of prevention 13 Installation cleaning 13 Installation instructions 14 Prestige Solo 18 32 dimensions 14 Prestige Excellence 18 32 dimensions 14 Boiler Room 15 Wall mountin...

Page 3: ...W maximum power with regulation by room Unit ZMC 2 of 230 Volts 26 Propane conversion 28 Commissioning and Maintenance 30 Commissioning of the installation 30 Boiler maintenance 30 Resistance of the temperature sensors 30 Front panel removal 31 Disassembling and inspecting the electrode 31 Dismantling the burner 32 Burner thread torque chart 32 Accessory removal 33 Dismantling the exchanger 33 Cle...

Page 4: ...accessories may vary according to markets Who should read these instructions These instructions should be read by the specifying engineer the user the installer the service engineer Symbols The following symbols are used in this manual Recommendations Please read this manual carefully before installing and commissioning the boiler It is prohibited to modify the interior of the appliance in any way...

Page 5: ...roprocessor which handles the safety functions ignition flame monitoring temperature limitation etc and the boiler s temperature control The ESYS also features a weather dependent regulator Simply connect the outdoor temperature sensor available as an option However this regulator can also operate with a standard on off room thermostat The temperature of the system is then dependent on the outside...

Page 6: ... lighting electrode and flame viewing port 4 Stainless steel heat exchanger 5 Air inlet tube 6 Exhaust tube 7 Fan gas valve and venturi assembly 8 Control panel 9 Removable front cover 10 Condensate collector 11 Hydro Block outlet with Stepper Motor 12 Condensate trap 13 12 litre heating circuit expansion tank 14 Acoustic insulation 15 Circulator with integrated automatic air vent 16 Hydro Block r...

Page 7: ...7 Condensate trap 8 Acoustic insulation 9 Air inlet tube 10 12 litre heating circuit expansion tank 11 Control panel 12 Hot water cylinder insulation 13 54 litre stainless steel tank for domestic hot water 14 Stainless steel drywell for domestic sensor 15 Steel primary cylinder 16 Hydro Block return with safety valve pressure sensor and NTC probe 17 Hydro Block flow with Stepper Motor 18 Manual bl...

Page 8: ...ys an error code the screen flashes and the first character is an E followed by the fault code see list of faults To reset the unit Execute the RESET function by turning the domestic setting button to the left up to minimum then continue to turn the button lightly and repeatedly for 3 seconds If the fault code appears again contact your installer User guide 1 Numerical field displaying the tempera...

Page 9: ...6 51 76 29 05 50 89 Maximum pressure loss for the flue Pa 130 130 130 130 130 130 130 130 Maximum length of concentric flue pipe Ø 60 100 mm m 25 12 25 12 25 12 25 12 Gas Gas flow rate G20 20 mbar m3 h 1 9 3 28 1 9 3 28 Gas flow rate G25 25 mbar m3 h 2 21 3 81 2 21 3 81 Gas flow rate G31 37 mbar m3 h 0 74 1 27 0 74 1 27 g sec 0 39 0 67 0 39 0 67 CO2 max output power with front panel closed CO2 8 9...

Page 10: ... for domestic hot water Minutes 28 25 I2E S I3P II2H3B P II2H3P II2E3B P II2E3P II2Er3P II2L3B P II2L3P II2ELL3B P II2S3B P G20 mbar 20 20 20 20 20 20 20 20 20 20 G25 mbar 25 25 25 25 25 25 25 25 25 25 G30 mbar 37 30 50 37 50 30 50 30 37 50 30 37 30 50 G31 mbar 37 30 50 37 50 30 50 30 37 50 30 37 30 50 AT Austria BE Belgium CH Switzerland CY Cyprus CZ Czech Republic DE Germany DK Denmark EE Estoni...

Page 11: ...mances A Available pressure for the heating circuit circulator on 1 B Available pressure for the heating circuit circulator on 2 C Available pressure for the heating circuit circulator on 3 Heating Prestige Solo 18 32 Prestige Excellence 18 32 0 1 2 3 4 5 6 0 200 400 600 800 1000 1200 1400 Flow litres hour Pressure drop mH2O Domestic hot water Prestige excellence 18 32 0 0 5 1 1 5 2 2 5 3 0 5 10 1...

Page 12: ... 4 5 1 2 3 4 5 4 5 6 1 2 3 6 7 8 9 10 1 2 3 4 5 3 4 1 2 2 3 1 2 3 1 4 1 2 3 4 6 1 2 3 4 5 1 2 3 X2 X1 X0 X13 8 9 10 11 12 13 14 1 2 3 4 5 6 7 X15 X14 X12 X11 F00 ON OFF NTC 2 NTC 1 NTC 5 1 2 3 1 2 1 2 1 2 3 4 5 1 2 3 4 5 3 2 1 1 2 3 230 V 50Hz 5 4 3 1 2 12 10 9 11 8 7 6 13 14 15 ELECTRICAL CONNECTION B Blue Bk Black Br Brown Gr Green Or Orange R Red V Violet W White Y Yellow Y Gr Yellow Green 1 23...

Page 13: ...ossible re filling a certain amount of lime is introduced in the installation The lime will lay down in the hot parts including the heat exchanger creating a reduction of the water flow rate and a thermal insulation of the active parts of the heat exchanger That phenomena can damage the heat exchanger Acceptable hardness range mmolCa HCO3 2 l DH FH 0 5 1 2 5 5 6 5 10 How to prevent the filling and...

Page 14: ...18 32 dimensions A Heating outlet Ø 3 4 M mm 75 B Gas connection Ø 3 4 M mm 103 C Heating return Ø 3 4 M mm 210 A Heating outlet Ø 3 4 M mm 68 B Primary flow to DHW Ø 3 4 M mm 65 D Cold water inlet connection Ø 3 4 M mm 155 E DHW outlet connection Ø 3 4 M mm 200 F Gas connection Ø 3 4 M mm 117 5 C Heating return Ø 3 4 M mm 130 D Primary return to DHW Ø 3 4 M mm 65 E Gas connection Ø 3 4 M mm 117 ...

Page 15: ...ct your installer The area around the boiler must be clean and free from dust In case of works boiler area or near the external air inlet please switch off the boiler so as to avoid the accumulation of dust in the combustion system Accessibility The appliance must be placed in such a way that it is always easily accessible Furthermore the unit must have the following minimum clearance around it 10...

Page 16: ...EN 16 664Y4200 F EN FR RU PL DE IT ES NL Installation instructions Easy kit Prestige Solo 18 32 MkIII 10800184 Easy kit Prestige Excellence 18 32 MkIII 10800185 875 mm 1100 mm 35 mm 78 mm ...

Page 17: ...st ducts must be installed with a sufficient degree of slope towards the boiler 3 of slope 5 mm per metre of duct There must be no obstructions or inlets to other appliances within a radius of 0 5 metres around the Prestige terminal The maximum pressure drop of the chimney is 130 Pascal You can calculate this value using the following table please see sample calculation The C33s and C93 configurat...

Page 18: ...venting the combustion products these ducts may end in zones with different pressure levels C63 Type C boiler which is intended for connection to a room sealed flue system which is approved and sold separately Prohibited in Belgium B23 Connection to an exhaust duct venting the combustion products outside of the installation area with the combustion air being drawn directly from this area B23P Conn...

Page 19: ...lectrical supply to the unit 1 The NTC 12k Ω sensor must be placed in the drywell of the cylinder and connected to the boiler connection terminals 3 and 4 see diagram below 2 Before starting up the boiler an Auto Set is necessary so that the DHW sensor is detected To do this turn the right button to RESET then start the boiler up by pressing on the ON OFF switch From the moment that the display sh...

Page 20: ...rocess the domestic water expands and the pressure increases As soon as the pressure exceeds the safety valve setting the valve opens and discharges The use of a DHW expansion tank minimum 2 litres will avoid a discharge of water and reduce water hammer Vent the cylinder by opening a hot water tap Warning the simultaneous evacuation of water and air may cause spluttering The hot water can reach te...

Page 21: ...xcellence is equipped with a 12 litre expansion tank This is sufficient for systems containing approximately 120 litres of water for central heating For systems of a larger capacity an adapted expansion tank can be added to the Prestige Solo and to the Prestige Excellence Fill the system with fresh tap water Contact your ACV representative or installer about the use of inhibitors It is possible th...

Page 22: ...ature setting guidelines without external sensor Maximum heating temperature limit with external sensor The thermostat is positioned on the heating circuit is deactivated and the boiler is then in summer mode B Domestic hot water temperature setting Prestige Excellence or as an option with an external domestic hot water tank installation Installation of a single heating circuit regulated by an ACV...

Page 23: ...Selection of the heating curve 20 Minimum temperature of the heating outlet 10 T plus temperature increase of primary flow during domestic hot water mode 0 0 domestic hot water priority mode 1 in parallel It is compulsory to install a safety thermostat on the low temperature heating circuit outlet BUS A BUS B W 1 2 3 4 5 6 7 8 9 10 11 12 Only for low temperature heating circuits Only with a domest...

Page 24: ... the Room Unit instructions Installing a single heating circuit with Room Unit regulation Schematic diagram A Room Unit thermostat controls the heating radiators or floor heating The latter enables a choice between different heating functions and authorises up to 3 daily programmes for heating and for domestic hot water The Room Unit thermostat has the advantage of displaying information on system...

Page 25: ... 0 domestic hot water priority mode 1 in parallel It is compulsory to install a low temperature heating circuit outlet safety thermostat BUS A BUS B W 1 2 3 4 5 6 7 8 9 10 11 12 Only for low temperature heating circuits Only with a domestic hot water tank 2 3 1 7 6 5 4 3 2 1 0 Interface address 0 1 Clip in connector 2 ESYS Clip in interface 3 ESYS Plate ...

Page 26: ...sor NTC 12 kΩ Monitors the external domestic hot water tank Installation of a high and low temperature heating circuits regulated by the Room Unit ZMC 2 of 230 Volts Schematic diagram This constitutes a simple way to control 2 heating circuits whose mixed circuit power is limited to 14 kW This configuration is ideal for a basic system of floor heating with supplementary heating provided by radiato...

Page 27: ...the low temperature heating circuit outlet installation 2 3 1 7 6 5 4 3 2 1 0 Interface address 0 1 Clip in connector 2 ESYS Clip in interface 3 ESYS Plate Diagram for wiring in compliance with applicable standards ZMC 2 230 Volt 24 Volt A B VF 0 VE 0 KVT 2kΩ L 1 L 2 3 N N PE VA N N N M 230 Volt 6A 50Hz M BUS A BUS B W 1 2 3 4 5 6 7 8 9 10 11 12 Only with a domestic hot water tank Hydraulic P6 23 ...

Page 28: ... to another type of gas it is necessary to change the orifice adjust the CO2 adjust the parameters as indicated in the chart below The CO2 parameters to be set are indicated in the technical data table Changing the orifice 1 Turn off the gas and electric power supplies 2 Unscrew the gas pipe coupling A below the valve 3 Unplug the gas valve B 4 Dismantle the gas valve venturi assembly C 5 Remove t...

Page 29: ...EN 29 664Y4200 F EN FR RU PL DE IT ES NL Installation After working on the boiler check that the connections are gas tight during operation See control zones below ...

Page 30: ... 95 1100 10 22800 55 3860 100 950 15 18300 60 3250 20 14700 65 2750 Specific regulation in Belgium The CO2 gas flow air flow and air gas supply parameters are factory preset and cannot be changed in Belgium COMMISSIONING THE SYSTEM Filling the DHW circuit In the event of installation with a DHW cylinder fill the cylinder slowly and vent it by opening the hot water tap Vent all of the taps and chec...

Page 31: ...ection 3 Unscrew the two retaining screws 3 Check the condition of the electrode and the seal replace if necessary before reassembling the electrode by following the above procedure in reverse order 3 3 Before carrying out any work on the boiler it is important to isolate the electrical supply from the unit Commissioning and maintenance Front panel removal ...

Page 32: ... gas valve s jack plug 4 Disconnect the ignition and ionisation cable from the ESYS rear panel see diagram below 5 Unscrew the Ø 3 4 F gas coupling 6 Unscrew the 5 nuts of the burner using a socket and ratchet follow the order of the diagram opposite to make the disassembly easier 7 Carefully lift up the complete burner with the gas valve venturi taking care not to damage the insulation brick and ...

Page 33: ...et and is free to remove Check the condition of the O Rings and replace them if necessary Reassemble the exchanger using the same procedure in reverse order Cleaning the exchanger Dismantle the burner previously described Remove the burner insulation Use a vacuum cleaner to clean out the chamber Disconnect the chimney from the exchanger Check to see if the condensate collector is dirty and clean i...

Page 34: ...EN 34 664Y4200 F EN FR RU PL DE IT ES NL ESYS parameters for the specialist Code mode Display Display Display Display Display Display Min Display Min Display Max Display Max Max 5 sec ...

Page 35: ... EN FR RU PL DE IT ES NL ESYS parameters for the specialist Communication mode Display Display Complete communication Display ESYS interface Clip in communication only Display No communication Display Sec Return 5 Sec ...

Page 36: ...EN 36 664Y4200 F EN FR RU PL DE IT ES NL ESYS parameters for the specialist Parameter mode To save the new value wait until the display stops flashing Display Display Sec Return 5 Sec Display Display ...

Page 37: ...03 0 0 100 Minimum load P04 100 0 100 Maximum load central heating P05 10 5 30 T plus outlet temperature increase during function in domestic hot water mode P06 0 0 ON 1 Parallel DHW priority ESYS parameters for the specialist 10 P2 20 30 40 50 60 70 80 90 25 20 15 10 5 0 5 10 15 20 P1 10 P1 5 P1 4 P1 3 P1 2 P1 1 P1 6 P1 7 P1 8 P1 9 Water temperature C External temperature C Heating curve ...

Page 38: ...he specialist Test mode Manual selection of the input in CH or DHW mode from 0 to 100 This mode is used to control combustion settings Display Display CH Mode Power adjustement 0 100 Display Display DHW Mode Power adjustement 0 100 Display Display Sec Return 5 Sec ...

Page 39: ...EN 39 664Y4200 F EN FR RU PL DE IT ES NL ESYS parameters for the specialist Error Mode Display Return 5 Sec Display Sec Display Display ...

Page 40: ...EN 40 664Y4200 F EN FR RU PL DE IT ES NL ESYS parameters for the specialist Info mode Display Display Sec Return 5 Sec Display Display bar 30 10 2 4 µA rpm 0 CH 100 DHW ...

Page 41: ...EN 41 664Y4200 F EN FR RU PL DE IT ES NL ESYS parameters for the specialist Display Display Tº Heating outlet Tº Heating return Tº Domestic hot water Outside T C Flue T Calculated flow T Display ...

Page 42: ...C5 sensor 2 Check the wiring of the NTC5 sensor 3 If the problem persists replace the NTC5 sensor E 08 No flame detection 1 Check the electrode gap 2 Check the electrode resistance 1kΩ E 09 Gas valve relay error If the problem persists after two RESET attempts Replace the ESYS circuit board if necessary E 11 Crack of sensor NTC1 or NTC2 Check the sensor NTC1 and NTC2 E 13 Remote RESET error 1 Do a...

Page 43: ... the wiring of the NTC2 sensor 3 If the problem persists replace the NTC2 sensor E 45 Short circuit NTC5 1 Check the connection of the NTC5 sensor 2 Check the wiring of the NTC5 sensor 3 If the problem persists replace the NTC5 sensor E 46 NTC5 open circuit 1 Check the connection of the NTC5 sensor 2 Check the wiring of the NTC5 sensor 3 If the problem persists replace the NTC5 sensor E 47 Open or...

Page 44: ...EN 44 664Y4200 F EN FR RU PL DE IT ES NL ...

Page 45: ...EN 45 664Y4200 F EN FR RU PL DE IT ES NL ...

Page 46: ...EN 46 664Y4200 F EN FR RU PL DE IT ES NL ...

Page 47: ...EN 47 664Y4200 F EN FR RU PL DE IT ES NL ...

Page 48: ...excellence in hot water w w w a c v c o m ...

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