AcuTouch™
Manual
User’s Manual
Troubleshooting Tips
In the event that you experience trouble with your Display,
check the following items before contacting the dealer from
whom the Display was purchased. The most common problems
usually involve an incorrect connection from the Video Card to
the Display. We recommend that you also consult your Video
Card User’s manual during the Troubleshooting Procedure. Do
not exceed the maximum refresh rate recommended for the
display.
Problem
Troubleshooting Tip
No image on display
screen
•
Check that power cord of Computer has been
connected securely into wall outlet or
grounded extension cable or strip.
•
Check that power switch of the Display has
been pressed and LED on the front of Display
is lit.
•
Check that Video(Signal) cable from the
Display has been securely and correctly
connected.
•
Check that Video Card is firmly seated in card
slot of Computer motherboard.
•
Check that the video input from the Video
Card falls within the timing range
Abnormal image
•
Check that the video input from the Video Card falls
within the timing range.
•
Check that Video(Signal)Cable from the Display
has been securely and correctly connected to the
video connector at the rear side of the Computer.
Colors of image on
screen are abnormal
•
Check that Video(Signal)Cable from the displays
has been securely and correctly connected to the
15-pin Video Connector at the rear side of the
computer
Disturbances on
screen
•
OSD adjustment is incorrect. Please consult
section for OSD screen adjustment
procedures.
Page 11
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