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1. I have plugged in the unit, turned "ON" the power switch and nothing happens…
what's wrong?
• Make sure cord is securely plugged into the back of the unit and into a working electrical
outlet .
• Check the lint screen located at the back of the machine to ensure that the safety switch
activator clip depresses the safety switch .
• Check to see if the proper fuse is installed and that it is serviceable .
• Ensure that the fuse cap is completely seated and secured in its receptacle .
2. The fan is operating although the unit doesn't produce any ozone…what's wrong?
• Check the ozone plate(s) for serviceability . If they are cracked or broken, the ozone plate(s)
will require replacement . Ensure maintenance procedures required for the ozone plate(s)
have been performed according to the "Maintenance" section (page 8-9) of this Owner's
Manual . Order new plates from your Dealer .
• Electrical stainless steel contacts are not contacting the screen portion of the Ozone
plate(s) . Inspect the unit for any loose connections .
• Do not attempt to disassemble the unit, due to the Limited Warranty of the product .
3. The Ozone Plate(s) are making a noise, have a burning smell, and/or appear to arc or
spark. What is the problem?
• Ozone plate is most likely cracked . Refer to the answers for question # 2, as it would apply
to this question also .
4. What are the most typical application problems?
• Symptom: A belief that the proper equipment is placed in the environment and the
equipment appears unsuccessful .
Problem:
Lack of air movement, improper placement of the unit .
• Symptom: Strong odors still remain with the environment after placement .
Problem:
Lack of ozone, improper placement of the unit .
• Symptom: A strong odor of ozone is present within the environment .
Problem:
Too much ozone accumulation within the environment, as a result of improper
purifier control setting, and/or lack of air movement .
TROUBLESHOOTING
