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TROUBLESHOOTING GUIDE:
SYMPTOM
PROBABLE CAUSE
SOLUTION
Machine Not Operating
Blown fuse on unit
Replace fuse. If new fuse
fails, contact activTek
Commercial Support
Circuit breaker tripped
Replace "house: power
fuse or reset "house"
circuit breaker
Safety switch not engaged Check switch
Low AOP Output
No air movement
Contact activTek
Commercial Support
Broken UV bulb
Contact activTek
Commercial Support
Blocked air passage
Contact activTek
Commercial Support
Broken On/Off switch
Contact activTek
Commercial Support
QUESTIONS
ANSWERS
How do the AOPs eliminate odors
and promote freshness?
The AOPs (Advanced Oxidation Products)
attach and combine with unwanted
molecules, thereby oxidizing the odor
substances.
What does oxidation mean?
A substance undergoes a chemical change
resulting in a different substance. Rust and
fire are examples of oxidation.
Does a fan or blower need to be left
on in the treated area?
Yes. Utilizing the room's fan/blower, etc.
to ensure that the AOPs are dispersed
throughout the room, greatly improves
FoodGUARD's effectiveness. This air
movement helps to ensure the AOPs will
come into contact with the contaminants to
be oxidized.
FREQUENTLY ASKED QUESTIONS:
