Device could not connect to the Receiver.
• Make sure the name of the Receiver to be connected matches the Receiver name
shown on the projector/TV screen.
• Update the wireless network adapter’s driver to the latest version for the device.
• If the problem persists, and if Internet access is not required, manually disconnect the
device from the wireless network, then reconnect to the Receiver.
Device loses connection with the Receiver every now and then, and needs to be
manually reconnected.
• Update the wireless network adapter’s driver to the latest version for your device.
• Configure the device’s wireless network roaming feature to a less aggressive mode.
• If the problem persists, and if Internet access is not required, manually disconnect the
device from the wireless network, then reconnect to the Receiver.
Video and/or audio is cutting in and out occasionally, or mouse movement is not
smooth.
• If using the HDMI-to-VGA adapter, verify the HDMI connector is securely connected to
the Receiver, and the VGA cable is connected to the VGA adapter.
• If streaming video from the Internet, verify the video does not exhibit the issue prior to
connecting to the Receiver.
• If playing video from a media player app, verify the video does not exhibit the issue
prior to connecting to the Receiver.
• Connect your device to a
Non-DFS
5GHz Wi-Fi network instead of the default 2.4GHz
network. If this solves the problem, set up the device to use the 5GHz network as its
default network.
How do I configure the settings for the Receiver?
All changes to the Receiver’s settings are done through the local management console or
Actiontec’s CMS (Central Management System). See the user manual for more details.
Can I view protected content if the Receiver is connected HDMI-to-VGA adapter?
No. The HDMI-to-VGA adapter does not support playback of protected content, such as
content found on Blu-ray discs.
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trademarks or trademarks of Actiontec Electronics, Inc., in the U.S. or other countries.
All other names are properties of their respective owners.
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Troubleshooting Tips and Frequently Asked Questions
