ActionTec R1524SU User Manual Download Page 3

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Action

tec Wireless-Ready DSL Gateway User Manual

7 Using Utilities

Web Activity Log

DSL Settings

Restore Default Settings

Upgrade Firmware

8 Building a Network

Ethernet 79
USB 84
Wireless 90

9 Troubleshooting 93
A Reference 97

Locating Computer Information

Locating Windows Operating System Files

Wiring Information

100

B Static IP Address on the Computer

103

Windows 98 SE

103

Windows Me

106

Windows 2000

109

Windows XP

113

C Computer Security

119

Securing the Gateway and Computer

119

D Specifications 123

General 123
Wireless Operating Range

124

LED Indicators

124

Environmental 124

E Glossary 125
F Security LevelServices Table

129

High Security Level

129

Medium Security Level

130

Low Security Level

130

Basic Security Level

130

Acronym Definitions

131

G Non-Windows System Setup

133

Classic 133
OS X

135

Connecting to the ISP

136

Notices 139

Regulatory Compliance Notices

139

Modifications 139

Limited Warranty

141

Summary of Contents for R1524SU

Page 1: ...User Manual Revision QW 7 R1524SU ...

Page 2: ...asic Setup 37 Basic Setup 37 5 Static IP Address on the Gateway 41 Configuring for a Single Static IP Address 41 Configuring for a Block of Static IP Addresses 45 6 Advanced Setup 51 Accessing Advanced Setup 51 WAN IP Address 52 Wireless Settings 57 Wireless MAC Authentication 60 LAN IP Address 60 DHCP Server 61 Services Blocking 63 Website Blocking 64 VPN Pass Through 64 Remote Management 65 Port...

Page 3: ... Computer 103 Windows 98 SE 103 Windows Me 106 Windows 2000 109 Windows XP 113 C Computer Security 119 Securing the Gateway and Computer 119 D Specifications 123 General 123 Wireless Operating Range 124 LED Indicators 124 Environmental 124 E Glossary 125 F Security LevelServices Table 129 High Security Level 129 Medium Security Level 130 Low Security Level 130 Basic Security Level 130 Acronym Defi...

Page 4: ...small business If you want to take your computing to the next level the Actiontec Wireless Ready Gateway is sure to be one of the keys to your success Package Contents Four Port Actiontec Wireless Ready Gateway Power adapter Phone filters DSL cable Ethernet cable USB cable Installation CD ROM Quick start guides Minimum System Requirements Active DSL service Computer with an 10 Mbps or 10 100 Mbps ...

Page 5: ...tures This section contains a quick description of the Gateway s lights ports etc The Gateway has several indicator lights LEDs on its front panel a series of ports on its rear panel and two PCMCIA card slots on its left panel when viewed from the front Front Panel The front panel of the Four Port Gateway features seven lights Power Internet Wireless and Ethernet Network 4 Power Light The Power Li...

Page 6: ...computer A flashing Light signifies network traf fic across the specific Ethernet connection Left Side Panel The left side panel of the Gateway features two PC Card slots These slots can be used to enable the Gateway for wireless networking Note The upper PC Card slot is used for the Actiontec Wireless Networking PC Card The lower slot is reserved for future products Rear Panel The rear panel of t...

Page 7: ...ess will start about 10 seconds after releasing the Reset Switch Warning Do not unplug the power cord from the Gateway during the reset process Doing so may result in permanent damage to the Gateway Technical Support Self Help To obtain answers to DSL configuration questions visit the Qwest DSL Actiontec support page at this address http www qwest com dsl customerservice Actiontec1520 html A help ...

Page 8: ...o the Internet is available Advanced Feature Support Qwest DSL technical support provides the following advanced feature support for the Actiontec DSL Gateway Contact Qwest at 1 800 247 7285 for configuration assistance Enabling Website Blocking Enabling VPN Pass Through Enabling Disabling NAT Firewall configuration Changing the LAN IP address of the DSL Gateway Enabling Services Blocking Enabling...

Page 9: ...et Connection Sharing ICS Advanced LAN configuration with multiple computers Non Actiontec provided network card Ethernet cable installation configu ration or troubleshooting Commercial firewall software configuration contact the Actiontec Pay For Support Center at 1 888 825 9025 Actiontec net working support is provided for a fee of 29 95 per incident Other fee based fea ture support includes Por...

Page 10: ...ou did not order a technician install at the time of sale please contact Qwest Sales as soon as possible to order and schedule your installation If you security alarm is wired incorrectly it may not be able to make a notification call when the alarm is triggered Professional wiring is required to insure interoper ability Do not attempt the installtion yourself Qwest strongly recommends that you co...

Page 11: ...necting the Gateway to the computer Note The following procedures are for U S installations only Connecting Via Ethernet 1 Insert the Installation CD in the CD ROM drive of the computer The Installaton Buddy will start automatically Wait until the following screen appears read the onscreen instructions then click Next 2 Read the instructions select First Computer by clicking on the appropriate che...

Page 12: ...ay 3 Read the onscreen instructions regarding the terms and agreements of the rental contract click in the white circle next to I accept this agreement then click Next 4 Click the check box next to Ethernet Recommended then click Next ...

Page 13: ...0 Actiontec Wireless Ready DSL Gateway User Manual 5 Get the Welcome Letter or ISP Worksheet provided by the ISP Click Next 6 Read the onscreen information concerning home security alarms then click Next ...

Page 14: ...11 Chapter 2 Setting Up the Gateway 7 Make sure the items needed to connect the Gateway to the first computer on included in the kit then click Next 8 Get the Gateway from the kit then click Next ...

Page 15: ...ateway User Manual 9 Get the Power cord from the black bag and plug the smaller end into the black Power port on the rear panel of the Gateway then click Next 10 Plug the larger end of the Power cord into a power outlet then click Next ...

Page 16: ...the Gateway 11 Confirm the Power light on the front of the Gateway glows solid green then click Next 12 Get the yellow Ethernet cable from the kit and plug one end into a Yellow port on the back of the Gateway then click Next ...

Page 17: ...er end of the yellow Ethernet cable into an Ethernet port on the back of the computer Click Next Note An Ethernet port looks similar to a phone jack but is slightly larger 14 Make sure one of the Ethernet lights on the front of the Gateway glows solid green Click Next ...

Page 18: ... into the black Line port on the rear panel of the Gateway Click Next 16 Plug the other end of the black or green DSL cable into the phone jack clos est to the computer Click Next The Gateway is connected to a computer via Ethernet Next install the filters as described in Installing Filters on page 24 ...

Page 19: ...nstallation CD in the CD ROM drive of the computer The Installaton Buddy will start automatically Wait until the following screen appears read the onscreen instructions then click Next 2 Read the instructions select First Computer by clicking on the appropriate check box then click Next ...

Page 20: ...the Gateway 3 Read the onscreen instructions regarding the terms and agreements of the rental contract click in the white circle next to I accept this agreement then click Next 4 Click the check box next to USB then click Next ...

Page 21: ...8 Actiontec Wireless Ready DSL Gateway User Manual 5 Get the Welcome Letter or ISP Worksheet provided by the ISP Click Next 6 Read the onscreen information concerning home security alarms then click Next ...

Page 22: ...19 Chapter 2 Setting Up the Gateway 7 Make sure the items needed to connect the Gateway to the first computer on included in the kit then click Next 8 Get the Gateway from the kit then click Next ...

Page 23: ...ateway User Manual 9 Get the Power cord from the black bag and plug the smaller end into the black Power port on the rear panel of the Gateway then click Next 10 Plug the larger end of the Power cord into a power outlet then click Next ...

Page 24: ...21 Chapter 2 Setting Up the Gateway 11 Confirm the Power light on the front of the Gateway glows solid green then click Next 12 Get the purple USB cable from the kit then click Next ...

Page 25: ...ay User Manual 13 Plug the square end of the purple USB cable in the purple USB port on the back of the Gateway then click Next 14 Plug the other end of the purple USB cable into an USB port on the front or back of the computer Click Next ...

Page 26: ... into the black Line port on the rear panel of the Gateway Click Next 16 Plug the other end of the black or green DSL cable into the phone jack clos est to the computer Click Next The Gateway is connected to a computer via USB Next install the filters as described in Installing Phone Filters on page 24 ...

Page 27: ...telephones and other devices answering machines fax machines etc using the same phone line i e using the same phone number as the DSL line must have a phone filter installed To install a filter follow these instructions 1 Read the onscreen information get the Clear Bag then click Next 2 Remove the phone filters from the ClearBag Click Next ...

Page 28: ...lack or green DSL cable from the phone jack near your computer 4 Plug a phone filter into every phone jack with a telephone or other device connected to it then plug the ends of the phone lines disconnected in step 3 into the phone filters plugged into wall jacks Click Next Caution Do not plug a phone filter in the phone jack in which the black or green DSL cable is plugged ...

Page 29: ...ick Next If not installing a wall mount phone filter go step 7 6 Install a wall mount phone filter by removing the wall mount telephone and open ing the top and bottom toggles Then push the wall mount filter onto the wall jack push the toggles back into the closed position and remount the wall mount tele phone Click Next ...

Page 30: ...Next 8 If you answered No in the previous window go to Setting up the DSL Connection on page 31 If you answered Yes unplug the phone cord con nected to the telephone from its phone jack in the wall the click Next Note You may have already unplugged this phone cord Caution Do not unplug the black or green DSL cable from the phone jack near your computer ...

Page 31: ...teway The connections should look like the configuration in the picture below if the first computer is connected via Ethernet if the first computer is connected via USB the purple cable will be plugged into the purple port Click Next 10 Read the onscreen information concerning automatic water meters then click Next ...

Page 32: ...29 Chapter 2 Setting Up the Gateway 11 Make sure a phone filter is NOT connected to the green or black DSL cable and that the green or black DSL cable is connected as shown onscreen Ethernet USB ...

Page 33: ...ontec Wireless Ready DSL Gateway User Manual 12 Make sure the appropriate lights on the front of the Gateway glows solid green Click Next Ethernet USB Next go to Setting Up the DSL Connection on the next page ...

Page 34: ...o do this 1 Read the onscreen instructions choose the appropriate ISP option indicated in the Welcome Letter then click Next If MSN is selected go to step 2 If Other IP is selected go to step 3 2 Enter the user name and password in the appropriate text boxes or click the check box next to My ISP does not require this information then click Next Then go to step 7 ...

Page 35: ...rotocol PPPoE PPPoA or RFC 1483 as indicated in the Welcome Letter If PPPoE or PPPoA is selected got to step 4 If RFC 1483 is selected go to step 5 4 Enter the user name and password in the appropriate text boxes or click the check box next to My ISP does not require this information then click Next Then go to step 7 ...

Page 36: ...is available in the Welcome Letter When finished click Next If Static IP is selected go to step 6 If Dynamic IP DHCP is selected got to step 7 6 Enter the IP Address Subnet Gateway DNS 1 and DNS 2 information if applicable in the proper text boxes This information is available in the Welcome Letter When finished click Next ...

Page 37: ...he Installation Buddy checks the configuration of the Gateway 8 The Congratulations screen appears Read the onscreen information then click through the next few windows to exit the Installation Buddy The Gateway is successfully configured and ready for use ...

Page 38: ...L service Most Qwest DSL ISPs provide a dial up account for free If not there are a number of free Internet providers whose products make great backup Internet access in the unlikely event they are ever needed Connecting to the Internet Whether connecting via Point to Point Protocol PPPoE PPPoA or Bridging Mode RFC 1483 after connecting and configuring the Gateway the Internet connection is always...

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Page 40: ... the basic setup the user will need the Welcome Letter ISP Worksheet If the document is not available contact the ISP immediately Basic Setup To configure the gateway for basic operation 1 Open the Web browser In the address bar enter http 192 168 0 1 then press Enter on the keyboard 2 The Main Menu screen appears Select Setup Configuration 4 ...

Page 41: ...in the Set Up Configuration screen then click Begin Basic Setup 4 In the next window follow the onscreen instructions then click Next 5 In the next window select the type of connection by clicking on the circle next to PPPoA or PPPoE If unsure about the selection contact the ISP ...

Page 42: ...teway 7 Click Save and Restart in the Save and Restart screen 8 The Congratulations screen appears The Gateway is successfully configured The Power Light flashes rapidly while the Gateway restarts then glows steadily green when fully operational The Internet Light will also glow steadily green The Gateway is now configured and users can start surfing the Web If an error stating the Web browser was...

Page 43: ...40 Actiontec Wireless Ready DSL Gateway User Manual ...

Page 44: ...g a block of static IP addresses Configuring for a Single Static IP Address To set up the Gateway to use a single static IP address Note To complete this procedure you must have access to the Internet Service Provider ISP worksheet If no worksheet has been provided contact the ISP 1 Open the Web browser In the address bar enter http 192 168 0 1 then press Enter on the keyboard 2 The Main Menu scre...

Page 45: ...e Set Up Configuration screen select Non Windows Setup from the menu on the left side 4 The Actiontec DSL Modem Setup Page screen appears Using the Internet Service Provider ISP worksheet enter the following information ISP Protocol select Bridged PPPoA or PPPoE by clicking in the appropriate circle ISP Username ISP Password in the appropriate text boxes ...

Page 46: ...ained from the ISP work sheet in the IP text box Note The Subnet and Gateway text boxes are not used dur ing this installation 6 If provided with DNS settings on the ISP worksheet click the circle next to Static and enter the DNS addresses in the DNS Configuration section at the bottom of the Actiontec DSL Modem Setup Page screen If no DNS settings were provided go to step 7 ...

Page 47: ...en 9 Once the Gateway restarts return to the Setup Configuration screen and select Change Admin Password from the menu on the left side 10 The Change Admin Password screen appears Enter a new password in the New Password text box and re enter the password in the Re enter New Password text box Make sure to write this password down and keep it in a secure location This password will be needed to acc...

Page 48: ...P address Once the Power light stops blinking the Gateway is ready for use Configuring for a Block of Static IP Addresses To set up the Gateway to use a block of static IP addresses Note To complete this procedure you must have access to the Internet Service Provider ISP worksheet If no worksheet has been provided contact the ISP 1 Open the Web browser In the address bar enter http 192 168 0 1 the...

Page 49: ...3 In the Set Up Configuration screen read the instructions then select Advanced Setup from the menu on the left side 4 Click Begin Advanced Setup 5 The Configuring the Advanced Settings screen appears Select WAN IP Address from the menu on the left side ...

Page 50: ...bnet mask addresses assigned by the ISP in the Gateway Address and Unnumbered Subnet Mask text boxes respectively These addresses should be included on the ISP worksheet Click Next 7 In the Broadband Connection via PPPoE PPPoA screen enter the user name and password assigned by the ISP in the appropriate text boxes then click Next four times ...

Page 51: ...appropriate text boxes Note If the ISP did not provide static DNS addresses leave the DNS option at Dynamic Also if the DHCP server option is turned off this screen will not appear The Gateway will obtain dynamically assigned DNS addresses if supported by the ISP with static IP addresses 9 Click Save and Restart from the menu on the left side 10 The Save and Restart page appears Click Save and Res...

Page 52: ... in the Re enter New Password text box Make sure to write this password down and keep it in a secure location The password will be needed to access to the Gateway s Web setup screens 13 Click Save and Restart at the bottom of the screen 14 The Save and Restart page appears Click Save and Restart to save the set tings changed in the Change Admin Password screen The Gateway has been configured to su...

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Page 54: ...dvanced Setup To access the Advanced Setup configuration screens follow these instructions 1 Open the Web browser In the address bar enter http 192 168 0 1 then press Enter on the keyboard 2 The Main Menu screen appears Select Setup Configuration 3 In the Set Up Configuration screen read the instructions then select Advanced Setup from the menu on the left side 6 ...

Page 55: ...s name in the menu bar on the left Note To save changes made in any of the Advanced Setup screens click Save and Restart at the bottom of the gray menu on the left side of the screen WAN IP Address Selecting WAN IP Address in the Advanced Configuration screen generates the WAN IP Address screen WAN IP Address allows manual set up of the IP address of the Gateway There are five ways to do this Tran...

Page 56: ...resent check with the Internet Service Provider ISP before continuing After selecting a connection type click Next to continue configuring the connection Transparent Bridging Select this option to use the Gateway as a transparent bridge This option should only be used if the Gateway is being used as a Modem to connect one computer to the Internet via a DSL connection When the Gateway is being used...

Page 57: ...n if it is dropped or disconnected during an online session Obtain an IP Through DHCP Select this option if the IP service is configured to use RFC 1483 Bridged or Routed used for configurations without a Static IP assigned by an ISP In this mode the Gateway will query the Internet Service Provider ISP to receive the IP address and routing information which will terminate at the Gateway as opposed...

Page 58: ...IP Address Subnet Mask and Default Gateway Address provided by the ISP in the Broadban Connection via Static IP Address screen which causes the IP address and routing information to terminate at the Gateway as opposed to the IP address and routing information being bridged to terminate at the computer This allows the use of the router capabilities for the Local Area Network LAN Note Contact the IS...

Page 59: ...ered Mode by clicking in the appropriate check box Then enter the IP Address and Subnet Mask in the Gateway Address and Unnumbered Subnet Mask text boxes below the Unnumbered IP Address Click Next then click Save and Restart to make all changes permanent The Unnumbered Mode feature automatically configures the appropriate IP rout ing for the IP Address block The IP route will bypass NAT enabling t...

Page 60: ... click Next then click Save and Restart to make all changes permanent Wireless Settings Selecting Wireless Settings in the Advanced Configuration screen generates the Wireless Settings screen Modify the wireless capabilities of the Gateway here ESSID ESSID is the network name assigned to the wireless network The factory default setting is ACTIONTEC Although Actiontec recommends keeping the default...

Page 61: ...ction Off Selecting Off disables encryption Selecting this option allows any computer with wireless capability and the correct ESSID value to join the wireless network 64 bit WEP 64 bit WEP requires four separate keys Each key comprises five hexadecimal digit pairs A hexadecimal digit consists of an alphanumeric character ranging from 0 9 or A F An example of a 64 bit WEP key is 4E A3 3D 68 72 To ...

Page 62: ...Note Not all wireless PC Cards support 128 bit WEP Ensure that all PC Cards installed in the networked computers support 128 bit WEP before activating Important Wireless networking devices use public radio chan nels to transmit voice and data communications Although WEP is the standard security technology used today and offers some degree of security Qwest cannot guarantee the security privacy or ...

Page 63: ...ature allows the user to control their Wireless LAN Network by denying or allowing wireless access by specifying the MAC Address of the wireless client s allowed or denied on the wireless network After changing settings click Next or Back to continue or Save and Restart to make all changes permanent LAN IP Address Selecting LAN IP Address in the Advanced Configuration screen generates the LAN IP A...

Page 64: ...ick Next or Back to continue or Save and Restart to make all changes permanent DHCP Server Selecting DHCP Server in the Advanced Configuration screen generates the DHCP Server screen The Gateway has a built in DHCP Dynamic Host Configuration Protocol server that automatically assigns a different IP address to each computer on the network eliminating IP address conflicts The factory default setting...

Page 65: ... 168 0 254 to each computer on the net work Note that the first three groups of numbers of the addresses are identical this means they are on the same subnet The IP address of the Gateway must be on the same subnet as the IP address range it generates For instance if the Gateway s IP address is changed to 10 33 222 1 set the beginning IP address to 10 33 222 2 and the ending IP address to 10 33 22...

Page 66: ...Blocked IP Address List text box 4 To remove blocked services select the computer s IP address in the Blocked IP Address List text box and click Remove Netmeeting If a computer on the network uses Netmeeting enable Netmeeting by clicking the circle next to On and entering the IP address of the computer Click Next then click Save and Restart to apply the settings If Net meeting is not needed click ...

Page 67: ... Add The blocked Web site address will be displayed in the Blocked Website List text box and will not be available to com puters on the network To remove a blocked Web site click on it in the Blocked Website List then click Remove VPN Pass Through Selecting VPN Pass Through in the Advanced Configuration screen generates the VPN Pass Through screen To set up Virtual Private Networking VPN using IPS...

Page 68: ... the Internet activate Remote Management by selecting On and writing down the WAN IP address of the Gateway see WAN IP Address On a computer outside of the network open a Web browser and enter the Gateway s WAN IP address in the address text box The Gateway s Main Menu or a password prompt if a password has been set appears in the browser window Note Before Remote Management can be activated the a...

Page 69: ...xample To use port forwarding enter the IP port range in the IP Port Range text boxes If more than 10 ports are needed Actiontec rec ommends using DMZ Hosting See DMZ Hosting below for more information Choose the protocol type from the Protocol list box then enter the IP address of the computer on the network to be used as a host Click Add The forwarded ports appear in the List of Forwarded Ports ...

Page 70: ...ced Configuration screen generates the DMZ Hosting screen To use DMZ hosting enter the IP address of the computer on the network to be used as a DMZ host in the DMZ Host IP Address text box then click On DMZ hosting is used to support online gaming and Internet conferencing services These programs usually require multiple open ports making the network accessi ble from the Internet DMZ hosting symb...

Page 71: ...ded for the network See Appendix E for details concerning each level of security Dynamic Routing Selecting Dynamic Routing in the Advanced Configuration screen generates the Dynamic Routing screen If a router is set up behind the Gateway in the network configuration consult the documentation that came with the router to see what kind of Dynamic Routing is required then select the needed option ...

Page 72: ...e Gateway to be accessed by outside parties Do not turn NAT off unless instructed to do so by the Internet Service Provider ISP Static Routing Selecting Static Routing in the Advanced Settings screen generates the Static Routing screen Enter the addresses in their respective text boxes then click Add The address will appear in the Static Routing Table To remove an address high light it by clicking...

Page 73: ...nique to every networkable device Some Internet Service Providers ISP require a MAC address to validate a computer s permission to be on their net work If the ISP requires this information obtain the MAC address of the computer originally configured for the ISP see Appendix D for instructions to determine the computer s MAC address Enter the MAC address in the User Select WAN MAC Address text boxe...

Page 74: ...than connecting or disconnecting from the Internet can be changed from the Current Status screen Firmware Version Displays the firmware version the Gateway is currently running MAC Address Displays the MAC Media Access Control address of the Gateway WAN Connection Displays the state of the connection to the ISP service Connected or Disconnected WAN Mode Displays the type of connection used to comm...

Page 75: ... ISP assigned to the Gateway WAN DNS 1 2 Displays the Domain Name Server address es the ISP assigned to the Gateway LAN IP Address Displays the Local Area Network s LAN IP address LAN Net Mask Displays the Subnet Mask address configured for the LAN IP address LAN DHCP Server Displays the state of the DHCP Server On or Off In the left hand column there are other Status options available Routing Tab...

Page 76: ...Routing Table generates the Routing Table screen This screen displays on overview of the Gateway s routes WAN Status Selecting WAN Status generates a Current Status screen This screen displays on overview of the Gateway s WAN Wide Area Network connection ...

Page 77: ...is screen displays on overview of the Gateway s LAN Local Area Network port connections Active User List Selecting Active User List generates the Active User List screen This screen dis plays a list of the users currently connected to the Gateway accessing the Internet with Network Address Translation NAT security activated ...

Page 78: ...he Web activity log can be viewed the DSL settings changed the Gateway s factory default settings restored and the Gateway s firmware upgraded Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Gateway s network has visited To access the Web Activity Log select Web Activity Log from the Utilities screen 7 ...

Page 79: ...estore Default Settings from the Utilities screen When the Restore Default Settings screen appears click Restore Default Settings Any changes made to the Gateway s settings in the Custom Setup screens will be lost and the factory default settings will be restored During this process the Gateway s Power Light flashes and the Gateway is disabled Warning Do not unplug the power cord from the Gateway ...

Page 80: ... upgrade file upgrade exe 3 Click Start The upgrade process begins Warning Do not unplug the power cord from the Gateway during the Upgrade Firmware process Doing so may result in permanent damage to the Gateway 4 After the upgrade is complete unplug the power cord from the Gateway then plug it back in again 5 When the Power Light stops flashing and glows steadily green the Gateway is fully operat...

Page 81: ...o locate the downloaded file on the hard drive 5 When the location of the downloaded file appears in New Firmware Image text box click Upgrade 6 Read and follow the onscreen instructions Warning Do not unplug the power cord from the Gateway during the Upgrade Firmware process Doing so may result in permanent damage to the Gateway 7 After the upgrade is complete unplug the power cord from the Gatew...

Page 82: ...e ways Ethernet USB or wirelessly Ethernet 1 Insert the Installation CD in the CD ROM drive of the computer The Installaton Buddy will start automatically Wait until the following screen appears read the onscreen instructions then click Next 2 Read the instructions select Additional Computer by clicking on the appro priate check box then click Next 8 ...

Page 83: ...80 Actiontec Wireless Ready DSL Gateway User Manual 3 Select Wired then click Next 4 Select Ethernet then click Next ...

Page 84: ...apter 8 Building a Network 5 When the next window appears select the ISP service provided then click Next 6 When the next window appears get the Yellow Ethernet Cable from the Quick Start Kit then click Next ...

Page 85: ...ow Ethernet Cable into one of the Yellow Ports on the back of the Gateway then click Next 8 Plug the other end of the Yellow Ethernet Cable into an Ethernet port on the back of the computer then click Next Note An Ethernet port looks similar to a phone port but is slightly bigger ...

Page 86: ...83 Chapter 8 Building a Network 9 Make sure one of the Ethernet Network Lights glow steadily green then click Next 10 In the next window the Installation Buddy checks the configuration of the Gateway ...

Page 87: ...s window appears The computer is connected to the network via Ethernet USB 1 Insert the Installation CD in the CD ROM drive of the computer The Installaton Buddy will start automatically Wait until the following screen appears read the onscreen instructions then click Next ...

Page 88: ...85 Chapter 8 Building a Network 2 Read the instructions select Additional Computer by clicking on the appro priate check box then click Next 3 Select Wired then click Next ...

Page 89: ...86 Actiontec Wireless Ready DSL Gateway User Manual 4 Select USB then click Next 5 When the next window appears select the ISP service provided then click Next ...

Page 90: ...ing a Network 6 When the next window appears get the purple USB Cable from the Quick Start Kit then click Next 7 Plug the square end of the purple USB Cable into the Purple Port on the back of the Gateway then click Next ...

Page 91: ... Ready DSL Gateway User Manual 8 Plug the other end of the purple USB Cable into an USB port on the front or back of the computer then click Next 9 Make sure the Power and Internet Lights glow steadily green then click Next ...

Page 92: ...89 Chapter 8 Building a Network 10 In the next window the Installation Buddy checks the configuration of the Gateway 11 A congratulations window appears The computer is connected to the network via USB ...

Page 93: ... wireless adapter USB wireless adapter etc 1 Insert the Installation CD in the CD ROM drive of the computer The Installaton Buddy will start automatically Wait until the following screen appears read the onscreen instructions then click Next 2 Read the instructions select Additional Computer by clicking on the appro priate check box then click Next ...

Page 94: ...91 Chapter 8 Building a Network 3 Select Wireless then click Next 4 Read the onscreen Rental Agreement then click Next ...

Page 95: ...next window appears Follow the instructions and insert the Connection 1 2 3 CD into the computer s CD ROM drive to set up the wireless connection When the procedure on the Connection 1 2 3 CD is complete the computer will be connected to the network wirelessly ...

Page 96: ... connect to the Gateway Ensure the Subnet Mask address is set to 255 255 255 0 by clicking Status in the Main Menu screen Cannot Connect to the Internet Ensure both ends of the power cord and all network cables are properly connected Ensure the Subnet Mask address is set to 255 255 255 0 by clicking Status in the Main Menu screen Verify the Gateway s settings are the same as the computer by clicki...

Page 97: ... 255 If the Ethernet adapter is showing an incorrect IP address enter ipconfig release at the prompt then press Enter on the keyboard which sets all values back to 0 zero Next enter ipconfig renew at the prompt then press Enter on the keyboard this process may take a few seconds The renewed IP address should be on the 192 168 0 X network If an error occurs or the IP address renews with an address ...

Page 98: ...y all the computers are working properly Ensure the IP settings are correct Ensure the Gateway is on and connected properly Verify the Gateway s settings are the same as the computer by clicking Status in the Main Menu screen Check the cable DSL modem by attempting to connect to the Internet ...

Page 99: ...96 Actiontec Wireless Ready DSL Gateway User Manual ...

Page 100: ...hat appears 3 When the System Properties window appears select General The version of the operating system processor type and amount of RAM installed in the computer are listed here 4 Close the System Properties window 5 From the desktop double click on My Computer 6 Right click the icon representing your hard disk For example Local Disk C Some computers have multiple hard disks 7 From the menu th...

Page 101: ... the down arrow next to the Look In text box and select My Computer from the list that appears 6 Click Find Now 7 When the search is complete note the directory path that appears most often in the In Folder column For example C WINDOWS SYSTEM 8 The Windows operating system files are located in this directory Write down the directory path for future reference 9 Close the Find All Files window Windo...

Page 102: ...is directory Write down the directory path for future reference 8 Close the Search Results window Windows NT 4 0 1 From the desktop click Start 2 When the menu appears select Find then Files or Folders 3 When the Find All Files window appears select Name Location 4 In the Named text box enter i386 5 Click the down arrow next to the Look In text box and select My Computer from the list that appears...

Page 103: ...e reference 9 Close the Search Results window Wiring Information This section contains information about how to connect the Gateway to a two line phone a security alarm system an automatic water meter and a PBX or key phone system sharing a line with Qwest DSL Two Line Phone If Qwest DSL is connected in a location with two phone lines using two separate phone numbers the DSL phone filters must be ...

Page 104: ...ne cord coupler to 2 line modular adapter 2 7 Install a short length of phone cable between the line cord coupler and the telephone If Qwest DSL is on Line 2 use the same procedure but install the phone filter on Line 2 Security Alarm System If your home or business has an alarm system and Qwest DSL shares the same phone line you have special wiring needs If you did not order a technician install ...

Page 105: ...y System To share Qwest DSL with telephone line in an office PBX or key system 1 In the building s phone closet splice into two lines the telephone line on which Qwest DSL is installed 2 On one of the spliced lines connect the Gateway The Gateway should be con nected as close as possible to the telephone network to assure a strong signal 3 Connect the Gateway to a computer or LAN hub via Ethernet ...

Page 106: ... and the Gateway are on the same subnet To set up static IP on a computer select the operating system and follow the instructions Note The following procedures are based on the Gateway s fac tory default IP address If the Gateway s IP address has been changed enter the new IP address when instructed to enter an IP address Windows 98 SE 1 From the desktop click on the Start button in the lower left...

Page 107: ...104 Actiontec Wireless Ready DSL Gateway User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network ...

Page 108: ...The TCP IP Properties window appears Select IP Address 7 In the IP Address tab make sure the the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 8 Enter the following numbers in the IP Address text box 192 168 0 2 Do not include the periods they are automatically entered ...

Page 109: ...sappears 11 In the Network window click OK The Network window disappears 12 The System Settings Change window appears asking whether the computer should be restarted Click Yes The computer restarts It is now set up with a static IP address allowing the user to access the Modem s Advanced Setup utility Windows Me 1 From the desktop click on the Start button in the lower left corner 2 From the menu ...

Page 110: ...107 Appendix B Static IP Address on the Computer 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network ...

Page 111: ...6 The TCP IP Properties window appears Click IP Address 7 In the IP Address tab make sure the the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 8 Enter the following numbers in the IP Address text box 192 168 0 2 Do not include the periods they are automatically entered ...

Page 112: ... connection to network media click on it to uncheck the box 12 In the Network window click OK The Network window disappears 13 The System Settings Change window appears asking whether the computer should be restarted Click Yes The computer restarts It is now set up with a static IP address allowing the user to access the Modem s Advanced Setup utility Windows 2000 1 From the desktop click on the S...

Page 113: ...110 Actiontec Wireless Ready DSL Gateway User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network and Dial up Connections ...

Page 114: ...ber may be displayed after the Local Area Connection If there is more than one Local Area Connection listed locate the one that corre sponds to the network card installed in the computer by finding the name of the network card in the Device Name column 6 The Local Area Connection Status window appears Select General then click Properties ...

Page 115: ...t Protocol TCP IP 9 The Internet Protocol TCP IP Properties window appears 10 In the General tab make sure the the circle next to Obtain an IP Address automatically is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 11 Enter the following numbers in the IP Address text box 192 168 0 2 Do not include the periods they are automatically...

Page 116: ...ick OK The Local Area Connection Properties window disappears 15 Click Close in the Local Area Connection Status window The window disap pears 16 Close the Network and Dial up Connections window by clicking on the x button at the upper right corner of the window The computer is now set up with a static IP address allowing the user to access the Modem s Advanced Setup utility Windows XP 1 From the ...

Page 117: ...114 Actiontec Wireless Ready DSL Gateway User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network Connections ...

Page 118: ...y be displayed after the Local Area Connection If there is more than one Local Area Connection listed locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the Device Name column 6 The Local Area Connection Status window appears Select General then click Properties ...

Page 119: ...hecked are used by this connection list box double click Internet Protocol TCP IP 9 The Internet Protocol TCP IP Properties window appears 10 In the General tab make sure the the circle next to Obtain an IP Address automatically is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone ...

Page 120: ...tered 13 Click OK The Internet Protocol TCP IP Properties window disappears 14 In the Local Area Connection Properties window click OK The Local Area Connection Properties window disappears 15 Click Close in the Local Area Connection Status window The window disappears 16 Close the Network and Dial up Connections window by clicking on the x button at the upper right corner of the window The comput...

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Page 122: ...ty is ultimately the end user s responsibility Please secure your computer and don t be a victim Securing the Gateway and Computer The Qwest DSL web site explains how to secure your computer and modem from attack Go to http www qwest com dsl then click Security The topics featured include Modem security Computer operating system security Physical system security The following sections briefly disc...

Page 123: ...ng to access the computer Gateway Security If connecting to the ISP through Point to Point Protocol PPP be sure to provide the Gateway an administrative password If a password is not set someone on the Internet can access the Gateway and change its configuration or steal your PPP login name and password For instructions on setting the password see the Advanced Setup chapter If connecting to the IS...

Page 124: ...using a network application that allows remote access consider installing a firewall Electronic Security Here are two methods to secure your computer electronically Network Address Translation If a local area network and a PPP connection to the ISP using dynamic IP addresses through a DHCP server are being used Network Address Translation NAT is being used NAT provides a very basic level of securi...

Page 125: ...l products are changing rap idly as more homes and businesses establish high speed digital connections between their local area networks and the Internet For more information about firewalls including vendors who sell firewall prod ucts go to the Qwest DSL Web site and click the Security topic Firewall prod ucts are available from computer and networking equipment retailers ...

Page 126: ...83 2364 2516 Protocol LAN CSMA CD WAN PPP DHCP Static IP WAN Full rate ADSL Interface LAN GS204AD9 01 10 100 RJ 45 switched ports 4 USB port 1 Expansion PCMCIA expansion slot 2 Speed LAN Ethernet 10 100Mbps auto sensing Wireless 802 11b 11Mbps optimal see Wireless Operating Range for details Cabling Type Ethernet 10BaseT UTP STP Category 3 or 5 Ethernet100BaseTX UTP STP Category 5 USB D ...

Page 127: ...5 5 Mbps Up to 396 1300 ft 2 Mbps Up to 457M 1500 ft 1 Mbps Topology Star Ethernet LED Indicators Power Internet Wireless Ethernet Network 4 Environmental Power Input External 12V DC 1 2 A Certifications FCC Class B FCC Class C part 15 68 CE Mark Commercial UL Operating Temperature 0º C to 40º C 32ºF to 104ºF Storage Temperature 20ºC to 70ºC 4ºF to 158ºF Operating Humidity 10 to 85 non condensing ...

Page 128: ...bile computer connected to a network DHCP Dynamic Host Configuration Protocol A protocol designed to automatically assign an IP address to every computer on your network DNS Domain Name System Server Address Allows Internet host computers to have a domain name and one or more IP addresses A DNS server keeps a database of host computers and their respective domain names and IP addresses so that whe...

Page 129: ...ess is only required when using a cable or DSL modem ISP Internet Service Provider A business that allows individuals or businesses to connect to the Internet LAN Local Area Network A group of computers and devices connected together in a relatively small area such as a house or an office A home network is considered a LAN MAC Media Access Control Address The hardware address of a device connected...

Page 130: ... Protocol Internet Protocol The standard protocol for data transmission over the Internet WAN Wide Area Network A network that connects computers located in separate areas i e different buildings cities countries The Internet is a WAN WECA Wireless Ethernet Compatibility Alliance An industry group that certifies cross vender interoperability and compatibility of IEEE 802 11b wireless networking pr...

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Page 132: ...he Gateway s network can not access a computer on the network via the http service in this case no comput ers on the network can be used as a Web server i e hosting a Web site accessible to outside users However since yes is listed in the Out column all computers on the Gateway s network can access the Internet via the http port If Basic Security is selected in the Firewall screen firewall filteri...

Page 133: ...es real audio video 7070 yes no icmp n a no yes H 323 1720 no yes T 120 1503 no yes SSH 22 no yes Low Security Level Service Port In Out http 80 no yes dns 53 yes yes ftp 21 no yes telnet 23 no yes smtp 25 no yes pop3 110 no yes nntp 119 no yes real audio video 7070 yes no icmp n a yes yes H 323 1720 yes yes T 120 1503 yes yes SSH 22 yes yes Basic Security Level NAT Network Address Translation onl...

Page 134: ...fer files over the Internet telnet An Internet communications protocol enabling one computer to function as a terminal working from another remote computer smtp Simple Mail Tranfer Protocol A protocol used to transfer email between com puters over the Internet Can be used to send and receive mail pop3 Post Office Protocol 3 Another protocol used to transfer email between com puters Usually employs...

Page 135: ...nformational messages to be transferred over the Internet H 323 A standard protocol for sending audio and video over the Internet T 120 A standard protocol for multimedia teleconferencing over the Internet SSH Secure Shell A method for the secure transfer of files from another computer Also enables remote capabilities terminal log in ...

Page 136: ...X Note When installing any software consult the user manual and help files supplied with the software for detailed information Actiontec provides the following information as a guideline only Classic To configure the Router Open Transport 2 5 2 or above must be loaded on the computer 1 Click Apple Control Panels then TCP IP G ...

Page 137: ...om the Configure drop down list 6 Ensure the Use 802 3 option is not checked 7 Disregard any addresses in the IP Address text boxes They will be reacquired when the first connection is made 8 Click Options and when the TCP IP Options window appears select Active Ensure the Load only when needed option is not checked then click OK 9 Close the TCP IP window and when prompted to save changes click Sa...

Page 138: ...ple Menu The Network window appears 2 Select Built In Ethernet from the Show drop down list 3 Select TCP IP and from the Configure drop down list select Using DHCP 4 Click Apply Now and close the System Preferences application The TCP IP settings are configured Next go to Connecting to the ISP on page 136 ...

Page 139: ...ng to the ISP 1 Open the Web browser In the address bar enter http 192 168 0 1 then press Enter on the keyboard 2 The Main Menu screen appears Select Setup Configuration 3 In the Set Up Configuration screen select Non Windows Setup from the menu on the left side ...

Page 140: ...Static Using the Internet Service Provider ISP Worksheet provided by the ISP enter the information in the appropriate text boxes If no worksheet has been provided contact the ISP 5 Click Save and Restart at the bottom of the Actiontec DSL Modem Setup Page screen The Gateway will be ready to use when the Power and Internet Lights stop blinking For other configuration options see Using Advanced Setu...

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Page 142: ...rmined by turning the equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced rad...

Page 143: ...require ments the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter For questions regarding your product or the FCC declaration contact Actiontec Electronics Inc 760 North Mary Ave Sunnyvale CA 94086 United States Tel 408 752 7700 Fax 40...

Page 144: ...ctronics warrants the media con taining software against failure during the warranty period The only updates that will be provided are at the sole discretion of Actiontec Electronics and will only be available for download at the Actiontec Web site www actiontec com Actiontec Electronics sole obligation under this express warranty shall be at Actiontec Electronics option and expense to refund the ...

Page 145: ...epaired or replaced item will be shipped to Customer at Actiontec Electronics expense not later than thirty 30 days after Actiontec Electronics receives the defective product Return the product to In the United States Actiontec Electronics Inc 760 North Mary Avenue Sunnyvale CA 94085 Actiontec Electronics shall not be responsible for any software firmware informa tion memory data or Customer data ...

Page 146: ...DVISED OF THE POS SIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACE MENT OR REFUND OF THE PURCHASE PRICE PAID AT ACTIONTEC ELECTRON ICS OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Disclaimer Some countries states or provinces do not allow the exclusion or limi tation of implied warranties o...

Page 147: ... Manual Governing Law This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws and principles and excluding the United Nations Convention on Contracts for the International Sale of Goods ...

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