actiiv ACMMD001, User Manual

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ABOUT BLOOD PRESSURE TROUBLESHOOTING
19 18
Why does my blood pressure vary,
even in one day?
PROBLEM SYMPTOM CHECK THIS REMEDY
No power
Low
batteries
Error
message
Display is dim or
will not light up.
Show on
the display
shows
Data communication
has failed
Make sure that phone’s
Bluetooth is on or within
the distance range
E 2 shows The cuff is very tight
Refasten the cuff and
then measure again.
E 3 shows
The pressure of the
cuff is in excess.
Relax for a moment
and then measure again.
E 9 shows
Product has not been
activated.
Reactivated
E 10 or
E 11 shows
The monitor detected
motion while measuring.
Movement can affect the
measurement. Relax for a
moment and then
measure again.
E 20 shows
E 21 shows
Relax for a moment and
then measure again.
EExx,shows on
the display.
A calibration error
occurred.
Retake the measurement.
If the problem persists,
contact the retailer or our
customer service
department for further
assistance.
The measurement
process does not detect
the pulse signal.
Loosen the clothing on
the arm and then
measure again.
Measured incorrectly.
Power is exhausted. Charge the power
Power is low. Charge the power
1. Individual blood pressure varies every
day. It is also affected by the way you tie
your cuff and your measurement
position, so please take the measure-
ment in the same conditions.
2. Blood pressure variation is greater if
the person takes medication.
3. Make sure you wait at least 3 minutes
before taking another measurement.
Will I get the same result if I
measure on the right wrist?
It is ok to use the device on both wrists, but
the results may differ depending on the
person. It is recommended that you measure
on the same wrist every time to maintain an
accurate record of measurements.
Why is the blood pressure
I get from the hospital different from home?
Blood pressure can vary even during a 24 hour period due to influences like
the weather, emotions, exercise etc. You may experience different
environmental and emotional conditions at a hospital compared to at home
which can affect your blood pressure measurements.
This section includes a list of error messages and frequently
asked questions for problems you may encounter with your
blood pressure monitor. If the product is not operating as
you think it should, check here before contacting support.