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Acroprint timeQplus TQ600, User Manual

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Acroprint timeQplus TQ600 User Manual Download Page 15

 

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Summary of Contents for timeQplus TQ600

Page 1: ...TQ600 User Manual Proximity Badge Terminal Fingerprint Terminal ...

Page 2: ......

Page 3: ...ance could void the user s authority to operate the equipment Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil numerique de la classe A est conforme a la norme NMB 003 Du Canada Lithium Battery Caution The circuit board on this terminal is populated with a lithium battery to protect data or programs stored in the Random Access Memory RAM Do not under any circumsta...

Page 4: ...ding equipment to which this declaration relates are in conformity with the following standards EN61000 6 1 EN55022 2006 EN55024 1998 A1 2001 A2 2003 I the undersigned hereby declare that the equipment specified above conforms to the above directive and standards Raleigh North Carolina USA September 15 2008 W Glenn Robbins All Rights Reserved COPYRIGHT 2008 Acroprint Time Recorder Company ...

Page 5: ...9 Threshold 9 User ID PIN number 11 Privilege Levels 11 Start up 12 Enrolling Fingerprint Terminals 13 Fingerprint Enrollment Tips 13 Enrolling Users Fingerprint Terminals 16 Fingerprint Enrollment 17 Testing a Fingerprint Enrollment 19 Enrolling Auxillary Fingerprints 19 Password Enrollment 20 Fingerprint Password 22 User Verification Types 24 Fingerprint Verification 24 ...

Page 6: ... 32 Prvilege Levels 34 Enroll w Privilege Level 35 Delete User Data 37 Options 38 System Options 39 Set Date and Time 39 Changing the Time Format 40 Changing the Language 40 Changing the Date Format 41 Advanced Options 42 Power Manager 44 Communication Options 46 Log Options 47 Auto Test 48 System Information 49 View Time and Attendance Records 51 ...

Page 7: ...eview Individual Attendance Records 52 Browsing Attendance Records 53 Cleaning the TQ600 55 Troubleshooting 56 Appendix 58 USB Flash Drive Management 58 Bell Schedule 58 Reserve Battery Mini UPS 59 Daylight Saving Time DST 60 Work Codes 61 ...

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Page 9: ... sunlight Bright light may significantly affect fingerprint reads or cause fingerprint verification to fail The terminal is designed for indoor use in a temperature range of 32 104º F 0 40º C Keep the terminal away from heat sources such as radiators The terminal warranty does not cover defects or damages arising from improper installation improper storage abuse ordinary wear or unauthorized servi...

Page 10: ...ox badge is a faster method of verifying a user since you only need place your badge near the front of the terminal for verification but security could be circumvented since a user other than the owner of the badge can use the badge This manual provides information for both terminal configurations Sections specifically about fingerprint verification or proximity badge verification will pertain onl...

Page 11: ... second 2 Error Condition Fingerprint or Badge not Enrolled Red light shines for 2 seconds 3 Transaction Fingerprint or Badge Read successful Green light shines for 2 seconds Note Contact Acroprint support if you receive any LED sequence other than those listed above ...

Page 12: ... 4 Menu Tree 2 ...

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Page 16: ...ication are user enrollment and user verification User Enrollment Fingerprints Enrollment is the process of capturing a user s fingerprint and storing it as a template in the TQ600 along with a unique five 5 digit user ID The user s fingerprint template is created by taking three sample fingerprints on the TQ600 Each user should enroll at least two different fingers so that if an enrolled finger i...

Page 17: ...e deemed a match It can be thought of as the minimum accuracy required to confirm a fingerprint match Some biometric systems call this the sensitivity level If the score resulting from a fingerprint read compared to a fingerprint template stored in the terminal exceeds the threshold the templates are approved as a match though the templates themselves are not identical The threshold establishes a ...

Page 18: ...print read accurately corresponds to the correct stored fingerprint template Lowering the threshold increases the possibility of a false acceptance The correct balance is vital for maximum security as well as usability Notice FAR and FRR are interrelated For example raising the threshold reduces FAR but increases FRR while lowering the threshold increases FAR but reduces FRR The threshold value ca...

Page 19: ...d information categories Privilege levels are built in terminal functions that can be set as required The TQ600 has four user privilege levels User Enroller Admin administrator and Supervisor z Users are people whose identity must be verified to record time such as punching in out or the time spent working on a job or working in specific departments z Enrollers can enroll supervisors administrator...

Page 20: ...s administrative privileges enroller administrator or supervisor in the terminal ALL users will be enrolled with Supervisor privileges To change a user that is currently enrolled as an administrator or enroller delete the user and then re enroll the user with the new privilege level Start up Press the power button to turn the TQ600 on The Start up window will appear Press and hold the power button...

Page 21: ...you use your index or middle finger for enrollment If the fingerprints on your preferred hand are worn or damaged try using your other hand The TQ600 will require three 3 sample fingerprints to enroll a user Place your finger in the middle of the sensor To ensure better fingerprint reads take each fingerprint sample with slightly different positioning one centered one rolled slightly to the left a...

Page 22: ... 14 CORRECT finger positioning Place finger flat on the sensor surface Place finger in the center of the sensor surface INCORRECT finger positioning ...

Page 23: ...ged or missing If the user s fingers are small select the thumb How to position the finger Place finger in the middle of the sensor keep finger flat on the sensor and apply pressure while covering as much of the sensor window as possible DO NOT touch the sensor in an angled or tilted position DO NOT slide finger Fingerprint pattern change For a user with a worn or injured finger the identification...

Page 24: ... or Fingerprint with Password Enrollment Fingerprint Enrollment is preferable for personnel with good fingerprint definition Fingerprint with Password is preferable for users that have difficulty verifying their finger print Password Enrollment is necessary for users whose fingerprints are too worn or damaged for the terminal to read their fingerprint To start the enrollment process identify yours...

Page 25: ... scroll down in the menu F4 OK use to select a menu item 1 Press MENU select User Manage press OK select Enroll User press OK Three enrollment methods are displayed select Enroll FP press OK The following screen is displayed 2 Press OK The following screen is displayed New Enroll UserID 00001 ESC OK Enroll FP New Enroll ESC OK ...

Page 26: ...s 4 You will be prompted to take 3 samples of your fingerprint If the test is successful three times in a row the following appears 5 Press OK the previous message continues to be displayed while the template is created If your identity cannot be verified you are prompted to try again and you must restart the verification procedure Refer to Step 2 New Enroll 00011 0 ESC OK Save New Enroll 00011 0 ...

Page 27: ...erprint the user should try 1 1 verification refer to page 25 Enrolling Auxiliary Fingerprints It is a good practice to enroll at least two fingers for each user Press MENU select User Manage press OK select Enroll User press OK select Enroll FP press OK the following appears Press ESC to cancel the new enrollment enter the User ID PIN number of the user you wish to enroll an additional fingerprin...

Page 28: ...press OK The following screen is displayed 2 Press OK to enroll new user the following screen is displayed 3 Note The next available User ID is displayed Press OK to choose this ID or enter a User ID range is 1 to 65534 press OK The following screen is displayed Enroll Pwd New Enroll ESC OK New Enroll Input Pwd_ ESC OK New Enroll User ID 00006 ESC OK ...

Page 29: ...5 Press OK the following screen is displayed 6 Press OK Press ESC to exit user enrollment or press OK to continue Password enrollment New Enroll Input Pwd Pwd Affirm New Enroll 00006 P ESC OK Save Note 00006 P P means password enrollment ...

Page 30: ...l User press OK Three enrollment methods will be displayed select FP Pwd press OK The following screen is displayed 2 Press OK the following appears 3 Press OK the following appears New Enroll 00008 0 Place Finger ESC Exit New Enroll User ID 00008 ESC OK FP Pwd New Enroll ESC OK ...

Page 31: ...ears 6 Input the password again press OK the following appears 7 Press OK the previous message continues to be displayed while the template is created New Enroll 00008 0P ESC OK Save New Enroll 00008 0 Input Pwd Pwd Affirm New Enroll 00008 0 Input Pwd ESC OK Note 0000 0P 0P indicates first fingerprint and password ...

Page 32: ...te of the User ID that was entered thus a 1 1 comparison The 1 1 verification method is the fastest verification method since it only has to compare the user s fingerprint to one template stored in the terminal 1 In the initial interface enter your ID number and the following appears Note The User ID is 5 digits If you enter a number with less than 5 digits the TQ600 adds 0 s in order to create a ...

Page 33: ...is successful the following appears 4 If your identity cannot be verified you are prompted to try again the following appears It continues for about 0 5 seconds then returns to the start up window 1 1 FP Match Please Try Agn Verify User ID 00011 Verified FP Verify User ID 00011 Place Finger ...

Page 34: ...cation time is dependent on the number of fingerprint templates stored in the terminal 1 Place finger on the sensor surface the following appears 2 It continues for about 0 5 seconds If the test is successful the following appears 3 If your identity cannot be verified you are prompted to try again the following appears It continues for about 0 5 seconds return to the start up window Verify User ID...

Page 35: ...d should only be used when absolutely necessary Note when a user with an enrolled password attempts 1 1 verification the TQ600 will ask for the User s password and the user will not have the option of taking a fingerprint reading 1 To verify a password enter your ID number the following appears 2 Press OK the following appears 3 Input correct password press OK the following appears Verify User ID ...

Page 36: ... 28 4 If the password cannot be verified the following appears Pwd Affirm Error Pwd ...

Page 37: ...roll User press OK The following screen is displayed 2 Select Reg RFID press OK The following screen is displayed 3 Enter a User ID PIN number and scan a proximity badge that hasn t been assigned to any users The following screen is displayed New Enroll CARD 0001234567 User ID 00010 ESC OK New Enroll User ID 00001 ESC OK Enroll User Reg RFID Enroll Pwd Reg Card Pwd 5 ...

Page 38: ...lment Press ESC to cancel the new enrollment Password Enrollment 1 Press MENU select User Manage press OK select Enroll User press OK Three enrollment methods are displayed choose Enroll Pwd press OK The following screen is displayed New Enroll User ID 00006 ESC OK New Enroll 00010 C ESC OK Save ...

Page 39: ...ollowing screen is displayed 3 Input the password and affirm 4 Press OK the following screen is displayed 5 Press OK Press ESC to exit user enrollment or press OK to continue Password enrollment New Enroll Input Pwd Pwd Affirm New Enroll 00006 P ESC OK Save New Enroll Input Pwd_ ESC OK Note 00006 P P means password enrollment ...

Page 40: ...elect Reg Card Pwd press OK The following screen is displayed 2 Enter a User ID PIN number and scan a proximity badge that hasn t been assigned to any users The following screen is displayed 3 Press OK the following appears New Enroll CARD 0015416415 Input Pwd _ ESC OK New Enroll CARD 0015416415 User ID 00008 ESC OK New Enroll User ID 00008 ESC OK ...

Page 41: ...lowing appears 5 Affirm your password press OK the following appears 6 Press OK to save Press ESC to cancel the enrollment New Enroll 00008 P ESC OK Save New Enroll CARD 0015416415 Input Pwd Pwd Affirm _ Note 00006 P P means password enrollment ...

Page 42: ...inistrators enroller and users Administrators can delete enrollers and users Administrators can access all operations except Advanced Options z Supervisor is the highest authorization level Supervisors can enroll supervisors administrators enrollers and users Supervisors can delete administrators enrollers and users Supervisors can access all functions and change all setups Note If no user has adm...

Page 43: ...upervisor privileges even if they were entered as users In order to prevent unauthorized personnel from making changes to the TQ600 you should enroll a user with Administrator password security 1 Press MENU Select User Manage press OK 2 The User Manage screen appears User Manage User Enroll Enroll Admin Delete Menu User Manage Options PenDrive Mng ...

Page 44: ... 3 Select Enroll Admin press OK the following appears 4 You can enroll an employee with 3 possible levels of terminal privileges 1 Supervisor 2 Admin or 3 Enroller Enroll Admin Enroll FP Enroll Pwd FP Pwd ...

Page 45: ...onfirm follow the prompts to delete user Note You cannot delete a user with multiple enrolled fingerprints without deleting each fingerprint first If the user has a password you will also need to delete it before you can remove the user from the terminal Menu User Manage Options PenDrive Mng User Manage Enroll User Enroll Admin Delete Delete User ID 00008 ESC OK 7 ...

Page 46: ...Select Options press OK the following appears The following topics are reviewed in this section System Options Power Management Communication Options Log Options and Auto Test Menu User Manage Options PenDrive Mng Options System Opt Power Mng Comm Opt Log Opt Auto Test 8 ...

Page 47: ...ions Set Date Time Select Date Time press OK the following appears To change the date time input the correct date press enter the time and press OK Note The time and date will update automatically when the terminal is connected to the network YYYY MM DD 24H 2008 01 02 08 24 35 ESC OK System Opt Date Time Time Fmt 12H Language ENG Fmt MM DD YY Adv Option ...

Page 48: ...lect the language the default language is English press OK Press ESC to exit system options The system will prompt you to save the setup press OK Restart the terminal for the language change to take effect English Spanish Opc Sistema Fecha y Hora Time Fmt 12H Idioma ESP System Opt Date Time Time Fmt 12H Language ENG System Opt Date Time Time Fmt 12H Language ENG ...

Page 49: ...me format press OK There are ten formats YY MM DD YY MM DD YY MM DD MM DD YY MM DD YY MM DD YY DD MM YY DD MM YY DD MM YY YYYYMMDD E g YY MM DD format left change to YY MM DD format right Welcome 17 37 08 06 18 WED Welcome 17 37 08 06 18 WED System Opt Time Fmt 12H Language ENG Fmt YY MM DD ...

Page 50: ...l users and logs Note You will lose all information stored on the terminal Clr Admin Pri Change all privilege levels to User Show Score Show the degree to which a fingerprint reading matches the stored template 0 is the lowest score no match and 50 is the highest score perfect match Adv Option Reset Opts Del AttLogs Clear All Data Clr Admin Pri Show Score N Match Thr 35 Mst Input ID N 1 1 Thr 15 V...

Page 51: ...ification on or off 1 1 Thr The minimum fingerprint read correlation needed to achieve a positive match for 1 1 verification Voice Set the voice prompts on or off Upd Firmware The user cannot update the firmware unless this feature has been enabled by an authorized dealer Work Code Not available at this time Adj VOL Adjust the volume level 0 99 0 turns off the speaker ...

Page 52: ...power button Select Shutdown press OK the following appears Press OK and enter the time the unit will shut off After setting the shutdown time press ESC and then OK to save the settings PowerOn Set a time the terminal will automatically turn on Power Mng Shutdown N PowerOn N Sleep N Idle SLP Idle Min 0 Bell Delay 10 Scheduled Bell Lock Power N Shutdown Set Sch Fun ESC OK ...

Page 53: ...ected Idle mode Setting Idle Min to 0 turns off this feature Bell Delay Set the length of time the bell sounds A setting of 5 sets the bell to ring for 10 seconds A setting of 10 sets the bell to ring for 20 seconds Scheduled Bell There are 20 bell schedules Enter the times you would like the bell to sound The bell will sound at the scheduled times for the duration set in the Bell Delay Lock Power...

Page 54: ... be set to 9600 19200 38400 57600 115200 Dev Num The terminal s unique Device Number the range is 1 to 255 IPAddr Defaults to IP address 192 168 1 201 Net Speed The default Net Speed is AUTO the other options are 10M F 10M H 100M F and 100M H Comm Opt Baud Rate 115200 Dev Num 1 IP Addr Net Speed AUTO NetMask Gateway Ethernet Y RS232 N RS485 N USB Y COMM Key 0 ...

Page 55: ...his is a serial connection established via USB cable COMM Key Not utilized Note After setting restart the terminal for the new configurations to take effect Log Options Select Log Opt press OK the following message appears Alm SuperLog An alarm will sound to alert the supervisor that the logs are full The set number is the remaining log capacity before the logs are full set from 0 99 Log Opt Alm S...

Page 56: ... the ReCheck Minutes the punch will not be logged This reduces duplicate accidental punches Auto Test Select Auto Test press OK the following appears These options allow the testing of each portion of the terminal in order to pinpoint failures WARNING Do not disconnect or interrupt power while performing any of the tests loss of power during testing may damage the hardware Auto Test Run All Test F...

Page 57: ...Att log The number of punches stored in the system Admin Cnt The number of users enrolled with Supervisor Admin and Enroller privledges Pwd User The number of users using a password for authentication S Logs The number of supervisor logs Free Space Info The remaining log capacity before reaching the set alarm point 9 Sys Info User Cnt 206 FP Cnt 173 Att Log 8046 Admin Cnt 2 Pwd User 30 S Logs 263 ...

Page 58: ...1 500 AttLog 10k 5 Maximum number of transaction 5 X 10 000 50 000 S Logs 4096 Maximum number of supervisor logs tracks menu access Manu Time Terminal s date time of manufacture Serial Num Terminal serial number Vendor Dealer name Device Name U600 Biometric U600 P Proximity Alg Version The version of the fingerprint identification algorithm Firmware Ver The version of the terminal firmware ...

Page 59: ...owse AttLogs press OK and the following appears 2 Press OK with User ID as 00000 and all terminal attendance records will be displayed Scroll through the records using 3 Press ESC to return to normal operation 10 Browse AttLogs User ID 00000 ESC OK 1 380 00001 05 27 18 46 21I 00012 05 27 18 32 09I 00217 05 27 18 30 52I 00031 05 27 18 29 01I 00016 05 27 18 27 55I 00029 05 27 18 22 08I ...

Page 60: ...g appears 2 Enter User ID 00014 for example press OK and the individual attendance records will be displayed Scroll through the records using 3 Press ESC to return to normal operation Browse AttLogs User ID 00000 ESC OK 00014 2006 5 1 23 27 08 30 12 10 13 20 18 08 26 08 46 12 15 13 25 18 23 18 55 22 20 25 08 53 12 07 13 19 18 23 ...

Page 61: ... content right OK Restores right and left scrolling to initial position 2 Move up a line 5 Move down a line down 4 Toggles between compact display and complete display Compact Complete 1 380 00001 05 27 18 46 21I 00012 05 27 18 32 09I 00217 05 27 18 30 52I 00031 05 27 18 29 01I 00016 05 27 18 27 55I 00029 05 27 18 22 08I 1 380 00001 27 18 46IF 00012 27 18 32IF 00217 27 18 30IF 00031 27 18 29IF 000...

Page 62: ...nt Large Font 9 Scrolls to the newest record 0 Scrolls to the oldest record 00014 2006 5 1 23 27 08 30 12 10 13 20 18 08 26 08 46 12 15 13 25 18 23 18 55 22 20 25 08 53 12 07 13 19 18 23 27 08 30 12 10 13 20 18 08 26 08 46 12 15 13 25 18 23 18 55 22 20 ...

Page 63: ...trip of adhesive tape to the sensor surface and slowly peel if off to remove dust dirt particles 3 Use a soft non abrasive dry cloth to wipe the sensor surface Be careful not to scratch the surface of the sensor If there are lint particles on the sensor surface use clear adhesive tape to remove particles Caution Do not use any cleaners on the sensor or it could be damaged Cleaning products that co...

Page 64: ...es 1 The communication port configuration is not correct insure proper ports are connected 2 Baud rate of the computer port and the terminal port are different 3 The terminal has failed to connect with the power source or the computer 4 The terminal is connected but failed to start 5 The serial number of the linked terminal is not correct 6 Data line or converter fails to communicate 7 Failed comp...

Page 65: ...matched 6 Q Fingerprints have a high rejection rate A Possible Causes 1 Dirty sensor 2 Damaged sensor prism 3 Loose fingerprint reader connection 4 Damaged chip on PCB Correction 1 Clean sensor see Cleaning instructions Chapter 10 2 Contact dealer or Acroprint for replacement of the prism 3 Contact dealer or Acroprint 4 Contact dealer or Acroprint 7 Q The terminal is communicating but the attendan...

Page 66: ...hedule The TQ600 has a bell signal that can be programmed for different times during the day The bell schedule and bell duration can be set based on user requirements A total of 20 bell schedules can be set The TQ600 has an internal electronic bell see Chapter 5 Power Manage ...

Page 67: ...le but will automatically supply power to the TQ600 the instant AC Power is interrupted When AC Power is restored the UPS will automatically charge until fully charged Connection Note Connect the Mini UPS to the TQ600 first then plug the UPS in and turn the power on Battery Storage Store batteries in a cool dry place 50 86º F 10 30 º C DO NOT store batteries for over 3 months and do not store them...

Page 68: ...DO NOT inverse polarity connection z NEVER throw batteries into fire Properly dispose of batteries according to local rules and regulations z DO NOT allow anything to short circuit the batteries connect the positive and negative terminals of the battery z Dropping a battery may damage the battery Replace the battery if you suspect that it is damaged Daylight Saving Time DST The TQ600 s time and da...

Page 69: ... 61 Work Codes Not available at this time ...

Page 70: ... The fingerprint points cannot be used to create a fingerprint image 3 Acroprint will not be liable for any direct or the indirect damages resulting from the use or inability to use our equipment 4 If you have a question about privacy concerning the use of our equipment you should have your employer contact Acroprint ...

Page 71: ...06 0386 000 Revision A ...

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