Chapter 6: Additional Information
43
Troubleshooting
+MQRôAMKKMLôNPM@JCKQôUGRFôRFCô.5ôA?Lô@CôQMJTCBô@WôRPWGLEôMLCôMDôRFCôDMJJMUGLEôQMJSRGMLQô2PWôRFCôQMJSRGMLQôGLôRFCôMPBCPôRFCWô?PCôJGQRCBô
FCPCô'DôWMSôF?TCô?LWôDSPRFCPôOSCQRGMLQôNJC?QCôA?JJôMSPôFCJNôJGLCôRMJJDPCCô?RôôMPôTGQGRôUUUAMSQRGA0CQC?PAFAMK
I can’t see/hear the signal from my portable device.
fô 'DôWMSPCôSQGLEô?ôQCRôMDôH?AIQôMLôRFCôDPMLRôMDôRFCô.5ôJGICôRFCô&"+'ô.11ô2&0-3%&ôDMPôCV?KNJCôK?ICôQSPCôRFCôAMPPCQNMLBGLEôH?AIQôMLôRFCô
back of the PW1000 are connected to an input on your TV or A/V receiver via the correct cable. The PW1000 does not pass signals through to
BGǪCPCLRôIGLBQôMDôH?AIQùRFCôQGEL?JôDPMKôRFCôDPMLRô&"+'ô.11ô2&0-3%&ôH?AIôEMCQôRMôRFCô@?AIô&"+'ô.11ô2&0-3%&ô
only
, for example. It does not
go to any other jack.
fô +?ICôQSPCôWMSTCôQCJCARCBôRFCôPGEFRôGLNSRôMLôWMSPô24ôMPô4ôPCACGTCPôRMôQCCFC?PôRFCôQGEL?JôDPMKôWMSPôNMPR?@JCôBCTGACô'DôWMSTCôK?BCô?ôLMRCôMDôRFCô
GLNSRQôWMSPCôSQGLEôGLô!F?NRCPôôQCCôUFGAFôGLNSRôWMSôLCCBôRMôQCJCARôDMPôRFCôH?AIQôWMSPCôSQGLEôMLôRFCô.5ôDPMLRôN?LCJô2FCLôSQCôRFCôPCKMRCô
RF?RôA?KCôUGRFôWMSPô24ôMPô4ôPCACGTCPôRMôAFCAIôUFGAFôGLNSRôWMSPCôSQGLEôASPPCLRJWô?LBôAF?LECôGLNSRQôGDôLCACQQ?PW
fô 'DôWMSPCôSQGLEôRFCô4'"#-ôMPô!-+.-,#,2ô4'"#-ôH?AIQôK?ICôQSPCôWMSPCô?JQMôSQGLEôRFCô?SBGMôH?AIQô@CQGBCôRFCQCôTGBCMôH?AIQôMLôRFCô.5ôDPMLRô
and back panels. The video jacks do not carry audio. Also, make sure that the audio jacks you’re using on the back of your TV or A/V receiver are
EPMSNCBôUGRFôRFCôTGBCMôH?AIôWMSPCôSQGLEô$MPôCV?KNJCôGDôWMSPCôSQGLEôRFCô4'"ôEPMSNôMLôWMSPôAMKNMLCLRôK?ICôQSPCôRFCô?SBGMôH?AIQôWMSPCôSQGLEô
are in the same group.
fô 1MKCô31 ôBCTGACQôK?WôLMRôN?QQô?SBGMôMPôTGBCMôQGEL?JQôTG?ôRFCGPô31 ôGLRCPD?ACô*GICUGQCôQMKCôFMKCôRFC?RCPôAMKNMLCLRQôF?TCôPCQRPGARGMLQôMLôRFCô
IGLBQôMDôQGEL?JQôRFCWô?AACNRôDPMKô31 ôBCTGACQô1CCôRFCôSQCPôESGBCQôRF?RôA?KCôUGRFôRFCQCôAMKNMLCLRQôDMPôKMPCôGLDMPK?RGML
Chapter 6: Additional Information
44
I’m not getting power to my connected components.
fô +?ICôQSPCôRFCô.5ôGQôNJSEECBôGLRMô?ôUMPIGLEôMSRJCR
fô +?ICôQSPCôRFCôQUGRAFôMLôRFCô.5ôDPMLRôN?LCJôGQôMLô2FCô.-5#0ôGLBGA?RMPôMLôRFCô.5ôDPMLRôN?LCJôQFMSJBô@CôJGR
fô 2FCôAGPASGRô@PC?ICPôMLôRFCô.5ôK?WôF?TCô@CCLôRPGEECPCBô.PCQQôRFCô0#1#2ô@SRRMLôMLôRFCô@?AIôMDôRFCô.5ôRMôPCQCRôGRQôAGPASGRPWô2FCLôSLNJSEô
the PW1000 and plug it back in.
fô 'DôRFCôDPMLRôN?LCJôMSRJCRQôMLôRFCô.5ôF?TCôNMUCPô@SRôRFCô@?AIôN?LCJôMSRJCRQôBMôLMRôK?ICôQSPCôRFCôQUGRAFôMLôRFCôDPMLRôMDôRFCô.5ôDPMLRô
panel is on.
fô 'DôRFGQôNPM@JCKôGQô?ǪCARGLEôHSQRôMLCôMDôWMSPôAMKNMLCLRQôSLNJSEôRF?RôAMKNMLCLRôDPMKôRFCô.5ô?LBôNJSEôGRôBGPCARJWôGLRMôRFCôU?JJô'DôRFCô
AMKNMLCLRôQRGJJôBMCQôLMRôUMPIôAMLQSJRôRFCôK?LS?JôDMPôRF?RôNPMBSARôDMPôDSPRFCPôRPMS@JCQFMMRGLE
fô 'DôWMSTCô?JPC?BWôPCQCRôRFCô.5ôNJSEECBôGRôGLô?LBôRSPLCBôGRôMLô?LBôRFCô.-5#0ôGLBGA?RMPô?LBô#2�,#2ô15'2!&ô.-5#0ôGLBGA?RMPô?PCôLMRôJGRôRFCô
.5ôGLRCPL?JôDSQCôKGEFRô@Cô@JMULô!?JJôMSPôFCJNôJGLCôRMJJDPCCô?RôôDMPôKMPCôGLDMPK?RGMLôô
The GROUNDED indicator on the front of the PW1000 isn’t lit.
fô +?ICôQSPCôRFCô.5ôGQôNJSEECBôBGPCARJWôGLRMô?ôEPMSLBCBôNPMLEôMSRJCRô2FCô.5ôKSQRôLMRô@CôSQCBôUGRFôNPMLEô?B?NRCPQ
fô 2PWôRFCô.5ôUGRFô?LMRFCPôNPMLEôMSRJCRôGLôWMSPôFMSQCô'DôRFCô%0-3,"#"ôGLBGA?RMPôQRGJJôD?GJQôRMôAMKCôMLôWMSôKGEFRôF?TCô?ôJ?PECPôUGPGLEôGQQSCôGLô
your house. Contact a licensed electrician to make sure all outlets in your house are properly grounded.
The PROTECTED indicator on the front of the PW1000 isn’t lit.
fô +?ICôQSPCôRFCô.5ôGQôNJSEECBôBGPCARJWôGLRMô?ôEPMSLBCBôNPMLEôMSRJCRô2FCô.5ôKSQRôLMRô@CôSQCBôUGRFôNPMLEô?B?NRCPQ