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The Player takes a long time to read files in a folder.
• File reading may take longer if too many files are put in a single folder. Re-organize your files into a
number of folders.
Song information is not showing correctly.
• Song information may not match your current Player’s language setting. Change the language setting.
Cannot play AAC songs.
• AAC songs are not supported by this Player.
The Player reports that it is full.
• The internal memory of the Player has been filled to capacity.
• You have exceeded the maximum number of files (1,999) supported by the Player.
• NOTE: The maximum folder depth is 8 folders.
Cannot playback tracks on the Player.
• Make sure audio tracks are encoded in the mp3 or Windows Media formats at supported bitrates.
• Bitrates support by the Player:
mp3 – 32 to 320 kbps
wma – 48 to 192 kbps
• WMA files may be DRM protected and this Player does not support playback of protected files.
• APE: Fast , Normal, High Mode
• WAV: PCM, MS-ADPCM, IMA-ADPCM
• FLAC: 16 bit 44.1kHz
• OGG: Quality 0 – 10
Cannot playback songs downloaded from my paid Music Server Provider subscription service.
• Secure music downloads are not supported by this Player. Please make sure to download songs without
DRM protection (Digital Rights Management).
Cannot transfer subscription music content to the Player.
• Secure music downloads are not supported by this Player. Please make sure to download songs without
DRM protection (Digital Rights Management).