Problem
Possible Reason or
indication
Possible Fix
Grinder sounds unusual
There are some impurity in
the grinder
Contact factory or authorized dealer
No Coffee Flow
Coffee Grams are too high or
coffee Grind is too coarse
Adjust grinder. To a medium to fine
grind and lower Calibration settings
Brewing unit is Blocked
Brewing unit is not in original
start position
Close the brewing door, restart the
machine, brewing unit will reprogram
to return to its original position
No water or steam
The steam/hot water nozzle is
blocked
Clean the nozzle with needle or clean
with warm water
To avoid scalding, make sure the machine is unplugged
Storage
If you do not plan to use the machine for a long period, turn it off and pull out the plug. Store the
machine in a dry place and keep away from children. Keep the machine clean. Check the machine
regularly; clean it according to the instruction manual.
Switch power off, then pull plug out immediately when the machine has been damaged
in any manner.
When malfunction occurred, try to find solutions for the manner by referring to the
table below.
Do not try to fix the machine by yourself in order to avoid getting injury, return machine
to the nearest authorized service facility for examination, repair or adjustment if needed.
Otherwise the manufacturer will not assume the responsibility for any injury.
Trouble shooting
