42
Display
Causes
Solution
Temperature has exceeded
the operating temperature of
the system
Move to a cooler environment and
repeat the test.
Temperature is below the
operating temperature of the
system
Move to a warmer environment and
repeat the test.
Battery is low but has enough
power to run 20 more tests
Test results will still be accurate, but
replace the battery as soon as possible.
Battery is discharged and the
meter does not allow more
tests until replacement with a
new battery
Replace the battery and repeat the test.
Meter electronics failure
If the problem persists, please contact
your local distributor.
Non
On Call
®
Extra
test strip
inserted in the meter
Please make sure you use the
On
Call
®
Extra
test strip with the
On
Call
®
Extra Voice
Blood Glucose Meter.
If the problem persists, please contact
your local distributor.
Test
strip
damaged
or
calibration error
Please test again by using a new strip.
If the problem persists, please contact
your local distributor.
Communications failure
There is an error in transferring data to
the PC. See the package insert included
in the
On Call
®
Diabetes Management
Software for troubleshooting.
Meter data port is plugged in
with the data transfer cable
when meter is in waiting for
sample application mode with
strip already inserted into the
meter strip port
Unplug the data transfer cable from the
meter’s data port. Then remove the
strip. Reinsert the strip into the strip port
for testing.
If the problem persists, please contact
your local distributor.
Summary of Contents for On-Call Extra Voice
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