Acnodes IP-16 User Manual Download | Manualshive

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8/16/32 PS/2 KVM over IP switch

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troubleshooting your problem.

Reset Functions

This section allows you to reset specific parts of the device. Currently this involves the video
engine and the PS/2 IP-KVM switch itself. Resetting the card itself is mainly needed to
activate a newly updated firmware. It will close all current connections to the administration
console and to the Remote Console. The whole process will take about half a minute.
Resetting sub devices (e.g. video engine) will take some seconds only and do not result in
closing connections.

6.5.2 Event

Log

Figure 6-32. Event Log List

Figure 6-32 displays the log list including the events that are logged by the PS/2 IP-KVM
switch.

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Summary of Contents for IP-16

Page 1: ...8 16 32 PS 2 KVM over IP switch 1 8 port 16 port 32 port PS 2 IP KVM SWITCH USER S MANUAL Rev 1 0 ...

Page 2: ...ION Initial Configuration Initial configuration via DHCP server Initial configuration via serial console Keyboard Mouse and Video configuration 4 1 3 1 IP KVM switch keyboard settings 4 1 3 2 Remote Mouse Settings 4 1 3 3 Auto mouse speed and mouse synchronization 4 1 3 4 Host system mouse settings 4 1 3 5 Single and Double Mouse Mode 4 1 3 6 Video Modes 5 USAGE Prerequisites Login into the IP KVM...

Page 3: ...e Password Users And Groups KVM Settings User Console Power Control Keyboard Mouse Video Device Settings Network Dynamic DNS Security Certificate Serial Port Date And Time Event Log Maintenance Device Information Event Log Update Firmware Unit Reset 7 TROUBLESHOOTING 8 CERTIFICATES A PIN ASSIGNMENTS B KEY CODES C VIDEO MODES ...

Page 4: ...ve ports of computer 6 Repeat item 5 procedure to all of PC ports of PS 2 IP KVM switch 7 Connect Ethernet and or modem depending how you want to access PS 2 IP KVM switch Video modes PS 2 IP KVM SWITCH recognizes a limited number of common video modes When running X Window on the host system please don t use any custom mode lines with special video modes If done so PS 2 IP KVM SWITCH may not be a...

Page 5: ...ange the password immediately according to your own policies The Remote Console The Remote Console is the redirected screen keyboard and mouse of the remote host system to which PS 2 IP KVM switch is attached The web browser who is used for accessing PS 2 IP KVM switch has to supply a Java Runtime Environment version 1 1 or higher The Remote Console will behave exactly the same way as if you were ...

Page 6: ...8 16 32 PS 2 KVM over IP switch 6 default settings for all video modes or only the current one ...

Page 7: ...le however manual fine tuning is recommended to receive the best video quality PS 2 IP KVM switch will accept video streams up to 110 MHz dot clock This results in a screen resolution of 1280x1024 pixels with a frame rate of 60 Hz 2 1 When the server is up and running PS 2 IP KVM switch gives you a full control over the remote server The Management Console allows you to access the remote server s ...

Page 8: ... Remove Connected PCs for Maintenance without Powering Down the KVM switch or PCs z High Video Quality Resolution Up To 1920X1440 z No Software Required easy PC selection via On Screen Display Menu OSD Push Buttons Hot Keys z At local console side Support eight characters password protection and search PC server name z At Remove console side Use SSL protocol for any encrypted network traffic betwe...

Page 9: ...6 port PS 2 IP KVM switch 1 PCS User s manual 1 PCS Installation software and User Manual on CD ROM 1 PCS AC to DC Power Adapter 1 PCS Rack Mount Kit 1 SET Daisy Chain Cable 1 PCS 3 in one cables One HDDB 15 pin male to one HDDB 15 pin and two Mini Din 6 pin PS2 cables Optional Null modem cable 1 PCS Model No 32 port PS 2 IP KVM switch Base unit 32 port PS 2 IP KVM switch 1 PCS User s manual 1 PCS...

Page 10: ...t uses Category 3 4 5 5E 6 UTP 100BASE T Ethernet uses Category 5 5E 6 UTP Reset port 1 PC selection On Screen Display Menu Hot Key Push Button PC Port LED 8 16 32 Bank 7 segment LED 1 On Screen Display Control Yes Scan Intervals 5 99 Sec Keyboard Emulation PS 2 Mouse Emulation PS 2 VGA Resolution Local Console 1920X1440 Remote Console 1280 X1024 Daisy Chain MAX Level 8 levels MAX PC Connection 23...

Page 11: ...bps Ethernet or Modem Remote Console side One computer Computer side 16 PCs with 16 3 in one cables One HDDB 15 pin male to one HDDB 15 pin and two Mini Din 6 pin PS2 cables Model No 32 ports PS 2 IP KVM switch Console side One VGA Monitor One Keyboard One Mouse Network Side 10 100Mbps Ethernet Or Modem Remote Console side One computer Computer side 32 PCs with 32 3 in one cables One HDDB 15 pin m...

Page 12: ...in Male to Mini Din 6 pin Female PS 2 to DB9 adapter Optional Mini Din 6 pin Female to DB 9 pin Female CAT5 5E 6 Straight Through UTP STP Cable 8P8C 2 8 Product Details 8 port Rack Mount PS 2 IP KVM switch 16 port Rack Mount PS 2 IP KVM switch 32 port Rack Mount PS 2 IP KVM switch ...

Page 13: ...2 Connecting PS 2 IP KVM switch to the host system Before installation please make sure all of peripherals and computers have been turned off This example of installation is based on 8 port Rack Mount PS 2 IP KVM switch and you also can think that 16 port Rack Mount PS 2 IP KVM switch and 32 port Rack Mount PS 2 IP KVM switch have the same installation procedure In order to connect the PS 2 IP KVM...

Page 14: ...d you will need an AT to PS 2 adapter Step 4 Connect the mouse to the KVM Switch Step 5 Each PC port connector is HDDB15 pin type Locate your input cable It will have an HDDB15 pin male connector at one end Plug it into any label computer port on the rear of KVM switch unit The other end of input cable will have three connectors a HDDB15 pin male type for PC video a Mini Din 6 pin female type for ...

Page 15: ...ouse connector to make sure the keyboard and mouse cables go to the correct ports Step 8 Repeat step 5 to 7 for the remainder of the computers Step 9 Connect the Ethernet and or modem ISDN depending how you want to access PS 2 IP KVM switch The rear side of PS 2 IP KVM switch provides a RJ 45 connector for Ethernet The connector is used either for a 100 Mbps 100BASE TX connection or for a 10 Mbps ...

Page 16: ... connected to a 100BASE TX hub Make sure that the cable is wired appropriately for a standard 100BASE TX adapter Align the RJ 45 plug with the notch on the adapter s connector and insert it into the adapter s connector Step 10 Attach the power supply to the KVM unit and plug the other end into an electrical receptacle 3 2 1 Connecting the External Reset Power Option Please refer to the manual of t...

Page 17: ... which it is physically connected If a DHCP server is found it may provide a valid IP address gateway address and net mask Before you connect the device to your local subnet be sure to complete the corresponding configuration of your DHCP server It is recommended to configure a fixed IP assignment to the MAC address of the PS 2 IP KVM switch You can find the MAC address labeled on the bottom side ...

Page 18: ... to display the preconfigured values of the network configuration The values are displayed in the text fields located above If necessary adjust the network settings to your needs To save the changes press the Setup Device button Authentication To adjust the authentication settings enter your login as a super user and change your password Super user login Enter the login name of the super user The ...

Page 19: ... 0 Gateway 0 0 0 0 for none 0 0 0 0 IP autoconfiguration With this option you can specify whether the PS 2 IP KVM switch should get its network settings from a DHCP or BOOTP server For DHCP enter dhcp and for BOOTP enter bootp If you do not specify any of these the IP autoconfiguration is disabled and subsequently you will be asked for the following network settings IP address The IP address the P...

Page 20: ...on The automatic mouse speed mode performs the speed detection during mouse synchronization Whenever the mouse does not move correctly there are two ways for re synchronizing local and remote mouse Fast Sync The fast synchronization is used to correct a temporary but fixed skew Choose the option using the Remote Console options menu or press the mouse synchronization hotkey sequence in case you de...

Page 21: ... back then This will synchronize the mouse Once done move the mouse pointer around and observe the behavior of your remote mouse in accordance to the local one If the mouse desynchronizes quickly one of the settings as mentioned above may not be correct 4 1 3 5 Single and Double Mouse Mode The information above applies to the Double Mouse Mode where remote and local mouse pointers are visible and ...

Page 22: ...ole window of your managed host system the browser has to come with a Java Runtime Environment version 1 1 or higher If the browser has no Java support such as on a small handheld device you are still able to maintain your remote host system using the administration forms displayed by the browser itself Important We recommend installing a Sun JVM 1 4 For an insecure connection to the PS 2 IP KVM s...

Page 23: ...a host and domain name in the case where you have given your PS 2 IP KVM switch a symbolic name in the DNS For instance type the following in the address line of your browser when establishing an unsecured connection http IP address of PS 2 IP KVM When using a secure connection type in https IP address of PS 2 IP KVM This will lead you to the PS 2 IP KVM switch login page as shown in Figure 5 2 Fi...

Page 24: ...ing Your web browser has to accept cookies or else login is not possible Navigation Having logged into the PS 2 IP KVM switch successfully the main page of the PS 2 IP KVM switch appears see Figure 5 3 This page consists of three parts each of them contains specific information The buttons on the upper side allow you to navigate within the front end see Table 5 2 for details The lower left frame c...

Page 25: ...Please note that an automatic logout will be performed in case there is no activity for half an hour 5 3 The Remote Console General description The Remote Console is the redirected screen keyboard and mouse of the remote host system that PS 2 IP KVM switch controls Figure 5 4 Remote Console The Remote Console window is a Java Applet that tries to establish its own TCP connection to the PS 2 IP KVM...

Page 26: ...With respect to the keyboard the very exact remote representation might lead to some confusion as your local keyboard changes its keyboard layout according to the remote host system If you use a German administration system and your host system uses a US English keyboard layout for instance special keys on the German keyboard will not work as expected Instead the keys will result in their US Engli...

Page 27: ...vates the mouse synchronization process Choose this option in order to synchronize the local with the remote mouse cursor This is especially necessary when using accelerated mouse settings on the host system In general there is no need to change mouse settings on the host Single Double mouse mode Switches between the Single Mouse Mode where only the remote mouse pointer is visible and the Double M...

Page 28: ... user has the appropriate permission he can force the Remote Consoles of all other users to close No one can open the Remote Console at the same time again until this user disables the exclusive access or logs off A change in the access mode is also visible in the status line see Figure 5 7 Figure 5 7 Remote Console Exclusive Mode Scaling Allow you to scale down the Remote Console You can still us...

Page 29: ...s have been changed on the host system Warning This method takes more time than the fast one and requires a correctly adjusted picture Use the auto adjustment function or the manual correction in the Video Settings panel to setup the picture Local Cursor Offers a list of different cursor shapes to choose from for the local mouse pointer The selected shape will be saved for the current user and act...

Page 30: ...s active and passing through the incoming signal from the host system The option Noise Filter defines how PS 2 IP KVM switch reacts to small changes in the video input signal A large filter setting needs less network traffic and leads to a faster video display but small changes in some display regions may not be recognized immediately A small filter displays all changes instantly but may lead to a...

Page 31: ...If the picture quality is still bad after auto adjustment you may try to change this setting together with the sampling phase to achieve a better quality Phase Defines the phase for video sampling used to control the display quality together with the setting for sampling clock Horizontal Position Use the left and right buttons to move the picture in horizontal direction while this option is select...

Page 32: ...ens up the Menu for the Soft Keyboard Show Pops up the Soft Keyboard The Soft Keyboard is necessary in case your host system runs a completely different language and country mapping than your administration machine Mapping Used for choosing the according language and country mapping of the Soft Keyboard Figure 5 13 Soft Keyboard Mapping ...

Page 33: ...ding the selected command to the remote host Select OK to perform the command on the remote host Figure 5 14 Remote Console Confirmation Dialog 5 4 2 Remote Console Status Line Status line Shows both console and the connection state The size of the remote screen is displayed Figure 4 15 was taken from a Remote Console with a resolution of 800x600 pixels The value in brackets describes the connecti...

Page 34: ...tation of the ATX power button on your host system It is used to switch on and off the power supply The ATX power button knows two operation modes pressing it shortly and pressing it for about 4 seconds As shown in Figure 6 1 these two modes are supported separately Short Press A short press on the ATX button is normally caught by the running operating system that tries to initiate a controlled sh...

Page 35: ... browser because of the button press The power state will be off Reset Pressing this button is similar to pressing the reset button directly on the remote system Be aware that pressing the reset button will result in an unconditional and immediate cold start of the system This might damage open files and the file system itself Warning The prerequisite for the remote power reset button to work is a...

Page 36: ...activated if the serial settings were made accordingly All inputs are redirected to the device on serial port 1 and its answers are displayed on the Telnet interface The following list shows the according command mode command syntax and their usage help Displays the list of possible commands cls Clears the screen logout Exits the current session and disconnects from the client version Displays the...

Page 37: ...anagement 6 2 1 Change Password Figure 6 12 Set password To change your password enter the new password in the upper entry field Retype the password in the filed below Click Apply to submit your changes 6 2 2 Users And Groups Figure 6 13 Set User ...

Page 38: ... KVM switch While the user account never sees the following options the user super account can change the name and password for both accounts Existing users Select an existing user for modification Once a user has been selected click the lookup button to see the user information New User name The new user name for the selected account Password The password for the login name It must be at least fo...

Page 39: ... because of optimized adjustment of compression and colour depth for the indicated network speed Manually Allows to adjust both compression rate and the colour depth individually Depending on the selected compression rate the data stream between the PS 2 IP KVM switch and the Remote Console will be compressed in order to save bandwidth Since high compression rates are very time consuming they shou...

Page 40: ...ider range of functionality when run in SUN s JVM Hint If you are connected over a slow connection to the Internet you can also pre install the JVM on your administration machine The software is available on the CD ROM that is delivered along with the PS 2 IP KVM switch ActiveX control This option instructs the web browser to use the ActiveX Control of the KVM Vision Viewer an application availabl...

Page 41: ...de is the key to be sent Multiple key codes can be concatenated with a plus or a minus sign The plus sign builds key combinations all keys will be pressed until a minus sign or the end of the combination is encountered In this case all pressed keys will be released in reversed sequence So the minus sign builds single separate key presses and releases The star inserts a pause with duration of 100 m...

Page 42: ...ill have no remote keyboard access during the boot process of the host If USB and PS 2 are both connected and you selected Auto as host interface then the card will select USB if available or otherwise falls back to PS 2 To get USB remote keyboard access during the boot process of the host the following conditions must be fulfilled the host bios must have USB keyboard support the USB cable must be...

Page 43: ...o set a fixed scaling which determines the amount the remote mouse pointer is moved when the local mouse pointer is moved by one pixel This option only works when the mouse settings on the host are linear This means that there is no mouse acceleration involved To set the options click on the button Apply 6 3 4 Video Figure 6 18 Video Settings Local Video Port Settings Enable local video port This ...

Page 44: ... To set the options click on the button Apply 6 4Device Settings 6 4 1 Network The Network Settings panel as shown in Figure 6 19 allows changing network related parameters Each parameter will be explained below Once applied the new network settings will immediately come into effect Figure 6 19 Network Settings Warning The initial IP configuration is usually done directly at the host system using ...

Page 45: ...m name resolution Secondary DNS Server IP Address IP address of the secondary Domain Name Server in dot notation It will be used in case the Primary DNS Server cannot be contacted Remote Console And HTTPS port Port number at which the PS 2 IP KVM switch s Remote Console server and HTTPS server are listening If left empty the default value will be used HTTP port Port number at which the PS 2 IP KVM...

Page 46: ...e PS 2 IP KVM switch is reachable via the IP address of the DSL router which is dynamically assigned by the provider Since the administrator does not know the IP address assigned by the provider the PS 2 IP KVM switch connects to a special dynamic DNS server in regular intervals and registers its IP address there The administrator may contact this server as well and pick up the same IP address bel...

Page 47: ...erver IP address Dynamic DNS server This is the server name where PS 2 IP KVM switch registers itself in regular intervals Currently this is a fixed setting since only dyndns org is supported for now Hostname This is the hostname of the PS 2 IP KVM switch that is provided by the Dynamic DNS Server Use the whole name including the domain e g testserver dyndns org not just the actual hostname Userna...

Page 48: ...n error will be reported in case connection establishment fails IP Access Control This section explains the settings related to IP access control It is used to limit the access to a distinguished number of clients only These clients will be identified by their IP address from which they are trying to build up a connection Warning The IP access control settings apply to the LAN interface only Enabl...

Page 49: ...the policy Finally press the button Append Inserting a rule Enter the rule number the IP Mask and set the policy Finally press the button Insert Replacing a rule Enter the rule number the IP Mask and set the policy Finally press the button Replace Deleting a rule Enter the rule number and press the button Delete Anti Brute Force Setting The Anti Brute Force user blocking mechanism allows disabling...

Page 50: ...so used for securing the SSL handshake Hence this is a security risk but far better than no encryption at all However it is possible to generate and install a new certificate that is unique for a particular PS 2 IP KVM switch card In order to do that the PS 2 IP KVM switch is able to generate a new cryptographic key and the associated Certificate Signing Request CSR that needs to be certified by a...

Page 51: ...KVM switch once it is installed in the user s network usually the fully qualified domain name It is identical to the name that is used to access the PS 2 IP KVM switch with a web browser without the http prefix In case the name given here and the actual network name differ the browser will pop up a security warning when the PS 2 IP KVM switch is accessed using HTTPS Organizational unit This field ...

Page 52: ...es on the certificate e g revocation of the certificate The minimal length of this password is 4 characters Confirm Challenge Password Confirmation of the Challenge Password Email The email address of a contact person that is responsible for the PS 2 IP KVM switch and its security Key length This is the length of the generated key in bits 1024 Bits are supposed to be sufficient for most cases Long...

Page 53: ... 2 IP KVM switch using a modem The meaning of each parameter will be described below The modem settings are part of the serial settings panel Serial line speed The speed the PS 2 IP KVM switch is communicating with the modem Most of all modems available today will support the default value of 115200 bps In case you are using an old modem and discovering problems try to lower this speed Modem Init ...

Page 54: ...0 L Inline Power Module This is an optionally available external module to switch power of a single system by putting it in the power supply line of the controlled system 6 4 6 Date And Time Figure 6 27 Date and Time This link refers to a page where the internal real time clock of the PS 2 IP KVM switch can be set up see Figure 6 27 You have the possibility to adjust the clock manually or to use a...

Page 55: ... the reset button on the HTML front end is used to restart the PS 2 IP KVM switch all logging information is saved permanently and is available after the PS 2 IP KVM switch has been started If the PS 2 IP KVM switch loses power or a hard reset is performed all logging data will be lost To avoid this use one of the following log methods NFS Logging enabled Define a NFS server where a directory or a...

Page 56: ... SNMP traps any SNMP trap listener may be used Warning In contrast to the internal log file on the PS 2 IP KVM switch the size of the NFS log file is not limited Every log event will be appended to the end of the file so it grows continuously and you may have to delete it or move it away from time to time 6 5Maintenance 6 5 1 Device Information Figure 6 31 Device Information Board Summary This sec...

Page 57: ...VM switch itself Resetting the card itself is mainly needed to activate a newly updated firmware It will close all current connections to the administration console and to the Remote Console The whole process will take about half a minute Resetting sub devices e g video engine will take some seconds only and do not result in closing connections 6 5 2 Event Log Figure 6 32 Event Log List Figure 6 3...

Page 58: ...an start updating the firmware of your PS 2 IP KVM switch the new uncompressed firmware file has to be accessible on the system that you use for connecting to the PS 2 IP KVM switch Updating the firmware is a three stage process Firstly the new firmware file is uploaded onto the PS 2 IP KVM switch In order to do that you need to select the file on your local system using the button Browse of the U...

Page 59: ... the PS 2 IP KVM switch will run with the new firmware version and should be accessible However you are requested to login once again Warning The three stage firmware update process and complete consistency check are making a mistake in updating the firmware almost impossible However only experienced staff members or administrators should perform a firmware update Make sure the PS 2 IP KVM switch ...

Page 60: ...Avoiding switching ports during shutting down the PC process z When you switch one PC port to another PC port the best scan time setting need to be set to 5 sec or more Normally the VGA monitor change one resolution mode to another will take one or two seconds So the scan time is not recommended to below 5 seconds 8 The power switch is off but the switch still works fine or power adapter is unplug...

Page 61: ...ge the extension of the file to txt or add a file helper using the Internet Explorer preferences for this type of file Make sure that the encoding is plain text and the checkbox use for outgoing is checked Another possibility is to use a Mozilla based browser 17 Every time I open a dialog box with some buttons the mouse pointers are not synchronous anymore Please check if you have an option like A...

Page 62: ...Single port PS2 KVM over IP A Pin Assignments A 1 VGA HD 15 A 2 RJ 45 Connector Ethernet ...

Page 63: ...Single port PS2 KVM over IP A 3 RJ 45 Connector ISDN A 4 Serial SUB D 9 Connector 1 A 5 KVM 15 pin connector ...

Page 64: ...for this keyboard is shown in Figure C 1 However most modifier keys and other alphanumeric keys used for hotkey purposes in application programs are on an identical position no matter what language mapping you are using Some of the keys have aliases also means they can be named by 2 key codes separated by comma in the table Figure B 1 English US Keyboard Layout used for key codes Key and aliases 0...

Page 65: ...OLL LOCK BREAK INSERT HOME PAGE UP DELETE END PAGE DOWN UP LEFT DOWN RIGHT NUM LOCK NUMPAD0 NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8 NUMPAD9 NUMPADPLUS NUMPAD PLUS NUMPAD NUMPADMUL NUMPAD MUL NUMPADMINUS NUMPAD MINUS NUMPADENTER WINDOWS MENU Table B 1 Key Names ...

Page 66: ...hese If done so PS 2 IP KVM switch may not be able to detect them Resolution x y Refresh Rates Hz 640 x 350 70 85 640 x 400 56 70 85 640 x 480 60 67 72 75 85 90 100 120 720 x 400 70 85 800 x 600 56 60 70 72 75 85 90 100 832 x 624 75 1024 x 768 60 70 72 75 85 90 100 1152 x 864 75 1152 x 870 75 1152 x 900 66 1280 x 960 60 1280 x 1024 60 75 Table C 1 Video mode ...

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