64
5
Everything
concerning
charge information
Analyzing charging information with help of the telephone
It is possible with the EURACOM to capture call data from incoming as also from
outgoing calls. To capture outgoing calls, your network provider has to provide you
with charge informations.
It is possible for you:
•
to print call data as protocol record during running operation or
•
to store call data in the EURACOM to let them be printed or analyzed at a later time.
The analysis may be performed comfortable with the attached PC program (-->
page 75).
To be able to capture data of outgoing calls, you once have to apply for charge
information transfer from your network provider. Either after the call (AOCE) or
already during the call (AOCD). Comfort connection already includes AOCE. If you
have questions concerning this feature, please consult your network provider.
For printing a serial printer has to be connected to the EURACOM (--> “Installati-
on”, Connecting PC and printer).
Printing call data continuously
In this case all incoming calls as well as outgoing calls will be printed immediately
after the end of the conversation. The data will not be stored in the EURACOM and
therefore can not be printed afterwards anymore.
You start the continuous print procedure by determining the subscriber to be printed.
You may determine subscribers for incoming and outgoing calls.
s
Before you start printing of outgoing calls, first once determine:
•
how telephone numbers shall be printed,
•
which tariff shall be used for calculation of call cost. For each subscriber a different
tariff can be fixed.
For input you need a telephone with master authorization (presetting).
And this is how the print looks like:
Subscriber
Date
Time
External telephone number
Units
Amount
I AVA
11.03.99
13:46
0123456789
O 24
11.03.99
14:02
0123456789
1
0,042
O 13
11.03.99
15:32
0123456###
3
0,126
C 28
11.03.99
17:15
0123456789
I = incoming call without connection
O = outgoing call with connection cost
C = incoming call with connection (conversation)
AVA = call was in call distribution (no one has answered)