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2.  When insert the USB cable to PC USB port, will pop up a Hardware Wizard to help you install the USB driver if you 

use this ISP board first time.it can auto install success by itself  

 
Remark: The USB driver files path: D:\FTC100103(Mstar)\FTCUSB.INF

 

 

After installation the USB serial port driver, please to check the port. Look the properties of “my Computer”.  

 

 

 

 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for XV273 X

Page 1: ...1 27 LCD Monitor ACER XV273 X Service Service Service Acer Monitor XV273 X LIFECYCLE EXTENSION GUIDE...

Page 2: ...nt Safety Notice 3 1 Exploded view diagram with list of items 4 2 Mechanical Instruction 5 3 Firmware Upgrade Process 20 4 Writing EDID Process 20 5 FRU Field Replaceable Unit List 37 6 Trouble shooti...

Page 3: ...may create shock fire or other hazards Under no circumstances should the original design be modified or altered without written permission from ACER ACER assumes no liability express or implied arisin...

Page 4: ...CLQA2 LED BOARD 55 TCCM2 004 5 750GBU270HA30JN000 PANEL N A 7 OPTION BOARD PTPCPQB8 N A 8 PLPCHI541KQ7H ADAPTER BOARD 55 TG8M2 002 9 CBPCJE2C1QC MAIN BOARD N A 10 USBLQA4 USB BOARD 55 TCMM2 003 14 KEP...

Page 5: ...t the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed Tool Description Scr...

Page 6: ...6 2 1 Disassembly Procedures S1 Push the button to remove the stand base assy then unscrew the screws...

Page 7: ...7 S2 Remove the REAR COVER Use a tool like picture using to open all latches Be careful the position of the key board S3 Disconnect the cables to remove the rear cover...

Page 8: ...8 S4 Unscrew the screws to remove the key board S5 Tear up all the tapes disconnect the cables and unscrew the screws to remove the side USB board speakers and shield...

Page 9: ...9 S6 Remove the screws to separate the panel and the Middle Frame LED Board and the DECO BEZEL...

Page 10: ...10...

Page 11: ...11 S7 Remove the mylar and the screw Remove all of the screws to remove the power board USB board and main board from mainframe...

Page 12: ...12 S8 Remove the main board USB board and power board Disconnect the cables...

Page 13: ...main board a power board an USB board and some essential cables Connect every cable as the below picture S2 Use a screwdriver to tighten the screws till the power board main board USB board with shie...

Page 14: ...14 S3 Assemble the MIDDLE FRAME DECO bezel LED board and the panel Use a screwdriver to tighten the screws...

Page 15: ...15...

Page 16: ...USB board Pasting all tapes Put the Mylar slice Note refer to last page marked the information of mainframe position on the panel Mylar slice edge must be against the bezel Put the mainframe along the...

Page 17: ...17 S6 Prepare a rear cover Assemble the key board...

Page 18: ...18 S7 Connect the pins and screw the screws...

Page 19: ...19 S8 Assembly the stand base ass y...

Page 20: ...20 3 Firmware Upgrade Process 1 Materials list and connection USB port driver Mstar driver ISP TOOL FW 2 Install driver 1 If you use this ISP board first time you need to install mstar driver...

Page 21: ...21...

Page 22: ...22...

Page 23: ...o help you install the USB driver if you use this ISP board first time it can auto install success by itself Remark The USB driver files path D FTC100103 Mstar FTCUSB INF After installation the USB se...

Page 24: ...iting you must close the EDID writing tool before running the F W Upgrade tool 1 Copy the three file in one folder 2 Double click to run the ISP tool 3 Connect to the monitor Click Connect If the tool...

Page 25: ...25 4 Load the F W you want to upgrade...

Page 26: ...26 5 Set the restore address and Config as below the FW file include reduce so please not select the Restore Enable V 6 Set parameter in Auto window...

Page 27: ...essful upgrade When upgrade successful there will be green Pass letter appearing 4 Check the FW version after upgrade 4 1 The way to open factory menu 1 Connect source to monitor and turn it on 2 The...

Page 28: ...28 5 2 Do factory reset in user menu 1 Restart the monitor after open factory menu And then open the user menu Check this F W version DC 1...

Page 29: ...29 2 Factory reset will turn off Burn in mode which screen color switches among red green blue and black...

Page 30: ...Entry ISP Mode 1 Check the cables and ISP JIG are connected fluently 2 Click the Dis Con and click Connect again 3 AC off the monitor for a while and retry it 4 Change other vervion ISP program 5 Chan...

Page 31: ...e the EDID written 3 1 Change the EDID files name as below rule DP EDID WP dat HDMI2 0 EDID WH_20 dat HDMI2_2 0 EDID WH2_20 dat 3 2 Copy these files to one folder named as ACER XV273 X must contains c...

Page 32: ...4 Run the ISP tool Note If the F W Upgrade use the same ISP tool as the EDID writing you must close the F W Upgrade tool before running the EDID writing tool 4 1 Double click the icon to open the too...

Page 33: ...33 4 2 Select the EDID folder 4 3 Load EDID successful Tick the Only connect HDMI and Write SN...

Page 34: ...34 4 4 Set the Other Setting as below 4 5 Type in the date and the 22 digit S N and Debug Information...

Page 35: ...lick write EDID to start writing When The green PASS appear the process is finished 4 7 After writing the EDID pass you must read the EDID to ensure the EDID data had been write into the monitor Choos...

Page 36: ...l shows all 00 but others port can show the EDID data the EDID data of DP uaually include in FW can t read out it 2 If it appears all FF it shows that the EDID data of the Main board is empty you must...

Page 37: ...your ACER office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional ACER office to order FR...

Page 38: ...23 TCCM2 001 USB CABLE 1500MM 389G0175540ALG 50 LZ2M2 004 HDMI CABLE 1500MM 389G0184GAA50200AL 50 TEAM2 001 DP CABLE 1500MM 389G1875AAA50100AL 50 LXPM2 008 COAXIAL CABLE 40P 51P 340MM MB TO PANEL 395G...

Page 39: ...000 50 TCMM2 001 CABLE 4P 2P 850 160MM MB TO SPEAKER 395GS20004GM023000 50 TG8M2 001 CABLE 200MM PB TO PANEL 395G801406DJ61 50 T1BM2 002 POWER CORD 1800MM EUROPE 389G404A18NYHG 27 T1BM2 001 BEZEL ASSY...

Page 40: ...G2236AEM01L0100 60 TBLM2 003 FUNCTION KEY BUTTON JOYST ICK A33G2238AEM01L0100 60 TCCM2 007 STAND BASE ASSY Q37G099810110100ZA 60 TFBM2 004 MAINFRAME Q15G3316101D0100GH 33 TG8M2 001 USB SHIEKDING Q85G0...

Page 41: ...41 6 Trouble shooting instructions...

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