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POST Error Messages List

 

 

If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error 
Messages List "to diagnose system problems. If you did not receive any error message, look for a description of your 
error symptoms in “Error Symptoms List”. 
 
If you are unable to correct the problem by using the “BIOS Messages List” table and “Error Symptoms List” table, go 
to “Undetermined Problems”. 
 
To diagnose a problem, first find the BIOS error messages in the left column. If directed to a check procedure, replace 
the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right 
column is the most likely cause. 
 

BIOS Messages 

Action/FRU 

BIOS ROM checksum 
error - System halted

 

The checksum of the BIOS code in the BIOS chip is incorrect, indicating the BIOS code may 
have become corrupt. Contact your system dealer to replace the BIOS.

 

CMOS Battery Failed

 

The CMOS battery is no longer functional. Contact your system dealer for a replacement 
the BIOS.

 

CMOS Checksum 
Error- defaults loaded

 

Checksum of CMOS is incorrect, so the system loads the default equipment configuration. 
A checksum error may indicate that CMOS has become corrupt. A weak battery may have 
caused this error. Check the battery and replace if necessary.

 

CPU at run

 

Displays the running speed of CPU.

 

Display switch is set 
incorrectly

 

The  display  switch  on  the  motherboard  can  be  set  to  either  monochrome  or  color.  This 
message indicates the switch is set to a different setting than indicated 
in Setup. Determine which setting is correct, and 
then either turn off the system and change the jumper, or enter Setup and change the 
Video selection.

 

Press ESC to skip 
memory test

 

The user may press Esc to skip the full memory test.

 

HARD DISK initializing 
- Please wait a 
moment

 

Some hard drives require extra time to initialize.

 

HARD DISK INSTALL 
FAILURE

 

Cannot find or initialize the hard drive controller or the drive. Make sure the controller is 
installed correctly. If no hard drives are installed, be sure the Hard Drive Selection in Setup 
is set to NONE.

 

Hard disk(s) diagnosis 
fail

 

The system may run specific disk diagnostic 
Routines. This message appears if one or more hard disks return an error when the 
diagnostics run.

 

Keyboard Error Or No 
Keyboard Present

 

Cannot initialize the keyboard. Make sure the keyboard is attached correctly and no keys are 
pressed during POST. To purposely configure the system without a keyboard, set the error 
halt condition in Setup to HALT ON ALL, BUT KEYBOARD. The BIOS then ignores the missing 
keyboard during POST.

 

Keyboard is locked out 
- Unlock the key

 

This message usually indicates that one or more keys have been pressed during the 
keyboard tests. Be sure no objects are resting on the keyboard.

 

Memory Test:

 

This message displays during a full memory test, counting down the memory areas being 
tested.

 

Summary of Contents for Veriton M4660G

Page 1: ...I Veriton M6660G VM6660G Veriton M4660G VM4660G Recycling Guide ...

Page 2: ...Disassembly Procedure 3 Troubleshooting 15 Exploded diagrams 18 FRU Field Replaceable Unit List 19 To update your software 20 To remove your personal data 20 ...

Page 3: ...ing strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer Take off any metal objects on your arms or fingers such as bracelets rings or watches and make sure your hands are completely dry Even if your unit is unplugged there may still be some remaining electric charge If a component does not come out easily do not forceful...

Page 4: ...ive treatment Pre disassembly Instructions Do the following prior to starting any maintenance procedures 1 Place the system on a stable worksurface 2 Remove AC power cord from the system and peripherals 3 Remove all cables from the system Make sure the system is completely powered off ...

Page 5: ...5 Chassis Door Removal 1 Remove the two 2 screws from the chassis door 1 1 Remove the 2 screws 1 2 Remove the left side cover ...

Page 6: ...6 ODD and card reader Module Removal 2 Remove the ODD 2 1 Disconnect the ODD SATA cables and ODD power cables from the rear of ODD 2 2 Remove two screws fixed in ODD cage 2 3 Remove the ODD ...

Page 7: ...e 3 1 Disconnect the CR cable intrusion cable INT SPK cable audio cable USB cable from the MB 3 2 Slither the green lock then pull out the Card Reader module 3 3 Take out the Card Reader module Intrusion F USB1 F USB2 INT_SPK F_AUDIO ...

Page 8: ... HDD 4 1 Disconnect the SATA cables and SATA power cables from the rear of MB 4 2 Disconnect the SATA cables and SATA power cables from HDD 4 3 Take out the HDD from HDD cage 4 4 Rotate the mobile rack then take out the HDD ...

Page 9: ...9 5 Remove the system fan 5 1 Remove four screws of system fan 5 2 Remove the connector of system fan from MB ...

Page 10: ...10 VGA card Removal 6 Remove VGA Card 6 1 Remove the screw of VGA 6 2 Rotate the PCI cover 6 3 Remove VGA card ...

Page 11: ...11 PSU Removal 7 Remove internal PSU 7 1 Remove the four screws fixed in the rear chassis 7 2 Disconnect the power connectors from MB 7 3 Push the latch then take out the PSU ...

Page 12: ...12 MotherBoard MEM CPU Cooler WLAN SSD RTC Battery Removal 8 Remove the Main Board 8 1 Disconnect the F_U31C1 F_U31C2 and USB3F1 8 2 Disconnect the front panel cable USB3F1 F_U31C2 F_U31C1 ...

Page 13: ...e the four latch show bellow then remove the Memory 8 5 Remove the four screws and disconnect the CPU cooler power cable from the MB NOTE Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows WEEE Annex VII component ...

Page 14: ...14 8 6 Remove the CPU 8 7 Remove the M 2 SSD 8 8 Remove the battery NOTE RTC battery has been highlighted with the yellow circle as above image shows WEEE Annex VII component ...

Page 15: ...ions at power on it displays error messages on screen generates a check point code at port 80h or even halts the system if the error is fatal The main components on the main board that must be diagnosed and or initialized by POST to ensure system functionality are as follows Microprocessor with built in numeric co processor and cache memory subsystem Direct Memory Access DMA controller Interrupt s...

Page 16: ...U Display switch is set incorrectly The display switch on the motherboard can be set to either monochrome or color This message indicates the switch is set to a different setting than indicated in Setup Determine which setting is correct and then either turn off the system and change the jumper or enter Setup and change the Video selection Press ESC to skip memory test The user may press Esc to sk...

Page 17: ...ess TAB to show POST screen System OEMs may replace the Phoenix Technologies Award BIOS POST display with their own proprietary display Including this message in the OEM display permits the operator to switch between the OEM display and the default POST display Primary master hard disk fail POST detects an error in the primary master hard drive Primary slave hard disk fail POST detects an error in...

Page 18: ...18 Exploded Diagrams Figure 1 System Exploded Diagram ...

Page 19: ...19 FRU Field Replaceable Unit List Please contact your local service center to find out how to obtain the part or replace your device ...

Page 20: ...rt your PC to get to the sign in screen then press and hold down the Shift key while you select the Power icon Restart in the lower right corner of the screen After your computer restarts select Troubleshoot Reset this PC Option 3 Select Start then press and hold down the Shift key while you select the Power icon Restart to restart your computer into Recovery Mode After your computer restarts sele...

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