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Acer Veriton 5900Pro, Service Manual

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Acer Veriton 5900Pro Service Manual Download Page 107

Chapter 4

101

Undetermined Problems

If an error message is present, go to “POST Error Messages List” on page 94. If you did not receive any 
messages, if the symptom is listed in “or “Error Symptoms List” on page 96. If you still cannot solve the 
problem, continue with this check: 

1.

Check the power supply voltages. If the voltages are correct continue with the following steps:

2.

Power off the system unit. 

3.

Perform the following checks, one by one, until you have isolated the problem FRU.

4.

Load default settings in setup.

5.

Check all main board jumper positions and switch settings. 

6.

Check all adapter card jumper positions. 

7.

Check all device jumper positions. 

8.

Check all cables and connectors for proper installation. 

9.

If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a 
time: 

10.

Non-Acer devices 

T

External devices 

T

Any adapter card (modem card, LAN card or video card, if installed)

T

CD/DVD-ROM drive 

T

Diskette drive 

T

Hard disk drive 

T

DIMM

T

Processor

T

Main board

11.

Power on the system unit. 

12.

Repeat steps 2 through 5 until you find the failing device or adapter.

Summary of Contents for Veriton 5900Pro

Page 1: ...Veriton 7900Pro 6900Pro 5900Pro Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Verition 7900Pro 6900Pro 5900Pro service guide Date Chapter Updates ...

Page 3: ...ublication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated ...

Page 4: ...re described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered tr...

Page 5: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 6: ...l NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the print...

Page 7: ...ing workload The series of products are standalone or network ready for SMB They include video and audio features for business multimedia Veriton 7900Pro 6900Pro 5900Pro comply with all requirements of Intel vProTM platform The series of products support Conroe CPU and employ Intel ICH8 DO and Nineveh LAN controller 82566DM System Specifications Chapter 1 ...

Page 8: ...nnel T Support Memory Speed DDR II 800 667 533 MHz On Board Graphic Solution T Intel Broadwater G on die graphic solution T DVMT technology support T Dual View function support by Intel ADD2 ADD2 T 1 VGA port on rear side co lay for DVI I required for Vista premium PCI Express PCI Slot T Slot Type PCI Express X16 T Slot Quantity 1 T Slot Type PCI Express X1 T Slot Quantity 1 T Slot Type PCI 2 3 sl...

Page 9: ...veh 82566DM T Reserved disable functionon BISO side Default is enabled Intel R Nineveh LAN doesn t support LAN disable function via HW GPIO T Should be worked under 10 100 1000 Mbs environment USB T Controller Intel R ICH8DO T Connectors Quantity 10 T On board for non 1394 SKU 10 ports 4 for front daughter board 4 for rear I O 2 co lay with rear I O under RJ45 port 2 reserved header T USB 2 0 1 1 ...

Page 10: ...tandard specification T 1 2 5 pin Intel R FPIO spec Microphone In Headphone Out pin connectors T 1 serial prot 2 5 pin connector 2nd serial port T 1Aux in 4 pin connector T 14 pin CPU fan connector T 13 pin system FAN connector with linear circuit T 12 pin Intrusion Alam connector T 1 24 pin 4pin ATX interface PS3 PS2 SPS connector T 1 2 7 pin front panel IO header T 2 reserved 2 pin GPIO connecto...

Page 11: ...mware HUB 4 Phase PWM DIMM2 Socket T 4 Lanes USB2 0 Port 1 ICH8 CK 505 Clock DDR2 533 667 800 SATA Connector 1 PCI Express x1 port Direct Media Interface DMI Channel A DDR2 Super I O USB2 0 Port 2 GMCH PCI Slot 1 Broadwater DDR2 533 667 800 AHCI RAID0 1 5 10 Realtek ALC888 PCI Express x1 PCI Express x1 port LPC I F TI43AB23 Front Panel 1394a Port 1 Back Panel PCI I F SPI Flash or Intel ADD2 Card 1...

Page 12: ...R1 24 pin power connector 28 PRT Printer port 6 FLOPPY1 Floppy connector 1 29 VGA VGA port 7 SYS_FAN1_1 System fan header 1_1 3 pin 30 1394_USB1 1394 and USB 2 ports 8 CLR_CMOS Clear CMOS 31 NIC_USB Lan and USB 2 port 9 OBR One Button Recovery 32 Audio Audio port 10 INTR1 Chassis Intruder 33 PCI E1 PCI Express X16 connector 11 FP1 Front Panel Switch LED 34 BAT1 Battery connector 12 TPM Trusted Pla...

Page 13: ...U19 ICH8 series south bridge 17 SATA_1 SATA data transfer connector 1 40 U13 965 series nouth bridge 18 SATA_2 SATA data transfer connector 2 41 U10 LGA775 CPU socket 19 F_USB3 Front panel USB header 3 42 DIMM1 DIMM2 DIM M3 DIMM4 DDR2 memory connector 20 F_USB2 Front panel USB header 2 43 IR Infrared function header 21 F_USB1 Front panel USB header 1 44 FLOPPY1 Floopy connector 22 F_AUDIO1 Front p...

Page 14: ...8 Chapter 1 Your Acer Desktop tour After knowing your computer features let us show you around your new Veriton series computer Front panel Veriton 5900Pro front view Veriton 6900Pro front view ...

Page 15: ...e out devices e g speakers 5 5 USB ports Connect to USB 2 0 devices e g USB mouse USB camera 6 Hardware reset button 7 6 Indicators 8 7 Power button Power on or off the system 1 Optical disk drive for selected models Accepts CDs or DVDs 2 Eject button Ejects optical disks Note Connecting peripherals on page 14 Connecting options on page 19 Icon Component Icon Component Note Connecting peripherals ...

Page 16: ...e Wireless function Lights to indicate the status of wireless LAN communications 7 USB ports 8 Microophone in jack front 9 Headphone Speaker out line out port 10 11 Line in jack Accepts audio line in devices e g audio CD player stereo walkman Note Connecting peripherals on page 14 Connecting options on page 19 Icon Component Icon Component Note Connecting peripherals on page 14 Connecting options ...

Page 17: ...Chapter 1 11 Rear panel Veriton 5900Pro rear view Veriton 6900Pro rear view ...

Page 18: ...Connects to a serial device e g external serial mouse or keyboard 7 Parallel printer port Connects to a parallel device e g printer 8 CRT LCD monitor port Connects to a display device e g external monitor LCD projector 9 USB ports Connect to USB 2 0 devices e g USB mouse USB camera 10 Icon Component Veriton 5900Pro 6900Pro 7900Pro Icon Component Veriton 5900Pro 6900Pro 7900Pro Icon Component Verit...

Page 19: ... out jack 10 11 Kensington lock Connects to a Kensington compatible computer security lock Color Use Headphone 1 1 CH 3 1 CH 5 1 CH 7 1 CH Blue Line in Line in Line in Line in Line in Green Headphone Line out Front Front Front Pink N A Mic in Mic in Mic in Mic in Orange N A N A N A Rear Rear Black N A N A Center woofer Center woofer Center woofer Gray N A N A N A N A Side Note Connecting periphera...

Page 20: ... the PS 2 mouse port or USB port on the back panel of the system Keyboard PS 2 or USB manufacturing option Connect the keyboard to the PS 2 keyboard port or USB port on the back panel of the system Speakers For systems bundled with speakers before powering on the system connect the speaker cable to the audio out external speaker port on the back panel of the system For more detailed information ab...

Page 21: ...ion Management provides exceptional protection against viruses and other malware For more information press the key to launch the Empowering Technology menu then click on the appropriate utility and select the Help or Tutorial function Empowering Technology password Before using Acer eLock Management and Acer eRecovery Management you must initalize the Empowering Technology password Right click on...

Page 22: ...n plugged into the system Optical drive deivces includes any kind of CD ROM or DVD ROM drives Floppy disk drives 3 5 inch disks only Interfaces includes serial ports parallel port infrared IR and Bletooth To activate Acer eLock Management a password must be set first Once set you can apply locks to any of the devices Lock s will immediately be set without any reboot necessary and will remain locke...

Page 23: ...utlook The Acer eDataSecurity Management setup wizard will prompt you for a suvervisor password and default encryption This encryption will be used to encrypt files by default or you can choose to enter your won file specific password when encrypting a file NOTE The password used encrypt a file is the unique key that the system needs to decrypt it If you lose the password the supervisor password i...

Page 24: ...18 Chapter 1 ...

Page 25: ...mproves the usability and performance of your Windows XP system Acer eAcoustics Management Acer eAcoustics Management offers you a useful tool to balance your computing power needs with your desired level of quietness By reducing the processor speed for tasks that require less processing the CPU and system fans can run slower thus reducing the amount of sound generated by tehse components Using Ac...

Page 26: ...essaging This mode creates the lowest audio disturbance Professional Mode Use this mode for processing intensive tasks when you require full speed operation Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer The Acer eRecovery Management utility occupies space in a hidden partition on your system s ...

Page 27: ...r to Acer eRecovery Management NOTE If your computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical disk feature to burn a backup image to CD or DVD To ensure the best results when recovering your system using a CD or Acer eRecovery Management detach all peripherals except the external Acer ODD if your computer has one including your Ac...

Page 28: ...ecification Type Supports AMD mobile Athlon 64 62W M2 Supports AMD Sempron D 62W M2 Slot Socket 940 Speed Depends on CPU which is local configured Bus Frequency 533 800 1066 MHz Voltage Processor voltage can be detected by any system without setting any jumper BIOS Item Specification BIOS code programmer Award BIOS version BIOS ROM size 4MB BIOS ROM package 32 pin PLCC package Support protocol PCI...

Page 29: ...he above specifications Cache Memory Item Specification First Level Cache Configurations Cache function control Enable Disable by BIOS Setup Second Level Cache Configurations The information below is only applicable to system installed with a Pentium 4 processor Tag RAM Location On Processor L2 Cache RAM Location On Processor L2 Cache RAM type PBSRAM Pipelined burst Synchronous RAM L2 Cache RAM si...

Page 30: ...ification Serial port controller LPC47M182 Serial port controller resident bus LPC Bus Number of serial port 1 Serial port location Rear panel 16550 UART support Yes Connector type 9 pin D type female connector USB Port Item Specification Universal HCI USB 2 0 1 1 Controller Built in nVidia MCP51 Number of the connectors 8 Location Rear 4 Front 4 USB Class Support legacy keyboard for legacy mode W...

Page 31: ... Adapters 00D4000 00D7FFF 16 KB I O Expansion ROM Reserved for ROM on I O Adapters 00D8000 00DBFFF 16 KB I O Expansion ROM Reserved for ROM on I O Adapters 00DC000 00DFFFF 16 KB I O Expansion ROM Reserved for ROM on I O Adapters 00E0000 00E7FFF 32 KB for SCSI BIOS Reserved for SCSI BIOS 00E8000 00EFFFF 32 KB Reserved Onboard 00F0000 00FFFFF 64 KB BIOS System ROM BIOS ROM System RAM BIOS DRAM 01000...

Page 32: ...ary IDE Parallel Printer Port 2 Serial Asynchronous Port 2 Parallel Printer Port 1 Floppy Disk Controller Secondary IDE Primary IDE Serial Asynchronous Port 1 Configuration Address Register Configuration Data Register Parallel Printer Port 1 IRQ Assignment Map IRQx System Devices Add On Card Devices IRQ0 Timer N IRQ1 Keyboard N IRQ2 Reserved N IRQ3 Serial Port 2 Reserved IRQ4 Serial Port 1 Reserve...

Page 33: ... condensing at 40 C Vibration Operating unpacked 5 500Hz 2 20g RMS random 10 minutes per axis in all 3 axes Non operating packed 5 500Hz 1 09g RMS random 1 hour per axis in all 3 axes Shock Operating Half sine 2g 11m seconds Drop Test Drop Test Definition The protection ability of packing cushion must be capable of withstanding with no physical or functional demage mechanical impact from height sp...

Page 34: ...28 Chapter 1 ...

Page 35: ...switch button modem ring in keyboard and mouse for APM mode T Resume recovery time 7 10 sec Suspend Mode T Independent power management timer 2 120 minutes time step 10 minutes or pushing external switch button T CPU goes into SMM T CPU asserts STPCLK and goes into the Stop Grant State T LED on the panel turns amber colour T Hard disk drive goes into SLEEP mode for ATA standard interface T Disable...

Page 36: ... same memory size and type The Dual Channel Technology will operate when two memory modules are inserted individually into Channel A and B If you install two memory modules in the same channel the Dual Channel Technology will not operate 3 Three DDR memory modules are installed Pleae note that the Dual Channel Technology will not operate when three DDR memory modules are installed part of them wil...

Page 37: ... doesn t required users to boot to DOS before upgrading BIOS but directly download and update BIOS from the Internet NOTE Main Menu This is the online description of the highlighted setup functions is displayed at the bottom of the screen NOTE Status Page Setup Menu Option Page Setup Menu Press F1 to pop up a small help window that describes the appropriate keys to use and the possible selections ...

Page 38: ...etup This setup page includes all the items of Green function features PnP PCI Configuration This setup page includes all configurations of PCI PnP ISA resources PC Health Status This setup page is the System auto detect Temperature voltage fan and speed Load Default Settings Default Settings indicates the value of the system parameters which the system would be in best performance configuration S...

Page 39: ...S Version This item lists the system BIOS version SMBIOS Version This item lists the system SMBIOS version System BIOS ID This item lists the system BIOS ID BIOS Release Date This item lists the BIOS release date System Product Name Veriton MB Product Name FQ965M System Manufacture Name Acer F5 Previous Values F7 Default Settings System BIOS ID R01 A08 MB Manufacture Name Acer System BIOS Version ...

Page 40: ...econd format The items format is hour minut second The time is calculated base on the 24 hour military time clock For example 1 p m is 13 00 00 Item Help Menu Level X Video F5 Previous Values F7 Default Settings Halt On All But Keyboard KLIJ Move Enter Select Pu PD Value F10 Save ESC Exit F1 General Help Total Memory 1022976K Base Memory 640K Extended Memory 1021952K Phoenix AwardBIOS CMOS Setup U...

Page 41: ...nstalled 360K 5 25 5 25 inch PC type standard drive 360Kbyte capacity 1 2M 5 25 5 25 inch AT type high density drive 1 2M byte capacity 3 5 inch when 3 Mode is Enabled 720K 3 5 3 5 inch double sided drive 720Kbyte capacity 1 44M 3 5 3 5 inch double sided drive 1 44Mbyte capacity 2 88M 3 5 3 5 inch double sided drive 2 88Mbyte capacity Halt On This parameter enables you to control the system stops ...

Page 42: ...36 Chapter 2 Total Memory Base Upper Extended Total Memory N A Parameter Description Options ...

Page 43: ...elf test function Enabled Disabled First Second Third Boot Device The item allows you to set the sequence of boot device where BIOS attempts to load the disk operating system Floppy LS120 Hard Disk CD ROM ZIP USB FDD USB ZIP USB CDROM USB HDD LAN Disabled Boot other Devices This item allows you to enable or disable to boot from other device Enabled Disabled X CPU Feature Press Enter X Hard Disk Bo...

Page 44: ...ndows Fast Normal Security Option If you have set a password select whether the password is required every time the System boots or only when you enter Setup Setup System boots APCI Mode This option is used to set up enable or disable the APCI funtion Enabled Disabled MPS Version Control For OS The BIOS supports versions 1 1 and 1 4 of the Intel multiprocessor specification Select the version supp...

Page 45: ... XP SP2 Enabled Disabled Virtualization Technology Virtualization enhanced by Intel Virtualization Technology will allow a platform to run multiple operating systems and applications in independent partitions With virtualization one computer system can function as multiple operating systems With processor and I O enhancements to Intel s various platforms Intel Virtualization Technology can improve...

Page 46: ...sit http www answers com topic ide raid PEG Onchip VGA Control This BIOS feature is found in motherboards that have a built in graphics processor as well as a PCI Express port It allows you to select whether to use the onboard graphics processor or the PCI Express card When set to Onchip VGA the motherboard boots up using the onboard graphics processor even when a PCI Express graphics card is inst...

Page 47: ...applications are running but when the need for graphics memory drops the allocated graphics memory can be released to the operating system for other uses When set to Combo Mode the graphics driver will allocate a fixed amount of memory as dedicated graphics memory as well as allow more system memory to be dynamically allocated between the graphics processor and the operating system It is recommend...

Page 48: ...ge for more details Onboard Device Press Enter to see on board device options Please see page 35 for more details Super IO Device Press Enter to see super IO device options Please see page 37 for more details X OnChip IDE Device Press Enter X Onboard Device Press Enter X Super IO Device Press Enter Phoenix AwardBIOS CMOS Setup Utility Integrated Peripherals Item Help Menu Level X F5 Previous Value...

Page 49: ...BIOS feature allows you to enable or disable primary support for all IDE devices IDE Primary Secondary Master Slave PIO The four IDE PIO Programmed Input Output fields let you set a PIO mode 0 4 for each of the four IDE devices that the onboard IDE interface supports Modes 0 through 4 provide successively increased performance In Auto mode the system automatically determines the best mode for each...

Page 50: ...trols the SATA controller s operating mode There are three available modes IDE SATA or AHCI and RAID When set to SATA or AHCI the SATA controller enables its AHCI features when the computer boots up When set to RAID the SATA controller enables its RAID and AHCI functions when the computer boots up When set to IDE the SATA controller disables its RAID and AHCI functions when the computer boots up I...

Page 51: ...ines if support for the USB keyboard should be provided by the operating system or the BIOS Therefore it will only affect those who are using USB keyboards If your operating system offers native support for USB keyboards you should select the OS option This will provide much greater functionality However if you are using DOS or operating systems that do not offer support for USB keyboards then usi...

Page 52: ...the mouse as these operating systems cannot detect or work with USB mice Enabled Disabled Azalia Audio Select Enabled to use the Azalia audio capabilities of your system Auto The system will automatically detect the HD audio funtion Enabled Enable HD audio functionr Disabled Disable HD audio function Onboard Lan Controller This BIOS feature enables or disables the motherboard s onboard LAN control...

Page 53: ... ports Please refer to the BIOS on your system for actual options Onboard Parallel Port Select a logical LPT port address and corresponding interrupt for the physical parallel port Please refer to the BIOS on your system for actual options ECP Mode Use DMA Select a DMA channel for the port Please refer to the BIOS on your system for actual options Onboard FDC Controller Enabled Onboard Serial Port...

Page 54: ...S if S3 Resume This item determines whether or not to enable the system to run VGA BIOS when resuming from S3 S4 Auto Yes No Soft Off by PWR BTTN This item specifies how long you must press and hold down the power button before the system is shut down Instant off Turns off the system instantly Delay 4 Sec Turns off the system after a 4 second delay Instant off Delay 4 Sec PWRON After PWR Fail This...

Page 55: ...Resume by Alarm You can set Resume by Alarm item to enabled and key in Data Time to power on system Disabled Disable this function Enabled Enable alarm function to Power On system If RTC Alarm Lead To Power On is Enabled Date of Month Alarm Everyday 1 31 Time hh mm ss Alarm 0 23 0 59 0 59 Parameter Description Options ...

Page 56: ...e a conflict occurs after you assign the IRQs or after you configure your system you can enable this function to allow your system to automatically reset your configuration and reassign the IRQs DMAs and I O address Disabled Enabled Resources Controlled By if this option is set to Auto the BIOS automatically selects all the devices Plug Play compatible specifying their Interrupt and DMA If you sel...

Page 57: ...Vcore DDR18V 1 5V 3 3V 5V 12V Detect system s voltage status automatically CPU Temperature Detect CPU Temperature automatically CPU SYSTEM FAN Speed RPM Detect CPU SYSTEM Fan Speed status automatically Intruder Detection Disabled X Advanced Fan Speed Control Press Enter Shutdown Temperature 90 C 194 F Vcore 1 23V VDIMM 1 82V 3 3V 3 31V 5 0V 4 94V 12 V 11 04V CPU Temperature 46к SYS Temperature 33к...

Page 58: ...I Clk To reduce the occurrence of electromagnetic interference EMI the BIOS detects the presence or absence of components in DIMM and PCI slots and turns off system clock generator pulses to empty slots Enabled Disabled Spread Spectrum This feature allows to enable disable the Spread Spectrum modulate Enabled Disabled CPU Clock Ratio 16 x Auto Detect PCI Clk Disabled Spread Spectrum Enabled F5 Pre...

Page 59: ...vanced BIOS Features Load Default Settings XAdvanced Chipset Features Load Optimized Default Y N Set Supervisor Password Phoenix Award BIOS CMOS Setup Utility XProduct Information XPC Health Status XStandard CMOS Features XFrequency Control XPower Management Setup Save Exit Setup Load Default Settings Esc Quit KLIJ Select XPnP PCI Configurations Exit Without Saving F10 Save Exit Setup ...

Page 60: ... start the system or modify the CMOS settings The User password can also start the system While the User password XIntegrated Periphera Password XAdvanced BIOS Features Load Default Settings XAdvanced Chipset Features Enter Password Set Supervisor Password Phoenix Award BIOS CMOS Setup Utility XProduct Information XPC Health Status XStandard CMOS Features XFrequency Control XPower Management Setup...

Page 61: ... return to the main menu XIntegrated Periphera XPower Management Setup Save Exit Setup Esc Quit KLIJ Select XPnP PCI Configurations Exit Without Saving F10 Save Exit Setup CMOS Setup Utility Copyright C 1984 2005 Award Software XProduct Information XPC Health Status XStandard CMOS Features XFrequency Control Save to CMOS and Exit Y N N XAdvanced BIOS Features Load Default Settings XAdvanced Chipse...

Page 62: ...u do not want to save use the Exit Without Saving item and press Y to discard any changes you have made XIntegrated Periphera Password XPower Management Setup Save Exit Setup Esc Quit KLIJ Select XPnP PCI Configurations Exit Without Saving F10 Save Exit Setup CMOS Setup Utility Copyright C 1984 2005 Award Software XProduct Information XPC Health Status XStandard CMOS Features XFrequency Control XA...

Page 63: ... grounding strap and conductive mat for preventing electrostatic discharge T Wire cutter T Phillips screwdriver may require different size NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components Machine Disassembly and Replacement Chapter 3 ...

Page 64: ...on Before You Begin Before proceeding with the disassenbly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system ...

Page 65: ... available CAUTION Before you proceed make sure you have turned off the system and all peripherals connected to it Opening the System 1 Place the system on a flat surface as shown 2 Place the system as shown Slide the chassis lock highlighted in red circle then slide the side door outwards Removing the Front Panel and Top cover 1 Lift the front panel as shown and release the chassis locks ...

Page 66: ...60 Chapter 3 2 Detach the front panel and then the top cover from the system Removing the VGA Card and the Cables 1 Release the PCI lock as red circle highlighted then remove the VGA card ...

Page 67: ...Chapter 3 61 2 Disconnect USB 1 2 cable from the main board 3 Then disconnect audio cable from the main board 4 Disconnect the HDD SATA cable 1 and 2 from the main board ...

Page 68: ...he power switch and LED cable as shown 6 Disconnect the HDD SATA cables and the power cable from the main board Removing the Optical Drive Floppy Disk Drive and HDD 1 Slide the CD ROM lock and pull out the CD ROM from the chassis ...

Page 69: ...Chapter 3 63 2 Slide the FDD lock then pull the FDD out of the chassis 3 Slide the HDD lock and pull out the HDD from the system chassis ...

Page 70: ...Memory and System Fan 1 Remove the four screws holding the heatsink then remove it 2 Pop out the memory modules and remove them from the memory sockets 3 Remove the four screws fastening the system fan on the rear side 4 Then remove the system ...

Page 71: ...Chapter 3 65 Removing the Main Board and the Power Supply 1 Remove the eight screws holding the main board then remove the main board 2 Remove the four screws fastening the power supply as shown ...

Page 72: ...66 Chapter 3 3 Remove the power supply carefully Removing the Intrusion Switch and the USB Module 1 Remove the two screws holding the intrusion switch then remove it ...

Page 73: ...Chapter 3 67 2 Detach the USB board with its upper bracket then pull out the USB audio cables ...

Page 74: ... 6900Pro Disassembly Procedure Opening the System 1 Place the system on a flat surface 2 Release the chassis lock then slide the left side door Removing the Cables 1 Disconnect teh front bezel LED cable from the main board ...

Page 75: ...Chapter 3 69 2 Disconnect the audio cables from the main board 3 Then disconnect the USB cable from the main board ...

Page 76: ...PA power cable as shown 5 Then disconnect PD power cabel from the main board 6 Disconnect FDD data cable and P1 power cable 7 Disconnect the ODD data highlighted with red circle and ODD power highlighted with yellow circle cable ...

Page 77: ...Chapter 3 71 8 Disconnect the HDD power and data cable 9 Disconnect the HDD power and data cable from the main board and remove the cables ...

Page 78: ...de the HDD holder as shown and remove the HDD module from the chassis Removing the Front Bezel 1 Release the chassis lock as shown then detach the front bezel carefully Removing the ODD Module and the Card Reader 1 Slide the ODD holder as shown ...

Page 79: ...Chapter 3 73 2 Detach the ODD module from the chassis 3 Detach the card reader carefully ...

Page 80: ...the System Fan 1 Remove the screws holding the CPU cooler then detach the CPU cooler from the main board 2 Pop out the memory modules and remove them from the memory sockets 3 Remove the four screws fastening the system fan then detach the system fan ...

Page 81: ...PU Main Board and the Power Supply 1 Release the CPU lock then remove the CPU from the socket 2 Remove the eight screws holding the main board and detach the main board carefully 3 Remove the four screws holding the power supply ...

Page 82: ...76 Chapter 3 4 Then remove the power supply from the chassis ...

Page 83: ... Veriton 5900Pro Disassembly Procedure Opening the System 1 Place the system on a flat surface 2 Remove the two screws fastening the top cover 3 Slide the top cover and remove it Then detach the front bezel as well ...

Page 84: ...Chapter 3 4 Remove the screw holding the top bracket then take out the top bracket Removing the VGA Card 1 Carefully remove the VGA card from the main board Removing the Cables 1 Disconnect the audio cable ...

Page 85: ...Chapter 3 79 2 Disconnect the USB 1 2 cables 3 Disconnect the system fan cable from the main board 4 Disconnect the HDD SATA1 2 cables ...

Page 86: ...er switch connector 6 Disconnect the power to optical drive and IED cable as shown 7 Disconnect power to FDD cable and FDD IDE cable from FDD module s rear side 8 Disconnect the power to HDD cable and HDD SATA cable from the rear side of the HDD module ...

Page 87: ...Chapter 3 81 9 Disconnect the main ATX power connector shown bellow 10 Disconnect the FDD IDE cable connector as shown ...

Page 88: ...g the CD Drive the FDD and the HDD 1 Release the CD drive latch and pull out the CD drive as shwon 2 Release the FDD latch then pull out the FDD module from the chassis 3 Release the HDD latch then pull out the HDD module ...

Page 89: ...pter 3 83 Removing the Heatsink Module the Memory and the System Fan 1 Remove the four screws holding the heatsink and then remove the heatsink 2 Pop out the memory modules and remove them from the sockets ...

Page 90: ...84 Chapter 3 3 Remove the four screws holding the system fan 4 Detach the system fan ...

Page 91: ... Supply USB Module and the LED Module 1 Remove the eight screws then detach the main board carefully 2 Remove the four screws holding the power supply then remove the power supply 3 Remove the screw holding the USB module then detach the USB module ...

Page 92: ...86 Chapter 3 4 Remove the screw fastening the LED module then detach the LED module ...

Page 93: ...his chapter provides troubleshooting information for the Veriton 7900Pro 6900Pro 5900Pro T Power On Self Test POST T Index of Error Message T Index of Error Symptoms T Undetermined Problems Chapter 4 Troubleshooting ...

Page 94: ...hard disk interface and one diskette drive interface T Keyboard and auxiliary device controllers T 1 44M floppy controller T I O ports T One parallel port T One PS 2 compatible mouse port T One PS 2 compatible keyboard port NOTE When Post executes a task it uses a series of preset numbers called check points to be latched at port 80h indicating the stages it is currently running This latch can be ...

Page 95: ...propriate flash R W codes into the run time area in F000 for ESCD DMI support 11h Reserved 12h Use walking 1 s algorithm to check out interface in CMOS circuitry Also set real time clock power status and then check for override 13h Reserved 14h Program chipset default values into chipset Chipset default values are MODBINable by OEM customers 15h Reserved 16h Initial Early_Init_Onboard_Generator sw...

Page 96: ...d put it into C000 0 24h Reserved 25h Reserved 26h Reserved 27h Initialize INT 09 buffer 28h Reserved 29h 1 Program CPU internal MTRR P6 PII for 0 640K memory address 2 Initialize the APIC for Pentium class CPU 3 Program early chipset according to CMOS setup Example onboard IDE controller 4 Measure CPU speed 5 Invoke video BIOS 2Ah Reserved 2Bh Reserved 2Ch Reserved 2Dh 1 Initialize multi language...

Page 97: ...ache for P6 class CPU program CPU with proper cacheable range 3 Initialize the APIC for P6 class CPU 4 On MP platform adjust the cacheable range to smaller one in case the cacheable ranges between each CPU are not identical 4Fh Reserved 50h Initialize USB 51h Reserved 52h Test all memory clear all extended memory to 0 53h Reserved 54h Reserved 55h Display number of processors multi processor platf...

Page 98: ...ng to items described in Setup Auto configuration table 6Ch Reserved 6Dh 1 Assign resources to all ISA PnP devices 2 Auto assign ports to onboard COM ports if the corresponding item in Setup is set to AUTO 6Eh Reserved 6Fh 1 Initialize floppy controller 2 Set up floppy related fields in 40 hardware 70h Reserved 71h Reserved 72h Reserved 73h Optional Feature Enter AWDFLASH EXE if AWDFLASH is found ...

Page 99: ...de 4 Set up ACPI table at top of memory 5 Invoke ISA adapter ROMs 6 Assign IRQs to PCI devices 7 Initialize APM 8 Clear noise of IRQs 86h Reserved 87h Reserved 88h Reserved 89h Reserved 90h Reserved 91h Reserved 92h Reserved 93h Read HDD boot sector information for Trend Anti Virus code 94h 1 Enable L2 cache 2 Program boot up speed 3 Chipset final initialization 4 Power management final initializa...

Page 100: ...e CMOS battery is no longer functional Contact your system dealer for a replacement the BIOS CMOS Checksum Error defaults loaded Checksum of CMOS is incorrect so the system loads the default equipment configuration A checksum error may indicate that CMOS has become corrupt A weak battery may have caused this error Check the battery and replace if necessary CPU at nnnn Displays the running speed of...

Page 101: ... about the type and location of the memory error Override enabled Defaults loaded If the system cannot boot using the current CMOS configuration the BIOS can override the current configuration with a set of BIOS defaults designed for the most stable minimal performance system operations Press TAB to show POST screen System OEMs may replace the Phoenix Technologies Award BIOS POST display with thei...

Page 102: ...1 See Memory 2 Main board Incorrect memory size shown or repeated during POST 1 Insert the memory modules in the DIMM sockets properly then reboot the system 2 Memory module 3 Main board System works but fails to enter power saving mode when the Power Management Mode is set to Enabled 1 Enter BIOS Setup and load default settings In Windows Systems check settings in Power Management Property of Con...

Page 103: ...S Setup and Load default settings 2 Hard disk drive cable 3 Hard disk drive 4 Main board Hard disk drive has write error 1 Enter BIOS Setup and Load default settings 2 Hard disk drive Hard disk drive LED fails to light but system operates normally 1 With the system power on measure the voltage of hard disk LED connector 2 Hard drive LED cable CD DVD ROM Drive NOTE Ensure CD DVD ROM drive is config...

Page 104: ...f PCI modem card is used reinsert the modem card to PCI slot firmly or replace the modem card 3 In Win 98 ensure the telephone application is configured correctly for your modem and set to receive messages and or fax Data fax modem software program invokes but cannot receive send data fax 1 Ensure the modem card is installed properly Fax voice modem software program invokes but has no sound output...

Page 105: ...Chapter 4 99 Display problem not listed above including blank or illegible monitor 1 Monitor 2 Load default settings if screen is readable 3 Main board Error Symptom Action FRU ...

Page 106: ...ower switch does not turn off system Only unplugging the power cord from electrical outlet can turn off the system 1 Ensure the Soft off by PWR BTTN in BIOS Setup of Power Management is not set to Instant off 2 Power switch cable assembly Pressing power switch does not turn on the system 1 Ensure the power override switch situated at the back of the machine just above the connector for the power c...

Page 107: ...isolated the problem FRU 4 Load default settings in setup 5 Check all main board jumper positions and switch settings 6 Check all adapter card jumper positions 7 Check all device jumper positions 8 Check all cables and connectors for proper installation 9 If the jumpers switches and voltage settings are correct remove or disconnect the following one at a time 10 Non Acer devices T External devices...

Page 108: ...102 Chapter 4 ...

Page 109: ...l requirement 26 KB MS1 Keyboard Mouse PS2 port 4 J10 Acer special requirement 27 COM1 COM port 5 PWR1 24 pin power connector 28 PRT Printer port 6 FLOPPY1 Floppy connector 1 29 VGA VGA port 7 SYS_FAN1_1 System fan header 1_1 3 pin 30 1394_USB1 1394 and USB 2 ports 8 CLR_CMOS Clear CMOS 31 NIC_USB Lan and USB 2 port Jumper and Connector Information Chapter 5 ...

Page 110: ... 38 U25 FWH BIOS socket 16 SATA_4 SATA data transfer connector 4 39 U19 ICH8 series south bridge 17 SATA_1 SATA data transfer connector 1 40 U13 965 series north bridge 18 SATA_2 SATA data transfer connector 2 41 U10 LGA775 CPU socket 19 F_USB3 Front panel USB header 3 42 DIMM1 DIMM2 DIM M3 DIMM4 DDR2 memory connector 20 F_USB2 Front panel USB header 2 43 IR Infrared function header 21 F_USB1 Fron...

Page 111: ... FRU Field Replaceable Unit listing in global configurations of Veriton 7900Pro 6900Pro 5900Pro Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization FRU Field Replaceable Unit List Chapter 6 ...

Page 112: ...106 Chapter 6 Veriton 7900Pro Exploded Diagram ...

Page 113: ...Chapter 6 107 Veriton 6900Pro Exploded Diagram ...

Page 114: ...108 Chapter 6 Veriton 5900Pro Exploded Diagram 1 3 4 5 6 7 8 9 10 11 3 4 5 6 7 8 9 21 22 23 FAN60 60 25 ...

Page 115: ...hose given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how best to dispose it or follow the rules set by your regional Acer office on how to return it ...

Page 116: ...110 Chapter 6 ...

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