Acer Veriton 5800 Manual Download

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Chapter 4

Diskette drive read/write error.

1.  Diskette.
2.  Diskette drive cable.
3.  Diskette drive.
4. Main board.

Diskette drive LED comes on for more
than 2 minutes when reading data.

1. Diskette
2. Diskette drive connection/cable
3. Diskette drive
4. Main board

Diskette drive LED fails to light, and the
drive is unable to access for more than 2
minutes.

1. Diskette
2.  Diskette drive power
3.  Diskette drive connection/cable
4.  Diskette drive
5. Main board

Diskette drive test failed.

1.  Diskette
2.  Diskette drive
3.  Diskette drive cable
4. Main board

Hard Disk Drive

NOTE:

Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly

before diagnosing any hard disk drive problems. (If only one drive is installed, please make
sure the drive is connected to master connector or the drive is set to master.)

Hard disk drive test failed.

1. Enter BIOS Setup and Load default settings.
2. Hard disk drive cable.
3. Hard disk drive.
4. Main board.

Hard disk drive cannot format
completely.

1. Enter BIOS Setup and Load default settings.
2. Hard disk drive cable.
3. Hard disk drive.
4. Main board.

Hard disk drive has write error.

1. Enter BIOS Setup and Load default settings.
2. Hard disk drive.

Hard disk drive LED fails to light, but
system operates normally.

1. With the system power on, measure the voltage of hard

disk LED connector.

2. Hard drive LED cable.

CD/DVD-ROM Drive

NOTE:

Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set

correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.

CD/DVD-ROM drive LED doesn't come
on but works normally.

1. CD/DVD-ROM drive

CD/DVD-ROM drive LED flashes for
more than 30 seconds before LED
shutting off.

Software asks to reinstall disc.
Software displays a reading CD/DVD
error.

1. CD/DVD-ROM may have dirt or foreign material on it.

Check with a known good disc.

2. CD/DVD-ROM is not inserted properly.
3. CD/DVD-ROM is damaged.

CD/DVD-ROM drive cannot load or eject
when the system is turned on and its
eject button is pressed and held.

1. Disconnect all cables from CD/DVD-ROM drive except

power cable, then press eject button to try to unload the
disk.

2. CD/DVD-ROM drive power.
3. CD/DVD-ROM drive

Error Symptom

Action/FRU

Summary of Contents for Veriton 5800

Page 1: ...ls 40 Power Management Setup 43 PnP PCI Configuration 45 PC Health Status 48 Frequency Control 50 Load Default Settings 51 Set Supervisor User Password 52 Save Exit Setup 53 Exit Without Saving 54 Chapter 3 Machine Disassembly and Reassembly 55 General Information 56 VT 5800 Disassembly Procedure 57 VT 6800 Disassembly Procedure 62 VT 7800 Disassembly Procedure 67 Chapter 4 Troubleshooting 72 Powe...

Page 2: ...6 800 MHz front side bus which gives more performance than other processors We also provide 1 PCI Express x16 slot for add on graphic solution 1 PCI Express x1 slot and 2 PCI slots 4 Dual channel DDR2 memory slots one parallel ATA port four serial ATA2 prots and onboard Gigabit LAN onboard Audio function There are three knids of chassis for Veriton series Veriton 7800 for Mini tower Veriton 5800 f...

Page 3: ...ort 256MB 4GB T Support Memory Speed 400 533 667 MHz Graphic Solution T Intel Lakeport G on die graphic solution T PCI E x16 VGA Add On Card Slots T 1 PCI Express x16 slot T 1 PCI Express x1 slot T 2 PCI 2 2 5V slots FDD T One 1 44MB 3 5 device PATA IDE T Slot Type 40pin PATA IDE slot T Slot Quantity 2 T Transfer rate support PIO mode 0 3 33MB s 1 5 22MB s 2 8 33MB s 3 11 1MB s 4 16 7MB s T ATA mo...

Page 4: ...B T Controller Intel ICH7 T Connectors Quantity 8 T Four for front daughter board Pin 2 5 T USB 2 0 1 1 System LED Definition On Board Connector T Rear I O Connectors T 1 PS 2 Keyboard Port 1 PS 2 Mouse Port T 1 Parallel Port 1 Serial Port T 1 VGA Port T 1 RJ45 GigaLAN Port T 4 USB Ports T 6 Ports Jack Support HD High Definition Audio Output 5 1 channel T On Board Connectos T 1 CPU Socket T 4 Memo...

Page 5: ...dio Input T 1 4 pin CPU Fan connector with linear circuit T 1 3 pin System FAN connectors with linear circuit T 1 Intrusion ALarm connector T 1 24pin 4pin ATX interface PS3 PS2 SPS connector T 1 2 5pin Intel FPIO specification Power Switch Power State LED HDD active LED T 1 2 pin LAN activity monitor connector T 1 reserved GPIO connector for One Button Recovery function T 1 Buzzer on board T Color...

Page 6: ...MHz 48MHz PCI Bsu 4 Serial ATA SMC LPC47M182 ATA33 66 100 IDE Channels LPT Port COM Ports Floppy PS 2 KB Mouse 24MHz 33MHz Intel ICH7 CODEC Line Out MIC Line In SPDIF In SPDIF Out Side Speaker Out Center Subwoofer Speaker Out Surround Speaker Out 2 PCI PCICLK 33MHz PCI ECLK 100MHz 1 PCI Express x 1 Port PCI ECLK 100MHz PCI Express x1 Bus PCI Express x16 88E8052 RJ45 8 USB Ports ...

Page 7: ...H7 BIOS PCI1 PCI2 DDRII1 DDRII2 DDRII3 DDRII4 S_ATA1 S_ATA3 S_ATA2 FDD F_PANEL CI PCIE_16 PCIE_1 F_USB2 F_USB1 COMB CODEC COMA LPT CD_IN Intel 945G AUDIO1 ATX IDE USB 8I945AE LPC47M182 VGA AUDIO2 SYS_FAN USB LAN AE F AUDIO PCIE_12V RESV2 RECOVERY SPDIF TPM LOCK_RST LOCKER CLR_CMOS RESV1 ...

Page 8: ... etc have a standard USB interface Also make sure your OS supports USB controller If your OS does not support USB controller please contact OS vendor for possible patch or driver upgrade For more information please contact your OS or device s vendors g LAN Port The provided Internet connection is Gigabit Ethernet providing data transfer speeds of 10 100 1000Mbps h Line In Devices like CD ROM walkm...

Page 9: ...ter 1 Veriton 5800 Front Panel No Description No Description 1 Optical Device 2 Floppy drive 3 Microphone in jack 4 Speaker out line out port 5 USB ports 6 One Button Recovery hole 7 Indicators 8 Power button ...

Page 10: ...ications above are for reference only The exact configuration of your PC depends on the model purchased No Description No Description 1 Optical Device 2 Floppy drive 3 Microphone in jack 4 Speaker out line out port 5 USB ports 6 Indicators 7 Power button ...

Page 11: ...10 Chapter 1 Veriton 7800 Front Panel No Description No Description 1 Optical Device 2 Floppy drive 3 Microphone in jack 4 Speaker out line out port 5 USB ports 6 Indicators 7 Power button ...

Page 12: ...cription 1 Power supply 2 Power cord socket 3 Voltage selector switch 4 PS 2 mouse port 5 PS 2 Keyboard port 6 Serial port 7 Printer connector 8 Monitor connector 9 USB 2 0 ports 10 RJ 45 Ethernet connector 11 Audio jack 12 Expansion slots 13 Chassis lock pad ...

Page 13: ...cription 1 Power supply 2 Power cord socket 3 Voltage selector switch 4 PS 2 mouse port 5 PS 2 Keyboard port 6 Serial port 7 Printer connector 8 Monitor connector 9 USB 2 0 ports 10 RJ 45 Ethernet connector 11 Audio jack 12 Expansion slots 13 Chassis lock pad ...

Page 14: ... Monitor connector 9 USB 2 0 ports 10 RJ 45 Ethernet connector 11 Audio jack 12 Expansion slots 13 Chassis lock pad Color Use Headphone 1 1 CH 3 1 CH 5 1 CH 7 1 CH Blue Line in Line in Line in Line in Line in Green Headphone Line out Front Front Front Pink Mic in Mic in Mic in Mic in Mic in Orange Center woofer Center woofer Center woofer Center woofer Center woofer Black Rear Rear Rear Rear Rear ...

Page 15: ...s section provides a brief description of the basic system peripherals Mouse PS 2 or USB manufacturing option The included mouse is a standard two button wheel mouse Connect the mouse to the PS 2 mouse port or USB port on the back panel of the system Keyboard PS 2 or USB manufacturing option Connect the keyboard to the PS 2 keyboard port or USB port on the back panel of the system ...

Page 16: ...t the speaker cable to the audio out external speaker port on the back panel of the system For more detailed information about the speakers please refer to the included operating instructions NOTE speakers are optional and the appearance might be different depending on the actual product Note ...

Page 17: ...or DVD only available on systems that include an optical disc burner 7 After choosing the backup method click Next Follow the instruction on screen to complete the process Restore from backup Users can restore backup previously created as stated in the Create backup section from hard drive CD or DVD 1 Boot to Windows XP 2 Press Alt F10 to open the Acer eRecovery utility 3 Enter the password to pro...

Page 18: ...lication and follow the instructions on screen to re install At first launch Acer eRecovery prepares all the needed software and may take few seconds to bring up the software content window Change Password Acer eRecovery and Acer disc to disc recovery are protected by a password that can be changed by the user Follow the steps below to change the password in Acer eRecovery 1 Boot to Windows XP 2 P...

Page 19: ...tion Please enter 000000 is displayed 4 Enter six zeros and continue 5 The Acer Recovery main page appears 6 Use the arrow keys to scroll through the items operating system versions and press Enter to select Multilingual operating system installation Follow the instructions to choose the operating system and language you prefer when you first power on the system 1 Turn on the system 2 Acer s multi...

Page 20: ...tem Specification Type Intel Pentium 4 processor 775 Land Grid Array LGA Slot Socket T LGA 775 Speed Depends on CPU which is local configured Bus Frequency 533 800 1066 MHz Voltage Processor voltage can be detected by any system without setting any jumper BIOS Item Specification BIOS code programmer Award BIOS version R01 A1 BIOS ROM size 4MB BIOS ROM package 32 pin PLCC package Support protocol P...

Page 21: ...ations VRM Voltage Regulator Module Function VRM Specification Typical Voltage Power Source Maximum Output CPU VRM VRM10 1 0 8375 1 6v 12 Voltage 101A CPU VRM VRM 9 0 1 1 1 85 Voltage 12 Voltage 70A Cache Memory Item Specification First Level Cache Configurations Cache function control Enable Disable by BIOS Setup Second Level Cache Configurations The information below is only applicable to system...

Page 22: ... T Device Type Support HDD CD ROM CD RW DVD ROM DVD RW DVD RW DVDDual DVD Supermultiplus Supports LS 120 Yes Supports bootable CD ROM Yes Function Control Enable Disable by BIOS setup Diskette Drive Interface Item Specification Diskette Drive Controller LPC47M182 Diskette Drive Controller Resident Bus LPC Bus Supported Diskette Drive Formats 1 44MB 2 88MB format and slim type diskette drive Functi...

Page 23: ...l Design T Provision for optional secondary fan T Adequate venting in the front of chassis T Adequate venting in the rear of chassis Memory Address Map Address Size Function 0000000 009FFFF 640 KB System Memory Onboard DRAM 00A0000 00BFFFF 128 KB Video RAM Reserved for Graphics Display Buffer Non Cacheable 00C0000 00CFFFF 32 KB I O Expansion ROM Reserved for ROM on I O Adapters 00D0000 00D3FFF 16 ...

Page 24: ...060 061 061 070 071 080 08F 0A0 0A1 0C0 0DF 0F0 0FF 170 177 1F0 1F7 278 27F 2F8 2FF 378 37F 3F0 3F5 3F6 3F6 3F7 3F7 3F8 3FF 0CF8 0CFC 778 77A DMA Controller 1 Interrupt Controller 1 System Timer Keyboard Controller 8742 System Speaker CMOS RAM Address and Real Time Clock DMA Page Register Interrupt Controller 2 DMA Controller 2 Math Co Processor Secondary IDE Primary IDE Parallel Printer Port 2 Se...

Page 25: ...d IRQ13 Numeric Processor N IRQ14 Embedded Hard Disk Reserved IRQ15 Reserved Reserved DRQ Assignment Map DRQx System Devices Add On Card Devices DRQ0 N Reserved DRQ1 N Reserved DRQ2 FDD N DRQ3 N Reserved DRQ4 Cascade N DRQ5 N Reserved DRQ6 N Reserved DRQ7 N Reserved Environmental Requirements Item Specifications Temperature Operating 5 C 35 C Non operating 20 60 C Storage package 10 C 60 C un pack...

Page 26: ...cking cushion must be capable of withstanding with no physical or functional demage mechanical impact from height specific drops Test Standard Package Cross Weight Drop Height Not of Drop KGs lbs CM Inch 0 9 1 0 20 76 30 10 9 1 18 2 20 40 61 24 10 18 2 27 3 40 60 46 18 10 27 3 45 4 60 100 31 12 10 10 drops one corner three edges six surfaces Environmental Requirements Item Specifications ...

Page 27: ...switch button modem ring in keyboard and mouse for APM mode T Resume recovery time 7 10 sec Suspend Mode T Independent power management timer 2 120 minutes time step 10 minutes or pushing external switch button T CPU goes into SMM T CPU asserts STPCLK and goes into the Stop Grant State T LED on the panel turns amber colour T Hard disk drive goes into SLEEP mode for ATA standard interface T Disable...

Page 28: ... same memory size and type The Dual Channel Technology will operate when two memory modules are inserted individually into Channel A and B If you install two memory modules in the same channel the Dual Channel Technology will not operate 3 Three DDR memory modules are installed Pleae note that the Dual Channel Technology will not operate when three DDR memory modules are installed part of them wil...

Page 29: ... doesn t required users to boot to DOS before upgrading BIOS but directly download and update BIOS from the Internet NOTE Main Menu This is the online description of the highlighted setup functions is displayed at the bottom of the screen NOTE Status Page Setup Menu Option Page Setup Menu Press F1 to pop up a small help window that describes the appropriate keys to use and the possible selections ...

Page 30: ...d BIOS Features Set Supervisor Password XIntegrated Peripherals x Set User Password XPower Management Setup Save Exit Setup XPnP PCI Configurations Exit Without Saving XPC Health Status ESC Quit IJKL Select Item F10 Save Exit Setup X X X X X X X X IJKL CMOS Setup Utility Copyright 1984 2005 Award Software Product Information XProduct Information XPC Health Status XStandard CMOS Features XFrequency...

Page 31: ...A resources PC Health Status This setup page is the System auto detect Temperature voltage fan and speed Load Default Settings Default Settings indicates the value of the system parameters which the system would be in best performance configuration Set Supervisor Password Change set or disable password It allows you to limit access to the system and Setup or just to Setup Set User Password Change ...

Page 32: ...S Version This item lists the system SMBIOS version System BIOS ID This item lists the system BIOS ID BIOS Release Date This item lists the BIOS release date Product Name Veriton Item Help System S N Menu Level X Main Board ID G945MK Main Board S N System BIOS Version 6 00PG SMBIOS version 2 3 System BIOS ID R01 A1 BIOS Release Date 2005 5 11 CMOS Setup Utility Copyright 1984 2004 Award Software P...

Page 33: ...r CD ROM F565E Week X IDE Channel 1 Slave None Sun to Sat Drive A 1 44M 3 5 Month Jan to Dec Halt On All But Keyboard Day Base Memory 640K 1 to 31 for maximum allowed in the month Extended Memory 127M Total Memory 128M Year 1999 to 2098 CMOS Setup Utility Copyright 1984 2004 Award Software Standard CMOS Features KLIJ Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Value...

Page 34: ...p You can use one of three methods Auto Allows BIOS to automatically detect IDE devices during POST default None Select this if no IDE devices are used and the system will skip the automatic detection step and allow for faster system start up Manual User can manually input the correct settings Access Mode Use this to set the access mode for the hard drive the four options are CHS LBA Large Auto de...

Page 35: ...rs Whenever the BIOS detects a non fatal error the system will be stopped All But Keyboard The system boot will not stop for a keyboard error it will stop for all other errors Default value All But Diskette The system boot will not stop for a disk error it will stop for all other errors All But Disk Key The system boot will not stop for a keyboard or disk error it will stop for all other errors Pa...

Page 36: ...evice Enabled Boot Up NumLock Status On Gate A20 Option Fast Security Option Setup APIC Mode Enabled Limit CPUID Max to 3 Enabled CPU Thermal Monitor 2 TM2 Enabled ASF support Disabled On Chip Frame Buffer Size 8MB CMOS Setup Utility Copyright 1984 2005 Award Software Advanced BIOS Features KLIJ Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F7 Default Setting I...

Page 37: ...M Boot Other Device Enabled Boot Up NumLock Status On Gate A20 Option Fast Security Option Setup APIC Mode Enabled HDD S M A R T Capability Disabled Limit CPUID Max to 3 Enabled Intel XD bit Disabled CPU Thermal Monitor 2 TM2 Enabled ASF support Disabled Init Display First Onboard PEG On Chip Frame Buffer Size 8MB CMOS Setup Utility Copyright 1984 2004 Award Software Advanced BIOS Features KLIJ Mo...

Page 38: ...B HDD LAN Disabled Boot other Devices This item allows you to enable or disable to boot from other device Enabled Disabled Boot Up NumLock Status This item allows you to enable or disable to set keyboard is number keys or arrow keys Enabled Disabled Gate A20 Option This option is used to set up the A20 signal control necessary for access to the 1MB memory Fast Let chipset control Gate 20 Normal A ...

Page 39: ...D bit When Disabled forces the NX feature flag to always return 0 Disabled Init DIsplay First Select the first initation of the monitor display from different type of VGA card Onboard PEG PCI Parameter Description Options ...

Page 40: ...ives faster performance and Slow gives more stable performance This field applies only when synchronous DRAM is installed in the syste 2 3 4 5 6 Auto Active Precharge Delay This option is used to set up the timing delay between the SDRAM active to precharge 4 5 6 7 8 9 10 11 12 Auto Refresh Mode Select This option is used to set up e the Refresh Mode 7 8us 15 6us Auto DVMT Mode This option is used...

Page 41: ...USB Keyboard Support Enabled USB Mouse Support Enabled Azalia Codec Auto Onboard H W LAN Enabled Onboard LAN Boot ROM Enabled Onboard Parallel Port 1 378 IRQ7 Onboard Parallel Port 2 2F8 IRQ3 UART Mode Select Normal x UR2 Duplex Mode Half x TxD RxD Polarity Active Lo Hi x Use IR Pins IR Rx2Tx2 Onboard Parallel Port 378 IRQ7 Parallel Port Mode PRINTER x ECP Mode Use DMA 3 CMOS Setup Utility Copyrig...

Page 42: ...SB driver in the operating system Enabled Enable USB Keyboard Support Disabled Disable USB Keyboard Support USB Mouse Support This item lets you enable or disable the USB mouse driver within the onboard BIOS The keyboard driver simulates legacy mouse command and lets you use a USB mouse during POST or after boot if you do not have a USB driver in the operating system Enabled Enable USB Mouse Suppo...

Page 43: ...Chapter 2 42 Parallel Port Mode This feature allows to select the Parallel Port Mode SPP EPP1 9 SPP ECP EPP1 9 ECP PRINTER EPP1 7 SPP EPP1 7 ECP Parameter Description Options ...

Page 44: ...n Enabled Item Help ACPI Suspend Type S3 STR Menu Level X Soft Off by PWR BTTN Instant off AC BACK Function Memory PME Event Wake Up Disabled Resume by Alarm Disabled x Date of Month Alarm Every day x Time hh mm ss Alarm 00 00 00 CMOS Setup Utility Copyright 1984 2005 Award Software Power Management Setup KLIJ Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F7 De...

Page 45: ...suspend type to S1 POS Power On Suspend S3 STR Set ACPI suspend type to S3 STR Soft off by PWR BTTN This feature allows users to configure the power button function Instand off Press down button then power off instantly Delay 4 Sec Press power button 4 sec to power off Enter suspend if button is pressed less than 4 sec AC BACK Function If the computer was shut down improperly last time A machine m...

Page 46: ...lect PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F7 Default Setting Resources Controlled By Auto Item Help x IRQ Resources Press Enter Menu Level X PCI Latency Timer CLK 32 PCI1 IRQ Assignment Auto PCI2 IRQ Assignment Auto CMOS Setup Utility Copyright 1984 2005 Award Software PnP PCI Configurations KLIJ Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previou...

Page 47: ...nter Menu Level X PCI Latency Timer CLK 32 PCI1 IRQ Assignment Auto PCI2 IRQ Assignment Auto CMOS Setup Utility Copyright 1984 2005 Award Software PnP PCI Configurations KLIJ Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F7 Default Setting ...

Page 48: ...ess IRQ DMA channels for Plug and Play compatible devices automatically Manual Assign resource manually IRQ Resource When resource are controlled by manually assign each system interrupt a type depending on the type of device using the interrupt PCI Device Assign this IRQ for PCI device Reserved Reserve this IRQ for other device PCI Latency Timer 32 64 96 128 IRQ 3 assigned to PCI Device Item Help...

Page 49: ...3V 3 33V 5V 5 09V 12V 11 78V Current CPU Temperature 59 o C Current System Temperature 28 o C Current CPU Fan Speed 1784 RPM Current System Fan Speed 1220 RPM CPU Smart FAN Control Enabled CMOS Setup Utility Copyright 1984 2005 Award Software PC Health Status KLIJ Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F7 Default Setting ...

Page 50: ...t Fan Function Enabled Disabled Chassis Opened Warning Disabled Item Help Chassis Opened No Menu Level X Shutdown Temperature 90 o C 194o F VCore 1 34V 1 5V 1 50V 3 3V 3 33V 5V 5 09V 12V 11 78V Current CPU Temperature 59 o C Adjust CPU Temperature Negative CPU Temperature Offset 15 Current System Temperature 28 o C Adjust System Temperature Negative System Temperature Offset 8 Current CPU Fan Spee...

Page 51: ...requency by DRAM SPD data WARNING wrong frequency may make system can not boot CLear CMOS to overcome wrong frequency issue Auto Disabled SpreadSpectrum Enabled Item Help System Memory Multiplier Auto Menu Level X Memory Frequency Mhz 533 CMOS Setup Utility Copyright 1984 2005 Award Software Frequency Control KLIJ Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F...

Page 52: ...51 Chapter 2 Load Default Settings Selecting the field loads the factory defaults for BIOS and Chipset Features which the system automatically detects ...

Page 53: ...the screen to assist you in creating a password The access rights and permission associated with the Supervisor password are higher than those os a regular User password The Supervisor password can be used to start the system or modify the CMOS settings The User password can also start the system While the User password ...

Page 54: ...p Highlight this item and press Enter to save the changes that you have made in the Setup Utility and exit the Setup Utility When the Save and Exit dialog box appears press Y to save and exit or press N to return to the main menu ...

Page 55: ... in the Setup Utility and exit the Setup Utility When the Exit Without Saving dialog box appears press Y to discard changes and exit or press N to return to the main menu NOTE If you have made settings that you do not want to save use the Exit Without Saving item and press Y to discard any changes you have made ...

Page 56: ...ng strap and conductive mat for preventing electrostatic discharge T Wire cutter T Phillips screwdriver may require different size NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components Machine Disassembly and Replacement Chapter 3 ...

Page 57: ...on Before You Begin Before proceeding with the disassenbly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system ...

Page 58: ...re you have turned off the system and all peripherals connected to it Opening the System 1 Place the system unit on a flat steady surface 2 Turn the housing back and remove the screws as shown here 3 Slide the top cover out Please also remove the front bezel 4 Remove the screw shown here and remove the top bracket Removing the VGA Card 1 Release the PCI lock then remove it 2 Release the Rubber Loc...

Page 59: ...TA cables 2 Disconnect the USB1 2 cables 3 Disconnect the system fan cable 4 Disconnect the Recovery switch cable 5 Disconnect HDD SATA1 2 cable 6 Disconnect the LED cable assy and Power switch cable 7 Disconnect the power cable and IDE cable of the ODD ...

Page 60: ...ect the power cable and IDE cable of the SATA HDD 10 Disconnect the main ATX power cable as shown 11 Disconnect the IDE cables from the mainboard Removing the ODD FFD HDD 1 Release the ODD latch and pull the ODD out as shown 2 Release the FDD latch and pull the FDD out as shown ...

Page 61: ...e the four screws securing the heatsink module and remove it Removing the Memory 1 Press the latch on the left and right sides to pup out the memory and remove it Removing the System Fan 1 Remove the four screws securing the system fan and remove it Removing the Mainboard 1 Remove the eight screws securing the mainboard and remove it ...

Page 62: ...Remove the four screws securing the system power and remove it Removing the USB Module 1 Remove the screw securing the usb module and detach it as shown Removing the LED Module 1 Remove the screw securing the LED module and detach it as shown ...

Page 63: ...lat steady surface 2 Press the latch and slide the side door out as shown Removing the Front Panel and Top Cover 1 Release the three latches and remove the front panel and top cover Removing the VGA Card 1 Release the PCI lock then remove it 2 Release the Rubber Lock and pull out the VGA card ...

Page 64: ... the Cables 1 Disconnect following connectors from the mainboard 2 Disconnect SATA HDD connectors from the mainboard 3 Disconnect the power switch and LED cable as shown 4 Disconnect following connectors from the mainboard ...

Page 65: ...FDD power cables 6 Disconnect the SATA HDD cables 7 Disconnect the ODD and FDD IDE cables Removing ODD FDD HDD 1 Press the ODD latch and pull the ODD out 2 Press the FDD latch and pull the FDD out 3 Press the HDD latch and pull the HDD out ...

Page 66: ... the latch on the left and right sides to pup out the memory and remove it Removing the System Fan 1 Remove the four screws securing the system fan and remove it Removing the Mainboard 1 Remove the eight screws securing the mainboard and remove it Removing the Power Supply 1 Remove the four screws securing the power supply and remove it ...

Page 67: ...ter 3 Removing the SPDIF Board and Intrusion Switch 1 Remove the screw securing the SPDIF board and release the intrusion switch Removing the USB Module 1 Remove the screw securing the USB module and remove it ...

Page 68: ...a flat steady surface 2 Press the latch and slide the side door out as shown Removing the Front Panel and Top Cover 1 Release the three latches and remove the front panel and top cover Removing the VGA Card 1 Release the PCI Lock as shown 2 Pull out the Rubber Lock and pull out the VGA card ...

Page 69: ... the Cables 1 Disconnect following connectors from the mainboard 2 Disconnect SATA HDD connectors from the mainboard 3 Disconnect the power switch and LED cable as shown 4 Disconnect following connectors from the mainboard ...

Page 70: ...FDD power cables 6 Disconnect the SATA HDD cables 7 Disconnect the ODD and FDD IDE cables Removing ODD FDD HDD 1 Press the ODD latch and pull the ODD out 2 Press the FDD latch and pull the FDD out 3 Press the HDD latch and pull the HDD out ...

Page 71: ... the latch on the left and right sides to pup out the memory and remove it Removing the System Fan 1 Remove the four screws securing the system fan and remove it Removing the Mainboard 1 Remove the eight screws securing the mainboard and remove it Removing the Power Supply 1 Remove the four screws securing the power supply and remove it ...

Page 72: ...Chapter 3 71 Removing Intrusion Switch 1 Remove the two screws securing the intrusion switch and remove it Removing USB Module 1 Release USB board with its upper bracket ...

Page 73: ...r 4 72 This chapter provides troubleshooting information for the VT5800 6800 7800 T Power On Self Test POST T Index of Error Message T Index of Error Symptoms T Undetermined Problems Chapter 4 Troubleshooting ...

Page 74: ...hard disk interface and one diskette drive interface T Keyboard and auxiliary device controllers T 1 44M floppy controller T I O ports T One parallel port T One PS 2 compatible mouse port T One PS 2 compatible keyboard port NOTE When Post executes a task it uses a series of preset numbers called check points to be latched at port 80h indicating the stages it is currently running This latch can be ...

Page 75: ...propriate flash R W codes into the run time area in F000 for ESCD DMI support 11h Reserved 12h Use walking 1 s algorithm to check out interface in CMOS circuitry Also set real time clock power status and then check for override 13h Reserved 14h Program chipset default values into chipset Chipset default values are MODBINable by OEM customers 15h Reserved 16h Initial Early_Init_Onboard_Generator sw...

Page 76: ...d put it into C000 0 24h Reserved 25h Reserved 26h Reserved 27h Initialize INT 09 buffer 28h Reserved 29h 1 Program CPU internal MTRR P6 PII for 0 640K memory address 2 Initialize the APIC for Pentium class CPU 3 Program early chipset according to CMOS setup Example onboard IDE controller 4 Measure CPU speed 5 Invoke video BIOS 2Ah Reserved 2Bh Reserved 2Ch Reserved 2Dh 1 Initialize multi language...

Page 77: ...ache for P6 class CPU program CPU with proper cacheable range 3 Initialize the APIC for P6 class CPU 4 On MP platform adjust the cacheable range to smaller one in case the cacheable ranges between each CPU are not identical 4Fh Reserved 50h Initialize USB 51h Reserved 52h Test all memory clear all extended memory to 0 53h Reserved 54h Reserved 55h Display number of processors multi processor platf...

Page 78: ...ng to items described in Setup Auto configuration table 6Ch Reserved 6Dh 1 Assign resources to all ISA PnP devices 2 Auto assign ports to onboard COM ports if the corresponding item in Setup is set to AUTO 6Eh Reserved 6Fh 1 Initialize floppy controller 2 Set up floppy related fields in 40 hardware 70h Reserved 71h Reserved 72h Reserved 73h Optional Feature Enter AWDFLASH EXE if AWDFLASH is found ...

Page 79: ...de 4 Set up ACPI table at top of memory 5 Invoke ISA adapter ROMs 6 Assign IRQs to PCI devices 7 Initialize APM 8 Clear noise of IRQs 86h Reserved 87h Reserved 88h Reserved 89h Reserved 90h Reserved 91h Reserved 92h Reserved 93h Read HDD boot sector information for Trend Anti Virus code 94h 1 Enable L2 cache 2 Program boot up speed 3 Chipset final initialization 4 Power management final initializa...

Page 80: ...e CMOS battery is no longer functional Contact your system dealer for a replacement the BIOS CMOS Checksum Error defaults loaded Checksum of CMOS is incorrect so the system loads the default equipment configuration A checksum error may indicate that CMOS has become corrupt A weak battery may have caused this error Check the battery and replace if necessary CPU at nnnn Displays the running speed of...

Page 81: ... about the type and location of the memory error Override enabled Defaults loaded If the system cannot boot using the current CMOS configuration the BIOS can override the current configuration with a set of BIOS defaults designed for the most stable minimal performance system operations Press TAB to show POST screen System OEMs may replace the Phoenix Technologies Award BIOS POST display with thei...

Page 82: ...1 See Memory 2 Main board Incorrect memory size shown or repeated during POST 1 Insert the memory modules in the DIMM sockets properly then reboot the system 2 Memory module 3 Main board System works but fails to enter power saving mode when the Power Management Mode is set to Enabled 1 Enter BIOS Setup and load default settings In Windows Systems check settings in Power Management Property of Con...

Page 83: ...S Setup and Load default settings 2 Hard disk drive cable 3 Hard disk drive 4 Main board Hard disk drive has write error 1 Enter BIOS Setup and Load default settings 2 Hard disk drive Hard disk drive LED fails to light but system operates normally 1 With the system power on measure the voltage of hard disk LED connector 2 Hard drive LED cable CD DVD ROM Drive NOTE Ensure CD DVD ROM drive is config...

Page 84: ...f PCI modem card is used reinsert the modem card to PCI slot firmly or replace the modem card 3 In Win 98 ensure the telephone application is configured correctly for your modem and set to receive messages and or fax Data fax modem software program invokes but cannot receive send data fax 1 Ensure the modem card is installed properly Fax voice modem software program invokes but has no sound output...

Page 85: ...Chapter 4 84 Display problem not listed above including blank or illegible monitor 1 Monitor 2 Load default settings if screen is readable 3 Main board Error Symptom Action FRU ...

Page 86: ...wer switch does not turn off system Only unplugging the power cord from electrical outlet can turn off the system 1 Ensure the Soft off by PWR BTTN in BIOS Setup of Power Management is not set to Instant off 2 Power switch cable assembly Pressing power switch does not turn on the system 1 Ensure the power override switch situated at the back of the machine just above the connector for the power ca...

Page 87: ...isolated the problem FRU 4 Load default settings in setup 5 Check all main board jumper positions and switch settings 6 Check all adapter card jumper positions 7 Check all device jumper positions 8 Check all cables and connectors for proper installation 9 If the jumpers switches and voltage settings are correct remove or disconnect the following one at a time 10 Non Acer devices T External devices...

Page 88: ...er Connector 12 F_USB1 F_USB2 R_USB 3 PCIE_12V 13 COMB 4 CPU_FAN 14 SPDIF 5 SYS_FAN 15 CLR_CMOS 6 FDD 16 CI 7 IDE 17 BAT 8 SATA0 SATA1 SATA2 SATA3 18 IR 9 F_PANEL 19 RECOVERY RESV1 RESV2 10 F_AUDIO 20 TPM 1 3 5 2 11 13 16 15 12 10 4 6 7 9 8 14 17 18 19 20 12 Jumper and Connector Information Chapter 5 ...

Page 89: ...V power connector is not connected the system will not start CAUTION Please use a power supply that is able to handle the system voltage requirements It is recommemded that a power supply that can withstand high power consumption be used 300W or greater If a power supply is used that does not provide the required power the result can lead to an unstable system or a system that is unable to start I...

Page 90: ... Definition 1 3 3V 2 3 3V 3 GND 4 5V 5 GND 6 5V 7 GND 8 Power Good 9 5V SB stand by 5V 10 12V 11 12V 12 3 3V Only for 24pins ATX 13 3 3V 14 12V 15 GND 16 PS_ON soft On Off 17 GND 18 GND 19 GND 20 5V 21 5V 22 5V 23 5V 24 GND 1 12 13 24 ...

Page 91: ...90 Chapter 5 PCIE_12V Illustration Pin No Definition 1 12V 2 GND 3 GND 4 5V 1 ...

Page 92: ...ower connector wires A red power connector wire indicates a positive connection and requires a 12V power voltage The black connector wire is the ground wire GND Please remember to connect the power to the cooler to prevent system overheating and failure CAUTION Please remember to connect the power to the CPU fan to prevent CPU overheating and failure Illustration Pin No Definition 1 GND 2 12V 3 Se...

Page 93: ...nector is used to connect the FDD cable while the other end of the cable connects to the FDD drive The types of FDD drives supported are 360KB 720KB 1 2MB 1 44MB and 2 88MB Please connect the red power connector wire to the pin1 position 1 2 33 34 ...

Page 94: ...ect to one IDE cable and the single IDE cable can then connect to two IDE devices hard drive or optical drive If you wish to connect two IDE devices please set the jumper on one IDE device as Master and the other as Slave for information on settings please refer to the instructions located on the IDE device 1 2 33 34 ...

Page 95: ...al ATA Connector Serial ATA can provide 150MB s transfer rate Please refer to the BIOS setting for the Serial ATA and install the proper driver in order to work properly Illustration Pin No Definition 1 GND 2 TXP 3 TXN 4 GND 5 RXN 6 RXP 7 GND ...

Page 96: ...nnector according to the pin assignment below Item Definition HD SATA Hard Disk Active LED Pin 1 LED anode Pin 2 LED cathode RES Reset Switch Open Normal Operation Close Reset Hardware System PW Power Switch Open Normal Operation Close Power On Off MSG Message LED Power Sleep LED Pin 1 LED anode Pin 2 LED cathode NC NC VCC VCC 1 ACT NC MSG PW ODD RST HD VCC 1 ...

Page 97: ...0 Jumper In order to utilize the front audio header your chassis must have front audio connector Also please make sure the pin assigment on the cable is the same as the pin assigment on the MB header To find out if the chassis you are buying support front audio connector please contact your dealer Please note you can have the alternative of using front audio connector or of using rear audio connec...

Page 98: ...settings set Front Panel Type under Integrated Peripherals to AC97 HD Audio Pin No Definition 1 MIC 2 GND 3 MIC Power 4 N A 5 Line Out R 6 N A 7 N A 8 No Pin 9 N A 10 Lint Out L AC 97 Audio Pin No Definition 1 MIC2_L 2 GND 3 MIC2_R 4 ACZ_DET 5 Line2_R 6 FSENSE1 7 FAUOIO_JD 8 No Pin 9 LINE2 L 10 FSENSE2 ...

Page 99: ...AUX_IN AUX In Connector White Connect CD ROM or DVD ROM audio out to the CD_IN connector Connect other device such as PCI TV Tunner audio out to the AUX_IN connector CD IN Illustration Pin No Definition 1 CD L 2 GND 3 GND 4 CD R 1 CD_IN Black ...

Page 100: ...ent carefully while you connect the front USB cable incorrect connection between the cable and connector will make the device unable to work or even damage it For optional front USB cable please contact your local dealer Illustration Pin No Defintion 1 Power 2 Power 3 USB DX 4 USB Dy 5 USB DX 6 USB Dy 7 GND 8 GND 9 No Pin 10 NC 1 2 9 10 ...

Page 101: ...k the pin assignment carefully while you connect the COM cable incorrect connection between the cable and connector will make the device unable to work or even damage it Illustration Pin No Definition 1 NDCD B 2 NSIN B 3 NSOUT B 4 NDTR B 5 GND 6 NDSR B 7 NRTS B 8 NCTS B 9 NRI B 10 No Pin 2 10 1 9 ...

Page 102: ...ction Be careful with the polarity of the SPDIF_IO connector Check the pin assignment carefully while you connect the SPDIF_IO cable Incorrect connection between the cable and connector will make the device unable to work or even damage it For optional SPDIF_IO cable please contact your local dealer CLR_CMOS Clear CMOS You may clear the CMOS data to its default values by this jumper To clear CMOS ...

Page 103: ... Case Open This 2 pin connector allows your system to enable or disable the Case Open item in BIOS if the system case begin remove Illustration Definition Open Normal Short Clear CMOS Illustration Pin No Definition 1 Signal 2 GND 1 1 1 ...

Page 104: ... for 30 seconds 3 Re install the battery 4 Plug the power cord and turn ON the computer Illustration Definition T Danger of explosion if battery is incorrectly replaced T Replace only with the same or equivalent type recommended by the manufacturer T Dispose of used batteries according to the manufacturer s instructions ...

Page 105: ...you the FRU Field Replaceable Unit listing in global configurations of VT 5800 6800 7800 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization FRU Field Replaceable Unit List Chapter 6 ...

Page 106: ...Exploded Diagram Item Description 1 TOP COVER 2 FRONT BEZEL 3 ODD 4 FDD 5 HDD 6 HDD LOCK SLIDE 7 FDD LOCK SLIDE 8 ODD LOCK SLIDE 9 RIGHT COVER 10 USBs 11 CHASSIS DISASSEMBLY 12 POWER SUPPLY 13 LEFT COVER 14 MAINBOARD ...

Page 107: ...be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local ...

Page 108: ... Define 1 Trade Mark 2 Brand Name Acer 3 Description Support P4 LGA775 CPU Intel 945G ICH7 DDR2 Gigabit LAN HD codec with IO shielding and CPU RM 4 Model No B2 K 5 Product Name Veriton 5800 6800 7800 Model Definition and Configuration Appendix A ...

Page 109: ... VT5800 VT6800 VT7800 compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under the environments of Windows XP Home Test Compatible Components Appendix B ...

Page 110: ...00FSB E 0 P4 520 2 8G 1M 800FSB E 0 P4 515 2 93G 1M 533FSB E 0 P4 505 2 66G 1M 533FSB E 0 Celeron D 350 3 2G 256K 533FSB E 0 Celeron D 345 3 06G 256K 533FSB E 0 Celeron D 340 2 93G 256K 533FSB E 0 Celeron D 335 2 8G 256K 533FSB E 1 Celeron D 330 2 66G 256K 533FSB E 1 Celeron D 325 2 53G 256K 533FSB E 2 CPU FAN Foxconn Foxconn cpu cooler PKP249GB1U12 PMD1208PKV1 A PKP249GB1U12 PMD1208PKV1 A P N B14...

Page 111: ... 128MB 64bit TVO DVI DSUB PAL w ATX BKT PL GF6600 128MB 64bit TVO DVI DSUB NTSC w ATX BKT DTV Tuner Card Leadtek Tuner card w FM NTSC ATX Bkt Philip MK3 Tuner 883 chip LR 6613 NTSC Tuner card w FM PAL ATX Bkt Philip MK3 Tuner 881 chip LR 6611 PAL Lifeview Animation Technologies Inc Dual TV tuner card w I ATX FM anttena AV in cable PAL NTSC convertor LR306 Modem Card Liteon Liteon 56K modem with AT...

Page 112: ...0G WD 3 5 7200rpm XL80 II WD1200JD 22HBC0 RohS SATA 8M 160G WD 3 5 7200rpm XL80 II WD1600JD 22HBC0 RohS SATA 8M 200G WD 3 5 7200rpm XL80 II WD2000JD 22HBC0 RohS SATA 8M 250G WD 3 5 7200rpm XL80 II WD2500JD 22HBC0 RohS SATA 8M Seagate 250G 3 5 7200rpm Tonka 1 SATA 8MB RohS ST3250823AS 300G 3 5 7200rpm Tonka 1 SATA 8MB RohS ST3300831AS 400G 3 5 7200rpm Tonka 1 SATA 8MB RohS ST3400832AS Samsung 80G S...

Page 113: ...e layer black LF DVR 109RD black RF Receiver Logitech RF receiver board w o case Guppy Mouse KYE USB optical mouse 2 button wheel silver PowerScroll USB silver Mouse USB Wheel Standard Powerscroll USB Wheel black PS 2 mouse 2 button wheel NetScroll PS2 black Logitech USB Optical Mouse 2 button wheel silver M UV ACR1 black USB optical mouse MUV ACR1 w STK label M UV ACR1 black USB optical mouse MUV...

Page 114: ...F V Liteon 300W for H700 H400 non PFC PS 6301 08A 300W for H700 H400 PFC PS 6301 08AP FDD Foxconn Panasonic FDD for H700 H500 H400 Panasonic JU 256A198PC black 4B077 001 Media CARD READER KYE KYE card reader 1394 IR CR503U2 w i housing w i 1394 cable USB cable CR503U2 IR sensor plus cable KYE KYE IR sensor with cable Remote control NFIC Tuba remote control MPC RC801BK 820 PS 2 KEYBOARD COMPONENTS ...

Page 115: ... 105keys Chicony KB 2971 black PS 2 Keyboard KBP2971 Germany Ver 105keys Chicony KB 2971 black PS 2 Keyboard KBP2971 Italian Ver 105keys Chicony KB 2971 black PS 2 Keyboard KBP2971 Swiss Ver 105keys Chicony KB 2971 black PS 2 Keyboard KBP2971 Swedish Ver 105keys Chicony KB 2971 black PS 2 Keyboard KBP2971 Belgium Ver 105keys Chicony KB 2971 black PS 2 Keyboard KBP2971 Dutch Ver 105keys Chicony KB ...

Page 116: ...2971 Germany Ver 105keys Japan ABS KBP2971 black PS 2 Keyboard KBP2971 Italian Ver 105keys Japan ABS KBP2971 black PS 2 Keyboard KBP2971 Swiss Ver 105keys Japan ABS KBP2971 black PS 2 Keyboard KBP2971 Swedish Ver 105keys Japan ABS KBP2971 black PS 2 Keyboard KBP2971 Belgium Ver 105keys Japan ABS KBP2971 black PS 2 Keyboard KBP2971 Dutch Ver 105keys Japan ABS KBP2971 black PS 2 Keyboard KBP2971 Hol...

Page 117: ...SB Keyboard KU 0355 T Chinese Ver 104keys KU 0355 silver black USB Keyboard KU 0355 In l US Ver 104keys KU 0355 silver black USB Keyboard KU 0355 Arabic Ver 104keys KU 0355 silver black USB Keyboard KU 0355 Thai Ver 104keys KU 0355 silver black USB Keyboard KU 0355 Germany Ver 105keys KU 0355 silver black USB Keyboard KU 0355 Italian Ver 105keys KU 0355 silver black USB Keyboard KU 0355 French Ver...

Page 118: ...355 Turkey Ver 105keys KU 0355 silver black USB Keyboard KU 0355 RussiamVer 104keys KU 0355 silver black USB Keyboard KU 0355 Hungaria Ver 105keys KU 0355 silver black USB Keyboard KU 0355 Greek Ver 104keys KU 0355 silver black USB Keyboard KU 0355 Denish Ver 104keys KU 0355 silver black USB Keyboard KU 0355 Czech Ver 104keys KU 0355 silver black USB Keyboard KU 0355 Japanese 109keys KU 0355 silve...

Page 119: ...ver black USB Keyboard KU 0355 Norwegian Ver 105keys Japan ABS KU 0355 silver black USB Keyboard KU 0355 Hebrew Ver 105keys Japan ABS KU 0355 silver black USB Keyboard KU 0355 Polish Ver 105keys Japan ABS KU 0355 silver black USB Keyboard KU 0355 Slovenian Ver 105keys Japan ABS KU 0355 silver black USB Keyboard KU 0355 Slovakian Ver 105keys Japan ABS KU 0355 silver black USB Keyboard KU 0355 Turke...

Page 120: ...ocoon Wireless KB Cocoon UK ver 105 keys Cocoon Wireless KB Cocoon Swiss ver 105 keys Cocoon Wireless KB Cocoon Belgium ver 105 keys Cocoon Wireless KB Cocoon Czech ver 104 keys Cocoon Wireless KB Cocoon Russian ver 104 keys Cocoon Wireless KB Cocoon Denmark ver 105 keys Cocoon Wireless KB Cocoon Dutch ver 105 keys Cocoon Wireless KB Cocoon Portugese ver 105 keys Cocoon Wireless KB Cocoon Slovak v...

Page 121: ...r VS2220 230V A plug type VS2220 2 1 speaker VS2221 230V E plug type Europe exclude UK VS2221 2 1 speaker VS2221 230V UK plug type VS2221 2 1 speaker VS2221 230V China plug type VS2221 Logitech 2 0 speaker S100 230V w Europe plug type Acer logo S100 2 0 speaker S100 110V w US plug type Acer logo S100 2 0 speaker S100 230V w ACA plug type Acer logo S100 COMPONENTS SPEC MODEL DESCRIPTION ...

Page 122: ...121 Appendix B ...

Page 123: ...sktop and Server models including T Service guides T User s manuals T Training materials T Main manuals T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internationa...

Page 124: ...122 Veriton 3500 5500 7500 ...

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