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VIII

Table of Contents

Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . .59

Chapter 4

Troubleshooting

61

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Keyboard or Auxiliary Input Device Check  . . . . . . . . . . . . . . . . . . . . . . . . .62
Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Touchpad check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Chapter 5

FRU (Field Replaceable Unit) List

75

Appendix A

Model Definition and Configuration

86

TravelMate 650 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Appendix B

Test Compatible Components

89

Microsoft® Windows® XP Pro Environment Test . . . . . . . . . . . . . . . . . . . . . . . .90
Microsoft® Windows® 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . .94

Appendix C

Online Support Information

99

Index 101

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Summary of Contents for TravelMate 650 Series

Page 1: ...cer TravelMate 650 Series Service Guide PART NO VD T23V7 001 PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 650 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...4 Advanced 36 Security 37 Boot 41 Exit 42 BIOS Flash Utility 43 System Diagnostic Diskette 43 Chapter 3 Machine Disassembly and Replacement 45 General Information 46 Before You Begin 46 Disassembly Procedure Flowchart 47 Removing the Optical Module HDD Module Wireless Lan Card and LCD module 51 Removing the Optical Module 51 Removing the HDD Module 51 Removing the Wireless LAN Card 51 Removing the...

Page 8: ... 63 Touchpad check 64 Power On Self Test POST Error Message 65 Index of Error Messages 66 Index of Symptom to FRU Error Message 68 Intermittent Problems 72 Undetermined Problems 73 Chapter 5 FRU Field Replaceable Unit List 75 Appendix A Model Definition and Configuration 86 TravelMate 650 Series 86 Main Features 87 Appendix B Test Compatible Components 89 Microsoft Windows XP Pro Environment Test ...

Page 9: ...D displaying 32 bit high colour up to 1024X768 eXtended Graphics Array XGA resolution for 14 1 and 1024X768 Super eXtended Graphics Array SXGA resolution for 15 0 T 3D capabilities T Simultaneous display on LCD and CRT T S video for output to a television or display device that supports S video input T Automatic LCD dim feature that automatically decides the best settings for your display and cons...

Page 10: ...memory T EasyPort port replicator I O Ports T One Card bus type II slot T One RJ 11 jack for 56Kbps fax modem T One RJ 45 jack for LAN T One DC in jack for AC adapter T One ECP EPP compliant 25 pin parallel port T One external 15 pin VGA port T One speaker headphone line out jack T One microphone line in jack T Four USB 2 0 ports Disable middle port when docked with SPR T One IEEE 1394 port T One ...

Page 11: ... PG 28 DDR SODIMM2 Micro FCPGA LCD Panel PG 36 MCH M Primary IDE HDD 478 Pins PG 22 BATT CHARGER AC BATT CONNECTOR DC DC Spread Spectrum Control FIR PG 14 PG 22 PG 15 16 17 PG 26 27 ICH3 M PG 3 CONNECTOR PG 20 PG 19 USB 2 0 Parallel LVDS PSB PG 38 IEEE 1394 Keyboard PG 29 TV OUT PG 27 PG 21 VT6202 FAN 1 2 Clocking FLASH USB PORT MINI PCI Port Replicator PG 37 TSB43AB21 EXT MIC PG 3 4 PG 29 PG 19 P...

Page 12: ...6 D2 6 D34 D315 D324 D314 D373 D358 D33 D317 D295 D331 D29 D2 1 D2 7 D2 8 D386 D372 D356 D328 D222 D219 D28 D293 D66 D579 D31 D82 D68 D 1 D67 D536 D413 D561 D563 D562 D228 D271 D 7 D213 D283 D227 D237 D391 D38 D393 D313 D2 9 D3 3 D3 7 D383 D379 D355 D3 8 D336 D354 D342 D362 D445 D448 D491 D521 D492 D422 D421 D428 D395 D347 D397 D22 D32 D33 D254 D218 D229 D253 D3 6 D416 D364 D368 D35 D352 D341 D329...

Page 13: ...8 3 D 8 4 1 D 8 4 2 D 8 4 3 D 8 4 4 D 8 4 5 D 7 1 4 D 9 7 4 D 8 4 D 7 5 8 D 8 2 2 D 9 3 3 D 8 3 7 D 9 1 1 D 9 1 6 D 8 9 D 9 7 3 D 5 9 4 D 5 9 3 D 6 4 3 D 6 3 8 D 6 1 7 D 6 3 6 D 6 2 D 6 3 5 D 5 7 D 5 8 2 D 5 8 5 D 5 8 1 D 5 7 5 D 5 7 6 D 5 7 8 D 5 8 4 D 5 7 4 D 6 5 D 6 5 7 D 9 4 D 9 4 8 D 9 4 5 D 9 3 D 9 6 9 D 9 6 8 D 9 6 7 D 9 6 6 D 9 6 1 D 9 5 D 9 5 9 D 9 5 1 D 9 6 5 D 9 6 4 D 9 6 3 D 9 6 2 D 9 ...

Page 14: ...3 launch user programmable applications E mail and Web browser launch E mail and Internet browser applications 3 Touchpad Touch sensitive pointing device which functions like a computer mouse Turns on the computer power 4 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 5 Palmrest Comfort...

Page 15: ...h infrared devices e g infra red printer IR aware computer 5 Bluetooth button Starts Bluetooth functionality 6 InviLink button Opens wireless connectivity 7 Right Speaker Outputs sound for the right stereo speaker 8 Wireless communication light Indicates status of wireless communication 9 Bluetooth light Indicates that Bluetooth is on 10 Latch Latch for opening and closing the laptop 11 Battery li...

Page 16: ...authentication system 4 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 5 Microphone Jack Accepts input from external microphones 6 Headphone Jack Connect to headphones for other line out audio devices speakers 7 Hard disk bay Houses the computer s hard disk secured by a screw 8 PC Card eject button Ejects the PC Card from the slot 9 PC Card slot Accepts one Type II 1...

Page 17: ...ive Houses a removable media drive module 2 AcerMedia indicator Lights up when the AcerMedia drive is active 3 Eject button Ejects the drive tray 4 Emergency eject slot Ejects the drive tray when the computer is turned off 5 Power jack Connects to an AC adapter ...

Page 18: ...arallel port Connects to a parallel device e g parallel printer 5 Connects to a display device e g external monitor LCD projector and display up to 16 7 million colors and upt 1400X1050 resolution 6 S video Connects t a television or display device with S video input 7 Cooling fan Helps keep the computer cool 8 Security keylock Connects to a Kensington compatible computer security lock ...

Page 19: ... pack 5 Battery lock Locks the battery in place 6 Mini PCI slot Slot for adding mini PCI cards 7 Hard disk protector Protects the hard disk from accidental bumps and vibration 8 Hard disk bay Houses the computer s hard disk secured by a screw 9 Memory slot Slot for adding memory DRAM 10 Cooling fan Helps keep the computer cool Note Don t cover or obstruct the opening of the fan 11 Personal identif...

Page 20: ... below the display screen The status LCD displays icons that show the status of the computer and its components Icon Function Description Caps lock Lights when Caps Lock is activated Num lock Lights when Num Lock is activated Hard Drive Lights when the hard drive is in use ...

Page 21: ...um Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press w and y respectively Scroll Lock does not work with some ...

Page 22: ...fy the keyboard legend cursor control key symbols are not printed on the keys Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold j while using cursor control keys Hold Fn while using cursor control keys Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal manne...

Page 23: ...s logo key Start button Combinations with this key perform special functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All j Windows logo key M Undoes Minimize All R Displays the Run dialog box Application key Opens a context menu same as a right click ...

Page 24: ...e Power Options Properties used by the computer function available if supported by operating system See Power management on page 25 Fn F4 Sleep Puts the computer in Sleep mode See Power management on page 25 Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display scre...

Page 25: ...Chapter 1 17 Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness Fn z Brightness down Decreases the screen brightness Hot Key Icon Function Description ...

Page 26: ...nited States International If not select and click on Properties then select United States International and click on OK 5 Click on OK To verify the keyboard type in Windows XP follow the steps below 1 Click on Start Control Panel 2 Double click on Regional and Language Options 3 Click on the Language tab and click on Details 4 Verify that the keyboard layout used for En English United States is s...

Page 27: ...button and Web browser button NOTE To the left of these five launch keys is the wireless communication button This wireless communication button works for model with 802 11b wireless LAN only Launch Key Default application P1 User programmable P2 User programmable P3 User programmable Email Email application Web browser Internet browser application ...

Page 28: ... 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results T Use the 4 way scroll 2 button top bottom left and right to scroll Function Left Button Right Button Scroll Button Tap Execute Click twice quickly Tap twice at the same speed as do...

Page 29: ... and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Scroll Click and hold the button in the desired direction up down left right Function Left Button Right Button Scroll Button Tap ...

Page 30: ... by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 512KB 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back System Memory Item Specification Memory controller Intel 845MP built in Memory size 0MB no on board memory DIMM socket number 2 sockets Supports memory size per socket 512MB Suppo...

Page 31: ...LAN Interface Item Specification Chipset BroadCom 4401 Supports LAN protocol 10 100 Mbps LAN connector type RJ45 LAN connector location Rear panel Modem Interface Item Specification Data modem data baud rate bps 56K Supports modem protocol V 90 MDC Modem connector type RJ11 Modem connector location Rear panel Blue MODEM Interface Item Specification Chipset CSR BC02 Blue tooth Agere Scorpio I MODEM...

Page 32: ...RPM 4200 RPM 4200 RPM 4200 RPM 4200 RPM Performance Specifications Buffer size 2048KB 2048KB 2048KB 2048KB 2048KB 2048KB 2048KB 2048KB 2048KB Interface ATA 5 ATA 5 ATA 5 ATA 5 ATA 5 ATA 5 ATA 5 ATA 5 ATA 5 Max media transfer rate disk buffer Mbytes s 216 287 245 287 235 290 366 366 296 Data transfer rate host buffer Mbytes s 100 MB Sec Ultra DMA mode 5 100 MB Sec Ultra DMA mode 5 100 MB Sec Ultra ...

Page 33: ...ereo Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibility AC97 Mixed sound source Line in CD Voice channel 8 16 bit mono stereo Sampling rate 44 1 KHz 48K byte for AC97 interface Internal microphone Yes Internal speaker Quantity Yes 2 Supports PnP IRQ IRQ10 Speakers Item Specification Number of speaker 2 Rating 1W max 4 ohm Connector type Head...

Page 34: ... device may help free system resources for other devices Supports ECP EPP Bi directional Output only PS 2 compatible Yes set by BIOS setup Note When Mode is selected as EPP mode 3BCh will not be available Optional ECP DMA channel in BIOS Setup DMA channel 3 Optional parallel port I O address in BIOS Setup 378h 278h 3BCH Optional parallel port IRQ in BIOS Setup IRQ7 IRQ5 USB Port Item Specification...

Page 35: ...nt side System Board Major Chips Item Controller Core logic Intel MCH M ICH3M VGA ATI M7CSP32 LAN BroadCom 4401 IEEE 1394 TI 43AB21 USB 2 0 Via VT6202 Super I O controller NS 87391 MODEM Agere Scorpio I Blue tooth CSR BC02 Wireless 802 11 b Intersil Prism 3 Wireless 802 11 a b Atheros PCMCIA O2 Micro OZ7111EC1 Smart card reader O2 Micro OZ7111EC1 Audio RealTek ALC202 Four in one card reader ST7265...

Page 36: ...odel name QDI QD141X1LH12 Samsung LTN141XB HannStar HSD141PX13 B Sharp LQ150X1LHA2 CPT CLAA150XH01 AU B150XG01 V2 LG LP150X05 A2C1 CPT CLAA150PA01 Sharp LQ150F1LH32 AU B150PG01 LG LP150E02 Mechanical Specifications LCD display area diagonal inch 14 1 15 0 15 0 Display technology TFT TFT TFT Resolution XGA 1024x768 XGA 1024x768 SXGA 1400x1050 Supports colors 262K 262K 262K Optical Specification Bri...

Page 37: ...ard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernate state System saves all system states and data onto the disk prior to power off the whole system Memory Address Map Memory Address Size Function 00100000h 000F0000h 512 KB System BIOS 000CFFFFh 000C0000h VGA BIOS 00009FFFFh 00000000h 640KB Conventional memory I O Address Map I O Address Function 000...

Page 38: ...ontroller IRQ03 IrDA Fast Infrared Port IRQ04 Communication port COM1 IRQ05 Winbond SD controller IRQ06 Standard floppy disk controller IRQ07 ECP printer port LPT1 IRQ08 CMOS RTC IRQ09 SCI IRQ used by ACPI bus IRQ12 PS 2 mouse IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel DMA Channel Assignment Item Specification Channel 1 IrDA Fast Infrared Port Channel 3 ECP ...

Page 39: ...tility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press m during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press m to enter setup Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BI...

Page 40: ... this item T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are...

Page 41: ...Chapter 2 33 Info Parameter Description Floppy Disk Drive Shows floppy drive type informaiton Serial Number This field displays the serial number of this unit UUID Number UUID 32bytes ...

Page 42: ... displays a summary of your computer hardware information and also includes basic setup parameters It allows the user to specify standard IBM PC AT system parameters NOTE The screen above is for reference only Actual values may differ ...

Page 43: ...size 1MB Video Memory Shows the VGA memory size The default value is set to 32MB Option 32 64MB Quiet Boot Determines if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During powe...

Page 44: ...ration mode of the parallel port ECP EPP Normal or Bi directional Base I O address Sets the I O address of the parallel port This parameter is enabled only if Mode is set to ECP or Bi directional This parameter is enabled only if Mode is set to ECP 378h 278h 3BCH Interrupt Sets the interrupt request of the parallel port IRQ7 IRQ5 DMA channel Sets a DMA channel for the printer to operate in ECP mod...

Page 45: ...Chapter 2 37 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use ...

Page 46: ...ss u to save the changes and exit the BIOS Setup Utility Parameter Description Option User Password is Shows the setting of the uer password Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password When set this password protects the BIOS Setup Utility from unauthorized access Set Supervisor Password Press ...

Page 47: ...e BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets t...

Page 48: ...current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message ...

Page 49: ...1 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay ...

Page 50: ...he parameters in this screen Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS ...

Page 51: ...NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the Phlash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The Phlas...

Page 52: ...44 Chapter 2 ...

Page 53: ...atic discharge T Small Philips screw driver T Philips screw driver T Flat head screwdriver T Plastic flat head screw driver T Hex screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not ...

Page 54: ... 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack NOTE TravelMate 650 series product uses mylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar before you disconnect different FFC FPC connectors ...

Page 55: ... Start Battery HDD Door Middle Cover ODD Module HDD Module Hx2 Fx2 LCD Module Sx4 ODD Board ODD Bracket Keyboard Hx2 Mx3 Main Unit Assembly Front Bezel Logic Upper Assembly Sx19 Hx2 Ux3 Logic Lower Assembly Dimm Door Memory Hx2 Ox4 Function Key Board PCI Door Wireless LAN Card Hx2 Hx3 ODD Ax4 Hx1 Hx1 Main Board CPU Dimm HDD Bracket 4 in 1 Card Rearder Modem Bluetooth Combo Card Smart Card Reader T...

Page 56: ...I NI NYLOK F SCREW M2 0X5 I NI NYLOK G SCREW M2 5X3 I NI NYLOK H SCREW M2 5X4 0 B NI NYLOK I SCREW M2 5X4 I NYLOK J SCREW M2 5X5 0 I NI NYLOK K SCREW M2 5X5 5 P NI NYLOK LCD Module 6 LCD Cushions Jx6 LCD Bezel LCD Inverter LCD Assembly Hx4 LCD Panel LCD Brackets Hx4 LCD Coaxial Cable LCD Wireless Antenna Hx2 LCD Latch Kit Bracket Dx1 LCD Latch Kit Dx4 ...

Page 57: ... 7I NYLOK M SCREW M1 7X3 5 I BZN N SCREW M2X3 I BNI NYLOK O SCREW M2 0X5 0 I BNI NYLOK P SCREW M2 0X6 0 I NI NYLOK Q SCREW M2 5X2 I NI NYLOK R SCREW M2 5X4 I BNI S SCREW M2 5X7 T SCREW M3 0X3 5 U SCREW M2 5X5 BLACK Item Description ...

Page 58: ...50 Chapter 3 Removing the Battery Pack 1 Release the battery lock 2 Slide the battery latch then remove the battery ...

Page 59: ...atch 2 Remove the ODD module Removing the HDD Module 1 Remove the two screws holding the HDD cover 2 Remove the HDD cover 3 Remove the HDD module Removing the Wireless LAN Card 1 Remove the screw that secures the PCI door then remove the PCI door 2 Disconnect the right and the left wireless antenna 3 Pop out the wireless LAN card then remove it ...

Page 60: ...ith the assistance of a plastic flat head screw driver 3 Disconnect the LCD cable then take out the cable from the upper case 4 Disconnect the left bluetooth antenna line Then take out the antenna from the upper case with a tweezers 5 Unscrew the four screws holding the LCD hinges two on each side 6 Then remove the entire LCD module ...

Page 61: ...the two screws as the picture shows 6 Turn over the keyboard Disconnect the keyboard FFC then remove the keyboard Separate the main unit into the logic upper and the logic lower assembly 1 Remove the three screws on the rear panel 2 Unscrew the 19 screws on the bottom panel 3 Detach the front bezel from the main unit 4 Remove the two screws Then take the right and the left antenna off the main uni...

Page 62: ...crews holding the touchpad shielding and the touchpad board 3 Disconnect the touchpad FFC from the touchpad board 4 Remove the touchpad board 5 Remove the wireless and bluetooth button off the touchpad board 6 Remove the four screws that fasten the touchpad holder 7 Remove the touchpad off the logic upper assembly 8 Disconnect touchpad FFC ...

Page 63: ...ule 4 Disconnect the fan connector then remove the thermal module 5 Remove one screw that secures the main board as picture shows 6 Remove another screw that fastens the main board 7 Take out the bluetooth antenna 8 Disconnect the speaker set cable 9 To remove the main board from the lower case assembly first press the PCMCIA card button 10 Then take the main board off the lower case assembly 11 U...

Page 64: ...en remove the CPU 15 Pop out the memory then remove it 16 Unscrew the two screws that secure the modem bluetooth combo card Remove the modem bluetooth combo card then disconnect the connector 17 Disconnect the bluetooth antenna and the modem cable 18 Disconnect the smart card reader FPC 19 Unscrew the two screws holding the smart card reader then remove it ...

Page 65: ...e four screws that fasten the right and the left LCD brackets Then remove the right and the left LCD brackets 7 Tear off the electric conductive tape that fastens the LCD coaxial cable 8 Tear off another electric conductive tape that fastens the LCD coaxial cable 9 Disconnect the LCD coaxial cable 10 Detach the wireless antenna from the LCD panel 11 Remove the two screws holding the LCD latch kit ...

Page 66: ...58 Chapter 3 13 Unhook the spring 14 Remove the screw that fastens the LCD latch kit 15 Then remove the LCD latch kit ...

Page 67: ...cal Drive Module 1 Remove the two screws holding the ODD bracket 2 Remove another screw as the picture shows 3 Then remove the last two screws on the back side of the ODD module 4 Slide the ODD from the ODD bracket 5 Then remove the optical bracket 6 In order to open the ODD use an uncurved pin to press the emergency eject hole 7 Remove the three screws that fasten the ODD door 8 Then detach the O...

Page 68: ...60 Chapter 3 ...

Page 69: ... there are no obviously burned or heated components all components appear normal 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 63 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 65 Undetermine...

Page 70: ... it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program refer to System Diagnostic Diskette on page 43 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on th...

Page 71: ...tems 4 Follow the instructions in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and ...

Page 72: ... light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 After rebooting run Tracking Pad PS2 Mode Driver For example run Syn touch driver 2 Run utility with the PS 2 mouse function and check if the ...

Page 73: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 73 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 74: ...n reboot system Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board Previous boot incomplete Default configuration used Load Default Settings in BIOS Setup Utility RTC batter Main baord Invalid System Configuration Data Load Default Settings in BIOS Setup Utility Main board Operating system not found Enter Setup and see if fixed disk an...

Page 75: ...r on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 63 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD cable LCD inverter LCD Main board Power on indicator turns on and a blinking curs...

Page 76: ... horizontal or vertical lines displayed Reconnect the LCD cable LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Main board HDD CD ROM active indicators cannot work HDD CD ROM drive Device driver Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation P...

Page 77: ...le Main board Check BIOS revision System can power on but you hear two long beeps B B and the LCD is blank Reinsert DIMM DIMM Main board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound Speaker Main board Microphone cannot work Aud...

Page 78: ...d Setup defaults then reboot system Reconnect hard disk CD ROM drives FDD or other peripherals Main board External display does not work correctly Press Fn F5 LCD CRT Both display switching Keyboard Main board USB does not work correctly See System Diagnostic Diskette on page 43 Main board Print problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system Run printer s...

Page 79: ...roblems on page 73 Modem LAN Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly See System Diagnostic Diskette on page 43 Phone cable Driver Reconnect the Internal modem cable to the main board tightly Main board Internal LAN does not work correctly Lan cable Driver Main board ...

Page 80: ...tatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 81: ...the failure is operating correctly See Power System Check on page 63 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 I...

Page 82: ...74 Chapter 4 ...

Page 83: ... PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it proper...

Page 84: ... 001 BATTERY SIMPLO LI ION 8CELL LI ION BATTERY PACK ZG14S2P 4400mAH BT T2306 001 BATTERY SANYO LI ION 6CELL 3UF103450P 2 QC 20 3600 mAH BT T2303 002 Boards MODEM BOARD AMBIT U98M005 05 54 T23V7 001 MODEM BLUETOOTH COMBO BOARD AMBIT T60M665 00 54 T23V7 002 WIRELESS LAN BOARD 802 11b AMBIT T60H656 02 54 T23V7 003 NS WIRELESS LAN BOARD 802 11a b AMBIT T60H677 01 54 T23V7 004 NS LAUNCH BOARD 55 T23V7...

Page 85: ... 27 T23V7 003 POWER CORD KOREA 3 Pin 27 T23V7 006 Case Cover Bracket Assembly MIDDLE COVER W NAME PLATE 42 T23V7 001 DIMM DOOR W SCREW 42 T23V7 002 LOWER CASE W O SPEAKER 60 T23V7 001 UPPER CASE W TOUCHPAD HOLDER 60 T23V7 002 I O BRACKET W MICROPHONE 6K T23V7 001 FRONT BEZEL FOR 4 IN 1 MODEL 42 T23V7 003 Picture No Partname And Description Part Number ...

Page 86: ...ANTENNA 50 T23V7 006 CPU NS INTEL PENTIUM 4 M NORTHWOOD 1 8GHZ 512K 400FSB 1 3V 478PIN C 1 STEPPING 01 P4MNW 1G8 INTEL PENTIUM 4 M NORTHWOOD 1 9GHZ 512K 400FSB 1 3V 478PIN C 1 STEPPING 01 P4MNW 1G9 INTEL PENTIUM 4 M NORTHWOOD 2 0GHZ 512K 400FSB 1 3V 478PIN C 1 STEPPING 01 P4MNW 2G0 INTEL PENTIUM 4 M NORTHWOOD 2 2GHZ 512K 400FSB 1 3V 478PIN C 1 STEPPING 01 NORTH 22B INTEL PENTIUM 4 M NORTHWOOD 2 2G...

Page 87: ...200RPM TOSHIBA NEPTUNE MK6021GAS KH 36004 001 HDD 60GB 2 5 IN 4200RPM HITACHI EUCALYPTUS DK23EA 60 KH 06005 001 HDD 60GB 2 5 IN 4200RPM FUJITSU HORNET 16L MHS2060AT KH 06006 001 HDD 60GB 2 5 IN 5400RPM TOSHIBA TRITON MK6022GAX KH 06004 001 HDD COVER 42 T23V7 010 HDD CASE 33 T23V7 004 Keyboard NS KEYBOARD DARFON US INTERNATIONAL Model name 99 N3482 41D 84 keys KB T2307 001 KEYBOARD DARFON CHINESE M...

Page 88: ...23V7 027 LCD MODULE 15 TFT SXGA CPT CLAA150PA01 6M T23V7 028 LCD 14 1 TFT XGA QDI QD141X1LH12 LK 14109 003 LCD 14 1 TFT XGA SAMSUNG LTN141XB LK 14106 001 LCD 14 1 TFT XGA HANNSTAR HSD141PX13 B LK 14107 001 LCD 15 TFT XGA AU B150XG01 V2 LK 15005 001 LCD 15 TFT XGA LG LP150X05 A2C1 LK 15008 003 LCD 15 TFT XGA SHARP LQ150X1LHA2 LK 1500C 001 LCD 15 TFT XGA CPT CLAA150XH01 LK 1500A 001 LCD 15 TFT SXGA ...

Page 89: ...13 LCD COAXIAL CABLE 15 FOR AU XGA 50 T23V7 021 LCD COAXIAL CABLE 15 FOR LG XGA 50 T23V7 022 LCD COAXIAL CABLE 15 FOR SHARP XGA 50 T23V7 023 LCD COAXIAL CABLE 15 FOR XGA CPT 50 T23V7 024 LCD COAXIAL CABLE 15 FOR AU SXGA 50 T23V7 025 LCD COAXIAL CABLE 15 FOR LG SXGA 50 T23V7 026 LCD COAXIAL CABLE 15 FOR SHARP SXGA 50 T23V7 027 LCD COAXIAL CABLE 15 FOR CPT SXGA 50 T23V7 028 Main Board 251 The System...

Page 90: ...6M T23V5 002 DVD ROM MODULE 8X MKE SR 8178 6M T23V5 003 DVD ROM MODULE 8X QSI SDR 083 6M T23V5 004 DVD RW COMBO MODULE 24X QSI SBW 242 6M T23V7 005 DVD RW COMBO MODULE 24X KME UJDA740 6M T23V7 006 CD ROM DRIVE 24X QSI SCR 242 S KD 24X03 001 CD ROM DRIVE 24X SAMSUNG SN 124P KD 24X02 001 DVD ROM DRIVE 8X MKE SR 8178 KV 08X02 002 DVD ROM DRIVE 8X QSI SDR 083 KV 08X03 001 DVD RW COMBO DRIVE 24X QSI SB...

Page 91: ...R 47 T23V7 001 LCD SCREW RUBBER LOWER 47 T23V7 002 Screws NUT I O 86 T23V7 001 SCREW M1 6X4 0 I NI NYLOK 86 T23V7 002 SCREW M2 0X2 5 I NI NYLOK 86 T23V7 003 SCREW M2 0X3 0 I NI NYLOK 86 T23V7 004 SCREW M2 0X3 5 I NI NYLOK 86 T23V7 005 SCREW M2 0X5 I NI NYLOK 86 T23V7 006 SCREW M2 5X3 I NI NYLOK 86 T23V7 007 SCREW M2 5X4 0 B NI NYLOK 86 T23V7 009 SCREW M2 5X4 I NYLOK 86 T23V7 010 SCREW M2 5X5 0 I N...

Page 92: ...86 T23V7 013 SCREW M1 7X3 5 I BZN 86 T23V7 014 SCREW M2X3 I BNI NYLOK 86 T23V7 015 SCREW M2 0X5 0 I BNI NYLOK 86 T23V7 016 SCREW M2 0X6 0 I NI NYLOK 86 T23V7 017 SCREW M2 5X2 I NI NYLOK 86 T23V7 018 SCREW M2 5X4 I BNI 86 T23V7 019 Picture No Partname And Description Part Number ...

Page 93: ...Chapter 6 85 ...

Page 94: ... 14 1XGA 256MB 40 8XDVD 4 in 1 N 653XC P4 M2 0G 14 1XGA 256MB 40 24x CDRW DVD 4 in 1 N 653XCi P4 M2 0G 14 1XGA 256MB 40 24x CDRW DVD 4 in 1 11b 653LCi P4 M2 0G 15 0 SXGA 256MB 30 40 24x CDRW DVD 4 in 1 11b 654LCi P4 M2 2G 15 0 SXGA 512MB 256MB 40 24x CDRW DVD 4 in 1 11b Model Definition and Configuration Appendix A ...

Page 95: ...r optional 4 in 1 card reader depending on availablity T Optical drive bay for optional 24X CD ROM 8X DVD ROM or 8X DVD 24X 8 8 24 CD RW combo drive T Embedded 10 100Mbps Fast Ethernet optional Acer InviLinkTM IEEE 802 11b wireless LAN with internal antenna T International 56K ITU V 90 data fax software modem Wake on Ring ready T ACPI 2 0 power management 57Wh li ion battery pack 3 hour battery li...

Page 96: ...Appendix A 88 ...

Page 97: ...e Windows XP Pro and Windows 2000 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 650 series Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Page 98: ...4 30GB HDD 1394 CCD Stealth Fire 1394 HUB Aten 1394 HUB 1394 DV Sony DCR PC100 Projector Panasonic PT_L757U Acer 7755c USB 2 0 USB HUB 4 Port USB HDD Easy Box USB CD RW YAMAHA CRW 70 USB DVD CD RW Pioneer DVR 104 Adaptec USB 2 0 PCMCIA card GB LAN HUB 3 Com GB LAN Hub PS 2 Port Keyboard Microsoft Natural Keyboard Keyboard MODE 5121 Keypad PC Concepts Keypad KB 5640 Mouse Microsoft IntelliMouse Exp...

Page 99: ...tCard Ethernet 10 100 CE3B 100BTX Xircom CardBus Ethernet II 10 100 CBE2 100BTX SCSI Adaptec SlimSCSI APA 1460D Card Adaptec SlimSCSI 1480A CardBus UltraSCSI Card LAN Modem Card 3COM 10 100 LAN 56k Modem Card 3CCFEM556B Xircom CreditCard Ethernet Modem 56k CEM56 100 ATA Card KingMax 40MB Compact Flash 96MB 1394 CardBus Card Compaq Flash 96MB Wireless LAN Card Gemtek Wireless LAN Card MMC Card Apac...

Page 100: ...Data USB FDD Sharp USB FDD USB LAN 3Com USB LAN LINKSYS USB LAN USB Zip IOMEGA USB ZIP USB Scanner HP ScanJet 5300c USB Speaker Philips USB Speaker dss330 USB HUB PCI USB Hub XeXtreme USB Hub USB Gamepad Microsoft Sidewinder Gamepad Logitech WingMan FORMULA FORCE USB CCD Intel USB CCD Veo USB CCD USB Modem V 90 56Kbps Voice Fax Data Modem USB Card Reader 5 in 1 USB to PS 2 Transfer Connector USB t...

Page 101: ...Appendix B 93 Bluetooth Logitech M BD58 Logitech M UA34 Logitech M UB48 Microsoft IntelliMouse Explorer Port Replicator Acer Port Replicator Item Specifications ...

Page 102: ...1394 Port 1394 30GB HDD 1394 CCD Stealth Fire 1394 HUB Aten 1394 HUB 1394 DV Sony DCR PC100 Projector Panasonic PT_L757U Acer 7755c USB 2 0 USB HUB 4 Port USB HDD Easy Box USB CD RW YAMAHA CRW 70 USB DVD CD RW Pioneer DVR 104 GB LAN HUB 3 Com GB LAN Hub PS 2 Port Keyboard Microsoft Natural Keyboard Keyboard MODE 5121 Keypad PC Concepts Keypad KB 5640 Mouse Microsoft IntelliMouse Explorer Microsoft...

Page 103: ...tCard Ethernet 10 100 CE3B 100BTX Xircom CardBus Ethernet II 10 100 CBE2 100BTX SCSI Adaptec SlimSCSI APA 1460D Card Adaptec SlimSCSI 1480A CardBus UltraSCSI Card LAN Modem Card 3COM 10 100 LAN 56k Modem Card 3CCFEM556B Xircom CreditCard Ethernet Modem 56k CEM56 100 ATA Card KingMax 40MB Compact Flash 96MB 1394 CardBus Card Compaq Flash 96MB Wireless LAN Card Gemtek Wireless LAN Card MMC Card Apac...

Page 104: ...Data USB FDD Sharp USB FDD USB LAN 3Com USB LAN LINKSYS USB LAN USB Zip IOMEGA USB ZIP USB Scanner HP ScanJet 5300c USB Speaker Philips USB Speaker dss330 USB HUB PCI USB Hub XeXtreme USB Hub USB Gamepad Microsoft Sidewinder Gamepad Logitech WingMan FORMULA FORCE USB CCD Intel USB CCD Veo USB CCD USB Modem V 90 56Kbps Voice Fax Data Modem USB Card Reader 5 in 1 USB to PS 2 Transfer Connector USB t...

Page 105: ...Appendix B 97 Bluetooth Logitech M BD58 Logitech M UA34 Logitech M UB48 Microsoft IntelliMouse Explorer Port Replicator Acer Port Replicator Item Specifications ...

Page 106: ...98 Appendix B ...

Page 107: ...sktop and Server models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internationa...

Page 108: ...100 Appendix C ...

Page 109: ...ore voltage 22 package 22 type 22 D DIMM 22 Combinations 23 external 51 package 22 removing 51 Speed 22 voltage 22 Disassembly Battery Pack 48 CD ROM DVD ROM Module 53 Floppy Disk Drive 57 Procedure Flowchart 47 Display 3 DVD ROM Interface 24 E Error Symptom to Spare Part Index 65 External CD ROM Drive Check 62 External Diskette Drive Check 62 F Features 1 features 87 Flash Utility 43 Floppy Disk ...

Page 110: ...r 22 R RMA 75 S Second Level Cache 22 System Block Diagram 3 Layout 4 System Diagnostic Diskette 43 System Memory 22 System Specifications Features 87 System Utilities 31 System Utility Diskette 43 T Test Compatible Components 89 Touchpad Check 64 Troubleshooting 61 U Undetermined Problems 73 USB 26 27 utility BIOS 31 V Video 25 Resolutions 25 W Windows XP Pro Environment Test 90 Windows 2000 Envi...

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